2010 VOLKSWAGEN JETTA Complaints

2010 VOLKSWAGEN JETTA TDI(DIESEL) SHUTS OFF WHILE DRIVING. THIS HAS HAPPENED THREE TIMES TO ME WHILE DRIVING. VEHICLE USUALLY START UP AFTER WITHOUT DIFFICULTY. VEHICLE HAS APPROX 2800 MILES. ONE TIME IT HAPPENED IN A MAJOR HIGHWAY INTERSECTION. THIS IS VERY DANGEROUS. VEHICLE WAS TAKEN TO VW WHERE REPAIRS WHERE SUPPOSEDLY MADE. REPAIRS MADE WERE 02 SENSOR AND COMPUTER UPDATE. A FEW DAYS LATER VEHICLE SHUT DOWN ONCE AGAIN WHILE DRIVING AFTER THE VW "REPAIRS". THERE DOES NOT SEEM TO BE A PATTERN TO THE INCIDENCES. VEHICLE IS CURRENTLY AT VW UNDERGOING TESTS. ANOTHER ODD THING IS THAT THE FACTORY BLUETOOTH STEREO HAS NOT WORKED SINCE THE FIRST TIME THE VEHICLE SHUT OFF WHILE DRIVING. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I PURCHASED A NEW 2010 VW JETTA SE ON 1/28/10. VIN [XXX] . CURRENT MILEAGE ON VEHICLE IS LESS THAN 1300 MILES. CAR HAS A AUTOMATIC - DSG TRANSMISSION. IN MID MAY OF 2010 I BEGAN HAVING SEVERE PROBLEMS WITH THE TRANSMISSION LOCKING INTO 3, 4 GEARS WHILE IN DRIVE ESPECIALLY WHEN ENTERING TRAFFIC FROM A START.. THIS CREATES A SEVERE POWER REDUCTION FROM A START AND CAN BE LIFE THREATING, AND CAUSE INVOLVEMENT IN BROAD SIDE ACCIDENT WHILE ENTERING THE FLOW OF TRAFFIC. TRANSMISSION ALSO JOLTS AND BOLTS WHEN DRIVING, AND WHEN PLACING IN REVERSE OR DRIVE FROM A START. THE CAR HAS SHIFTED IN NEUTRAL ONCE WHILE DRIVING. I HAVE HAD AT LEAST 15 OCCURRENCES SINCE MAY 12TH. WHEN THE SITUATION HAPPENS I HAVE TO PULL OFF THE ROAD AND STOP AND WAIT FOR A SAFE CONDITION TO PULL OUT IN THIRD (LOCKED) GEAR. I CANNOT DUPLICATE THE PROBLEM AT WILL IT JUST OCCURS WITHOUT WARNING. SOMETIMES THE PROBLEM SEEMS TO RESET TO NORMAL IF YOU TURN OFF THE IGNITION AND WAIT 5-10 MIN BEFORE RESTARTING. VW/AUDI HAVE HAD NUMEROUS REPORTS OF PROBLEMS WITH THIS DSG TRANSMISSION. HAD A PROBLEM WITH MY 2008 GTI AND THE METRONICS WHICH VW SENT OUT A SAFETY BULLETING AND REPLACED THE UNIT LAST JULY. THIS PROBLEM IS FAR WORSE THAN ROUGH SHIFTING IT'S LIFE THREATING. HAD A REAL SCARY INCIDENT YESTERDAY, LOCKED INTO THIRD AND THEN JUMPED INTO NEUTRAL, HAD TO COAST TO BURM. CAR IS CURRENTLY TODAY IN THE DEALERSHIP AS I WILL NOT DRIVE IT UNTIL THE PROBLEM IS CORRECTED. THEY WILL INVESTIGATE THE PROBLEM AND CHECK FOR ERROR CODES ETC. I DO NOT HAVE A PROBLEM WITH THE DEALERSHIP HAVE BEEN A CUSTOMER SINCE 2000 AND HAVE OWNED 6 VW'S SINCE. THE PROBLEM IS WITH THE DSG TRANSMISSIONS IN VW'S THEY ARE NOT SAFE. I HAVE ALSO ADVISED VW AT THEIR CUSTOMER CARE SITE AND WHO KNOWS WHAT THEY ARE DOING???? INCIDENT DATE IS THE START OF THE PROBLEM I WOULD APPRECIATE YOUR ASSISTANCE WITH THIS MATTER. THANK YOU. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE VEHICLE ROLLED AWAY AND CRASHED INTO A TELEPHONE POLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD TAKE THE LIABILITY FOR THE DEFECTIVE GEAR SHIFT SELECTOR, BUT THE CONTACT WOULD BE LIABLE FOR THE STRUCTURAL DAMAGES CAUSED BY THE CRASH. THE CONTACT STATED THAT THE VEHICLE HAS A FUNCTION WHERE THE KEY COULD BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING PLACED IN THE PARK POSITION. THE CONTACT BELIEVED THAT THE MANUFACTURER SHOULD TAKE THE LIABILITY OF THE STRUCTURAL DAMAGE THAT WAS CAUSED BY THE MANUFACTURING DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 3,500.

1. MANUFACTURING DEFECT PROBLEM: THE INSTRUMENTS LIGHTS INTERFERE WITH SEEING THE ROAD AT NIGHT. DESCRIPTION: THE INTENSITY OR BRIGHTNESS OF THE INSTRUMENT LIGHTS ARE TOO HIGH SUCH THAT OBJECTS ON THE ROAD ARE NOT SEEN WELL ON A DARK NIGHT ON AN UNLIGHTED ROAD. THIS IS EVEN WITH MAXIMUM DIMMING OF THE LIGHTS 2. FAILURE IS PRESENT CONTINUOUSLY AS PART OF VEHICLE DESIGN 3. THE MANUFACTURER OF THE VEHICLE STATES THAT NOTHING CAN BE DONE. *TR

CAR'S HORN TAKES UNUSUAL EFFORT TO HONK, AND THERE IS A ONE SECOND DELAY BETWEEN WHEN THE HORN IS PRESSED AND THE SOUNDING OF THE HORN. FOR INSTANCE, THE WHEN DOING THE CUSTOMARY TWO HONKS TO REMIND SOMEONE NICELY TO GO, THE SOUND ONLY BEGINS WELL AFTER COMPLETION OF THE SECOND PRESS. THIS HAPPENED SINCE NEW, AT ALL SPEEDS, ON NO SPECIFIC DATE. (SPECIFIC DATE ONLY TO COMPLETE COMPLAINT) DEALER SAYS: "AS DESIGNED BECAUSE OTHER VEHICLES ON THE LOT DO IT TOO" BUT WILL NOT PROVIDE ANY DOCUMENTATION TO STATE THAT THE HORN WAS DESIGNED TO HAVE A DELAY. WHEN HORN IS NEEDED URGENTLY, DIFFICULT TO GET TO WORK WHILE DRIVING DUE TO EFFORT TO DEPRESS CORRECTLY. *TR

I HAVE A JETTA TDI 2010 SPORT WAGON THAT HAS SIGNIFICANT PAUSE WHEN THE THROTTLE IS HELD CONSTANT. RANDOM BUT HAPPENS EVERY DAY. BROUGHT TO THE ATTENTION OF THE DEALERSHIP AND THEY SAID THEY KNEW OF THE PROBLEM BUT DON'T KNOW WHY THIS IS HAPPENING AND WILL CALL US IF THEY COME UP WITH A FIX! *TR

I'VE HAD 3 AUTOMOBILES SINCE 1986 WITH MANUAL TRANSMISSIONS AND DON'T RECALL A STALLING PROBLEM LIKE I'M HAVING NOW WITH MY VW 2010 JETTA TDI. IT STARTED WITH A TEST DRIVE AND A NUMBER OF TIMES AFTER PURCHASE. I ASSUMED MY MOTOR SKILLS WOULD ADAPT AND THE PROBLEM WOULD BECOME LESS FREQUENT. HOWEVER, THE PROBLEM PERSISTS, SPECIFICALLY AT INTERSECTIONS WHEN PULLING AWAY FROM A COMPLETE STOP, A ROLLING STOP, OR WHEN BRAKING/CLUTCHING HARD. IT ALSO HAPPENS WHEN I TRY TO SLOWLY GO OVER BUMPS OR UP HILLS. THE MOST RECENT INCIDENT RESULTED IN SLIGHT DAMAGE TO MY CAR. I WAS LEAVING A CONDO GARAGE IN WHICH I HAD TO GO UP A STEEP DRIVEWAY, THROUGH AN AUTOMATIC GARAGE DOOR AND OUT AN ALLEY WITH A SPEED BUMP JUST OUTSIDE THE DOOR. THE COMBINATION OF THE DRIVEWAY, BUMP AND A TIGHT LEFT TURN MEANT THAT I HAD TO GENERATE RPMS INITIALLY, BUT THEN HAD TO TAPER DOWN IMMEDIATELY. MY FRONT WHEELS MADE IT OVER THE BUMP, BUT MY CAR STALLED AND I WAS NOT ABLE TO AT LEAST COAST MY REAR WHEELS OVER THE BUMP. ESSENTIALLY I WAS STUCK IN SUCH A SPOT THAT MY CAR CLEARED THE DOOR'S BEAM BUT A PART OF MY TRUNK WAS STILL IN THE PATH OF THE CLOSING DOOR. IN A PANIC I TRIED TO START THE CAR, BUT ANOTHER NUISANCE GOT IN THE WAY. YOU HAVE TO TURN THE KEY BACKWARD BEFORE TURNING THE IGNITION ON AGAIN. THAT AWKWARD FEATURE CAUSED ME TO FUMBLE AS IT HAD ON OTHER OCCASIONS AND IT TOOK ME THAT MUCH LONGER TO GET THE CAR STARTED. THE DOOR HIT MY CAR. THIS ISSUE IS AT LEAST FRUSTRATING, BUT AT MOST, ESPECIALLY AT INTERSECTIONS, IT CAN BE DANGEROUS. I'VE IMAGINED TIMES WHEN MY CAR STALLED AT INTERSECTIONS AND CARS BEHIND ME PLOWING INTO ME. NOT LONG AGO I READ A FAVORABLE REVIEW (PUBLICATION ESCAPES ME) ABOUT MY CAR EXCEPT FOR THE FACT THAT THE REVIEWERS EXPERIENCED THE SAME PROBLEM AND SUGGESTED THE AUTOMATIC INSTEAD. WHEN I TOOK MY CAR TO THE DEALER SEEKING HELP (TO NO AVAIL) I WANTED TO FIND THE ARTICLE ONLINE BUT INSTEAD FOUND OTHER REVIEWS AND FORUMS COMPLAINING ABOUT THE SAME ISSUE. *TR

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THERE WAS A MOMENTARY DELAY IN THE VEHICLE HORN RESPONSE. THE DEALER VERIFIED THERE WAS A BRIEF DELAY IN THE HORN RESPONSE BUT WOULD NOT PROVIDE ASSISTANCE WITH REPAIRS. VW CORPORATE INFORMED THE CONSUMER THE HORN WAS DESIGNED WITH THE DELAY. UPDATED EVOQ 10/22/10*JB

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED SHE WAS DRIVING AT SPEEDS OF 78 MPH WITH THE CRUISE CONTROL ACTIVATED. WHEN DEPRESSING THE BRAKE PEDAL TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND AS THE VEHICLE PROCEED TO TRAVEL OFF THE ROADWAY, SHE ENGAGED THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE BUT HE WAS UNABLE TO DUPLICATE THE FAILURE. A DIAGNOSTIC WOULD NOT PRODUCE ANY FAILURE CODES AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 4,850 AND THE CURRENT MILEAGE WAS 51,035.

TL*-THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 55 MPH THE HORN WAS ENGAGED REPEATEDLY WITH A DELAY RESPONSE TIME. THE FAILURE OCCURRED AT ANY SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE HORN FUNCTIONED NORMALLY. THE MANUFACTURER INFORMED THERE WAS NOT A FAILURE AND THE HORN SOUND WAS DESIGNED WITH A DELAY PERIOD FUNCTION. THE VEHICLE HAD NOT BEE REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 800.