2010 VOLKSWAGEN JETTA Complaints

WHILE EXITING A PARKING AT A STOP SIGN, WHEN ACCELERATING OUT PAST THE STOP SIGN AT APPROXIMATELY 10 MPH THE CAR'S ENGINE SUDDENLY LOST POWER AND DIED. AFTER THE VEHICLE ONCE AGAIN RETURNED TO A COMPLETE STOP, I WAS ABLE TO RESTART THE ENGINE AFTER PUTTING THE CAR INTO PARK. TAKEN INTO DEALERSHIP 10 DAYS LATER FOR SCHEDULE SERVICE AND MAINTENANCE; NOTHING OUT OF THE ORDINARY WAS FOUND. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE STALLED. HE WAS ABLE TO RESTART THE VEHICLE SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE ABNORMALLY LOST POWER AND THEN BEGAN TO REGAIN POWER INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE ELECTRICAL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED . THE MANUFACTURER WAS CONTACTED AND INFORMED HIM TO RETURN TO THE DEALER. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 59,000.

CAR HAS HAD ISSUES 4K ON. CAR WOULD ACCELERATE ON ITS OWN FROM 70 MPH TO 75 LIKE WIDE OPEN THROTTLE. CAR WILL QUIT AT HIGHWAY SPEEDS 70 MPH (NO POWER STEERING, NO BRAKES, JUST THE SERVICE ENGINE NOW AND GLOWPLUG LIGHT ARE ON FLASHING,(50K ON) THIS HAS HAPPENED 4 TIMES, CAR WILL QUIT MAKING A RIGHT HAND TURN HITTING POTHOLE (50K ON). TOTAL DPF SYSTEM HAS BEEN CHANGED OUT TWO TIMES FROM TWO DEALERS , 3 TOTAL WITH ORIGINAL. ERRATIC EGR SIGNAL WAS ALWAYS TRIPPING CHECK ENGINE LIGHT, SOME FAULTS BUT NOT ALL ARE EXHAUST GAS RECIRC FLOW INSUFFICIENT DETECTED SPORADIC, CYLINDER 2 INJECTOR N31 OPEN CIRCUIT SPORADIC, EXHAUST AFTERTREATMENT FUEL SUPPLY CONTROL PERFORMANCE SPORADIC, THROTTLE ACTUATOR CONTROL MOTOR CIRCUIT RANGE/PERFORMANCE SPORADIC, NAVIGATION ANTENNA (GPS) SHORT TO EARTH. DEALERS HAVE SPENT OVER 20 THOUSAND DOLLARS PARTS AND LABOR, IN 4 DIFFERENT SHOPS OVER 83 DAYS (OVERNIGHT), OVER 95 INCLUDING READING CODES ONLY. OUT OF WARRANTY EXPENDITURES OVER 1 THOUSAND DOLLARS SO FAR. 69,000 MILES AND THE DEALER TECH HAS NO IDEA HOW TO FIX THIS CAR, HE STARTED OUT SAYING HE HAS NEVER SEEN A CAR HE CAN'T FIX. I HAVE OVER 50 PAGES OF DEALER DOCUMENTED FAULTS AND REPAIRS, REPROGRAMMING ECU, WAS REPLACED THIS YEAR TO SEE IF THAT WOULD FIX PROBLEMS, SOME GONE BUT NOW MAJOR ISSUES LISTED ABOVE ARE HAPPENING. REPLACED DIESEL PARTICULATE FILTER 2 TIMES, REPLACED O2 SENSORS, REPLACED EGR SENSORS AND GASKETS 2 TIMES, REPLACE THROTTLE POSITION SENSOR, REPLACED PRESSURE SENSOR. ONLY ITEM NOT REPLACED IS THE WIRING HARNESS. *TR

