2002 VOLKSWAGEN JETTA Complaints

THIS ISN'T NECESSARILY A COMPLAINT, I JUST WANTED IT TO BE NOTED IN CASE OTHER JETTA DRIVERS ARE HAVING THE SAME PROBLEM. MY DRIVER'S SIDE SEATBELT RETRACTOR GAVE OUT ON MY VOLKSWAGON 2002 JETTA LAST NIGHT. BIG SAFETY CONCERN, VW SAYS THEY WILL HAVE TO ORDER A PART FOR ME, MEANWHILE MY SEATBELT IS BROKEN! I AM HOPING VW COVERS THE COST OF THIS SINCE IT IS A HUGE SAFETY CONCERN. *TR

TRANSMISSION SLIPS, DOESN'T GRAB WHEN YOU FIRST PUT IT INTO DRIVE. SHIFTS HARD, BETWEEN 1ST AND 2ND GEARS. HAVE ALMOST BACKED INTO CARS WHEN IN DRIVE. THEN I HAVE TO GIVE IT GAS TO MOVE FORWARD AND ALMOST HIT CAR PARKED IN FRONT OF ME, WITH PARALLEL PARKING. ALSO JUMPS REALLY BAD WHEN I GIVE IT A LIL GAS SOMETIMES, LIKE AT STOP LIGHTS. *TR

I HAD DRIVEN THE CAR APPROXIMATELY 30 MILES WHEN, WHILE AT A STOP LIGHT THE SUNROOF EXPLODED OUTWARD. THE PANE REMAINED IN ONE PIECE, BUT WAS SHATTERED AND SMALL SHARDS OF GLASS FELL DOWN ON ME. THE TEMP OUTSIDE WAS 36 DEGREES, NO VEHICLE PASSED BY, THERE WAS NO POINT OF IMPACT, NO SEVERE TEMPERATURE CHANGE, NO CHIP OR CRACK IN THE GLASS PRIOR TO THE INCIDENT. THE VEHICLE IS KEPT IN A GARAGE AND THERE WAS NO PRECIPITATION (SNOW OR RAIN) ON THAT DAY. VW CLAIMS NO FAULT OF THEIRS, BUT ADMITS TO A RECALL ON A TROUGH THAT LEADS FROM THE SUNROOF DOWN THROUGH THE DOORS THAT'S KNOWN TO CLOG WITH DEBRIS. VW WILL NOT REPAIR AT THEIR COST.

FIRST ISSUE, THE ENGINE IS BURNING OIL. I'VE NOTICED THAT MY CAR ENGINE STARTED BURNING OIL WHEN IT HAD ABOUT 50,000 MILES ON IT. IT TOOK ME ALMOST TWO YEARS TO PROVE TO THE VW DEALERSHIP MECHANICS THAT THE ENGINE IS BURNING OIL. AT 73,000 MILES THE VW DEALERSHIP MECHANICS REBUILT THE ENGINE. MY OIL CONSUMPTION NORMALIZED. NOW, AT AROUND 115,000 MILES, I'VE NOTICED THAT THE ENGINE STARTED BURNING OIL AGAIN. 1,800 MILES AFTER AN OIL CHANGE, JIFFY LUBE MECHANIC HAD TO ADD 2.5QT OF OIL. SHOULDN'T THE ENGINE LAST AT LEAST 100,000 MILES AFTER REBUILD? IT SEEMS THAT THIS ENGINE ONLY LASTS 45,000 MILES. THIS FEELS LIKE A MAJOR DEFECT AND VW HAS TO RECALL THE ENGINE. SECOND ISSUE, MY CAR IS ONLY 8 YEARS OLD BUT IT'S ON ITS THIRD TRANSMISSION. I HAD TO REPLACE TRANSMISSION AT 32,000 MILES AND AGAIN AT 73,000 MILES. I'M AT 115,000 AND I'M GETTING VERY WORRIED BECAUSE I'M STARTING TO FEEL LITTLE JERKS. THIS LOOKS TO BE A 40,000 MILES TRANSMISSION. HOW CAN VW DO THIS TO CONSUMERS? IT WOULD SEEM REASONABLE TO ME IF THIS TRANSMISSION GETS RECALLED. I'M NOT EVEN MENTIONING MANY OTHER MALFUNCTIONS. ONE OF WHICH INCLUDES GETTING FLOODED DURING RAINY SEASON. I CAN'T BELIEVE MY CAR, 2002 VW JETTA 2.0L GLS WAS ALLOWED TO BE ON THE MARKET. *TR

