2002 VOLKSWAGEN JETTA Complaints
View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 VOLKSWAGEN JETTA- BOTHELL, WA
WHILE DRIVING INTO A PARKING LOT AREA AND ATTEMPTING TO STOP, THE BRAKES FAILED. CONSUMER COULD NOT PUSH THE PEDAL DOWN. AS A RESULT, THE VEHICLE WENT OVER A METAL FENCE, DOWN TO LOWER LEVEL AND LANDED ON TWO OTHER VEHICLES CAUSING HEAVY DAMAGE. DEALER STATED NOTHING IS WRONG WITH THE VEHICLE UNLESS IT IS AN INTERMITTENT PROBLEM WHICH WILL BE HARD TO DIAGNOSE. *TT
Source: CONSUMER LETTER -
2002 VOLKSWAGEN JETTA- SAN DIEGO, CA
CONSUMER TOOK THE VEHICLE IN FOR RECALL 02 V 031 000 REPAIRS, HOWEVER DEALER DID NOT HONOR RECALL LETTER. DEALER REFUSED TO HONOR RECALL BECAUSE OF AFTER MARKET ITEMS IN VEHICLE.*AK.CONSUMER STATED HE REPLACED THE CD PLAYER WITH AN AFTER MARKET CD PLAYER, CONSUMER WAS INFORMED THAT THERE WOULD BE A CHARGE TO ANALYZE THE ABS.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- FAIR OAKS, CA
WHILE SHIFTING GEARS CLUTCH GOES OUT WITHOUT WARNING. CLUTCH SYSTEM HAS BEEN REPAIRED 3 TIMES. DEALER STILL CANNOT IDENTIFY CAUSE. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- BREEZY POINT, NY
CONSUMER TOOK VEHICLE IN FOR A CREAKING NOISE IN PASSENGER SIDE DOOR. ALSO, DEALER DISCOVERED ON A TEST DRIVE THAT ALL ROTORS WERE WARPED. PLEASE PROVIDE ANY FURTHER INFORMATON. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- HOUSTON, TX
DRIVING @ A BELOW AVG. SPEED 3 SIDE AIRBAGS DEPLOYED W/O ANY SORT OF IMPACT. THERE WAS NO VISIBLE DAMAGE (I HAVE PICS) TO THE BODY OF MY BRAND NEW CAR (W/LESS THAN 2500 MLS) THE UTTERLY RANDOM DEPLOYMENT OF THESE AIRBAGS IS ENOUGH TO CAUSE AN ACCIDENT ON ITS OWN. FORTUNATLY, THAT WASN'T THE CASE HERE- BUT IT'S ONLY A MATTER OF TIME UNTIL SOMEBODY DIES. HOPEFULLY YOUR ESTABLISHMENT CAN PERSUADE VW TO GIVE THIS 'MAJOR DEFECT' THE ATTENTION THAT IT NEEDS! THANK YOU FOR YOUR TIME.*AK IE04-078*PO
Source: NHTSA WEB SITE -
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2002 VOLKSWAGEN JETTA- HUGHSON, CA
WHEN APPLYING BRAKES AT 65MPH BRAKE PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- SACARMENTO, CA
FRONT BUMPER COVER FIBER GOT CAUGHT ON TREE AND SNATCHED IT OFF. CONSUMER'S CONCERN IS THAT BUMPER COULD CATCH UNDER FRONT WHEELS AND CAUSE VEHICLE TO FLIP OVER. VOLKSWAGEN SHOWED NO CONCERN TO CONSUMERS ISSUES.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE