2010 VOLKSWAGEN JETTA Complaints

VEHICLE HESITATES, USUALLY AT LOWER SPEEDS, BUT SOMETIMES AT HIGHWAY SPEEDS, AND STALLED COMPLETELY IN INTERSECTIONS TWICE. INITIALLY THIS WAS MOST OFTEN ON A COLD START, WITHIN THE FIRST 5-10 MILES, BUT NOT CONSISTENTLY. IT MIGHT DO IT ONCE A DAY, ONCE A WEEK, OR ONCE EVERY TWO OR THREE WEEKS. I BELIEVE THE PROBLEM TO BE FUEL SYSTEM RELATED AND NOT TRANSMISSION. I HAVE REPORTED THE PROBLEM TO DEALER WITH EACH SERVICE CALL (3 SO FAR, I HAVE 20K MILES TO DATE). DEALER INITIALLY SUGGESTED BAD FUEL AND TO BUY ONLY CHEVRON, BUT THERE IS NO CORRELATION BETWEEN FUEL SOURCE AND HESITATION, NO EVIDENCE OF WATER IN FUEL FILTER, ETC., AND I USUALLY PURCHASE CHEVRON FUEL. DEALER REPORTED BEING UNABLE TO IDENTIFY THE PROBLEM WITHOUT "CODES". VEHICLE HESITATED AGAIN (11/25/11), WITHIN ONE BLOCK OF DRIVING AFTER 20K SERVICE. I IMMEDIATELY RETURNED TO DEALER, AND THEY WERE STILL UNABLE TO DIAGNOSE. DEALER HAS KEPT THE CAR AND CONTACTED VW USA TECH SERVICE, BUT REMAINS UNABLE TO DIAGNOSE AS OF 12/2/11. MY DAUGHTER PURCHASED THE SAME CAR 3 DAYS AFTER I BOUGHT MINE AND HAS THE SAME PROBLEM (30K MILES SO FAR), BUT HAS NOT STALLED IN AN INTERSECTION - YET. THIS IS NOT OUR INABILITY TO DRIVE A STICK TRANSMISSION - BOTH OF US HAVE OWNED DIESEL JETTAS WITH MANUAL TRANSMISSIONS FOR 10 YEARS PRIOR TO OUR RECENT PURCHASES. I CONTACTED VW USA AND HAVE RECEIVED THE SAME MESSAGE - UNLESS THEY CAN DIAGNOSE A SPECIFIC PROBLEM, THERE IS NOTHING THEY CAN DO, BUT THEY DID SUGGEST GOING TO A DIFFERENT DEALER. VW DID PERFORM A FUEL LINE RECALL WITH MY LAST SERVICE, BUT THE HESITATION REMAINS. THERE ARE A NUMBER OF REPORTS OF THIS PROBLEM ON THE WEB, BUT VW IS UNWILLING TO ATTEMPT ANY REPAIR WITHOUT A SOLID DIAGNOSIS. STALLING IN INTERSECTIONS AND HESITATION WHILE DRIVING ARE UNACCEPTABLE PERFORMANCE FOR A CAR. PERIOD. I HOPE YOU CAN HELP. EVENINGS OR EARLY AMS ARE BEST TIME TO CALL. *TR

WHEN SITTING ON A UPHILL INCLINE PREPARING TO MERGE INTO TRAFFIC I PRESSED ON THE ACCELERATOR AND STARTED ROLLING BACKWARDS. THE TRANSMISSION FINALLY TOOK HOLD AFTER THE PEDAL WAS PRESSED A NUMBER OF TIMES TO THE FLOOR. THIS IS A SAFETY ISSUE! I HAVE READ ONLINE FORUMS AND NUMEROUS COMPLAINTS HAVE BEEN FILED. THE TRANSMISSION HAS A STALLING PROBLEM. I BOUGHT THE AUTO NEW. AS OF MY KNOWLEDGE NOW THERE IS NO RECALL,HOWEVER THIS IS A SERIOUS DEFECT!!! *TR

CAR ENGINE DIED ON THE HIGHWAY. COASTED TO SIDE OF ROAD. HIGH PRESSURE FUEL PUMP FAILURE. ENTIRE FUEL SYSTEM BEING REPLACED. METAL SHAVINGS THROUGHOUT FUEL SYSTEM. *KB

VEHICLE DEVELOPED A FUEL LEAK AS A RESULT OF FUEL RAIL FAILURE OF THE PARTS RECALLED PER VOLKSWAGEN RECALL CAMPAIGN NUMBER IS 23J9/V5 & 23J8/K5. DEALER PERFORMED RECALL REPLACING NUMBER 2 FUEL LINE, BUT REMAINING OEM PARTS OF THE FUEL RAIL SYSTEM NOW EXHIBIT SUBSTANTIAL CORROSION, INCLUDING VISIBLE RUST AND PITTING. RECALL NOTICE NOT YET RECEIVED AS OFF 56 DAYS AFTER RECALL WAS ANNOUNCED. *TR

