2010 VOLKSWAGEN JETTA Complaints

View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 VOLKSWAGEN JETTA
    - EVERGREEN, CO

    I HAVE A 2010 VW JETTA TDI DIESEL SPORTSWAGEN THAT I PURCHASED NEW. THE CAR HAS 12,000 MILES SINCE NEW. THE CAR HAS BEEN MAINTAINED BY AN AUTHORIZED DEALER PER THE RECOMMENDED MAINTENANCE SCHEDULE. WHILE DRIVING THE CAR IT SUDDENLY LOST POWER WITHOUT WARNING, REQUIRING IMMEDIATE ACTION ON MY PART TO AVOID A MAJOR ACCIDENT. THE CAR'S WARNING SYSTEM DISPLAYED CHECK ENGINE AND SERVICE REQUIRED ANNUNCIATION. AFTER THE POWER LOSS. THE SUDDEN COMPLETE LOSS OF POWER CONCERNS ME REGARDING THE SAFETY OF DRIVING THE CAR, I'VE SINCE BEEN ONLINE AND READ THE ACCOUNTS OF DOZENS OF OWNERS THAT HAVE HAD THIS SAME PROBLEM WITH THE 2009-10 TDI VW JETTA. ALL SEEM TO BE RELATED TO FUEL PUMP FAILURES. THE CAR WILL BE TOWED TO THE DEALERSHIP TOMORROW FOR SERVICE. BUT LOOKING AT THE OTHER ACCOUNTS OF THIS PROBLEM, IT WOULD APPEAR THAT THE DEALERSHIPS ARE NOT HAVING COMPLETE SUCCESS IN RESOLVING THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - WAYNE, NJ

    AFTER CRAWLING IN TRAFFIC FOR ABOUT 30 MINUTES THE CAR STALLED. THIS IS THE ONLY TIME THIS HAS OCCURED BUT I DO NOT DRIVE THE CAR OFTEN. SINCE THIS OCCURED 1 WEEK AFTER THE CAR'S FIRST SERVICE, I HAVE NOT BROUGHT IT INTO SERVICE YET. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - RIO RANCHO, NM

    TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH SHE HEARD A THROBBING NOISE COMING FROM THE SPEAKERS AND ALL OF THE INTERIOR LIGHTS STOPPED FUNCTIONING. SHE WAS ALSO UNABLE TO USE THE RADIO. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. UPON RESTARTING THE VEHICLE IT WOULD FUNCTION NORMALLY. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. SHE ALSO STATED THAT SHE WOULD ATTEMPT TO CHANGE THE RADIO STATION BUT THE RADIO WOULD INTERMITTENTLY DISPLAY A MESSAGE READING "NO CD" OR "NO MAGAZINE". A FEW MONTHS LATER WHILE DRIVING APPROXIMATELY 10 MPH THE VEHICLE STALLED. UPON RESTARTING THE VEHICLE IT FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON 3 OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 VOLKSWAGEN JETTA
    - MIDDLEBURG, FL

    2010 VW TDI ----- CHECK ENGINE LIGHT AT 9800 MILES. VW SAYS "CONTAMINATED DIESEL IN FILTER AREA" AND "NOT COVERED UNDER WARRANTY" THEY BELIEVE THEY CAN MAKE OUR AUTO INSURANCE PAY...SHOWING A LITTLE GUNK OR RUSTY SHEEN WITHIN FILTER CANISTER AREA. WILL KEEP CALLING VW WARRANTY...TRYING TO HAVE THE +$6,000 REPAIR COVERED. I BELIEVE THIS CAR SUFFERED FATAL HPFS FAILURE.. 20 FULL TANKS OF FUEL SINCE PURCHASED NEW - ALL FROM RACE-WAY OR MURPHYS(WALMART) ULSD NO FURTHER EVIDENCE OF CONTAMINATION IN TANK.....YET. CAR STILL AT VW. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - PONCHATOULA, LA