THIS VEHICLE IS A DIESEL. AS I WAS PRESSING THE ACCELERATOR TO INCREASE MY SPEED FROM A CONSTRUCTION ZONE SPEED TO 55 MPH THE ENGINE LIGHT CAME ON, THE CAR BEGAN TO SPUTTER AND ACTED AS IF NO FUEL WAS BEING INJECTED TO THE ENGINE, AS I PULLED OFF THE ROAD THE CAR KEPT RUNNING BUT IF I PRESSED THE ACCELERATOR NOTHING WOULD HAPPEN, NO MOVEMENT ON THE RPM INDICATOR. I WAS ABLE TO GET THE CAR OFF THE HIGHWAY VIA THE EXIT RAMP. IT STARTED UP AND IMMEDIATELY THE WARNING MESSAGE CAME ACROSS THE VEHICLE INFORMATION SCREEN TO SERVICE IMMEDIATELY AND I CAN'T RECALL THE EXACT WORDING BUT BASICALLY SAYING DAMAGE COULD OCCUR. CAR WAS TOWED FOR SERVICE. CAR WAS FIXED ON 4/24/2012 REPLACING THE ACCELERATOR PEDAL SENSOR AND THE ENGINE SPEED SENSOR. PRIOR TO THIS MAJOR MALFUNCTION, THE CAR HAD DIED WHILE IN TRAFFIC TWICE AT A RED TRAFFIC LIGHT, TWICE WHILE ON THE FREEWAY. ALL OCCASIONS THE VEHICLE RESTARTED AND DROVE JUST FINE. VEHICLE WAS SERVICED FOR ROUTINE 40000 NOTHING FOUND AMISS BY MECHANIC. JUST RECENTLY ON 7/12/2012 DIED @ A RED LIGHT. VEHICLE STARTED UP FINE AND NO MESSAGES ON THE SCREEN. 7/19/2012 VEHICLE WOULD NOT GO INTO GEAR AFTER STOPPING FOR 20 MINUTES, TURNED CAR OFF AND RESTARTED IT WENT INTO GEAR NO PROBLEM. ON 7/28/2012 VEHICLE AGAIN DIED @ A RED LIGHT, STARTED UP JUST FINE, NO WARNING MESSAGES. *TR

2009-2013 MODEL YEAR VOLKSWAGEN TDI VEHICLES SOLD IN THE UNITED STATES CONTAIN AN EXHAUST RESTRICTOR VALVE THAT CONTROLS THE REGENERATIVE FEATURE OF THE DIESEL PARTICULATE FILTER (DPF). THIS FLAP IS EXPERIENCING ABNORMAL FAILURE RATE BETWEEN 25000 AND 70000 MILES. VOLKSWAGEN IS DENYING CLAIMS TO REPLACE THESE EXHAUST RESTRICTOR VALVES WHEN THEY FAIL, AND IS ASKING CUSTOMERS TO PAY FOR REPLACEMENT. LONG-TERM MALFUNCTION OF THIS VALVE RESULTS IN NON-COMPLIANCE. THE VALVE DESIGN HAS BEEN UPDATED SEVERAL TIMES, INDICATING THAT A DEFECT WAS PRESENT IN THE ORIGINAL DESIGN. REFERENCE: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=275066. *TR

2010 VW JETTA TDI - HIGH PRESSURE FUEL PUMP PROBLEMS RESULTING IN PIECES DESTROYING FUEL SYSTEM. DAMAGE ESTIMATED AT $10,000. CAR SPENT ONE MONTH LAST YEAR IN THE SHOP FOR RELATED ISSUES. *TR

