2011 VOLKSWAGEN JETTA Complaints

View complaints related to 2011 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2011 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 VOLKSWAGEN JETTA
    - MCDONALD, TN

    KEY IS GETTING STUCK IN THE IGNITION AND VERY HARD TO TURN AFTER YOU GET IT LOOSE. *TR

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - EAST MEADOW, NY

    TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO PLATINUM VOLKSWAGEN - SALES (340 W OLD COUNTRY RD, HICKSVILLE, NY 11801) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 VOLKSWAGEN JETTA SPORTWAGEN
    - CHARLESTON, IL

    BOTH REAR SPRINGS BROKE WITHOUT WARNING (AT SEPARATE TIMES). THIS CLEARLY SEEMS TO BE A MANUFACTURING DEFECT, AS I HAVE SINCE DISCOVERED THAT IT'S A VERY COMMON OCCURRENCE. *TR

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - TORRANCE, CA

    DRIVING THIS VW JETTA TDI 2011 ON THE 605 FREEWAY SOUTH IN LONG BEACH WHEN THE YELLOW GLOW PLUG LIGHT STARTED LINKING. CAR LOST POWER. WOULD NOT ACCELERATE, I ROLLED OUT OF THE FREEWAY TO AN EXIT. AFTER THIS ENGINE STOPPED. CAR WOULD NOT START ANYMORE.I CALLED VW CARE TO START A CLAIM BECAUSE THIS CAR BELONGS TO THE DIESEL GATE SCANDAL. TO MY BAD LUCK, I FOUND OUT A FEW WEEKS AFTER I BOUGHT THIS CAR, 12/17/2019, THAT THEY HAD MANY REPAIRS MADE AND ALSO THAT THE FUEL PUMP WILL GO BAD AND THE REPAIR COST THOUSANDS OF DOLLARS. THE LADY OF VW CARE, (800)822-8987 TOLD ME THAT MY WARRANTY FOR THE FUEL PUMP EXPIRED AT 174,620. SHE ASKED ME WHATS THE CURRENT MILEAGE. THAT IS 174,847. SO SHE SAID MY CAR IS NOT COVERED ANY MORE. I STILL ASKED HER TO PUT IN A CLAIM. SHE GAVE ME THE FOLLOWING CLAIM NUMBER:[XXX]. I JUST FEEL VERY SUSPICIOUS AFTER THEY HID SO MUCH INFORMATION BEFORE DURING THE SCANDAL FOR MY CAR TO DIE EXACTLY A FEW HUNDRED MILES AFTER THIS WARRANTY EXPIRES. THERE ARE THOUSANDS OF THESE CARS OUT THERE. CAN SOMEONE INVESTIGATE BECAUSE WHY WILL MY CAR DIE EXACTLY A FEW MILES AFTER THE WARRANTY EXPIRE. HAVE THEY PLAYED WITH THE COMPUTERS TO DO ANOTHER SIMILAR THING? I HOPE NOT. WHAT I HOPE IS THAT IN GOOD FAITH VW REPAIRS MY CAR AT VW OF GARDEN GROVE HERE IN CALIFORNIA. THAT IS WHERE I MADE AN APPOINTMENT TO TAKE THE CAR MONDAY APRIL 27, 2020. I HAVE JUST HAD THIS CAR FOR 4 MONTHS. :( TO LOOK UP MY CARS WARRANTY UNDER THE DIESEL GATE: HTTPS://WWW.VWDIESELINFO.COM/ INPUT MY VIN NUMBER: [XXX] NOTICE THAT THEY ADD 48,000 MILES TO THE LAST SERVICE FIX MADE TO THE CAR. IT WAS 126,618 MILES. THAT ADDS TO 174,618 NOW THE CAR IS AT 174,847 YOU CAN ALSO VISIT: HTTP://VWCOURTSETTLEMENT.COM/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - SANTA CLARITA, CA

    CAR WAS IN PARK AND TRIED TURNING KEY TO TURN VEHICLE OFF. THE KEY WILL NOT COME OUT OF THE IGNITION SWITCH AND CAR WILL NOT TURN OFF. DISCONNECTED BATTERY, CAR STILL WOULD NOT TURN OFF. I HAD TO REMOVE FUSE IN ORDER FOR CAR TO TURN OFF. KEY STILL NOT ABLE TO BE REMOVED. CALLED DEALERSHIP AND THEY SAID THIS IS A REOCCURRING PROBLEM WITH JETTAS AND NO RECALL AS BEEN ISSUED.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - TOMS RIVER, NJ

    CAR HAS LESS THAN 44,000 MILES AND RADIO STOPPED WORKING. NO WARNING..JUST STOPPED WORKING.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - FREEPORT, IL

    TWICE THE CAR JUST STALLS. ON THE ROAD OR IN A INTERSECTION. CAR WAS IN MOTION, ON STREET, AND JUST KILLED, MOTOR SHUT OFF! CHECKING SEVERAL FORUMS THERE HAS BEEN MULTIPLE REPORTS OF DIESELS PRIOR TO 2013 WHERE THE HIGH PRESSURE FUEL PUMP GOES OUT. LUCKLY I DID NOT GET HIT BY ANOTHER CAR.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - GRAND RAPID, MI

    TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE ENGINE REVVED WHILE THE BRAKE PEDAL WAS DEPRESSED AND ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 133,708.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 VOLKSWAGEN JETTA
    - DAPHNE, AL

    OVER A PERIOD OF TIME WITH READJUSTING THE DRIVER'S SEAT, IT HAS DISCONNECTED OR COMPROMISED THE AIRBAG WIRING REQUIRING A DIAGNOSTIC TEST TO CONFIRM AS WELL AS REMOVING THE ENTIRE SEAT TO CLEAR THE AIRBAG LIGHT. WITHOUT DOING SO THEY MAY NOT PROPERLY DISENGAGE.

    Source: NHTSA WEB SITE
  • 2011 VOLKSWAGEN JETTA
    - SMYRNA, GA

    STOPPED WORKING. WIPER MOTOR MALFUNCTION. BLADES STOPPED MID SWIPE, SITTING ON THE WINDSHIELD.

    Source: NHTSA WEB SITE