2010 VOLKSWAGEN JETTA Complaints

BRAND NEW VOLKSWAGEN JETTA SPORTWAGEN TDI HAS STALLED AT SPEEDS FROM 25-65 MPH WITH ABSOLUTELY NO WARNING (NO WARNING LIGHTS OR MESSAGES AND NO CHANGE IN DRIVING PERFORMANCE). THIS HAS OCCURRED 3 TIMES AT APPROXIMATELY 4K MILES. THE 3RD TIME THE CAR HAD TO BE TOWED FROM A MAJOR EXPRESSWAY SINCE THE ENGINE WOULD NOT RESTART. THE VW DEALER FOUND FAULT CODE P2146. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR DURING TESTING AND SIMPLY CLEARED THE CODES WITH THE ASSISTANCE OF A VW OF AMERICA TECHNICIAN WORKING REMOTELY. THE VW OF AMERICA TECH ADVISED TEST DRIVING 20 MILES AND RETURNING THE CAR TO US. THE CAR WORKED WELL FOR THE NEXT 5K MILES BUT HAS NOW STALLED RANDOMLY AGAIN TWICE WHILE DRIVING. I WAS NEARLY HIT TODAY AS THE CAR STALLED IN THE MIDDLE OF AN INTERSECTION AS I WAS TURNING LEFT. PRIOR EVENTS HAVE LED TO NEARLY BEING REARENDED ON 4 LANE HIGHWAYS WITH 2 ADULTS AND A 3 AND 5 YEAR OLD IN THE BACK SEAT. THIS IS MY FIRST NEW CAR AND I HAVE NEVER FELT THIS UNSAFE IN CARS I HAVE OWNED THAT ARE OVER 10 YEARS OLD. VW SEEMS TO THINK IT IS OK TO RETURN THIS CAR TO CUSTOMERS AND WILL NOT PROVIDE ME ANY INFORMATION ON THE FREQUENCY OF THIS OCCURRENCE IN THIS MAKE AND MODEL ACROSS THE COUNTRY. I AM HAVING IT TOWED TO THE VW DEALER (SUTLIFF IN HARRISBURG PA) WHERE I BOUGHT THE CAR. THEY INDICATED THEY WILL WORK ON THE CAR AGAIN. I'M AFRAID THIS WILL JUST MEAN CLEARING CODES AND TEST DRIVING. THE MECHANICS HAVE ALL AGREED THAT THEY WOULD NOT FEEL SAFE DRIVING THEIR FAMILY IN MY CAR...MY NEW CAR. NOTE: RVUTB 2414/YL 2.0L TDI ECM SOFTWARD UPDATE WAS PERFORMED ON THIS CAR AS PART OF RECALL BETWEEN INCIDENTS. *TR

2010 VW JETTA SPORTWAGEN TDI FUEL PUMP FAILURE. I HAD TO REPLACE THE ENTIRE FUEL SYSTEM AT A PERSONAL COST OF $9,980.52. I WAS TOLD IT WAS DUE TO CONTAMINATED DIESEL FUEL BUT I HAVE AN ENGINEERING REPORT THAT PROVES THE FUEL WAS WITHIN GUIDELINES AND NOT CONSIDERED CONTAMINATED BY INDUSTRY STANDARDS. IT HAS NOT RECURRED BUT I CAN'T BE CERTAIN IT WON'T SINCE I HAVE NO IDEA WHAT CAUSED IT. VW IS DENYING WARRANTY COVERAGE. I HAVE LEARNED OF A FEW DOZEN CASES NATIONWIDE AND IN MOST CASES VW DID COVER THE OTHERS. ONE OR TWO HAVE REPORTED A REPEAT PROBLEM. I HAD ONLY OWNED THE CAR FOR 7 MONTHS AND HAD 8,076 MILES ON IT AT THE TIME. *TR

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE TRANSMISSION FUNCTIONED NORMALLY. IN ADDITION, ON A SEPARATE OCCASION THE TRANSMISSION SLIPPED AND THE GEARS WOULD NOT SHIFT PROPERLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 09V333000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE RECALL SPECIFIED THAT THE VEHICLE MUST BE MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE VEHICLE PRODUCTION YEAR WAS NOT INCLUDED IN THE RECALL. THE CONTACT EXPERIENCED THE IDENTICAL SAFETY DEFECT AS MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 380. UPDATED 01/04/11*LJ THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP WHERE THEY REPLACED A FAULTY COMPUTER CHIP. THE VEHICLE IS NOW OPERATING AS DESIGNED. UPDATED 01/10/11.*JB

AT APPROXIMATELY 5:00PM ON SEPTEMBER 8, 2010, MY VEHICLE WAS STOPPED HEADING WESTBOUND ON GOLF ROAD IN THE SOUTH OR INNER LANE APPROXIMATELY 75 FEET BEFORE THE STOPLIGHT OF WASHINGTON ST AND GOLF RD (IL-58). THE VEHICLE HAD BEEN STOPPED FOR APPROXIMATELY 30 SECONDS WHEN IT WAS IMPACTED BY ANOTHER VEHICLE (40-45 MPH). UPON COLLISION, THE DRIVER HIT LEFT SIDE OF FACE/JAW ON THE STEERING WHEEL AND SUSTAINED NECK AND LOW BACK INJURIES. THE DRIVER WAS WEARING HER SEATBELT. THE FRONT-PASSENGER SIDE OF THE OTHER VEHICLE CRASHED INTO THE REAR-DRIVER SIDE OF THE VEHICLE IN AN OFF SET REAR END IMPACT. I CALLED VW OF NORTH AMERICA AS THE SEAT BELT DID NOT LOCK TO PREVENT THE DRIVER FROM HITTING THE STEERING WHEEL. VW OF NORTH AMERICA REPRESENTATIVE, INDICATED THE SEAT BELT WAS NOT INTENDED TO LOCK-UP IN A REAR IMPACT WHEN THE VEHICLE IS NOT MOVING. HE CALLED THIS EFFECT 'SPRING BOARDING'. THE DESIGN OF THE SEAT BELT'S LOCKING MECHANISM FAILED TO PROTECT THE DRIVER FROM FURTHER INJURY. *TR

HESITATION AFTER STOPPING AND THEN ACCELERATING. AUTO FEELS LIKE IT IS ABOUT TO STALL. HARD SHIFTING FROM 1ST TO 2ND GEAR. *TR

YESTERDAY (18/09/2010), MY 2010 JETTA TDI STALLED FOR 1-2 SECS WHEN WE WERE CROSSING TO ANOTHER SIDE OF THE STREET AFTER PICKING MY SON FROM A BIRTHDAY PARTY. WE WERE ALMOST RAMMED BY ANOTHER CAR WHICH WAS GOING AT A HIGH RATE OF SPEED. THE ENGINE STALLS FOR 1-2 SECS BEFORE GOING AGAIN EVEN THOUGH I HAD STEPPED THE GAS PEDAL ALL THE WAY DOWN. IT REFIRED AGAIN AND SPED UP AGAIN. I DON'T KNOW WHAT HAVE CAUSED THIS BUT MY OLDEST SON ALSO NOTICED THAT DURING HIS EVERYDAY DRIVING TO UNIVERSITY. HAVE REPORTED TO VW CANADA WEBSITE COMPLAINT TODAY (19/09/2010). ESPECIALLY OCCURRED IN FIRST AND SECOND GEAR. *TR

ON FRIDAY, SEPT 10, 2010, WHILE DRIVING SOUTH ON THE I 605 FREEWAY (LOS ANGELES COUNTY) AT APPROXIMATELY 12 NOON AT SPEEDS OF 60 TO 65 MPH THE ENGINE, WITHOUT WARNING, DIED, STOPPED. I MANAGED TO GET ONTO THE SHOULDER AND EVENTUALLY RESTART THE ENGINE. THIS FAILURE HAPPENED TWO MORE TIMES ON THE FREEWAY. ON THE FINAL STOP, AFTER CALLING VW, I WAS ABLE TO RESTART THE CAR AND COMPLETE MY DRIVE HOME (APPROX. 60 MILES). THAT EVENING WHILE DRIVING TO THE LOCAL MARKET THE SAME THING HAPPENED WITH THE ENGINE TWO MORE TIMES. I NOTIFIED THE DREW VW DEALERSHIP OF THE PROBLEM AND ARRANGEMENTS WERE MADE TO USE THEIR ROADSIDE SERVICE AND HAVE IT TOWED TO THE CARLSBAD, CA DEALERSHIP FOR DIAGNOSIS AND REPAIR. IT HAS NOW BEEN THERE THREE DAYS. AN ADDITIONAL FREQUENT PROBLEM IS THE ENGINE STALLING WHEN LEAVING A STOP. *TR

I'VE A 2010 VW JETTA WAGON TDI, IT STALLS OUT, MOSTLY AT LOW IDLE AND ON HILLS SOMETIMES. IT ALSO DOESN'T ENGAGE SOMETIMES IN FORWARD AND ONCE IT DOES IT LURCHES. I'VE BEEN TOLD IT'S THE SHIFTING AND THAT THERE IS NO PROBLEM WITH THE CAR. I TOOK THE CAR IN THREE TIMES TO HAVE VW LOOK AT IT AND THEY SAID THERE WERE NO ISSUES ALL THREE TIMES. *TR

2010 VOLKSWAGEN JETTA REPEATEDLY SHUTS OFF WHILE DRIVING. POWER AND ACCESSORIES WORK (AC, RADIO) BUT ENGINE WILL NOT RESTART UNLESS CAR IS PLACED IN PARK AND KEY IS TURNED OFF AND THEN ON AGAIN. ATTEMPTING TO RESTART THE ENGINE WITH THE TRANSMISSION IN NEUTRAL DOES NOT WORK. THIS HAS HAPPENED WHILE ACCELERATING, WHILE STOPPED AND AFTER SUDDEN BRAKING. TWICE ON THE FREEWAY (EST SPEED 65 MPH) AND ONCE WHEN STOPPED WHILE GOING DOWNHILL. *TR

1. THE DSG TRANSMISSION IN MY JETTA SPORT WAGON WAS UN SAFELY LURCHING FORWARD AND SHIFTING HARSHLY FROM DAY ONE. 2. THE FAILURE HAPPENED WHEN TRYING TO MERGE ONTO THE FREEWAY AND IT WOULD NOT SHIFT AND WAS SLOWING AS IF SOMETHING WAS WRONG. AFTER TURNING OFF THE VEHICLE, I TRIED TO START IT AGAIN HOPING IT WOULD RESET. THE TRANSMISSION WAS LOCKED AND THE CAR WOULD NOT MOVE. 3. I AM WAITING FOR PARTS TO ARRIVE FROM GERMANY BUT STILL DO NOT HAVE THE CAR BACK AND TO BE HONEST, DON'T WANT IT. *TR