2011 VOLKSWAGEN JETTA Complaints
View complaints related to 2011 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2011 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 VOLKSWAGEN JETTA- RALEIGH, NC
I WAS DRIVING ALONG THE ROAD AND WAS HEARING A ABNORMAL CREEKING SOUND. IT PERSISTED FOR A FEW DAYS AND WENT AWAY. AFTER A FEW WEEKS THE SOUND CAME BACK, BUT THIS TIME MUCH LOUDER. I WAS DRIVING BACK TO MY APPARTMENT AND I HEARD SOME METAL CLINKING AND THEN SAW A PIECE OF METAL BOUNCE DOWN THE ROAD BEHIND MY CAR. PART OF THE SUSPENSION COIL BROKE OFF. THIS WAS ON A CITY STREET, DRIVING STRAIGHT DOWN THE STREET.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- HENDERSON, NV
DRIVER SIDE OF MY JETTA LIGHTING WENT OFF , I WENT ONLINE TO SEE WHAT CAN BE WRONG WITH IT AND I SEE MANY PEOPLE HAVING THE SAME PROBLEM, THATS UNSAFE, SHOULD BE RECALLED, ITS NOT A FUSE OR LIGHT BULBS ,SO ITS THE WIRE IN, I THINK THIS IS NO SAFE TO BE DRIVING AND SHOULD BE CHECK , LIKE I SAY ITS MANY PEOPLE HAVING THE SAME PROBLEM, THANKS
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- COTATI, CA
LEFT SIDE DOOR LATCH MALFUNCTION: UNABLE TO OPEN DOOR FROM LEFT REAR EVEN WHEN CHILD PROTECTION IS DISABLED. COULD BE A SAFETY HAZARD WHEN NEEDING TO EXIT VEHICLE. FAULTY DOOR LATCH ISSUES ARE WELL KNOWN TO OCCUR. THE LATCH ON THIS VEHICLE HAS MALFUNCTIONED FOR THE LAST 5 YEARS. 05
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- SKYESVILLE, MD
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATE AND THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HERITAGE SUBARU OWINGS MILLS, 9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (888)553-0026 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE THEN WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCKS SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 VOLKSWAGEN JETTA- SAN DIEGO, CA
THE CAR RANDOMLY STALLS!!! THIS HAS HAPPENED SEVERAL TIMES AND THE DEALER SAYS NOTHING IS WRONG BECAUSE THERE ARE NO CODES. THIS IS SO DANGEROUS AND I DO NOT FEEL SAFE DRIVING IT. TWICE THE CAR STALLED WHEN SITTING AT A STOP LIGHT AND ONCE WHEN I WAS DRIVING ON THE CITY STREET. IT WILL RESTART AFTER I LET IT SIT. IT ALSO STUTTERS/JUMPS AND DE EXCELLERATES.
Source: NHTSA WEB SITE -
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2011 VOLKSWAGEN JETTA- QUINCY, CA
VEHICLE WAS DRIVEN 1.5 MILES AND PLACED INTO P WITH EMERGENCY BRAKE ENGAGED ON A SLIGHT INCLINE IN A PRIVATE DRIVEWAY DURING SNOWY CONDITIONS. SEVEN HOURS LATER, ATTEMPTS TO START THE VEHICLE WAS NOT POSSIBLE BECAUSE KEY WOULD NOT TURN IN IGNITION DUE TO FAILURE OF THE IGNITION LOCK CYLINDER. TWO ORIGINAL KEYS ISSUED BY MANUFACTURER AT TIME OF PURCHASE WERE TRIED IN IGNITION, NEITHER WOULD TURN IGNITION BEYOND ACCESSORY TO ALLOW FOR START OF ENGINE. ATTEMPTS TO LUBRICATE IGNITION LOCK CYLINDER AS RECOMMENDED BY VW SERVICE DEPARTMENT RENDERED NO RESULTS.VEHICLE WAS TOWED BY FLATBED AT OWNER'S EXPENSE TO BE STORED AS REPAIR EXPENSE IS NOT FINANCIALLY FEASIBLE AT THIS TIME. VEHICLE REQUIRES TOWING FOR SERVICE AND NEAREST VW DEALERSHIP IS MORE THAN 100 MILES AWAY. COMPLETE, SUDDEN FAILURE OF IGNITION LOCK CYLINDER CAUSED UNEXPECTED, IMMEDIATE, AND TOTAL LOSS OF USE OF SOLE VEHICLE LEAVING DRIVER STRANDED.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- MARSHFIELD, MO
THE DOOR LOCKS AT 15 TO 20 MILES AN HOUR LOCK AND UNLOCK THEMSELVES...THE RADIO WHICH ACCORDING TO THE VW DEALERSHIP HAS TO BE REPLACE BECAUSE IF I REPLACE WITH AN AFTER MARKET THEY WILL NOT BE ABLE TO RUN A DIAGNOSTIC TEST ON IT....THEY CLAIM THE RADIO HAS TO BE VW
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- SAN YSIDRO, CA
I HAVE A 2011 JETTA SE 2.5L AUTO PZEV AND WHEN I TURNED ON THE CAR OUTSIDE FROM MY HOUSE, THE CHECK ENGINE LIGHT TURNED ON WITH NO REASON. I PASSED THE SCANNER AND THREW THE CODE P0106. THE CAR WOULD DRIVE WELL, BUT WHEN I RELEASE THE BRAKE AND PRESS GAS, THE CAR WOULDN'T REACT RIGHT AWAY, IT WOULD ACCELERATE SLOWLY AND KICK-IN I SECOND GEAR. THEN THE GEARS INDICATOR (PRND123) DISAPPEARS. I CHANGED THE MAP SENSOR AND WORKS GOOD FOR 3 OR 4 DAY. AFTER THIS THE PROBLEM RETURNS. I SAW A TECHNICAL BULLETIN FROM VOLKSWAGEN COMPANY AND THIS BULLETIN SAYS THAT THE CAR NEEDS AN UPDATE PROGRAMMING. I CALLED TO MY CONCESSIONARY AND THEY SAYS THAT I MUST TO PAY, FIRST FOR THE DIAGNOSIS, AND SECOND FOR THIS UPDATE. I HAVE BEEN INVESTIGATING ABOUT THIS TROUBLE AND TOO MANY OWNERS OF VOLKSWAGEN VEHICLES PRESENTS THIS FAULT, INCLUDING USA AND MEXICO. I GUESS THAT VOLKSWAGEN MUST CORRECT THIS PROBLEM WITH NO CHARGE. ATTACHED THE TECHNICAL BULLETIN 2034012 FROM VOLKSWAGEN.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- ARIEL, WA
AT HOME WHILE THE VEHICLE WAS OFF AND STATIONARY, UPON REMOVAL OF THE REAR BENCH SEAT, I DISCOVERED SEVERE BURN MARKS UNDER THE SEAT. AS WELL AS SOME COINS THAT HAVE BEEN CEMENTED IN PLACE BY MELTED PLASTIC. THE BURNED AREA APPEARS TO BE RIGHT ABOVE THE EXHAUST.
Source: NHTSA WEB SITE -
2011 VOLKSWAGEN JETTA- BALDWIN, GA
I HAVE BOUGHT AN OLDER 2011 VW FOR THE FIRST TIME IN CANADA FROM A USED CAR DEALER LOT IN BOLTON, ON. LITTLE DID I KNOW ABOUT VW'S, AS THE CAR WAS BARELY DRIVEN. NOW IN MY CAR GARAGE AND I MOVED TO THE US. I HAVE RECEIVED SEVERAL LETTERS STATING THAT THERE IS A RELAY SWITCH PROBLEM AND THERE IS NO FIX AVAILABLE FOR THIS CAR. IN LAY MAN'S TERMS, THE CAR KEYS CAN BE TAKEN OUT WITHOUT THE CAR BEING IN "PARKING" POSITION. 1800 NUMBER WAS GIVEN TO ME AND I AM GIVEN A RUNAROUND. THE NUMBER IN THE LETTER STATES CALL THIS NUMBER, AND THEY GIVE ME A RUNAROUND SAYING CALL VW CANADA, THERE IS NO MENTION TO CALL THAT NUMBER. I WANT THE DEALER TO TAKE THE CAR BACK AND GIVE ME A BOOK VALUE OF THE VEHICLE. NO RECOURSE TO THIS ISSUE SO FAR. AS THEY ARE DODGING TO RESOLVE ISSUE WITH CUSTOMERS FOR RELAY SWITCH PROBLEM, YET I CONTINUE TO GET THEIR LETTERS INFORMATING THE CAR HAS BECOME "NON-COMPIANT AS PER NORTH AMERICAN STANDARDS. WHEN I BOUGHT THE CAR, THE CAR HAD AN ALARM GOING OFF WITHOUT THE CAR KEY IN IGNITION. DEALER ADVISED TO TAKE THE BATTERY OUT. IT COULD BE THE RELAY SWITCH PROBLEM. SOMEONE HAS TO BE RESPONSIBLE FOR MAKING THESE FAULTY CARS? COMPLIANCE RECALL 37 M2.
Source: NHTSA WEB SITE