2010 VOLKSWAGEN JETTA Complaints

WHILE DRIVING MY DEALER MAINTAINED 2010 VOLKSWAGEN JETTA TDI THE GLOW PLUG AND ENGINE LIGHTS BEGAN FLASHING AND THE CAR WAS UNABLE TO ACCELERATE. THE ENGINE DIED AND WOULD NOT RESTART WHEN STOPPED IN A L TURN LANE. TO GET THE CAR OFF OF THE ROAD I HAD TO COAST ACROSS 3 LANES OF TRAFFIC AND ROLL INTO A GAS STATION. THANKFULLY IT WAS A SATURDAY MORNING AND TRAFFIC WAS MINIMAL. THE CAR WAS TOWED TO THE DEALER. MONDAY THE DEALER CALLED TO INFORM ME THAT THE HIGH PRESSURE FUEL PUMP (HPFP) DISINTEGRATED LEAVING METAL SHAVING THROUGHOUT THE ENTIRE FUEL SYSTEM. CONSEQUENTLY, THE WHOLE FUEL SYSTEM WOULD NEED TO BE REPLACED. FORTUNATELY, THE CAR HAS 33K ON A 36K WARRANTY, OTHERWISE THE REPAIR COULD COST FROM $7K-$9K. *KB

THE FOLLOWING EVENT OCCURRED ON 22 JULY 2011 IN A 2010 VW JETTA TDI WITH THE DSG. WEATHER WAS SUNNY, CLEAR AND APPROXIMATELY 94 DEGREES. TIME OF DAY WAS 1630 HOURS. I WAS LEAVING WORK AND I ATTEMPTED TO ENTER THE INTERSTATE TO GO HOME. I PRESSED ON THE ACCELERATOR TO MERGE INTO TRAFFIC. WHEN I PUSHED ON THE PEDAL, THE VEHICLE WOULD NOT INCREASE SPEED AND THE "CHECK ENGINE - SERVICE NOW' MESSAGE APPEARED IN THE MULTI-FUNCTION DISPLAY. ALSO, THE GLOW PLUG INDICATOR WAS ILLUMINATED. I PULLED TO THE SHOULDER, TURNED OFF THE VEHICLE AND CHECKED UNDER THE HOOD AND UNDER THE BODY. NOTHING APPEARED OUT OF PLACE, BROKEN, LEAKING OR ANY OTHER SYMPTOM WHICH WOULD BE UNUSUAL. I CLOSED THE HOOD, ENTERED THE VEHICLE AND RESTARTED IT. IT STARTED AND IDLED FINE. NO WARNING MESSAGES OR INDICATOR LAMPS APPEARED. I PUT THE CAR IN GEAR AND MERGED INTO TRAFFIC. AFTER DRIVING APPROXIMATELY 1 OR 2 MILES, THE "CHECK ENGINE - SERVICE NOW" MESSAGE REAPPEARED AND THE MIL LAMP WAS ILLUMINATED. ALSO, THE BATTERY LIGHT CAME ON AND THE ENGINE IMMEDIATELY STALLED. I COASTED TO THE SHOULDER AND PARKED THE VEHICLE. IT WOULD NOT RESTART. AGAIN, I EXITED THE VEHICLE, CHECKED UNDER THE HOOD AND UNDER THE BODY BUT THERE WERE NO SIGNS OF ANYTHING UNUSUAL. THIS WAS THE FIRST TIME THIS ISSUE HAS OCCURRED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE DIAGNOSIS IS THE HIGH PRESSURE FUEL PUMP (HPFP) FAILED AND CAUSE METAL SHAVINGS TO BE SENT THROUGHOUT THE FUEL SYSTEM. THE DEALER STATED THEY ARE WAITING ON THE VOLKSWAGEN TECHNICIAN TO INFORM THEM ON THE CORRECT PARTS TO ORDER. *TR

2010 VOLKSWAGEN JETTA. CONSUMER STATES KNOCKING NOISE BY GEARBOX WHILE DRIVING *TGW THE CONSUMER WAS INFORMED THE CLUTCHING SYSTEM NEEDED TO BE REPLACED. THE CONSUMER STATED HE HAD TO WAIT TWO MONTHS FOR THE PART. THE CONSUMER STATED THREE TO FOUR DAYS LATER, AFTER THE VEHICLE WAS FIXED, THE NOISE RESURFACED. THE PART WAS REPLACED AGAIN AND THE SAME NOISE RETURNED.

OUR 2010 VW JETTA TDI SPORTWAGEN UNEXPECTEDLY STALLED SHORTLY AFTER STARTING LAST NIGHT. THE BATTERY LIGHT WENT ON, I THEN TURNED KEYS OFF AND ON AND IT WAS FINE. SAW THAT THERE WERE OTHER COMPLAINTS, SO WANTED TO ADD MINE. *TR

WAS TRAVELING ON A CITY BLOCK IN SAN FRANCISCO WHEN THE ENGINE LIGHT WENT ON. THERE WAS A SLIGHT POWER SURGE BUT NO STALL. DRIVING INTO THE NEXT CITY BLOCK THE CAR COMPLETELY DIED AND I PULLED OVER TO CURB. UNABLE TO START AGAIN. CAR WAS TOWED TO VW DEALER. WAS TOLD THE FUEL PUMP IN THE TANK HAD MALFUNCTIONED, AND CONTAMINATED THE FUEL TANK. ENTIRE FUEL PUMP, TANK, SYSTEM IS BEING REPLACED UNDER WARRANTY.

WE PURCHASED A 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI IN JULY 2010. ON JULY 21, 2011, THE VEHICLE WAS GIVEN ITS FIRST SERVICE AT A VOLKSWAGEN DEALERSHIP IN MADISON, WI. THE NEXT DAY, JULY 22, 2011, THE CAR WAS TO BE DRIVEN FROM MADISON, WI, TO NASHVILLE, TN. JUST PAST URBANA, IL, THE VEHICLE BEGAN TO OVERHEAT, INCREASING TO 190 DEGREES. IN ADDITION, THE ACCELERATION ABILITY BEGAN DECREASING UNTIL THE VEHICLE WOULD NOT GO MORE THAN 72 MPH. THE CHECK ENGINE LIGHT CAME ON AND BEGAN FLASHING. DRIVING THE VEHICLE BECAME DANGEROUS, AND THE VEHICLE WAS DRIVEN INTO A REST STOP AND TURNED OFF. VOLKSWAGEN ROADSIDE ASSISTANCE TOOK THE VEHICLE TO THE NEAREST DEALERSHIP WHICH WAS IN URBANA, IL. O'BRIEN VOLKSWAGEN DETERMINED ON JULY 23, 2011, THAT THE FUEL PUMP LOCATED IN THE GAS TANK WAS NOT OPERATING PROPERLY. THE REPLACEMENT TANK/PUMP HAS BEEN ORDERED AND IS SCHEDULED TO BE REPLACED IN THE VEHICLE ON JULY 26, 2011. WE FOUND THAT THIS COMPLAINT HAS BEEN MADE BY OTHERS, AND WE HOPE THAT THIS WILL BECOME AN OFFICIAL RECALL. IF IT HAD BEEN UNDER RECALL WHEN THE VEHICLE RECEIVED ITS SERVICE ON JULY 21, THE PART(S) COULD HAVE BEEN REPLACED AT THAT TIME, AND THE DANGEROUS DRIVING CONDITIONS COULD HAVE BEEN AVOIDED. *TR

MY 2010 VW JETTA SPORTS WAGON WITH THE DSG AUTOMATIC IS CURRENTLY HAVING A SEVERE HESITATION WHEN STARTING FROM A STOP. I LET OFF THE BREAK AND STEP ON THE GAS AND IT DOES NOT MOVE FOR A SECOND THEN LURCHES FORWARD. THIS IS DANGEROUS WHEN PULLING OUT IN TRAFFIC. IT SEEMS AS THE CAR DRIVES LONGER IT GET WORSE. THE CAR HAS STALLED DURING THIS HESITATION AS WELL. WHEN IT STALLS YOU HAVE TO PUT THE CAR IN PARK THEN TURN THE KEY OFF AND RESTART THE CAR. THIS IS A VERY UNEASY FEELING WHILE AT AN INTERSECTION. THE CAR ALSO LURCHES FORWARD WHEN COMING TO A COMPLETE STOP, THIS HAS ALMOST MADE ME HIT A CAR IN FRONT OF ME. THIS IS A DAILY ISSUE. *TT

AS I WAS DRIVING ON THE HIGHWAY AND I WAS ABOUT TO SHIFT TO A LOWER GEAR TO SLOW DOWN, THE ENGINE STALLED AND DIED. LUCKILY I WAS ABLE TO COME TO A COMPLETE STOP, AND RESTARTED THE ENGINE AGAIN. I DRIVE A DIESEL MANUAL TRANSMISSION ENGINE.

UNEXPECTED ACCELERATION ON CRUISE CONTROL. WHEN THE CRUISE CONTROL IS SET, PRESSING THE 'COAST/DECELERATE' BUTTON SEVERAL TIMES CAUSES THE CRUISE CONTROL UNIT TO JUMP BY SEVERAL MPH, I.E. ACCELERATE. EXAMPLE: CRUISE IS SET AT 55 MPH. PRESS THE COAST BUTTON THREE OR FOUR TIMES (CAR SHOULD DECELERATE BY 1 MPH FOR EACH PRESS OF THE BUTTON), THE CRUISE SPEED WILL SET AT A HIGHER SPEED, SUCH AS 58 MPH. THIS CAN BE OBSERVED BY LOOKING AT THE DISPLAY WHICH SHOWS THE SPEED AT WHICH THE CRUISE CONTROL IS SET, AS WELL AS THE ACCELERATION OF THE CAR. THIS BEHAVIOR CAN BE EASILY REPLICATED AND DEMONSTRATED, THOUGH IT DOES NOT OCCUR EVERY TIME. THIS HAS BEEN OBSERVED FOR THE PAST SEVERAL MONTHS. *KB

BRAKES ON 2010 VOLKSWAGEN JETTA SPORTWAGON TDI WEARING UNEVENLY. 90 % FRONT BRAKE PAD LEFT AND 15% PAD LEFT ON THE REAR. VOLKSWAGEN SHOP REPORTS TO ME THIS HAPPENS ALL THE TIME AND IS NORMAL. VOLKSWAGEN SHOP MANAGER STATES IT IS DUE TO UNDERSIZED REAR BRAKE PAD CAUSING IT TO WEAR OUT QUICKLY. MANAGER ALSO AGREED THAT 8 OR 9 SETS OF REAR PADS TO ONE SET OF FRONT PADS IS ABOUT THE CORRECT RATIO. PREMATURE PAD WEAR OUT CAN CAUSE LOSS OF REAR WHEEL BREAKING RESULTING IN LOSS OF BREAKING AND MAY RESULT IN ACCIDENT DUE TO LONGER STOPPING DISTANCES. *TT