2010 VOLKSWAGEN JETTA Complaints

2010 VW SPORTWAGEN TDI 2.0 TURBO, AUTOMATIC. WE HAD A MAJOR LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEED, GLOW PLUG LIGHT BLINKS, AND FLASHING 'ENGINE MALFUNCTION'. SHE PULLED OVER SAFELY AND TURNED OFF. WE HAD ONLY 4000 MILES ON IT. IT STARTED UP AFTER A FEW MINUTES. CALLED THE LOCAL VW DEALER AND WAS TOLD IT MUST BE A FLUKE. TOLD DON'T WORRY ABOUT IT, DRIVE IT. IF IT HAPPENS AGAIN CALL THEM. IT HAPPENED AGAIN, A FEW MONTHS LATTER WITH 8,000 MILES ON IT. AGAIN THE WIFE IS DRIVING. IT WAS NOT FOR THE FAINT HEARTED WHEN AT HIGHWAY SPEED THE ENGINE LOOSES ALL POWER AND CUTS OUT WITH HEAVY TRAFFIC! LUCKY EVERYONE BESIDE AND AROUND US WERE ALERT! SHE PULLED OVER SAFELY. SAME THING ... LIGHTS BLINKING GLOW PLUGS AND ENGINE CODED MALFUNCTION. CALLED LOCAL VW DEALER, I TOLD THEM THEY NEED TO CHECK IT. ASKED WHAT WAS THE PROBLEM? ANYONE ELSE HAVE THIS SAME PROBLEM? VW EXPLANATION...WELL THERE WAS NONE. THEY WOULD NOT COMMIT TO ANYTHING! HAD TO SCHEDULE AN APPOINTMENT...ENDED UP IT WILL BE A WEEK BEFORE THEY CAN LOOK AT IT. IT WOULD TAKE ABOUT 1-1/2 HOURS SERVICE TIME? I STARTED TO CHECK THE TDI BLOGS FOR THIS PROBLEM. I GOT AN EAR FULL! HIGH PRESSURE DIESEL FUEL PUMP FAILURE. BLOGS HAVE IT AT $9,000 TO $10,000 REPAIR COST? AND MAY NOT BE UNDER VW WARRANTY??? VW NEEDS TO DO A RECALL? I SEE THERE ARE A LOT OF OTHERS OUT THERE LIKE ME. THIS IS NOT SAFE. *TR

VOLKSWAGEN 2010 JETTA TDI STATIONWAGON - PULLED TO STOP LIGHT AND CAR JUST SHUT OFF - EVERYTHING ALL ELECTRONICS AND ENGINE. *TR

2010 VW JETTA SPORTWAGEN TDI GLOW-PLUG LIGHT AND CHECK ENGINE LIGHT BEGINS BLINKING, LOSS OF ACCELERATION WHILE DRIVING. TOOK TO DEALER, TURBO AND EXHAUST SENSOR REPLACED AND CAR RETURNED TO OWNER. NOW, HAS BEEN IN MANY TIMES FOR SHORT HESITATION AND BRIEF ENGINE STOPPAGE. FUEL FILTER REPLACED, ALL SCREEN FILTERS CHECKED FOR METAL, ASSOCIATED WITH PUMP FAILURE, IN TANK PUMP REPLACED, AND COMPUTER UPDATES. CAR IS AGAIN BACK IN OWNERS HANDS AND WAITING TO SEE IF FIXED. VW STATED THAT VEHICLE WILL NO LONGER BE SERVICED FOR THIS ON GOING PROBLEM UNTIL PROBLEM CAN BE DUPLICATED. THIS WILL BE A CHALLENGE SINCE IT IS A TOTALLY RANDOM EVENT. I HAVE SEEN IN SEVERAL FORUMS THAT THIS PROBLEM CAN OCCUR MULTIPLE TIMES AND HAS FOR OWNER. POSSIBLE HIGH PRESSURE FUEL PUMP DISINTEGRATION IS SUSPECTED CAUSE. IN ADDITION TO THE OBVIOUS SAFETY ISSUES ASSOCIATED WITH THIS SUDDEN LOSS OF POWER, I AM CONCERNED ABOUT FUTURE FAILURE DUE TO FAULTY FUEL PUMPS (IF THAT IS THE CAUSE) AND THE $9,000 REPAIR COST. AND OF COURSE BEING STRANDED ON THE SIDE OF THE ROAD CARRIES ITS OWN HAZARDS. *TR

