2010 VOLKSWAGEN JETTA Complaints

MY 2010 JETTA TDI VOLKSWAGEN HAD 12,759 MILES ON IT AND RAN PERFECTLY FINE UNTIL ALL OF A SUDDEN WHILE I WAS DRIVING IT ON A TRIP IT STARTED TO SHAKE AND RATTLE. WITHIN LESS THAN A FEW MINUTES THE CAR JUST STOPPED RUNNING WHILE I WAS IN THE MIDDLE OF THE ROAD AND WOULD NOT START AGAIN. I HAD TO HAVE IT TOWED TO A VW DEALER. IT WAS A TOTAL FUEL PUMP FAILURE; THEY FOUND METAL SHAVINGS IN THE FILTER HOUSING AND IN THE TANK. VW REPLACED ALL FUEL SYSTEM COMPONENTS UNDER WARRANTY. VW CLAIMED THIS ONLY HAPPENS IF GASOLINE IS PUT IN THE DIESEL TANK, BUT I NEVER PUT GAS IN THE TANK AND THE DEALER COULD NOT FIND ANY GAS THE SYSTEM. *TR

I HAVE ENCOUNTERED COMPLETE LOSS OF THROTTLE RESPONSE WHEN PULLING OUT INTO TRAFFIC ON 8 TO 10 OCCASIONS OVER THE 6 MONTHS THAT I HAVE OWNED THE CAR. ON ONE OCCASION THE MOTOR COMPLETELY DIED BUT RESTARTED ON FIRST ATTEMPT AFTER WAITING FIVE MINUTES.

WHILE DRIVING DOWN THE ROAD NORMALLY, I OBSERVED A DIESEL SMELL IN THE CABIN AND THAT THE FUEL GAUGE WAS FALLING FASTER THAN NORMAL. PULLED INTO PARKING LOT AND TURNED OFF ENGINE. UPON INSPECTION, DIESEL SMELL PRONOUNCED BY THE HOOD AREA. OPENED HOOD AND SMOKE WAS COMING FROM THE ENGINE BLOCK AREA AT A MODERATE RATE. DIESEL WAS DRIPPING ON THE INSIDE OF THE RIGHT FRONT TIRE. DIESEL CONTINUED LEAKING FOR ONE HOUR. AT THIS TIME, I FELT IT WAS A SAFETY HAZARD TO ATTEMPT TO DRIVE THE CAR ANY FURTHER. I CONTACTED VW ROADSIDE ASSISTANCE AND THE CAR WAS TOWED TO A VW DEALER. I DID NOT HAVE A CHANCE TO OBSERVE IF THE DIESEL LEAK HAD STOPPED. FURTHERMORE, THE CAR HAD BEEN FUELED FROM AN EMPTY TANK TO ABOUT HALF A TANK BEFORE THIS TRIP (ACCORDING TO FUEL GAUGE). THIS TRIP WAS APPROXIMATELY 30 MILES HIGHWAY DRIVING. THE FUEL TANK CAPACITY OF THIS CAR IS 13 GALLONS AND THE AVERAGE ECONOMY OVER THIS TRIP WAS RECORDED AS 35.7 MPG. WHEN THE CAR WAS SHUT OFF, THE GAUGE READ APPROXIMATELY 1/4 FULL. THIS SUGGESTS THAT THE CAR WAS LEAKING SEVERAL GALLONS OF DIESEL PER HOUR. THE CAR WAS BOUGHT IN MAY 2010 (THIS COMPLAINT IS WRITTEN ON MARCH 6, 2011) NEW WITH 11 MILES ON IT. WAS SERVICED ON OCTOBER 2011 AS PER OWNERS MANUAL. NO DAMAGE OR OTHER ISSUES TO THE CAR. NO SEVERE SERVICE. MAINLY USED TO COMMUTE TO AND FROM WORK AND RUN ERRANDS. *TR

ON A 40 DEGREE DAY I DROVE THE CAR ABOUT 1 MILE. AT A TRAFFIC LIGHT IT STALLED. I HAD TO KEEP THE CAR IN PARK UNTIL THE LIGHT CHANGED, THEN I PUT IT IN DRIVE. WHEN THE CAR WAS INITIALLY STARTED IT DIDN'T SEEM RIGHT. IT DIDN'T SEEM TO HAVE POWER OR PICK UP. I NOTICED THE TACHOMETER WAS QUICKLY BOUNCING BETWEEN 1800 RPM DOWN TO 400 RPM PRIOR TO STALLING. CAR HAD HALF A TANK OF DIESEL, OUTSIDE WEATHER CONDITIONS WERE DRY. *TR THE CONSUMER STATED THE STALLING IS STILL ONGOING. THE DEALER BELIEVED THE STALLING WAS A RESULT OF DIFFERENT ADDITIVES IN THE FUEL BETWEEN WINTER AND SUMMER. UPDATED 09/14/11

WINDSHIELD WASHER FLUID IS INGESTED INTO THE CABIN UPON ACTIVATION. FAILURE IS REPEATABLE AND CONSISTENT. DEALER SAYS THIS IS NORMAL AND COMMON TO ALL VW CARS. MSDS LISTS NOSE IRRITATION, HEADACHE, FATIGUE, NAUSEA, VISUAL IMPAIRMENT OR COMPLETE AND POSSIBLE BLINDNESS, ACIDOSIS, CONVULSIONS, CIRCULATORY COLLAPSE, RESPIRATORY FATIGUE, AND DEATH AS THE INHALATION HAZARDS FOR WASHER FLUID. *TR

I PURCHASED A 6-SPEED MANUAL TRANSMISSION JETTA-TDI AT THE END OF DECEMBER OF 2009. I HAVE BEEN DRIVING MANUAL TRANSMISSION CARS SINCE 1975, AND I WAS UPSET THAT MY CAR WAS STALLING EITHER JUST STARTING OUT IN FIRST OR IN THE LOWER RPM RANGE OF THE LOWER GEARS WHEN TURNING AND MOVING THROUGH INTERSECTIONS OR TRYING TO GO UPHILL WHEN THE RPMS WERE IN THE LOWER RANGE. KEEPING THE RPMS UP A BIT SEEMS TO HAVE HELPED, AS I AM NOT HAVING IT STALL AS MUCH AS BEFORE. I ALSO NOTICED WHAT SEEMED LIKE A SLIGHT HESITATION OR JERKING WHEN CRUISING . IT WOULD BE JUST FOR A SPLIT SECOND AND THEN BE GONE MY ACCIDENT OCCURRED WHEN I WAS PARALLEL PARKING ON A HILL. I WENT TO BACK UP A BIT TO STRAIGHTEN OUT MY CAR AND IT STALLED, ROLLING FORWARD INTO THE CAR PARKED IN FRONT OF ME. FORTUNATELY, NO ONE WAS INJURED. DAMAGE WAS MINOR, BUT WAS SUBMITTED TO MY INSURANCE COMPANY. AT THIS POINT I WAS JUST BLAMING MYSELF FOR NOT BEING ABLE TO ADJUST TO THE DIFFERENCE OF CLUTCHING WITH A DIESEL ENGINE BECAUSE I COULDN'T FIGURE OUT HOW TO EXPLAIN IT. THEN A HEARD 2 RADIO REPORTS ABOUT THE COMPLAINTS BEING FILED. I CALLED VW OF AMERICA WHO LISTENED TO MY STORY. THEY TOLD ME THAT IN ORDER TO BE COMPENSATED FOR MY ACCIDENT, THAT I WOULD HAVE NEEDED TO HAVE HAD THE CAR TOWED IMMEDIATELY TO A DEALERSHIP AND HAD IT DIAGNOSED. SHE SUGGESTED THAT I TAKE IT TO BE DIAGNOSED. I TOOK IT TO THE DEALER WHO KEPT IT FOR TWO DAYS AND COULD NOT FIND ANYTHING WRONG. A WEEK LATER, I WAS COMING TO A STOP FOR A RED LIGHT AND THE RPMS BEGAN TO FLUCTUATE LIKE IT WAS GOING TO STALL AND THEN IT WOULD COME BACK TO NORMAL RPMS. WHEN I STARTED TO DRIVE IT WAS A LITTLE ROUGH, THEN SMOOTHED OUT. I CALLED VW OF AMERICA WHO RECOMMENDED THAT I TAKE IT BACK TO THE DEALER. I AM WAITING FOR THEM TO RETURN MY CALL. I HAVE ALSO 3 INTERMITTENT PROBLEMS WITH MY AM RADIO CUTTING OUT--ARE THE PROBLEMS CONNECTED?

MULTIPLE INCIDENTS THAT APPEAR TO BE THE SAME PROBLEM/DEFECT. 1. THE CAR SOMETIMES WILL NOT START FOR SEVERAL MINUTES, AND ONCE IT DOES FINALLY START, HAS A VERY ROUGH IDLE AND STALLS. AFTER SEVERAL TRIES, IT FINALLY STARTS AND RUNS NORMALLY. THIS HAS HAPPENED 7-8 TIMES FROM JULY 2010 UNTIL THE PRESENT. 2. NOW, OVER THE PAST TWO MONTHS, THE CAR TRIES TO STALL OUT WHILE DRIVING ALSO, AND HAS RESULTED IN MY WIFE HAVING TO PULL OFF THE ROAD AND RESTART THE CAR. THIS HAS ONLY HAPPENED TWICE SO FAR, BUT THE STARTING AND ROUGH IDLE PROBLEM CONTINUES TO OCCUR APPROXIMATELY ONCE EVERY COUPLE OF WEEKS. ON ANOTHER NOTE, I WANT TO ENSURE THAT IF ANY RECALLS OCCUR AS A RESULT OF EVERYBODY'S COMPLAINTS, THAT U.S. MILITARY STATIONED OVERSEAS ARE NOT LEFT OUT. MANY OF US PURCHASE THESE U.S. SPEC CARS FROM LOCAL DEALER AGENCIES WHO (RE)IMPORT THE CARS BACK TO EUROPE FOR THIS PURPOSE. OFTENTIMES RECALLS ARE NOT ENFORCEABLE OVERSEAS, HOWEVER, THIS IS A VOLKSWAGEN AND THERE ARE PLENTY OF AUTHORIZED VW DEALERS IN GERMANY, AND IN EUROPE AS A WHOLE.

2010 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO PROBLEM WITH OEM TIRES STATING THAT THESE LOW PROFILE TIRES ARE EITHER A DEFECTIVE BATCH OR THAT THEY ARE NOT PROPERLY MATCHED TO THE 2010 JETTA *TGW THE CONSUMER STATED WHEN THE VEHICLE HAD LESS THAN 9,000 MILES, SIDEWALL BUBBLES BEGAN TO FORM ON THREE OF THE TIRES AT SEPARATE TIMES. THE DEALER REPLACED ONE OF THE TIRES AS A COURTESY. *JB

TL- THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH IN THIRD GEAR THE CONTACT STATED THE VEHICLE JERKED AND THE ACCELERATION HESITATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES FOR THE SAME FAILURE . THE TECHNICIANS PERFORMED TWO COMPUTER UPDATES. THE FAILURE CONTINUED AND COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED IT WAS A CHARACTERISTIC OF THE VEHICLE AND COULD NOT PROVIDE FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 540. DS

THE DRIVER SIDE WIPER BLADE ON THIS JETTA IS SCRATCHING THE GLASS LEAVING A STREAK IN THE DRIVERS LINE OF SIGHT. THE BLADES HAVE BEEN REPLACED AND THE WINDSHIELD REPLACED ONLY TO HAVE THE NEW WINDSHIELD SCRATCHED IN THE DRIVERS VIEW. THIS HAS BEEN LOOKED AT BY SEVERAL DEALERSHIPS WITH NO FIX AVAILABLE OTHER THAN REPLACING THE WINDSHIELD EVERY FEW HUNDRED MILES OR DRIVING WITH DRIVERS VIEW OBSTRUCTED.