    I WAS DRIVING ON A SECONDARY HIGHWAY GOING ONLY 30 MPH WHEN A WARNING LIGHT CAME ON. AT THE SAME TIME THE ENGINE STARTED RUNNING VERY ROUGH. I IMMEDIATELY PULLED THE CAR TO THE SIDE OF THE ROAD. AT THE SIDE OF THE ROAD WITH THE ENGINE OFF, I PULLED OUT THE JETTA HANDBOOK TO RESEARCH THE MEANING OF THE WARNING LIGHT. THE LIGHT BLINKING WAS THE ENGINE MALFUNCTION LIGHT. AFTER THAT I CALLED THE VW 800 ROAD SIDE PROGRAM, A TOW TRUCK CAME AND TOWED THE JETTA TO THE DEALER. NOW THIS MORNING I GO TO THE DEALERSHIP AND THEY INFORM ME THE COST OF GETTING THIS NEW CAR FIXED WILL BE $6,800.00. WITH THAT INFORMATION I HAVE TO ASK WHY AND THE DEALERSHIP PROCEEDS TO SAY I HAVE "BAD FUEL". THE COMMENT BY THE DEALERSHIP TRIGGERED ALL TYPES OF RESPONSES. THE FIRST RESPONSE WAS PROOF I PUT THE RIGHT TYPE OF FUEL IN THE TANK WHICH I DID. NEXT I HAD TO GO AND GET A SAMPLE OF FUEL FROM THE FILLING STATION. AFTER THAT I DELIVERED A SAMPLE OF THE FUEL IN QUESTION TO THE DEALERSHIP FOR TESTING. AS IT TURNS OUT THE FUEL WAS OKAY. WHILE I AM RUNNING AROUND DOING ALL OF THIS MY WIFE FINDS OUT VIA THE INTERNET OF ISSUES THE JETTA IS HAVING WITH THE FUEL PUMP. KEEP IN MIND, AT NO POINT HAS THE DEALERSHIP GIVEN ME INFORMATION REGARDING A POSSIBLE FUEL PUMP ISSUE, WHICH WOULD BE A WARRANTY ISSUE, AKA NO COST TO ME! IT IS NOW 5:20 PM AND I HAVE NOT HEARD FROM THE DEALERSHIP. NOW I HAVE ANOTHER ISSUE, IS THE DEALERSHIP TRYING TO DEFRAUD ME? AND IF SO THE DEALERSHIP WILL HAVE BIG PROBLEMS.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 VOLKSWAGEN JETTA
    - OSCEOLA, WI

    I HAVE 2010 VW JETTA TDI, 6 SPEED MANUAL TRANSMISSION WITH 30K MILES ON IT. AS I WAS TRYING TO MERGE INTO TRAFFIC, I TRIED TO ACCELERATE AND THE CAR WOULD NOT GO'IT ACTED LIKE IT DIED. I HAD A CAR RIGHT BEHIND ME AND ANOTHER ONE MERGING FROM THE RIGHT SO I HAD NO PLACE TO GO BUT FORWARD. I DOWNSHIFTED AND STILL NO POWER. EVENTUALLY, AND THANKFULLY WITHOUT A CRASH, IT GAINED MOMENTUM AND IT DIDN'T KILL. FOR THE NEXT 5 MILES OR SO, IT CONTINUED TO SPIT AND SPUTTER AND AS I WAS COASTING DOWN A HILL WITHOUT THE CAR BEING IN GEAR, I REVVED UP THE CAR TO LISTEN TO THE ENGINE AND IT WOULD NOT GO BEYOND 2100 RPM. I MADE IT TO WORK AND HAD NO MORE PROBLEMS YESTERDAY. I IMMEDIATELY CALLED THE DEALER AND WILL BE DROPPING THE CAR OFF TODAY FOR DIAGNOSIS. THIS 'STALLING' HAS HAPPENED IN THE PAST FOR ME, MAYBE 6 TIMES, BUT IT WAS NOT ABRUPT OR ALARMING SO I THOUGHT IT WAS JUST ME TRYING TO ACCELERATE IN A GEAR THAT WAS TOO HIGH FOR THE POWER I NEEDED. I HAVE USED NOTHING BUT THE RECOMMENDED DIESEL FUEL AND HAVE NEVER PUT REGULAR GASOLINE IN IT. I AM THE ONLY DRIVER OF THIS CAR. HOPEFULLY, I DON'T GET THE RUN AROUND BUT AM AFRAID OF WHAT IS GOING TO HAPPEN BECAUSE I ONLY HAVE 6K MILES ON THE BUMPER TO BUMPER WARRANTY. WE WILL SEE WHAT THEY SAY TODAY. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - SEATLE, WA

    TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE TRAVELING 35 MPH THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE HAD OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 7500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 VOLKSWAGEN JETTA
    - CARROLLTON, TX

    DSG TRANSMISSION IS SLOW TO ENGAGE 1ST GEAR WHEN STARTING FROM A FULL STOP. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS WHEN PULLING OUT INTO TRAFFIC FROM STOP SIGNS OR REDLIGHTS. THERE IS A 2 SECOND DELAY FROM STEPPING ON GAS PEDAL TO CAR MOVING. TRANSMISSION ALSO FEELS LIKE IT IS SEARCHING FOR CORRECT GEAR WHEN CRUISING RESULTING IN MOMENTARY LOSS OF MOMENTUM. THIS MODEL IS AFTER 2009S RECALL FOR SIMILAR ISSUES. PROBLEM HAS BEEN REPORTED TO DEALER AND REPLY WAS THAT'S JUST THE WAY IT IS, BUT IT'S ENTERED IN VWS DATABASE SO THEY CAN TRACK IT. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - KINGSTON, IL

    WHILE PARKING A JETTA 2010, THE CAR WAS ALMOST STOPPED THEN RAPIDLY ACCELERATED. BRAKE WAS ON, BUT THE CAR ACCELERATED EXTREMELY FAST, COULD NOT STOP THE VEHICLE. THE VEHICLE SLAMMED INTO A BRICK WALL. THE AIRBAGS DID NOT DEPLOY. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - LAS VEGAS, NV

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE NOT ABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 20,746 AND THE CURRENT MILEAGE WAS 32,978.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE