2002 VOLKSWAGEN JETTA Complaints

View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 VOLKSWAGEN JETTA
    - BALDWIN, MD

    THE CONSUMER RENTED A VEHICLE FOR TWO DAYS WHILE HER VEHICLE WAS BEING REPAIRED FOR A RECALL ON THE ABS ELECTRONIC CONTROL UNIT, THE CONSUMER RECEIVED A REIMBURSEMENT CHECK BUT IT WAS NOT FOR THE FULL AMOUNT PAID, THE CONSUMER WAS TOLD THAT VOLKSWAGEN ONLY REIMBURSED $25 A DAY FOR RENTAL VEHICLES, THE CONSUMER STATED THAT THIS WAS NEVER DISCLOSED TO HER AND SHE IS SEEKING THE REMAINDER OF THE MONEY FOR REIMBURSEMENT. *NLM

    Source: CONSUMER LETTER
  • 2002 VOLKSWAGEN JETTA
    - QUAKERTOWN, PA

    WHILE DRIVING OUR TWO MONTH OLD JETTA ON ROUTE 80 OUR DRIVER'S SIDE AIR BAGS WENT OFF WITHOUT ANY TYPE OF IMPACT. THERE IS NO VISIBLE DAMAGE TO THE CAR WHICH WAS CONFIRMED BY THE CLOSEST VOLKWAGEN DEALER WE DROVE IT TO. VOLKSWAGEN SAYS THE COMPUTER SAYS THERE WAS AN IMPACT THOUGH NO DAMAGE WHAT SO EVER IS VISIBLE. THEY SAID WE MUST REPORT THE CLAIM TO OUR INSURANCE COMPANY. THEY WILL ASSUME NO RESPONSIBILITY. WE ARE AFRAID THIS WILL KEEP HAPPENING UNTIL VOLKSWAGEN DECIDES TO TAKE RESPONSIBILITY. WE ARE AFRAID TO DRIVE OUR NEW CAR. DT

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - CICERO, NY

    FUEL GAUGE DOES NOT GO TO FULL MARK. DROPS BETWEEN 1/2 AND FULL MARKS. DEALER HAS REPLACED THE FUEL SENDER 3 TIMES, FUEL PUMP ONCE, INSTRUMENT CLUSTER BOARD TWICE. PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**769766

    Source: CONSUMER LETTER
  • 2002 VOLKSWAGEN JETTA
    - CORVALLIS, OR

    VOLKSWAGEN OF AMERICA IS REFUSING TO NOTIFY CONSUMERS & DEALERS OF THIS POTENTIALLY DANGEROUS CONDITION EXPERIENCED BY MANY NEW 2002 1.8-T JETTA. DT

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - LAS VEGAS, NV

    WHILE DRIVING DOWN A STREET AT SPEED LIMIT OF 55 MPH, AN OBJECT CAME THROUGH THE WINDSHIELD HITTING DRIVER IN LEFTSIDE OF FACE. THIS CAUSE DRIVER TO VEER OFF TO RIGHTSIDE OF ROAD INTO A DITCH, WHERE THE CAR JUMPED A CURB HEAD ON. WHEN THIS HAPPENED, THE DRIVER SIDE SEAT AIRBAG DEPLOYED ALONG WITH THE DRIVER SIDE FRONT AND BACK CURTAIN AIRBAGS DEPLOYING. THERE WAS NO COLLISION W/EXCEPTION OF THE CURB INVOLVED IN THIS ACCIDENT. THE AIRBAGS WOULD HAVE NO REASON TO DEPLOY LIKE THIS. THIS ACCIDENT WAS VERY SHORT OF BEING A FATALITY. THE IMPACT FROM THE SIDE AIRBAGS SHATTERED ALL OF THE BONES ON THE LEFTSIDE OF THE DRIVERS FACE, AND THE GLASS FROM THE WINDOWS SHATTERING CUT HIS LEFT EYEBALL IN 3 PLACES CAUSING THE EYE LOSS OF HIS EYE. THE DRIVER HAD TO BE RUSHED TO A LOCAL TRAUMA UNIT TO UNDERGO EMERGENCY SURGERY TO TRY TO SAVE HIS EYE. UNFORTUNATELY IT WAS NOT SUCCESSFUL, AS WELL AS HAVING TO HAVE RECONSTRUCTIVE SURGERY TO TRY AND PUT THE BONES IN HIS FACE AS CLOSE TO BACK TOGETHER AS POSSIBLE. THANKS TO SOMEONE WATCHING OVER HIM HE IS STILL ALIVE. BUT IT IS FAR PAST TIME TO HAVE SOMETHING DONE ABOUT THESE AIRBAGS! WE WILL NOT STOP UNTIL IT IS SUCCESSFUL! DT

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - FALLBROOK, CA

    CONSUMER NOTICED FAILURE IN THE TRIP TONIC MANUAL AND AUTOMATIC TRANSMISSION. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - ST THOMAS, VI

    CONSUMER STATES WHILE SHE WAS DRIVING SMOKE BEGUN TO COME FROM THE HOOD AREA NEAR DRIVER'S SIDE. CONSUMER STATES SHE STOPPED THE AUTO AND ASKED A PERSON FOR SOMETHING TO PUT THE FIRE OUT. SHE STATES SHE HAD AUTO TOWED TO HER HOME, THE MECHANIC CHECKED IT AND SHE WAS TOLD THAT THE MASTER BRAKE ABS CONTROL UNIT AND PART OF THE WIRING HARNESS. MR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - LA GRANGE, CA

    WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE SIDE AIRBAGS WENT INADVERTENTLY DEPLOYED. THE DEALERSHIP IS AWARE OF THE PROBLEM. *MR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - NEW HYDE PARK, NY

    CONSUMER STATES WHEN SLOWING FOR A STOP IT FEELS LIKE SOMEONE HAS JUST REAR ENDED CONSUMER, CONSUMER HAS TO HOLD FOOT ON BRAKE TO KEEP CAR FROM TAKING OFF. NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - PHILADELPHIA, PA

    WHILE ROLLING PASSENGER'S WINDOW UP THERE WAS A GRINDING NOISE. WINDOW DROPPED, AND WAS UNABLE TO ROLL IT UP AGAIN. PLEASE PROVIDE FURTHER INFORMATION.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE