2010 VOLKSWAGEN JETTA Complaints
View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLKSWAGEN JETTA- SAN CLEMENTE, CA
I WAS DRIVING MY 2010 VW JETTA WITH MY HUSBAND AND 6 YR OLD DAUGHTER, UNDER NORMAL WEATHER CONDITIONS APPROACHING AN INTERSECTION, ABOUT TO TURN LEFT ACROSS THE INTERSECTION WHEN MY VEHICLE JUST DIED. IT WAS TOWED INTO WHERE I PURCHASED IT SEEING AS IT WAS ONLY 90 DAYS OLD AND THEY HAVE HAD IT SINCE. THERE HAS BEEN NO FORMAL DIAGNOSIS, I WAS TOLD IT "COULD BE ELECTRICAL" AND SOME ELECTRICAL WIRES WERE CLEANED AND REPLACED. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- LEBANON, NH
1) OVER THE PAST THREE WEEKS, THIS VEHICLE HAS EXPERIENCED SYMPTOMS OF DRAWING WATER THROUGH THE INTAKE AND CYLINDERS ON STARTUP ON 5-6 SEPARATE OCCASIONS. SYMPTOMS INCLUDE: ROUGH IDLE (AS THOUGH MISFIRING ON ONE OR MORE CYLINDERS), WHITE SMOKE, DIFFICULTY GAINING ENGINE RPM, AND STUMBLING FOR FIRST 30-60 SECONDS OF OPERATION UNTIL "CLEARED OUT". ON ONE OCCASION, THE STARTER MOTOR WOULD NOT TURN OVER THE ENGINE DUE TO "HYDROLOCKING" PHENOMENON. WHEN THE STARTER WAS RELEASED AND CRANKED AGAIN, THE CAR CRANKED VERY SLOWLY, CAUGHT, AND STARTED EXTREMELY ROUGHLY, AND NEEDED SIGNIFICANT NURSING OF THROTTLE TO "CLEAR OUT". I TOOK THE CAR TO THE DEALER ON DECEMBER 8TH FOR THE ABOVE BEHAVIOR. THEY COULD OFFER NO EXPLANATION, NO FAULT CODES STORED ON COMPUTER. 2) ON DECEMBER 14TH, DRIVING HOME IN A RAIN AND SNOWSTORM, MY CAR WENT INTO ELECTRONIC LIMP MODE ON THE HIGHWAY AT 70MPH. THE DASH FLASHED "SERVICE ENGINE NOW", THE GLOW PLUG LIGHT FLASHED, AND POWER WAS CUT. I TOOK IT TO THE DEALER THE NEXT DAY - THEY FOUND THE INTERCOOLER AND PRESSURIZED INTAKE LINES FULL OF 1-1.5 CUPS OF ICE AND WATER. THIS FAILURE OCCURS OFTEN, EACH TIME THE CAR IS RUN FOR AN HOUR AT HUMID BELOW FREEZING TEMPERATURES. WHEN THE CAR IS SHUTOFF AND ALLOWED TO WARM TO ABOVE FREEZING, LIQUID WATER IS DRAWING DIRECTLY INTO THE CYLINDERS. THE CONSEQUENCES OF THIS CAN INCLUDE: LIMP MODE, ROUGH STARTING, AND COMPLETED ENGINE DESTRUCTION BY HYDROLOCKING AND BENT OR BROKEN CONNECTING RODS. I STRONGLY SUSPECT MY ENGINE IS PERMANENTLY DAMAGED. 3) THE DEALER DRAINED OUT THE WATER AND REASSEMBLED - SAID THEY CONSIDER THE CAR FIXED. THEY HAVE NOT ADDRESSED THE ROOT CAUSE OF WHY THE POOLS OF WATER ARE PRESENT IN THE INTAKE DURING STARTUP AFTER RUNNING IN HUMID FREEZING CONDITIONS. THE CAUSE IS ICING OF THE INTERCOOLER DURING NORMAL OPERATION, WHICH IS A DESIGN FLAW UNCONTROLLED BY THE USER. WHEN ACCUMULATED ICE MELTS DURING A WARM DAY, THE WATER POOLS AND HAS GRAVE POTENTIAL TO DESTROY THE ENGINE. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- FOREST, VA
WHILE DRIVING ON INTERSTATE, WITHOUT WARNING OR CHANGE OF THROTTLE, ENGINE SLOWED NOTICEABLY. UNABLE TO MAINTAIN HIGHWAY SPEED WITHOUT HIGH FUEL CONSUMPTION AND DANGEROUSLY SLOW ACCELERATION. DASHBOARD LIGHT INDICATED PROBLEM WITH GLOWPLUG (DIESEL ENGINE) AND CHECK ENGINE LIGHT STAYED ON. TOOK TO LOCAL DEALER NEXT DAY; TECH REPLACED "PRESSURE PIPE" (FAULTY CHARGE PRESSURE SENSOR ON HIGH PRESSURE FILTER PUMP) AND "FLASHED" ECM. ENGINE'S ACCELERATION STILL BELOW WHAT IT WAS PRIOR TO EVENT. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- HENDERSON, NV
