2010 VOLKSWAGEN JETTA Complaints

WHILE THE VEHICLE WAS IN MOTION, THE SPEAKERS MADE A LOUD POP AND THE ENTIRE STEREO SYSTEM STOPPED WORKING (RADIO WAS NOT ON). THIS INCLUDED BLUETOOTH AND ALL HANDS-FREE FUNCTIONS FOR COMMUNICATION. THOUGH THE RADIO IS NOT A SAFETY ISSUE, THE BLUETOOTH HANDS FREE FUNCTION IS VITAL, AND IT WILL NOT WORK. I'VE CALLED VW AND HAD IT LOOKED AT, AND LEARNED THAT VW IS AWARE THAT MANY OF THEIR 2010 VW JETTAS WERE MADE WITH FAULTY RADIOS. THERE ARE HUNDREDS OF REPORTS OF THIS SAME ISSUE, AND VW REFUSES A RECALL. MULTIPLE VW EMPLOYEES SAID THIS IS A COMMON PROBLEM WITH THIS MODEL, BUT THE COMPANY WILL NOT TAKE RESPONSIBILITY. I'VE QUOTED REPLACEMENT COST AND IT FALLS BETWEEN $700 AND $800 TO REPLACE THE SYSTEM AND HAVE THE ABILITY TO USE MY HANDS FREE FUNCTION THAT WAS PART OF THE REASON I BOUGHT THE VEHICLE. I'VE BEEN FIGHTING THIS FOR A FEW YEARS, HOPING VW WOULD TAKE OWNERSHIP, BUT THEY STILL HAVE NOT ISSUED A RECALL.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE MECHATRONIC UNIT FOR THE DSG GEAR BOX TRANSMISSION FAILED TO FUNCTION. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. NAPLETON'S VOLKSWAGEN OF ORLANDO (12700 E COLONIAL DR, ORLANDO, FL 32826, (855) 843-6461) WAS NOTIFIED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE CUSTOMER SATISFACTION PROGRAM REGARDING THE MECHATRONIC UNIT FOR THE DSG GEAR BOX TRANSMISSION; ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE PROGRAM. THE MANUFACTURER REFUSED TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I REPLACED MY BRAKES WITH BRAND NEW BRAKES LESS THAN 6 MONTHS AGO AND STILL HAVE ALL OF THE SAME ISSUES. MY BRAKES CONSTANTLY LOCK, I'VE NEVER BEEN ABLE TO DO A HARDSTOP WITH THIS CAR FOR THE 4 YEARS I'VE OWNED IT. I'VE AVOIDED ACCIDENTS BY MOVING MY STEERING WHEEL LEFT AND RIGHT TO AVOID OTHER VEHICLES BECAUSE MY BRAKES LOCK PRETTY MUCH EVERY TIME. IT SCARES ME TO DRIVE THIS CAR WITH MY 2 YEAR OLD IN THE BACK SEAT. I REPLACED THE IGNITION LOCK CYLINDER AND THE RADIATOR ON MY CAR 3 YEARS AGO AND MY CAR STILL JUMPS WHEN IDLE AND ALTHOUGH I CAN TURN THE IGNITION IT MOST OFTEN FAILS TO START ON THE FIRST TRY. I HAVE TO TURN IT ON TWICE FOR IT TO START. OFTEN TIMES WHEN I'M AT A STOP LIGHT IT SOUNDS LIKE MY CAR IS STRUGGLING TO STAY ON.

I HAVE RECENTLY NOTICED THAT THE 2015 - 2019 JETTA SPORTWAGEN BEEN IDENTIFIED WITH A REAR COIL SPRING BREAKING ISSUE AND A RECALL WILL BE ISSUED APRIL 19, 2019 - MY 2010 JETTA SPORTWAGEN HAS RECENTLY EXPERIENCED THE SAME ISSUE AND I BELIEVE THE RECALL SHOULD BE EXPANDED

ABS RECALL: WHEN THE VEHICLE WAS STARTED I NOTICED THE ABS INDICATOR LIGHT WAS ILLUMINATED. ALSO, THE BRAKE LIGHT WAS BLINKING AND A BEEPING TONE WAS AUDIBLE. OTHERWISE, THE VEHICLE WAS DRIVING FINE. NEXT THE STEERING WHEEL INDICATOR, EPC INDICATOR, AND CHECK ENGINE LIGHT WAS ILLUMINATED. NOW, THE VEHICLE IS A BIT DIFFICULT TO STEER AND THE SPEEDOMETER IS NOT WORKING. THERE IS AN ABS RECALL FOR VEHICLES OF THE SAME YEAR, MAKE AND MODEL, BUT UNFORTUNATELY, MY VEHICLE VIN IS NOT INCLUDED IN THAT RECALL. I CANNOT GET A CLEAR UNDERSTANDING FROM VW AS TO WHY MY VEHICLE IS NOT COVERED BY THE RECALL.

THERE WAS A RECALL NOTICE FOR 2010 VOLKSWAGENS FOR A FAIL IN THE BRAKE LOCK SYSTEM (ABS) AND MINE WENT OUT ON MY CAR LAST YEAR 2018. WHY DIDN'T MY CAR QUALIFY FOR THE RECALL TO GET FIXED FROM THE MANUFACTURE. I'M A MOTHER OF 2 AND I WORK PLUS IN SCHOOL. I CAN'T AFFORD TO REPLACE THIS. AND I WANT TO FEEL SAFE WHILE DRIVING ON THE ROAD. I REALLY NEED THE MANUFACTURE TO FIX THIS. I LOVE MY CAR BUT IT'S ALREADY EXPENSIVE ENOUGH WITH THE HIGH MILEAGE OIL CHANGE AND OTHER EXPENSES. IF MY CAR CAN QUALIFY FOR THE RECALL JUST LIKE THE OTHER 2010 THAT WILL BE A LIFE SAVER. PLEASE HELP ME OUT WITH THIS ISSUE.

