2010 VOLKSWAGEN JETTA Complaints

View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 VOLKSWAGEN JETTA
    - MISSOURI CITY, TX

    TOOK MY CAR TO GET THE OIL CHANGE AND WAS TOLD I HAVE A FUEL LEAK. LOOKED UP CAR ONLINE AT SAFECAR.GOV AND SAW THE 2010 JETTA HAS BEEN RECALLED FOR: POWER TRAIN:AUTOMATIC TRANSMISSION/ FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. HAVING A FUEL LEAK IS MORE THAN DRAINING ON GAS MILEAGE IT IS A FIRE/EXPLOSIVE HAZARD. ON THE WEBSITE IT STATES: CONSEQUENCE: IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE. I AM HAVING ISSUES WITH THE FUEL LEAKAGE AND NEED MY CAR RECALLED OR FIXED BY THE MANUFACTURER. HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RESULTS.CFM THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - SHERMAN OAKS, CA

    THE VEHICLE GLOW POINT WARNING LIGHT STARTED FLASHING AND VEHICLE LOST POWER. RESTARTED AND DROVE HOME WITH NO FURTHER INDICATOR LIGHTS. RESTARTED THE FOLLOWING MORNING, CHECK ENGINE AND GLOW POINT WARNING LIGHTS ILLUMINATED (GLOW POINT WAS FLASHING). CAR LOST POWER TO THE POINT THAT WHEN THE TOW TRUCK CAME THE CAR COULD NOT CLIMB THE RAMP UNDER ITS OWN POWER THOUGH ENGINE WAS RUNNING. VW DEALER REPORTS THAT FUEL PUMP DISINTEGRATED AND SENT METAL FRAGMENTS INTO FUEL SYSTEM DAMAGING COMPONENTS OF SYSTEM BUT NOT ENTERING ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - CHESTNUT RIDGE , NY

    I HAVE A 2010 VOLKSWAGEN JETTA AND I NOTICED EXCESSIVE BRAKE DUST FORMING ON THE REAR WHEELS AND OCCASIONAL SQUEAKING. I BROUGHT IT TO THE DEALERS ATTENTION AT MY FIRST SCHEDULED MAINTENANCE OF 10,000 MILES. I WAS TOLD NOTHING IS WRONG. AT THE NEXT SERVICE INTERVAL,20,000 MILES I WAS TOLD I NEED NEW REAR BRAKES. I KNOW THAT GENERALLY, 65% OF THE BRAKING IS DONE WITH THE FRONT BRAKES, THUS USUALLY MAKING THE FRONT BRAKES NEEDING REPLACEMENT 2 TIMES BEFORE THE REARS. VOLKSWAGEN SEEMS TO THINK MY CLAIM IS UNJUSTIFIED, ALTHOUGH I HAVE FOUND MANY BLOGS ONLINE OF PEOPLE STATING THE SAME ISSUES. I BELIEVE THE EMERGENCY BRAKE IS TOO TIGHT OR THERE IS A FLAW FROM THE FACTORY. I ALSO BELIEVE THAT THIS CREATES UNSAFE DRIVING CONDITIONS, POSSIBLY FOR MANY UNAWARE CONSUMERS, THAT SHOULD BE MADE INTO A RECALL BEFORE MAJOR DAMAGE IS DONE. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - PHOENIX, AZ

    THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING ON THE INTERSTATE AT 75 MPH. THE SUDDEN LOSS OF POWER WAS ACCOMPANIED BY AN AUDIBLE WARNING CHIME WITH A FLASHING GLOW PLUG INDICATOR WHICH LISTS AS AN ENGINE MALFUNCTION IN THE MANUAL. 1-2 MILES LATER, THE VEHICLE STALLED AND WAS STEERED TO THE SIDE OF THE ROAD TO AVOID COLLISION. 3 ATTEMPTS WERE MADE TO RESTART THE VEHICLE WITH NO SUCCESS. VW ROADSIDE ASSISTANCE WAS CALLED. 1 HOUR LATER, THE TOW TRUCK ARRIVED TO TOW THE 2010 VW JETTA TDI TO THE VW DEALERSHIP. THIS WAS AFTER HOURS AND THE DEALERSHIP WAS CLOSED. THE VEHICLE WAS LEFT AT THE SERVICE DEPARTMENT. THE KEY WAS LEFT IN THE DROP BOX WITH DETAILED EXPLANATION OF ISSUE ON PROVIDED ENVELOPE. THE DEALERSHIP CALLED THE NEXT DAY AND REPORTED THE PROBLEM WAS A FAILED HIGH PRESSURE FUEL PUMP AND THAT THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED DUE TO POSSIBLE METAL CONTAMINANTS THROUGHOUT FUEL SYSTEM. THE VEHICLE IS STILL AT THE DEALERSHIP FOR APPROXIMATELY 1 MORE WEEK OF REPAIR. SO FAR THE ESTIMATE ON THE REPAIR IS AROUND $8,000. WHICH IS COVERED UNDER WARRANTY AS THE VEHICLE ONLY HAS 15,000 MILES ON IT. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - SAINT CLAIR, MO

    DRIVING APPROXIMATELY 25 MPH, ENGINE STALLS, WILL NOT RESTART. ACCORDING TO DEALER IT IN A IN TANK FUEL PUNP ISSUE REQUIRING THE ENTIRE FUEL SYSTEM TO BE REPLACED. THE FUEL TANK WAS APPROXIMATELY 1/4 FULL (HAD RUN THROUGH 3/4 OF TANK). NO FUELING ERRORS. 2010 VW JETTA SPORTWAGEN TDI. VEHICLE SHOWED NO WARNING SIGNS. NO SPUTTERING, NO LACK OF RESPONSIVENESS, ETC. PRIOR TO FAILURE. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - BAHAMA, NC

    MY PARTNER WAS DRIVING ON A CURBED 4 LANE ROAD WITH BIKE LANES AT 40 MILES PER HOUR WHEN THE ENGINE SPUTTERED AND QUIT IMMEDIATELY. WOULD NOT RESTART. LEFT SITTING HALFWAY IN THE RIGHT LANE AND HALFWAY IN THE BIKE LANE. HAD TO BE TOWED TO DEALER. DEALER FOUND CATASTROPHIC FAILURE OF HIGH PRESSURE FUEL PUMP SENDING DEBRIS INTO THE ENTIRE FUEL SYSTEM. STILL 2000 MILES WITHIN POWER TRAIN WARRANTY AT 34,000 MILES. ENTIRE FUEL SYSTEM REPLACED UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - ROCHESTER, NY

    DURING SECOND VW DEALER SERVICE AT APPROXIMATELY 9,000 MILES , CHECK-ENGINE LIGHT WENT ON DURING THE PROCESS, TECH READ CODE AS A FAILURE IN A SECONDARY AIR-FLOW SENSOR, PART WAS REPLACE AND THE LIGHT WAS OFF. AT THIRD VW DEALER SERVICE AT 17,000 MILES, APPROXIMATELY ONE WEEK AFTER THE SERVICE, THE CHECK-ENGINE LIGHT WENT ON AT START-UP. CHECKED GAS CAP, RE-SEATED AND LIGHT DID NOT CLEAR. AS OF THIS REPORT PROBLEM CODED: P2431, P2433, SECONDARY AIR INJECTION PRESSURE SENSOR CIRCUIT OUT OF RANGE, A QUICK GOOGLE SEARCH REVEALED SIMILAR ERRORS IN CONJUNCTION WITH OIL AND FILTER CHANGES.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 VOLKSWAGEN JETTA
    - COLLEGE STATION, TX

    WHILE TRAVELING AT 70 MPH ON CRUISE CONTROL GLOW-PLUG LIGHT FLASHED SOLID, COMPLETE LOSS OF POWER, ENGINE STALLED, AND NO RESTART. DEALER STATED CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP CONTAMINATED ENTIRE FUEL SYSTEM AND WOULD NEED TO BE REPLACED.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 VOLKSWAGEN JETTA
    - SUNNYVALE, CA

    VEHICLE WAS GOING AT 25 MPH WHEN IT STARTED LOSING POWER. IT STOPPED BARELY FEW FEET AFTER THE INTERSECTION. ENGINE WOULD NOT START. VEHICLE WAS TOWED AWAY TO THE NEAREST VW DEALERSHIP. AFTER INVESTIGATION DEALERSHIP SAYS THAT THEY FOUND TRACES OF GASOLINE IN THE FUEL PUMP AND GASOLINE HAS DESTROYED THE FUEL SYSTEM. I SHOWED THEM MY LAST THREE RECEIPTS AS PROOF THAT I ALWAYS PUT DIESEL IN THE VEHICLE. CAR IS AT THE DEALERSHIP SINCE 01-AUG-2011. THEY SAID THEY HAVE TO REPLACE THE WHOLE SYSTEM. INITIALLY THEY HAVE QUOTED ABOUT $4800 + LABOR BUT LATER ON THEY AGREED TO FIX IT UNDER WARRANTY , CAR IS ONLY 18 MONTHS OLD AND HAS 1800 MILES. I AM CONCERNED THAT THIS MAY HAPPEN AGAIN AS I STILL WOULD END UP GOING TO THE SAME DIESEL STATIONS FOR FILLING AND IF THEY ARE CONTAMINATED AS DEALER SAYS I MAY END UP WITH A DEAD ENGINE AGAIN.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 VOLKSWAGEN JETTA
    - ROCHESTER, NY

    DEAD PEDAL - HESITATION - STALLING. ABSOLUTELY NO THROTTLE RESPONSE WHEN TRYING TO PULL OUT INTO TRAFFIC. YOU PRESS THE PEDAL AND THERE IS NOTHING THERE. STOP AND GO TRAFFIC ON THE EXPRESSWAY OR STOPPING AT AN INTERSECTION THE CAR STALLS. ALSO HAVE EXPERIENCED SURGING AT HIGHWAY SPEED AS IF THE FUEL SUPPLY IS CUTTING OUT. WE RECENTLY RETURNED FROM A TRIP TO PORTSMOUTH NH. WE WERE IN SIX LANES OF STOP AND GO TRAFFIC ON I-95 AND THE CAR KEPT STALLING. WHEN YOU WOULD DEPRESS THE GAS PEDAL TO CONTINUE MOVING THERE IS NO THROTTLE RESPONSE. WE PARKED IN THE PORTSMOUTH MUNICIPAL GARAGE. AS WE ASCENDED THROUGH THE GARAGE LOOKING FOR A PARKING SPACE [INCLINE POSITION] ABOUT 5 MPH, THERE WAS NO THROTTLE RESPONSE. THE CAR WOULD NOT MOVE. I HAD TO CONTINUE TO FEATHER THE PEDAL TO PULL INTO A PARKING SPACE. WE NOW HAVE 20K MILES ON THE CAR AND HAVE HAD THE CAR LOOKED AT 6 TIMES AT THE LOCAL VW DEALER WITH NO FIX. THE CAR HAS SERIOUS THROTTLE ISSUES AND HAS BECOME DANGEROUS TO DRIVE. PLEASE NOTE TO NUMEROUS TO MENTION VW TDI HESITATION ISSUES ON MANY WEB FORUMS. SOMEONE IS LIKELY TO GET SERIOUSLY INJURED OR KILLED WITH THIS PROBLEM THAT VW MUST KNOW ABOUT. PLEASE ADVISE !!!!!

    Source: PORTABLE SAFETY COMPLAINT FORM