I WAS EXITING THE FREEWAY WHEN MY CAR LOST POWER..THE GLOW PLUG LIGHT STARTED FLASHING AND THE SERVICE ENGINE NOW LIGHT CAME ON...CAR RAN FOR MAYBE ANOTHER 2 MINS AT THE FREEWAY EXIT LIGHT THEN DIED AS I MADE MY WAY TO THE OTHER SIDE OF THE ROAD...I OPENED THE FUEL FILTER CANISTER BEFORE I TOWED IT TO VW..I FOUND THE FUEL FILTER TO BE FULL OF METAL SHAVINGS..NO RUST OR CLOUDY FUEL...JUST METAL SHAVINGS VW DEALER CLAIMED THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM. THIS IS A MAJOR DESIGN FLAW!!! *TR

NOTICED DIESEL LEAKAGE AROUND THE SECOND VALVE OF MY TDI ENGINE. NONE OF THE OTHER VALVES ON THE 4 CYLINDER ENGINE DEMONSTRATED LEAKAGE. NO CRACKING OF THE FUEL LINES. *TR

2010 VW JETTA TDI WITH ROUGHLY 35,650 MILES. WHILE DRIVING UP THE ON-RAMP TO ENTER THE INTERSTATE, GLOW PLUG DASH LIGHT CAME ON AND WARNED TO "CHECK ENGINE NOW." WITHIN 20 SECONDS, THE CAR LOST ALL POWER, AND LUCKILY I WAS ABLE TO COAST OVER TO THE SHOULDER OF THE INTERSTATE (WITH DRIVERS FLYING BY AT 65+MPH AT 9:45PM). VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE VW DEALERSHIP. SERVICE REP CLAIMED "FUEL CONTAMINATION," WITH METAL SHARDS ALL THROUGHOUT THE FUEL SYSTEM. ENTIRE FUEL SYSTEM HAS TO BE REPLACED ($10,000 REPAIR) WITH EQUIVALENT, NEW PARTS. ACCORDING TO VW SERVICE TECHNICIANS, THE PARTS HAVE NOT BEEN UPDATED DESPITE VW'S KNOWLEDGE OF THIS PROBLEM. AS A RESULT, "FUEL CONTAMINATION" COULD HAPPEN AGAIN, AND THE CAR COULD SHUT OFF WHILE DRIVING AT ANY TIME WITHOUT NOTICE. THIS IS A VERY SERIOUS SAFETY CONCERN. LUCKILY, BECAUSE I WAS DRIVING AT NIGHT, THERE WAS NOT A LOT OF CONGESTION ON THE ROAD. HAD THIS HAPPENED DURING RUSH HOUR, THERE VERY LIKELY WOULD HAVE BEEN A SEVERE ACCIDENT. VW CLAIMS THE PROBLEM IS A RESULT OF THE POOR QUALITY OF AMERICAN DIESEL FUEL SUPPLY, SAYING THE TDIS ARE DESIGNED IN GERMANY TO RUN ON 100% DIESEL THAT'S FOUND IN EUROPE. IF THIS IS THE CASE, WHY ARE THEY SELLING GERMAN DESIGNED CARS IN THE UNITED STATES THAT DOESN'T HAVE FUEL SUPPLIES THAT ARE 100% DIESEL? VOLKSWAGEN NEEDS TO ISSUE A RECALL OF THE 2009/2010 JETTA TDI. *TR

WHEN ACCELERATING FROM A QUICK STOP THE CAR SOMETIMES EXPERIENCES A DELAYED RESPONSE. THE CAR WILL BEGIN TO ACCELERATE AT A CRAWL (AS IF I ONLY LET OFF THE BRAKE) EVEN THOUGH THE PEDAL IS PUSHED TO APPROXIMATELY 20% THEN WILL SUDDENLY ACCELERATE AS IF I PUSHED THE PEDAL TO 80% SOMETIMES CAUSING THE TIRES TO SLIP. THIS UNEXPECTED/UNDESIRED RESPONSE MAKES THE CAR APPEAR TO OTHER DRIVERS AS IF IT IS NOT PROCEEDING THROUGH THE INTERSECTION WHICH LEADS THEM TO START TO PROCEED AND THEN IT QUICKLY ACCELERATES. TO TRY AND PREVENT THIS I AM FORCED TO PUSH THE ACCELERATOR PEDAL TO 20% OR SO AND THEN QUICKLY REDUCE IT TO 5%. ADDITIONALLY WHEN SLIGHTLY LETTING OFF THE ACCELERATOR (LESS THAN A 5% CHANGE IN ACCELERATOR POSITION) WHILE DRIVING AT HIGHWAY SPEEDS THE CAR WILL SUDDENLY LOSE POWER AS IF IT WAS SHIFTED INTO NEUTRAL THEN WILL RESUME NORMAL OPERATION. THIS REDUCTION IN POWER LAST FOR LESS THAN A SECOND AND AS THE CAR IS WELL INTO ITS TOP GEAR AND IS NOT ASKED TO QUICKLY ACCELERATE DOES NOT MAKE SENSE. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI. THE CONTACT STATED THAT WHILE GOING UPHILL, THE VEHICLE STALLED WITHOUT WARNING, FOLLOWED BY THE BATTERY LIGHT ILLUMINATING ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE HIGH PRESSURE FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/16/11*LJ UPDATED 01/20/12