2010 VOLKSWAGEN JETTA Complaints
View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2010 VOLKSWAGEN JETTA- HAMPSTEAD, MD
I HAVE EXPERIENCED REPEATED PROBLEMS WITH MY TDI MANUAL TRANSMISSION JETTA SPORTWAGEN. WITHIN THE FIRST MONTH OF BUYING THIS VEHICLE, I EXPERIENCED A LURCHING SENSATION WHICH WOULD COME AND GO RANDOMLY ESPECIALLY WHEN IN THIRD GEAR. BROUGHT IT TO THE DEALER, BUT THEY COULDN'T REPLICATE. THIS HAS CONTINUED SPORADICALLY FOR OVER A YEAR AND A HALF. THE VEHICLE ALSO SOMETIMES IDLES VERY ROUGHLY WHEN AT A STOP. MORE RECENTLY, IN MARCH 2012, THE VEHICLE STALLED TWICE WHILE DRIVING AT ABOUT 30 - 40 MPH AND ALSO NOW IN MAY 2012 IT HAS DONE THIS AGAIN. THERE ARE NEVER ANY WARNING LIGHTS THAT GO ON, ONLY THE ENGINE LIGHT ONCE IT HAS ACTUALLY STALLED. BROUGHT IT TO THE DEALER EVERYTIME THIS HAS HAPPENED AND THEY ARE NEVER ABLE TO REPLICATE THE SITUATION, SO THEY SEND ME HOME WITH IT. I WAS VERY UPSET WITH THIS AND CONFRONTED THE DEALERSHIP ABOUT THIS WHEN I REALIZED HOW MANY OTHERS HAVE HAD SIMILAR PROBLEMS. THEY SAID THEY COULDN'T DO ANYTHING BECAUSE THEY COULDN'T FIND ANYTHING TO FIX. THEY SAID THEY WOULD NOTIFY VOLKSWAGEN AND I CALLED THEM AS WELL AND HAVE NOW BEEN GIVEN A CASE NUMBER. THIS IS A SERIOUS ISSUE AND NEEDS TO BE ADDRESSED. THERE IS POTENTIAL FOR MAJOR LIFE THREATENING SITUATIONS IF A CAR STALLS WHILE DRIVING IN THE MIDDLE OF TRAFFIC. I FEEL LIKE I AM DRIVING AROUND IN A TIME BOMB, BECAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- FREMONT, CA
JETTA TDI, CHECK ENGINE LIGHT AND GLOW PLUG WARNING LIGHT FOLLOWED BY REDUCED POWER. VEHICLE RAN FOR SEVERAL MILES BEFORE STALLING. WOULD NOT RESTART. DEALER REPORTED FAILURE OF THE HIGH PRESSURE FUEL PUMP AND METAL IN THE FUEL FILTER. *TT
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- CHARLOTTE, NC
THE SEAT BELTS BUCKLES ARE CRAKING IN HALF ON MY CAR. THE DEALER REPLACED ONE ON THE FRONT RIGHT OF THE CAR. IT WAS TOTALLY CRACKED IN HALF, THE PLASTIC COVER OVER THE METAL BUCKLET THAT THE STRAP PASS THROUGH. THE REAR BUCKLES ARE BEGINNING TO SHOW THE SAME CRACKING BUT THEY DID NOT REPLACE THEM BECAUSE THEY WERE NOT TOTALLY CRACKED IN HALF YET. I THINK THAT MANY PARTS OF THE CAR HAVE TO BE TAKEN APART TO DO THIS WORK WHICH RUINS THE INTERIOR. I SAW OTHER USED 2010 CARS ON THE LOT THAT HAVE THE SAME CRACKING OF THE SEAT BELT BUCKLE. *TT
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- LUTHERVILLE, MD
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROADWAY. THE VEHICLE COASTED TO A STOP AS THE CONTACT MERGED TO THE SHOULDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AFTER TWENTY MINUTES, BUT THE VEHICLE DID NOT START. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THEY WERE UNABLE TO PRODUCE A FAILURE CODE. THE CONTACT WAS INFORMED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE REPAIR WAS COVERED BY WARRANTY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,079. UPDATED 6/15/12 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED, THE CONSUMER WAS INFORMED THE METAL SHAVINGS WHICH ORIGINATED IN THE FUEL TANK MANUFACTURING PROCESS HAD MIGRATED TO THE MAIN LINE AND CAUSED A TOTAL BLOCKAGE OF FUEL SUPPLY TO THE ENGINE AND THIS WAS THE CAUSE OF THE ENTIRE PROBLEM. UPDATED 06/21/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN JETTA- WINCHESTER, WI
