2001 VOLKSWAGEN JETTA Complaints

TRANSMISSION REPLACED ON FEBRUARY 8, AND ABS SENSOR REPLACED ON FEBRUARY 21. BRAKES HAD FAILED. *AK

DEALER HAS REPLACED SEVERAL PARTS "4" DIFFERENT TIMES WITHIN LESS THAN 3,000 MILES. WE BELIEVE THAT THEY ARE UNSURE WHAT THE PROBLEM IS. WE HAVE HAD THE COIL PAC REPLACED 2 WEEKS LATER GROUND WIRES CLEANED @ COIL PAC,THIRD TIME IN IT HAD "10" FAULTS PULLED "MAINLEY SHORT TO GROUND WITH SPRO MISFIRE IN ALL CYLINDERS" REPLACED LOWER FUSE PANEL & FUEL PUMP RELY. MILAGE @ THIRD VISIT 2,274 MILEAGE 2ND VISIT 1,270.. 4TH VISIT MILEAGE 2,893. THEY CLAIM THE SPARK PLUG WIRE WAS MISSING INSULATION WHICH CAUSED IT TO ARC CAUSING ENGINE LIGHT TO COME ON 4TH TIME. DATES OF SERVICE 12/4 00 845. MILES 12/20/00 MILEAGE 1,270.00 1/25/01 MILEAGE 2,274. 4TH VISIT 2/4/01 MILEAGE 2893.*AK

AUTOMATIC TRANSMISSION MAKES HIGH PITCH SOUND ON ACCELERATION/ AUTOMATIC TRANSMISSION SHIFTS ERRATIC/ VEHICLE DID NOT PROCEED FORWARD ON ACCELERATION IN DRIVE POSITION, REMAINED IDLE. WHEN ATTEMPTING TO PUT THE CAR IN PARK TO VERIFY IF ENGINE HAD SHUT OFF, SHIFT HANDLE LOCKED UP IN THE NEUTRAL POSITION. AFTER ABOUT 1 MINUTE, FREE FROM NEUTRAL AND PUT BACK INTO PARK POSITION WHEN SHIFTING INTO DRIVE, CAR JUMPED FORWARD./ VEHICLE EXPERIENCED DIFFICULTY IN REACHING SPEEDS OF 60 TO 70 MILES PER HOUR. BROUGHT CAR IN FOR INSPECTION. OTHER COMPLAINT WAS DRIVERS SEAT MOVED TOO MUCH. DEALER TO REPLACE WITH NEW SEAT HARNEST. DEALER ATTEMPTING TO REPLACE TRANSMISSION WITH NEW. I TALKED TO VW ASSISTANT SERVICE MANAGER AND IS TELLING ME THAT THEY ARE NOT SURE THEY HAVE THE RIGHT TRANSMISSION. ALSO ADMITS THAT ENGINE GEARS FOR TRANSMISSION WERE FAULTY IS THE REASON FOR THE HIGH PITCH NOISE COMING FROM ENGINE COMPARTMENT. I WISH TO EXCHANGE MY VEHICLE WITH ANOTHER. CAN YOU HELP ME DO THIS? *AK

CONSUMER CONCERNED WITH QUALITY OF FABRIC MATERIAL ON SEATS, CONSUMER STATES THAT GARMENTS AND OTHER PARTICLES STICK TO THE SEAT FABRIC LIKE A MAGNET, SEAT CLOTH IS BEIGE IN COLOR AND LOOKS DIRTY. CONSUMER STATES A YELLOW SPOT NEAR THE REAR WINDOW CAME THROUGH THE INTERIOR OF THE VEHICLE. *TT

ACCIDENT, IMPACT AT 40 MPH, DRIVER'S AIRBAG DID NOT DEPLOY. DEALER STATED THAT WAS DUE TO LOCATION OF THE SENSORS. *AK

CONSUMER WAS STRUCK ON PASSENGER'S SIDE WHEN BEING HIT BY ANOTHER VEHICLE. UPON IMPACT, SIDE AIRBAGS DEPLOYED.*AK

SUBJECT VEHICLE WAS STRUCK BY A MINIVAN ON THE PASSENGER SIDE. PASSENGER SIDE, SIDE AIR BAG DID NOT DEPLOY.*AK VEHICLE EXPERIENCED EXTENSIVE DAMAGE TO PASSENGER SIDE OF THE VEHICLE DUE TO SIDE IMPACT. THE VEHICLE ROLLED OVER 1 AND 3/4 TIMES. THE PASSENGER SIDE SIDE IMPACT AIRBAG DID NOT DEPLOY AS A RESULT OF THE ACCIDENT. THE DRIVERS SIDE SIDE IMPACT AIR BAG DID DEPLOY, PASSENGER SUSTAINED PERSONAL INJURY, ATTORNEY FOR CLIENT, UPDATED 1/4/01. NLM

WHILE DRIVING DOWN AT STEEP INCLINE VEHICLE WOULD NOT STOP. ALSO, EXPIERENCED A PROBLEM WHILE TRAVELING AT 50 MPH, CONSUMER TRIED TO BRAKE, AND PEDAL WENT TO THE FLOOR.*AK

THE PROBLEM APPEARS TO BE THAT THE VW SERVICE DEPARTMENT DOES NOT KNOW HOW TO REPAIR THE AIR BAG CONTROL SYSTEM. THEY HAVE REPLACED THE 2 AIRBAGS WHICH WERE USED (FRONT DRIVER AND FRONT PASSENGER), THEN REPLACED THE FRONT SEAT BELTS, THEN REPLACED THE COMPLETE WIRING HARNESS FOR THE AIRBAG SYSTEM. STILL: THEY CANNOT GET THE AIRBAG SYSTEM TO FUNCTION PROPERLY.

TRANSMISSION STOPPED SHIFTING INTO 4TH GEAR WHILE DRIVING THROUGHT CITY, CALLED FOR TOW TO DEALER. DEALER SAIR ELECTRICAL PROBLEM. AFTER AUTO TRAVELED TO KY WHILE PARKEN IN CARPORTE WINDSHIELD CRACKED FROM LOWER DRIVERS SIDE UPWARDS INTO DRIVERS VIEW ABOUT 8 INCHES. DELAER REFUSS TO REPLACE WINDSHIELD IMMEDIATELY. SAYS THAT FAILURE MUST BE VERRIFIED BY SOME ONE WHO IS ON VACATION, WILL BE GONE WEEK. MONTGOMERY VW IN ELIZABETHTOWN KY, SERVICE MANAGER REPORTED THAT IT WAS A STRESS CRACK, AND THAT SHOULD NOT BE DRIVEN AS UNSAFE, DEALER WILL NOT SUPPLY REPLACEMENT AUTO, OR ANYTHING TILL INSPECTION, ALL THIS TIME I AM WITHOUT A NEW AUTO. THIS IS NOT ANY WAY FOR CUSTOMER SERVICE.