FAULTY EGR SYSTEM PUTS MOISTURE IN THE TURBO INTERCOOLER ON THE DIESEL 2.0 ENGINE. INTERCOOLER EVENTUALLY FREEZES IN COLD TEMPERATURES. ENGINE DIES RANDOMLY DUE TO NO TURBO BOOST. MY CAR DIED WHILE MAKING A LEFT HAND TURN ACROSS 2 LANES OF ONCOMING TRAFFIC. WE WERE ALMOST T-BONED BY A SEMI TRUCK HAULING A 53' TRAILER! MY DEALER HAD ONE OTHER TDI IN THE SHOP THE SAME DAY MINE WAS TOWED IN. VW HAS ENGINEERED A ' COLD WEATHER INTERCOOLER' AND IS AWARE OF THIS DESIGN FLAW. NOTHING IS MENTIONED IN THE OWNER'S MANUAL ABOUT DRAINING THE WATER (WHICH ISN'T SUPPOSED TO BE THERE) FROM THE SYSTEM OCCASIONALLY DURING WARM WEATHER. CARS UNDER THE 36,000 MILE WARRANTY HAVE HAD THE UPDATED INTERCOOLER INSTALLED FOR FREE. THIS UPDATE, THAT DIDN'T FIX THE PROBLEM, COST ME $1042.92. THE CAR STALLED DURING THE DRIVE HOME FROM THE DEALERSHIP IMMEDIATELY AFTER THE NEW COLD WEATHER INTERCOOLER WAS INSTALLED. IT STALLED 2 OUT OF 3 SUBSEQUENT TRIPS AFTER THE UPDATED INTERCOOLER. THE CAR HAD TO BE TOWED DUE TO THE ENGINE STARTING AND IMMEDIATELY STALLING. THIS ISSUE AROSE AFTER THE VW TDI EMMISSIONS FIX THAT WAS PERFORMED ON MY CAR IN DECEMBER OF 2017.

WHILE DRIVING ANYTIME THAT WE WOULD SLOW DOWN OR PUT THE VEHICLE INTO REVERSE THE VEHICLE WOULD GO RANDOMLY IN NEUTRAL. IT WAS RANDOMLY THIS WOULD HAPPEN AND BECAME MORE FREQUENT. TOOK IT TO A DEALER AND THEY SAID WE WOULD HAVE TO HAVE THE TRANSMISSION REPLACED SOON. RIGHT BEFORE THIS THEIR WERE ABOUT ANOTHER $3,000 WORTH OF ISSUES WE HAD TO FIX.

THE DOOR LOCKS/LATCHES FOR VW JETTA WOLFSBURG EDITION 2010 ARE NOT WORKING (CURRENTLY, THREE OUT OF FOUR DOORS/LATCHES ARE NOT WORKING). THE ESTIMATED COST FOR REPLACEMENT IS $595 PER DOOR LATCH (TOTAL ESTIMATED COST: $1,785). WHILE IT MAY POSE A SAFETY RISK, IT IS ALSO POSSIBLE THAT THE SIDE AIRBAGS MAY OR MAY NOT WORK WHEN THERE ARE ELECTRICAL ISSUES WITH THE DOOR LOCKS/LATCHES. THERE IS ALSO A POSSIBILITY FOR THEFT WHEN THE DOOR LOCKS ARE NOT WORKING. ALSO, TURN SIGNALS ON BOTH SIDE-VIEW MIRRORS ARE NOT WORKING. THE ESTIMATED COST FOR REPLACEMENT OF TURN SIGNAL ON EACH SIDE IS $437 (TOTAL ESTIMATED COST: $874). FOR THE REPLACEMENT OF DEFECTIVE DOOR LOCKS/LATCHES (3 OUT OF 4 DOORS) AND TURN SIGNALS ON SIDE-VIEW MIRRORS (BOTH LEFT AND RIGHT SIDE), THE ESTIMATED TOTAL COST WILL BE $2,659. ANOTHER IMPORTANT POINT: BETWEEN DECEMBER 2017 AND DECEMBER 2018, THERE WERE SEVERAL PROBLEMS IN THIS CAR (VW JETTA WOLFSBURG EDITION 2010). EXAMPLES OF THESE PROBLEMS WERE CLOCK-SPRING/AIRBAG/ENGINE-LIGHT-ON, BUILD-UP OF CARBON IN ENGINE VALVES, COOLANT AND WATER PUMP LEAKAGE, AND TIMING CHAIN/TENSIONER. DURING THIS ONE-YEAR PERIOD WITH 3 VISITS TO VW DEALERSHIP/SERVICE DEPARTMENT, AN AMOUNT OF OVER $5,000 HAS ALREADY BEEN SPENT. THUS, THERE IS A CONSTANT PROBLEM WITH VW JETTA WOLFSBURG EDITION 2010.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE AND THE ANTI-LOCK BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING FROM THE ENGINE AND THE BRAKE PEDAL WAS TEMPORARILY REPAIRED. THE VEHICLE WAS LATER TAKEN TO DUBLIN VOLKSWAGEN (6085 SCARLETT CT, DUBLIN, CA 94568, (925) 829-0800), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.