1999 VOLKSWAGEN JETTA Complaints

WINDOW REGULATOR ON 1999 1/2 VW JETTA BROKE TWICE, AND DEALER CHARGED $87.00 FOR PART THAT MAY LAST ANOTHER 2,000MILES. PART SHOULD BE RECALLED AND FIXED FOR GOOD.*AK

WHILE IN NEUTRAL CONSUMER DEPRESSED THE GAS PEDAL AND VEHICLE WOULD NOT GAIN SPEED. CONSUMER APPLIED FORCE AND PUMPED THE GAS PEDAL AND VEHICLE WOULD NOT ENGAGE. *AK

WHEN PARKING AGAINST A CONCRETE PARKING STOP, IF YOU PULL THE FRONT TIRES ALL THE WAY TO THE STOP WHEN YOU BACK OUT YOU JUST ABOUT PULL THE ENTIRE BUMPER OFF. THIS HAPPENED ONLY A COUPLE MONTHS AFTER WE BOUGHT THE CAR. WE PULLED INTO THE PARKING SPOT NOT THINKING ANYTHING OF IT. WE OWNED SIMILAR SIZED CARS BEFORE. THE GRILLWORK POPS OUT AND SNAPS BACK IN. WE LOST TWO OF THE THREE PIECES OF GRILLWORK FROM NOT REALIZING THAT THEY DO COME OUT WHEN YOU SIMPLY PARK YOUR CAR. THE FIRST I MENTIONED THE INCIDENT TO THE SERVICE TECH HE SAID I GUESS THEY DON'T HAVE THOSE PARKING STOPS IN GERMANY. THE SECOND TIME I MENTIONED IT THE SERVICE TECH SAID YOU HAVE TO REMEMBER THIS IS A COMPACT CAR AND YOU DON'T HAVE TO PULL ALL THE WAY IN. I BELIEVE THE NEWER JETTA MODELS HAVE MORE CLEARANCE THAN THE "TROUBLED JETTAS" DO.WE HAVE SOMEWHAT GOTTEN USED TO NOT PULLING IN SO FAR BUT NOT ALL THE TIME. WE ALSO REFUSE TO GET IT REPAIRED AT OUR EXPENSE. *AK

I BOUGHT THE CAR IN AUGUST 2003, I NOTICED A REPAIR DOCKET FROM PREVIOUS OWNER FOR LEFT LOWER BALL JOINT AND LEFT TIE ROD ASSEMBLE W FRONT END ALIGNMENT ON 5/29/03 AT 34383 MILES. I HAD A LOT OF NOISE UNDER THE ENGINE. VW CAPISTRANO CHECKED IT OUT AND SAID IT WAS DRIVER SIDE BALL JOINT. I BOUGHT CAR FROM A FORD DEALER WHO DID NOT WANT ANYTHING TO DO WITH IT. FINALLY, VW CAPISTRANO FORCED THEIR HAND AND PROCESSED IT THROUGH MY THEN CURRENT WARRANTY. AT THE TIME, I HAD 45K MILES ON THE CAR. I THOUGHT IT SHOCKING THAT A CAR SO YOUNG SHOULD HAVE SUCH A MAJOR PROBLEM (FOR THE SECOND TIME). WHEN I PICKED CAR UP, A COUPLE OF DAYS LATER, I HEARD A LOUD CRUNCHING NOISE IN THE FRONT LEFT HAND SIDE OF THE MOTOR OR WHEEL. I THOUGHT NOTHING OF IT, DROVE IT ANOTHER 5000 MILES, HAD TO REPLACE 4 TIRES, AND ASKED THE TIRE TECH TO CHECK IT OUT. HE SAID IT WAS THE STEERING KNUCKLE AND IT WAS IN BAD SHAPE. I CONTACTED VW WHO SAID, BAD LUCK, IT'S ONLY COVERED FOR 24K MILES OR 2YEARS. I AGAIN AM SHOCKED, FIRSTLY BECAUSE THAT'S IMPOSSIBLE ONE OF THESE SHOULD GO OUT SO EARLY, ADDED TO THAT, IF THE BALL JOINT WAS REPLACED, THEN ISN'T THE STEERING KNUCKLE, MOVED IN SOME WAY SHAPE OR FORM, SO THERE SHOULD BE SOME SORT OF RECOURSE. THIS CAR IS A LEMON, HOWEVER, CA LAW STATES IT ISN'T. I WAS RIPPED OFF BY THEODORE ROBBINS IN COSTA MESA AND WOULDN'T RECOMMEND ANYONE BUY FROM THEM, THEY WERE SUSPECT FROM DAY ONE ONCE I DROVE MY CAR FROM THEIR LOT. ALSO, THE BACK RIGHT SEAT BELT IS FIXED TO THE SEAT AND IS UNUSABLE, I COMPLAINED IT WAS DANGEROUS, FORD SAID TOO BAD, YOU BOUGHT IT THAT WAY FIX IT. SINCE THEN MY HORN HAS GONE OUT BECAUSE THE CAR 'LOST' IT'S UNDER WHEEL COVER AND WATER GOT INTO THE HORN. THIS CAR REPORTEDLY HAD A 100 POINT INSPECTION, WHICH I BELIEVE TO BE NOT TRUE. THE RADIO HAS NEVER WORKED A DAY, IT'S ALWAYS 'FUZZY'. *AK

DRIVERS WINDOW FELL TO THE BOTTOM OF THE DOOR WHILE THE LOCAL DEALERSHIP HAD THE CAR CHANGING OIL, FILTER, ETC. THEY WILL NOT FIX IT EVEN THOUGH INSPECTION OF THE FAILED PART CLEARLY INDICATES INADEQUATE DESIGN......PLASTIC CLIPS FAILED RELEASING THE CHANNEL GUIDES AND ALLOWING THE WINDOW GLASS TO FALL TO THE BOTTOM OF THE DOOR.*AK

WHEN IT RAINED THE FLOOR OF THE VEHICLE BECAME WET. THE OWNER TOOK THE VEHICLE TO THE DEALER. THEY FIXED IT AND TOLD THE OWNER THERE WAS NO GUARANTEE THAT THE REPAIR WOULD RESOLVE THE PROBLEM. *JB THE VEHICLE WAS RETURNED TO THE DEALER BECAUSE THE FLOORBOARD CONTINUED TO GET WET WHEN IT RAINED. THE DEALER HAS NOT PROVIDED A PERMANENT SOLUTION. *NM

RECALL NOTICE FOR CHECK/ REPLACE BRAKE LIGHT SWITCH.*MR THE FAULTY BRAKE LIGHT SWITCH CAUSED THE EMERGENCY BRAKE LIGHT TO REMAIN ON. THE VEHICLE WAS TAKEN TO A REPAIR SHOP THREE TIMES BUT THEY WERE UNABLE TO FIX THE PROBLEM (VOLKSWAGEN JETTA). THE DEALER WAS FINALLY ABLE TO IDENTIFY THE PROBLEM AND INFORMED THE CONSUMER IT WOULD COST $6000. THE CONSUMER TOOK THE VEHICLE ELSEWHERE FOR REPAIRS BECAUSE THE SERVICE DEALER'S STAFF SUDDENLY BECAME RUDE. *NM

CONSUMER RECEIVED NHTSA RECALL 04V096000 CONCERNING BRAKE LIGHT SWITCH. AFTER HAVING THE REPAIRS DONE VEHICLE STALLED, AND THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON.*AK

THE THERMOSTAT HOUSING NEEDED TO BE REPLACED DUE TO COOLANT LEAKAGE. THIS PART HAD TO BE REPLACED TO PREVENT COOLANT LOSS. I HAD TO PURCHASE THE PART AND PAY TO HAVE IT REPLACED.*AK

I WAS DRIVING HOME FROM WORK. IT WAS A NICE DAY SO I HAD THE FRONT WINDOWS OPEN PART WAY. WHEN I HIT THE EXPRESSWAY, I DECIDED TO PUT THE WINDOWS UP. WHEN I HIT THE SWITCH FOR THE PASSENGER WINDOW, I HEARD THE SOUND OF PLASTIC BREAKING. I LOOKED OVER AND SAW THE PASSENGER WINDOW FALL INTO THE DOOR. I DROVE HOME AND REMOVED THE PANEL TO FIND A COUPLE OF BROKEN PLASTIC CLIPS IN THE BOTTOM OF THE DOOR. I HAVE NOT CONTACTED VOLKWAGEN YET, BUY APPARENTLY THIS IS AN ONGOING PROBLEM THAT VOLKSWAGEN REFUSES TO RECALL.*AK