HEADLIGHT LENS OXIDIZING(YELLOWING). CAUSING DIMMED HEADLIGHT INTENSITY, LOWERING NIGHT TIME VISIBILITY. WILL NEED TO REPLACE LENSES THIS YEAR. *TR

I WAS DRIVING MY 2002 VW JETTA, MY 6 YEAR OLD WAS RIDING IN THE BACKSEAT IN THE PASSENGER SIDE WHEN THE PASSENGER SIDE CURTAIN AIRBAGS SPONTANEOUSLY WENT OFF!!! IT SOUNDED LIKE A SHOT GUN WENT OFF IN THE CAR, SCARED BOTH OF US!! I DID NOT HIT ANYTHING, ANYONE, NO ONE WAS EVEN DRIVING AROUND ME! IT WAS CRAZY! I THOUGHT THE CAR WAS ON FIRE DUE TO THE SMOKE COMING OUT OF THE AIRBAG.... NO ON WAS HURT BUT IT WAS TERRIFYING AND IT COULD HAVE BEEN A LOT WORSE!! I AM THE ORIGINAL OWNER OF THE CAR, BOUGHT IT NEW IN 2002. IT'S BEEN A GREAT CAR, I'VE OWNED VW'S FOR YEARS AND OVER ALL, THEY ARE GREAT VEHICLES BUT THIS HAS REALLY FREAKED ME OUT! I TOOK IT TO THE DEALER AND THEY RAN A DIAGNOSTIC, TURNS OUT THE COMPUTER IN THE CAR SAID THERE WAS A CRASH - THIS IS NO PHYSICAL EVIDENCE OF ANY DAMAGE ON THE CAR TO JUSTIFY THIS HAPPENING! THE COST TO REPAIR IT IS 5300.00!!! THE CARE LIKELY ISN'T EVEN WORTH THAT. THE NEXT STEP IS TO CONTACT VWOA. I JUST READ OF SOME OTHER INSTANCES THIS HAPPENED AND LOOKS LIKE VW DID REPAIR THE AIRBAG AT NO CHARGE. I'M HOPING THEY DO IT FOR ME, OTHERWISE, I'M OUT OF A VEHICLE. THERE'S NO WAY I CAN SELL IT LIKE THAT, I'VE JUST LOST WHAT EVER MONEY I MIGHT HAVE BEEN ABLE TO SELL THAT CAR FOR..... HOW MANY OTHER COMPLAINTS HAVE BEEN FILED PERTAINING TO THIS ISSUE?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ACCORDING TO CARFAX REPORT, MAINTENANCE HAS BEEN REGULAR. I MAINTAINED CAR APPROPRIATELY. ALL OF SUDDEN MAJOR SPORADIC SHIFTING ISSUES BEGAN OCCURRING AROUND 140,000K WITH 3RD GEAR CAUSING THE CAR TO JERK AND LOSE POWER EACH TIME IT ATTEMPTS 3RD GEAR. THIS HAS OCCURRED WITH ME AT NUMEROUS STOP LIGHTS IN CITY CAUSING TRAFFIC BEHIND ME TO SLAM ON BRAKES TO AVOID A COLLISION. *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG FAULT WARNING LIGHT ILLUMINATED INTERMITTENTLY, FOLLOWED BY A BEEPING NOISE. BOTH THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 32,500. THE FAILURE MILEAGE WAS APPROXIMATELY 32,400.

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THEN HE NOTICED THAT THE GEAR SHIFTS WOULD CHANGE WITHOUT WARNING. THE DEALER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THE TRANSMISSION SOLENOID VALVE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE TRANSMISSION SOLENOID VALVE WAS REPLACED BY A PRIVATE MECHANIC. THE CURRENT MILEAGE WAS APPROXIMATELY 80,722. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE, SHE HEARD A LOUD NOISE THEN SUDDENLY ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE THEN STALLED. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO INFORMED HER THAT THE FAILURE WAS THE ABS SENSOR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID (02V031000) SERVICE BRAKES: HYDRAULIC: ANTI-LOCK. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.