WHEN 2010 VW JETTA WITH DSG TRANSMISSION DOWNSHIFTS ENGINE CONTINUES TO HAVE HIGHER RPM'S CREATING A JERKING EFFECT WHEN DECELERATING. WHEN GOING FROM REVERSE TO DRIVE AFTER COMING TO A COMPLETE STOP VEHICLE ENGINE DIES. ONLY WAY TO START VEHICLE IS TO TURN IGNITION OFF AND REMOVE KEY AND THEN RESTART VEHICLE. WHEN STOPPED AT RED LIGHT VEHICLE ENGINE DIED UPON PRESSING ACCELERATOR. ONLY WAY TO RESTART VEHICLE IS TO TURN IGNITION OFF, REMOVE KEY AND THEN RESTART VEHICLE. FAILURES OCCUR AT LEAST ONCE A DAY WHETHER VEHICLE IS WARMED UP OR A COLD ENGINE. NO COMMON TIME CAUSES FAILURE. VEHICLE WAS BROUGHT IN TO DEALER TWO TIMES FOR SAME FAILURE BUT WAS UNABLE TO BE DUPLICATED BY DEALER. THIRD TIME VEHICLE WAS BROUGHT IN TO DEALER, FAILURE WAS ABLE TO BE DUPLICATED. MACHATRONIC UNIT WAS ORDERED FOR TRANSMISSION BUT PROBLEM NOT YET COMPLETED. FAILURES BEGAN AT APPROXIMATELY 2000 MILES AND HAVE CONTINUALLY AND GRADUALLY BECOME MORE EXTREME AND FREQUENT. VEHICLE NOW HAS 20000 MILES. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- BRICK, NJ
MY 2010 VW JETTA DSG AUTOMATIC TRANSMISSION I EXPERIENCE A LOT OF STRANGE SHIFTING PATTERNS WHEN DRIVING THE CAR THE TRANSMISSION WAS SHIFTING UPWARDS OF 7000+ RPM I TOOK IT IN FOR SERVICE AND MADE THE COMPLAINT AND THEY LOADED SOME NEW PARAMETERS IN THE COMPUTER TO PUT IT BACK TO NORMAL BUT I STILL GET INTERMITTENT SHIFTING .AND WHEN COMING TO A STOP SOMETIMES THE CAR FEELS LIKE ITS STUCK IN NEUTRAL MEANING YOU STEP ON THE GAS TO GO AND THERE'S AN HESITATION. I FEEL THERE IS A PROBLEM WITH THIS TRANSMISSION AND JUST FEEL THAT I SHOULD REPORT THIS FOR IT COULD CAUSE A SAFETY ISSUE IF THERE'S A SUDDEN ACCELERATION OR THE CAR FAILS TO MOVE AT ALL WHEN PULLING OUT INTO TRAFFIC . *TR
Source: NHTSA WEB SITE -
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2010 VOLKSWAGEN JETTA- HAYWARD, CA
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING 15 MPH, THE VEHICLE SUDDENLY SHIFTED INTO FIRST GEAR, MOVED FORWARD AND STALLED. THE CONTACT STATED THAT A SENSOR WAS REPLACED (NO MORE INFORMATION WAS GIVEN). THE CONTACT ALSO STATED THAT THE SUNROOF LEAKED WHEN IT RAINED. THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN JETTA- CAMANO ISLAND, WA
CAR IDLING IN PARK. ENGAGED DSG TRANSMISSION, CAR IMMEDIATELY STALLS.. ATTEMPTED TO RESTART, RUN/STALL, RUN/STALL, RUN/STALL. NOW RUNS ROUGH... MILEAGE DROPPED 20%. CAR AT DEALER - DEALER HAS REPORTED 5 OTHER TDI'S IN SAME CONDITION. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- GETTYSBURG, PA