WHILE DRIVING ON A RESIDENTIAL STREET BELOW THE POSTED SPEED LIMIT OF 25 MPH, ODD KNOCKING NOISES WERE HEARD. THE DRIVER CAME TO A STOP AT A STOP SIGN WHERE THERE WAS A COMPLETE LOSS OF POWER - THE ENGINE HAD STOPPED. THE DIESEL INDICATOR LIGHT CAME ON. AFTER A BRIEF PAUSE, THE DRIVER TRIED TO START THE CAR UNSUCCESSFULLY. THE DRIVER THEN CALLED ROADSIDE ASSISTANCE, AND THE VEHICLE WAS TOWED TO A VW DEALER WITHIN 2 MILES OF THE INCIDENT. THE SERVICE AGENT IMMEDIATELY MET THE DRIVER, AND THE VEHICLE WAS IMMEDIATELY TOWED TO SERVICE AWAY FROM THE VIEW OF OTHER VW CUSTOMERS. AFTER 6 HOURS, THE SERVICE AGENT AT THE VW DEALER INFORMED THE DRIVER THAT THERE WAS A COMPLETE DESTRUCTION OF THE HIGH PRESSURED FUEL PUMP ALONG WITH THE NEED TO REPLACE THE ENTIRE FUEL SYSTEM. DRIVER HAS MAINTAINED DIESEL RECEIPTS AND MILEAGE LOG THROUGHOUT THE OWNERSHIP OF THE VEHICLE. 2 STALL INCIDENTS (FROM WHICH THE DRIVER WAS ABLE TO RESTART THE VEHICLE) OCCURRED 11 MONTHS EARLIER IN SEPTEMBER 2011. NO OTHER NOTABLE INCIDENTS HAVE OCCURRED. DRIVER HAS ALSO COMPLETED THE RECOMMENDED MAINTENANCE SCHEDULE BY VW AND THE SEVERAL SERVICE BULLETINS ISSUED. THE INCIDENT OCCURRED ON A SLIGHTLY WARMER DAY IN LOS ANGELES ABOUT 85 F. IT OCCURRED AFTER ABOUT 45 MILES OF FREEWAY DRIVING AND AN INITIAL 30-MINUTE STOP AT A COFFEE SHOP. THE DAY BEFORE THE INCIDENT, THE DRIVER JUST HAD RECEIVED THE VEHICLE BACK FROM AN AUTO BODY REPAIR SHOP IN WHICH EXTERIOR REPAIR WORK WAS DONE TO REPLACE THE REAR BUMPER. DAMAGE TO THE REAR BUMPER OCCURRED IN A MINOR ACCIDENT ABOUT 3 WEEKS PRIOR AND ABOUT 700 MILES PREVIOUS. DRIVER CANNOT BE SURE IF THE 2 EVENTS -- THE ACCIDENT AND SUBSEQUENT REPAIR WORK AND THE FAILURE OF THE FUEL SYSTEM -- ARE RELATED. DRIVER WAS SURE TO INDICATE TO THE AUTO BODY REPAIR SHOP THAT VEHICLE WAS A DIESEL, AND THAT GASOLINE SHOULD NOT BE USED. *TR

MALFUNCTION INDICATOR, SERVICE ENGINE NOW WARNING, COMPLETE SHUT DOWN. I'VE BEEN THROUGH THIS BEFORE -- 12000 MILES AGO. TOW TO DEALER, WAIT FOR WORD. COVERED UNDER POWERTRAIN WARRANTY THIS TIME -- COMPLETE FUEL SYSTEM REPLACEMENT AGAIN. WAS TOLD THE HPFP INSTALLED THIS TIME WAS A NEW, MORE ROBUST VERSION. THIS TIME DEALER SUGGESTED THAT THE PROBLEM WAS DUE TO LOW LEVEL OF FUEL IN TANK AND SUGGESTED THAT I NEVER LET THE TANK GET BELOW 1/4. TRIED TO GET SOME ASSURANCE THAT THIS ISSUE WOULD BE COVERED IN THE FUTURE OUTSIDE OF THE STANDARD WARRANTY -- BUT DIDN'T GET ANY. A CAR SUBJECT TO FREQUENT 10000 DOLLAR REPAIRS ISN'T WORTH MUCH, IS IT? *TR

MALFUNCTION INDICATOR, SERVICE ENGINE BEGAN FLASHING, VEHICLE SHUT DOWN AND WOULDN'T RESTART. FROM FIRST WARNING LIGHT TO SHUT DOWN WAS MAYBE 10 SECONDS OR LESS. TOWED TO DEALER AND TWO WEEKS LATER I HAD A COMPLETELY NEW FUEL SYSTEM. APPARENTLY THERE WAS METAL IN THE FUEL SYSTEM THAT GOT THERE FROM THE HPFP. DEALER REPEATEDLY SUGGESTED THAT I MUST HAVE FILLED THE TANK WITH GASOLINE INSTEAD OF DIESEL. I DON'T APPRECIATE THE SHIFT IN BLAME. I UNDERSTAND THE REPAIR (COVERED UNDER WARRANTY) RUNS CLOSE TO 10K DOLLARS. YIKES. *TR