WHILE DRIVING ON THE INTERSTATE AT APPROX 72 MPH, THE VEHICLE SUDDENLY LURCHED, THE INDICATOR LIGHT FOR THE GLOW PLUG CAME ON, AND THEN ALL POWER WAS LOST AS THE ENGINE STALLED. I WAS ABLE TO SAFELY MANEUVER THROUGH TRAFFIC TO THE EMERGENCY LANE AND STOP. THE VEHICLE WOULD NOT RESTART. I HAD REFUELED THE VEHICLE APPROX 168 MILES EARLIER AND HAD BEEN RUNNING AT HIGHWAY SPEEDS THE ENTIRE TIME UNTIL THE VEHICLE MALFUNCTION. I HAVE A 2010 VW JETTASPORTWAGEN TDI. DIAGNOSTIC TESTS RUN BY THE VW DEALER TWO DAYS LATER REVEALED THAT THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED, SENDING METAL DEBRIS INTO THE FUEL FILTER AND THROUGHOUT THE FUEL SYSTEM. THE VEHICLE HAD UNDERGONE A 40K SERVICE JUST THREE DAYS PRIOR BY A VW DEALER. *TR
Source: NHTSA WEB SITE -
-
2010 VOLKSWAGEN JETTA- SAN JOSE, CA
I'M WAS DRIVING UP HILLS WITH 38 MPH NOTICE THAT GLOW PLUG LIGHT FLASHING THE CAR LOST ALL POWER ALMOST INSTANTLY. FORTUNATELY I WAS ABLE TO MANAGED THE CAR TO EMERGENCY LANE. LUCKY THAT I'M NOT ON THE FREEWAY AND I DIDN'T HAVE MY 6 YEARS OLD SON WITH ME AT THAT TIME. THIS IS A SAFETY ISSUE THAT WE NEED TO ADDRESS TO VWGOA SO THEY CAN DO A RECALL. YOU CAN FIND 100 OR MORE SAME FAILURES AT WWW.TDICLUB.COM, SOME OF THE MEMBER HAD TO REPLACED THE HPFP TWICE. DEALER FOUND HPFP FAILURES. METAL FOUND IN THE FUEL PUMP DUE TO HPFP SELF-DESTRUCTION. REPAIRED AND PAID FOR BY VW. REPLACED THE WHOLE FUEL SYSTEM, TANK, 3 FUEL PUMPS, ALL LINES AND HOSES. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- BELPRE, OH
WE PURCHASED A DEMO VW JETTA SPORTSWAGON TDI THE SUMMER OF 2010, THE VEHICLE HAD @ 2600 MI. ON THE ODOMETER. AFTER DRIVING IT FOR A WHILE WE NOTICED THAT WHEN YOU STEP ON THE ACCELERATOR THERE WAS OFTEN A HESITATION BEFORE THE CAR ENGAGED AND YOU STARTED FORWARD. WE TALKED TO THE DEALER AND THEY TOLD US IT WAS THE TRANSMISSION, SEVERAL OTHER PEOPLE HAD COMPLAINED ABOUT IT BUT THERE WAS NOTHING THEY COULD DO. WHEN YOU TRY TO GET OUT IN HEAVY TRAFFIC YOU OFTEN PUT YOURSELF AND OTHERS AT SIGNIFICANT RISK BECAUSE THE CAR HESITATES AS YOU TRY TO ACCELERATE FROM A STOP LEAVING YOU HANGING OUT INTO TRAFFIC. SOMEONE IS GOING TO CAUSE AN ACCIDENT, I HOPE IT ISN'T US. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- MARLBOROUGH, CT
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED FLAMES COMING FROM UNDER THE HOOD AREA. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO INSPECT THE VEHICLE AND DETERMINE A CAUSE OF FAILURE. THE ENGINEER DISCOVERED THAT THERE WERE LEAVES IN THE ENGINE, CAUSED BY RODENT INFESTATION, WHICH RESULTED IN THE FIRE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER A VOLUNTARY RECALL FOR THE FUEL SYSTEM. THE CONTACT WAS CONCERNED THAT THE RECALL COULD HAVE BEEN RELATED TO THE FIRE AND DID NOT AGREE WITH THE ENGINEER'S FINDINGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 07/06/12 *BF UPDATED 07/16/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN JETTA- MELBOURNE, FL
I WAS AT A LIGHT IN FIRST GEAR AT A COMPLETE STOP. THE ENGINE WAS IDLING ROUGH. (NOT THE FIRST TIME, BUT VW COULDN'T FIND ANYTHING WRONG). THE RPM ON IDLING IS NORMALLY 800. IT WAS UP TO 1,000. IT SPUTTERED TWICE AND HICUPPED FROM 1000 TO 700 TO 1000 TO 700 IN THE PERIOD OF 3 SECONDS. MY CLUTCH WAS IN AS WAS THE BRAKE AND I WAS IN FIRST GEAR SINCE I WAS AT A LIGHT BUT AT A STANDSTILL. THE CAR SUBSEQUENTLY STALLED WITHOUT ME HAVING MOVED THE CAR. THE CAR RESTARTED AND I STILL DETECTED THE ROUGH IDLE. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- PORT ST LUCIE, FL
DRIVING ON INTERSTATE AT 70MPH. ENGINE GLOWPLUG LIGHT AND MAIN FAILURE LIGHT CAME ON AND ENGINE QUIT. DEALER ADVISED FAILURE WAS DUE TO HIGH PRESSURE FUEL PUMP FAILURE. *JS
Source: NHTSA WEB SITE