2010 JETTA SPORTWAGEN TDI; VEHICLE LOST POWER BUT CONTINUED RUNNING. DASH WARNING LIGHTS(GLOW PLUG LAMP FLASHING) WERE ILLUMINATED. DEALER STATED FUEL CONTAMINATION. FUEL TESTS, BY AN ACTUAL FUEL LAB, SHOW FUEL IN THE SYSTEM MET ALL ASTM STANDARDS FOR DIESEL FUEL OILS. PREMATURE FAILURE OF THE MATERIALS WHICH COMPOSE THE FUEL FILTER/ WATER SEPARATOR HOUSING WERE APPARENT HOWEVER THEY WERE ATTRIBUTED TO "WATER" IN THE FUEL WHICH IS IRONIC BEING THAT IT IS A FUEL FILTER/WATER SEPARATOR. THE HPFP ( HIGH PRESSURE FUEL PUMP ) WAS MOST PROBABLY THE ROOT CAUSE OF THE ENTIRE FAILURE. VW'S RESOLUTION WAS TO INVOLVE MY INSURANCE AS THE METHOD OF PAYMENT TO REPLACE THE ENTIRE FUEL SYSTEM(TANK TO INJECTORS). I CAN NOT HOWEVER USE THE INSURANCE TO COMPLETE THIS CLAIM AS IT WOULD BE FRAUD KNOWING THAT THE ACTUAL PROBLEM IS THE RESPONSIBILITY OF VOLKSWAGEN. *TR

2010 VOLKSWAGON JETTA SPORTWAGON TDI AUTOMATC TRANSMISSION.THE VEHICLE LOSES TOTAL POWER IF THE DRIVER "POWER BRAKES" THE VEHICLE. IE: IF YOU ARE SITTING AT STOP SIGN DURING HEAVY TRAFFIC, LEFT FOOT ON THE BRAKE, AND YOU ATTEMPT TO ACCELERATE QUICLKY, THE CAR WILL MOVE FORWARD SLIGHTLY AS IF IT STALLED, YOUR FIRST RESPONSE IS TO BRAKE QUICKLY, THINKING THE CAR STALLED, WHEN YOU REALIZE THIS IS NOT THE CASE, THEN ACCELERATE, THIS CAN CREATE THE SAME EFFECT, BECAUSE OF A PANIC SITUATION AND THE FOOT STILL ON THE BRAKE THIS HAS HAPPENED TO ME SEVERAL TIMES, ALMOST CAUSING A SERIOUS T STYLE COLLISION. I ASKED THE DEALER AND HE CONFIRMED THAT IF THE DRIVER BRAKES AND ACCLERATES AT THE SAME TIME THIS WILL OCCUR. TO DEMONSTRATE THIS FURTHER, I HAVE ATTEMPTED TO BRAKE WHILE TRAVELING AT VARIOUS SPEEDS AND THE CAR SEEMS TO "BRAKE AND LOSE ENORMOUS MOUNT OF POWER". I FEEL AS THOUGH A SAFTEY WARNING SHOULD BE GIVEN DIRECTLY TO THE NEW OWNER OF THIS TYPE OF VEHICLE, SUCH AS A CAUTION STICKER THAT ANY DRIVER, ESPECIALLY THAT MAY HAVE BORROWED THE VEHICLE, WILL BE AWARE OF THE GRAVE CONSEQUENSES OF POWER BRAKING A VW. DIESEL. IM GLADE THAT THIS HAPPENED TO ME RATHER THAN TO MY WIFE OR DAUGHTER THE OUTCOME MAY NOT HAVE BEEN THE SAME. *TR

3/23/11 I OWN A 2010 VW JETTA TDI WITH 6 SPEED MANUAL TRANSMISSION. IT WAS PURCHASED 9/15/11. I HAVE BEEN DRIVING MANUAL TRANSMISSIONS MY ENTIRE DRIVING LIFE. WHEN WE FIRST PURCHASED IT I KNEW THERE WOULD BE AN ADJUSTMENT AS THE GEAR BOX WAS MUCH TIGHTER THAN MY CRV. INITIALLY, I ATTRIBUTED THE OCCASIONAL STALLING TO MY LEARNING CURVE, AS DID MY HUSBAND WHEN HE DROVE IT. HOWEVER, IT BECAME APPARENT THAT THERE WAS MORE TO THE STORY. IT SEEMS TO STALL OFTEN AND THE PROBLEM IS BECOMING MORE FREQUENT. IT IS NOT ATTRIBUTABLE TO OUR DRIVING HABITS. IT SUDDENLY STALLS - IT JUST STOPS, NO JERKING, NOTHING IT JUST TURNS OFF. IT SEEMS TO HAPPEN MORE OFTEN IN THE LOWER GEARS BUT IT HAS HAPPENED IN 1ST, 2ND, AND 3RD AND IT SEEMS TO BE WHEN TURNING LEFT. IT ALSO HAPPENS WHEN GOING SLOWLY UP AN INCLINE. AND AS I RECORD THE INCIDENTS IT IS OFTEN AROUND 35MPH. OTHERWISE IT IS RANDOM, UNPREDICTABLE AND INTERMITTENT. I CANNOT MAKEIT HAPPEN. IT, ALSO, HAS A MISS. AS I AM DRIVING IT WILL SKIP A BEAT, HESITATE AND THEN CONTINUE. IT HAS NEARLY SHUT OFF BUT THEN CONTINUED. IT HAS HAPPENED WHILE MY HUSBAND IS DRIVING AS WELL. IT HAS HAPPENED IN TRAFFIC AND ON THE HIGHWAY. THIS PROBLEM IS ALSO, RANDOM, UNPREDICTABLE AND INTERMITTENT. I CANNOT MAKE THIS HAPPEN EITHER. I HAVE HAD IT INTO THE DEALERSHIP THREE TIMES. THE FIRST TWO TIMES THEY WERE UNABLE TO REPRODUCE IT, NO SURPRISE, AND THERE WERE NO CODES. I KEPT A RECORD OF THE OCCURRENCES AND TOOK IT BACK. THE DEALERSHIP, AGAIN THEY COULD NOT REPRODUCE IT AND WE WERE TOLD THERE WERE NO CODES. THE OPERATIONS MANAGER TOLD ME THEY BELIEVED ME BUT IF THEY COULD NOT REPRODUCE IT AND THERE WERE NO CODES THEY HAD NO DIRECTION AND COULD DO NOTHING ABOUT IT AND COULD NOT OPEN A CASE. THIS WAS NOT ACCEPTABLE, THEY AGREED TO BRING IT BACK FOR 2 DAYS SO THEY COULD ?PUT SOME MILES ON IT?. I REPORTED THIS TO VW OF AMERICA AND A CASEMANAGEMENT WAS OPENED ON 3/22/11. IT HAS BEEN @ THE DEALERSHIP FOR 2 DAYS I WAS INFORMED TODAY THEY WILL KEEP IT FOR A. *TR

1. THE HORN IS HARD TO PRESS, AND SLOW TO REACT. A FEW TIMES I NEEDED TO USE FOR SAFETY AND ALMOST WAS INVOLVED IN ACCIDENT AS HORN DOES NOT WORK PROPERLY. 2. WHEN PRESSING THE HORN, ONE HAS TO PUT MORE THAN ADEQUATE PRESSURE. ONCE IT IS PRESSED, THERE IS A DELAY OF ABOUT A SECOND BEFORE THE HORN BLOWS. IT OCCURS EVERY TIME IT'S PRESSED. THIS IS A SAFETY ISSUE AS THE HORN IS A GOOD TOOL TO ALERT OTHER DRIVERS TO PREVENT COLLISION. 3. DEALER SAYS IT IS A NORMAL CHARACTERISTIC OF VEHICLE.

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING THROUGH A TRAFFIC LIGHT THE VEHICLE STALLED. THE CONTACT TRIED TO RESTART THE VEHICLE FOR APPROXIMATELY FIVE MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT HE REFUELED HIS VEHICLE PRIOR TO IT STALLING. THERE WAS A DEFECT INVESTIGATION OPENED ON FEBRUARY 7, 2011 AND WAS OPEN WHEN THE COMPLAINT WAS FILED FOR THE FUEL SYSTEM, DIESEL, NHTSA ACTION NUMBER: EA11003. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 3,337. UPDATED 05/03/11*LJ UPDATED 08/05/11

MY 2010 VOLKSWAGEN JETTA SPORTWAGEN HAS STALLED TWO TIMES SINCE NEW. I AM CONCERNED IT IS THE FAULTY FUEL PUMP THAT YOU ARE INVESTIGATING. I AM STATIONED OVERSEAS WITH THE US GOVERNMENT IN EUROPE AND HAVE RECENTLY BROUGHT THE CAR WITH US TO DENMARK. IT WAS PURCHASED NEW IN MAY 2010 FROM A PITTSBURGH, PA VW DEALERSHIP. I AM VERY CONCERNED OF A COMPLETE FAILURE WHILE DRIVING AT HIGHER SPEEDS. THE CAR HAS ONLY STALLED WHILE COMING TO A STOP. *TR

THIS VEHICLE HAS EXPERIENCED CONTINUAL PROBLEMS WITH ENGINE SHUDDERING AND STALLING. MOSTLY, WHILE IN 2ND , 3RD OR 4TH GEAR, EARLY ON INTO A TRIP THE ENGINE WILL SUDDENLY DECELERATE AND IN SOME CASE STALL OUT COMPLETELY. IT IS AS IF THERE IS A SUDDEN LOSS IN FUEL GETTING TO THE ENGINE. THIS STARTED SOON AFTER PURCHASING THE CAR. IT HAS BEEN INTO THE DEALERSHIP NUMEROUS (6 OR 7) TIMES FOR THIS WARRANTY ISSUE, INCLUDING EXTENDED STAY PERIODS OF SEVEN AND TEN DAYS. FIRST THEY FAULTED MY FUEL, THEN THEY REPLACED THE FUEL PUMP, THEN THEY HAVE DONE OTHER WORK AND REPLACED COMPONENTS, BUT CLAIM THEY CAN NOT MAKE THE CAR FAIL AS I HAVE REPORTED. THEY CLAIM TO HAVE ALERTED VW AND HAD A VW TECHNICAL ADVISERS LOOK AT THIS CAR. THEY REFUSE TO DO ANY ADDITIONAL WARRANTY WORK ON THE CAR FOR THIS ISSUE SINCE THEY CAN NOT DIAGNOSE IT. I HAVE KEPT A LOG OF THESE FAILURES SINCE MY LAST SERVICING. BETWEEN 10/22/2010 TO 3/12/2011 THIS VEHICLE HAS HAD 19 OF THESE FAILURE EVENTS. THEY USUALLY OCCUR WHEN THE OUTSIDE AIR TEMPERATURE IS ABOVE 32 DEGREES FAHRENHEIT. THE VEHICLE IS STILL UNDER WARRANTY (28,500 MILES ON THE ODOMETER). I AM FINDING OTHER OWNERS EXPERIENCING SIMILAR PROBLEMS. PLEASE HELP.