2013 VOLKSWAGEN JETTA Complaints
View complaints related to 2013 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 580 complaints submitted for the 2013 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 VOLKSWAGEN JETTA- Los Angeles , CA
I was driving on a rainy day on the freeway where my breaks went out on me. I pressed down all of the way and the car wouldn’t stop. After I let go of the break I then pressed on the break again and they seemed to have locked on me. I ended up using my emergency breaks and was able to get off the freeway and luckily no one was hurt. Soon after they started working again and I was able to get it safely to a near by shop.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA- Atlanta, GA
The car would turn on for 2 seconds and turn off for 2 second in a continuous cycle when stationary. The car is available for inspection upon request. Yes the problem has been confirmed by Heritage Volkswagen and they updated the software recall...but the damage is already beyond repair. $10,000 to repair. There were not any warning lamps, messages, just the above symptoms. This started about 5 days ago. Took it to a local auto shop and they said there was an EV when the performed the diagnostics. Would have to take it to the dealership to get it fixed. That day I made an appointment with the dealership for the following morning at 7:30 a.m.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA- BEAVERTON, OR
The door locks will try to auto-lock once the vehicle has passed a set speed but fail, making an audible double-lock sound. The car will continue to try and auto-lock after each stop (stop sign, stop light, etc) and continue to fail. Happens intermittently.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA- Keller, TX
Component Failure: Airbag Light is On, No steering wheel electronic controls work including cruise control. Safety: I'm uncertain if the Airbag will deploy in the event of a crash. Dealer Confirmed: Dealer states the Steering Wheel Clock Spring requires replacement, but that it is not a part of the VW recall issued August 2015. Inspected: Hiley VW Dealership inspected the vehicle Warning Lamps: Airbag Light is currently on. Uncertain when it started since I'm the 2nd owner of the vehicle.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA SPORTWAGEN- Adelanto, CA
Loss of sudden fuel pressure, Loss of Acceleration,Car shut off while driving.Car would not start again Vehicle unsafe to drive.Check engine light on Glow plug light on.P0087 code low fuel pressure caused by Catastrophic fuel pump Failure Fuel pump fails on these Diesel vehicles requiring to have all of the fuel system to be replaced VW quoted price $9377.13 almost there Price of another used Car
Source: NHTSA WEB SITE -
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2013 VOLKSWAGEN JETTA HYBRID- Hopewell Junction, NY
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced in 2017 however, the failure occurred. The failure mileage was 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 VOLKSWAGEN JETTA SPORTWAGEN- Adelanto, CA
Fuel pressure Malfunction Vw poorly designed the fuel pump When the fuel pump goes out it Shoots Metal shavings into the whole Fuel System Causing the car to lose Fuel Pressure and causing the car to Shut off.Had the Car towed into VW and they told me the whole fuel system hd to be repaired at my expense at an estimate of $9000.Vehicle speed Dropped Drastically I had no acceleration and Car ended up shutting off in trafficc
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA- Cleveland Heights, OH
Vehicle would not shift, OBD2 code P037B "stuck in gear 6." Vehicle towed to a auto mechanic that said they spoke with VW dealer and confirmed it was a crack in the transmission and was undriveable. I have contacted VW who have said there are recalls for many transmissions of this Jetta but not for my VIN. I have also had issues with the clock spring (replaced) and an air bag sensor (malfunction light still on) and now the transmission. There are recalls for Hybrid Jettas of this year but apparently not for my VIN. It seems like a large coincidence and feels like it should be investigated, especially considering the other issues VW was investigated for at this time of production.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN JETTA HYBRID- New York, NY
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while starting the vehicle, the hybrid system fault message was displayed. The contact stated that he turned off and restarted the vehicle and the hybrid system fault message was off however, the check engine warning light was illuminated. The contact continued driving to his residence with the warning light illuminated. The contact stated while driving approximately 45 MPH, the hybrid electric system was non-functional. The contact stated that he continued driving to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dual clutch transmission to be replaced. The dealer informed the contact that the VIN was associated with NHTSA Campaign Number: 19V866000 (Power Train). The vehicle was not repaired. The manufacturer had been informed of the failure and texted the contact that the failure occurred before the recall and would not be covered. The failure mileage was approximately 86,097.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 VOLKSWAGEN JETTA- Discovery bay, CA
Transmision slips into neutral, stopping car in traffic, other jetta hybrids fall under recall for same reason, it also leaks fluid from Transmission
Source: NHTSA WEB SITE