MY VEHICLE IS A 2010 JETTA TDI SEDAN, PURCHASED IN JULY, 2010 IN FREDERICK, MD. THERE ARE NOW 10,000 MILES ON THE CAR. WITHIN WEEKS OF PURCHASE, I BEGAN NOTICING A HESITATION IN THE ENGINE AFTER CRESTING A HILL AND PROCEEDING DOWN THE OTHER SIDE OF THE HILL WITH MY FOOT RELEASING SOMEWHAT FROM THE ACCELERATOR. THE HESITATION LASTS FOR SEVERAL SECONDS. NEXT, AT APPROXIMATELY 1900 RPM THE ENGINE WILL OCCASIONALLY HESITATE AND EVEN BUCK. MOST IMPORTANTLY, ON THREE OCCASIONS THE ENGINE HAS CONTINUOUSLY HESITATED DURING MY 35-MILE COMMUTE. THE FEELING IS AKIN TO A GAS ENGINE RUNNING LEAN OR OUT OF TUNE. WHEN I ARRIVE HOME AND TURN OFF THE KEY ON THESE OCCASIONS, THERE IS AN ASTOUNDING AMOUNT OF HEAT SURROUNDING THE ENGINE COMPARTMENT, AND THE AUTOMATIC COOLING FAN KICKS ON AND RUNS FOR FIVE MINUTES OR MORE. THE CAR IS CURRENTLY IN THE DEALER REPAIR SHOP, WHERE I WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP CONTAINS METAL SHAVINGS AND IS IN THE PROCESS OF DESTROYING ITSELF. I AM AWARE VIA THE INTERNET THAT OTHERS HAVE HAD SIMILAR PROBLEMS WITH THE TDI ENGINE AND THAT VW HAS TENDED TO BLAME THE PROBLEM ON CUSTOMERS ADDING GASOLINE TO THE FUEL TANK. I HAVE MOST DEFINITELY NOT USED GASOLINE AT ANY TIME. I WANTED TO ADD MY VOICE TO OTHERS, SO THAT VW CAN BE ENCOURAGED TO REMEDY THE SITUATION PROPERLY. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- WATERTOWN, MA
1. DRIVING NORMALLY ON HIGHWAY WHEN IT CAME ON AND THE CAR LOST POWER SUDDENLY AND COULD NOT ACCELERATE ANY FURTHER. ALSO CAR STALLED SEVERAL TIMES ON ITS OWN WHILE IDLING AT A TRAFFIC LIGHT (ITS AN AUTOMATIC TRANSMISSION THIS SHOULD NOT BE HAPPENING). 2. THIS IS THE SECOND TIME THIS SAME PROBLEM HAS HAPPENED IN FIRST 20K MILES OF THIS VEHICLE ITS AN 2010 VW TDI. FIRST TIME IT WAS AT 9800 MILE MARK SAME LIGHT AND PROBLEM CAME ON THEY REPLACED A EGR VALVE AND NOW AGAIN AT 19800MILES. 3. THEY HAVE REPLACED A PART AT 9800 MILES AND NOW REPLACING IT AGAIN AT 19800MILES. IT SEEMS TO BE A REPEAT PROBLEM WITH THIS VEHICLE AND VERY DANGEROUS TO HAVE IT SLOW DOWN LIKE THAT WHILE DRIVING AND ALSO STALL OUT WHILE IN TRAFFIC. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- DRACUT, MA
VW JETTA TDI 2010. ON FOUR OCCASIONS THE CAR HAS COMPLETELY DIED WHILE MOVING SLOWLY. (5 TO 20 MPH) EVERYTHING IN THE CAR STAYED ON. I HAD TO TURN THE KEY OFF. PLACE THE CAR IN PARK AND RESTART THE CAR. THERE WAS NO INDICATION OF ANY PROBLEMS BEFORE OR AFTER THE CAR STALED OUT. NOTHING IN THE CAR TURNED OFF OR ON, EXCEPT THE RADIO AFTER I TURNED THE KEY TO THE OFF POSITION. ALSO WHILE DRIVING DOOR LOCKS STARTED TO CLICK OPEN AND CLOSED AT 65 MPH. AFTER 10 MIN OF RANDOM CLICKING THE DOORS LOCKED AND STAYED LOCKED. AIRBAG LIGHT CAME ON WHILE DRIVING. THE LIGHT WENT BACK OFF AFTER 20 MIN OR SO. HAS NOT COME BACK ON. TRANSMISSION IS GENERALLY SMOOTH, HOWEVER AT RANDOM IT IS VERY ABRUPT, EVEN DURING GRADUAL OR STEADY ACCELERATION/DECELERATION. CAR HAS ONLY ONE DRIVER. HAS ONLY EVER HAD CORRECT FUEL. VARIOUS OTHER ELECTRICAL PROBLEMS BEGAN AT 300 MILES. ALL PROBLEMS ARE RANDOM. VW CONTINUALLY DISMISSES ME. IT IS GOING INTO SHOP AGAIN ON MONDAY. FROM THE SOUNDS OF IT THEY DO NOT EXPECT TO DO ANYTHING TO FIX THE CAR. JUST DRIVE IT A FEW DAYS AND SEE IF A PROBLEM HAPPENS. CAR HAS PUT ME IN THE MIDDLE OF INTERSECTION WITH NO CONTROL. *TR
Source: NHTSA WEB SITE