2012 VOLKSWAGEN JETTA Complaints

I RECEIVED A RECALL NOTICE BACK IN SEPTEMBER 2019 FOR AN ISSUE INVOLVING THE PARKING BRAKE UN-STICKING AND HAVING THE POTENTIAL TO ROLL AWAY AND CRASH. I HAVE STILL NOT BEEN CONTACTED ABOUT A POTENTIAL REMEDY AND FEEL UNSAFE DRIVING MY CAR.

HEAD LIGHTS ARE ON WHEN TEMPERATURE IS COLD. IT HAPPENS EVERY TIME AND KILLING THE BATTERY. I BELIEVE THE ISSUE WITH LIGHT SWITCH BECAUSE WHEN I UNPLUG IT AT NIGHT FROM THE CAR AND RE-PLUG THE LIGHT SWITCH IN THE MORNING, IT ALL WORKS WITHOUT ANY ISSUE.

I JUST PURCHASED THIS VEHICLE IN FEBRUARY OF 2019. SINCE THEN THE VEHICLE TRANSMISSION SHIFTS VERY HARD WHEN SWITCHING INTO GEARS. I DROVE THIS CAR WHILE HAVING MY CHILDREN IN THE CAR WHEN THE CAR VERY VIOLENTLY SWITCHED IN AND OUT OF GEARS. IT WAS VERY SCARY! AS I CONTINUE TO DRIVE TO IMPATIENT YO GET OFF THE NEAREST EXIT I NOTICED THE CAR'S SPEED STARTING DECLINE EVEN WHEN FOOT IS ON THE THROTTLE. I PULLED OVER IMMEDIATELY. I WAS SO AFRAID TO DRIVE THIS VEHICLE I HAD THE CAR TOWED 100 MILES CLOSER TO HOME.

THE VEHICLE WAS STATIONARY ON AN INCLINE SUBURBAN CITY STREET. THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AFTER DRIVING AND PLACING GEAR IN THE PARK POSITION. I WAS ABLE TO REMOVE IT AFTER I PUT THE VEHICLE IN THE NEUTRAL GEAR POSITION. HOWEVER, THIS PRESENTED A HAZARD AND CAUSED AN ACCIDENT AS THE VEHICLE ROLLED BACKWARD AND SIDE SWIPED A STATIONARY VEHICLE. THIS HAS HAPPENED SEVERAL TIMES.

THE KEY GETS STUCK IN THE IGNITION AND YOU CANNOT TURN THE VEHICLE OFF. HAPPENS ALL THE TIME AND ONLY MY SON CAN TURN IT OFF BY PUSHING THE KEY IN A CERTAIN AMOUNT AND TURNING THE KEY JUST RIGHT. HITTING IT WITH A HAMMER CAN WORK BUT AFRAID OF BREAKING THE KEY. I HAVE SEEN ONLINE THAT OTHERS HAVE THIS SAME ISSUE. WHEN I GET GAS I CAN'T EVEN TURN THE CAR OFF OR WHEN I GO INTO A STORE IF MY SON ISN'T WITH. MY HUSBAND CANNOT DO IT EITHER. ITS BEEN HAPPENING FOR ABOUT 2 YEARS.

WHILE DRIVING 45MPH, EPC AND ENGINE LIGHTS CAME ON AND CAR SUDDENLY DECELLERATED, CAUSING TRAFFIC BEHIND ME TO DRIVE OFF THE SIDE OF THE ROAD TO AVOID HITTING ME. FORTUNATELY IT WAS ON A CURVE WITH ENOUGH ROOM TO AVOID A MULTI CAR ACCIDENT. THEN MY CAR ACCELERATED TO NORMAL AND I PARKED IT AND SHUT IT OFF. WHEN I RESTARTED IT, IT QUIETLY LOST POWER AND STALLED IN REVERSE ONLY. A FEW HOURS LATER I STARTED IT AND THE WARNING LIGHTS WERE OFF AND THE CAR WAS TOWED TO A SHOP WHERE NO ERROR CODES WERE SHOWING IN ORDER FOR THEM TO FIX IT AND IT SEEMED TO BE OPERATING NORMAL. SO, I DRIVE IT HOME BUT THIS INTERMITTENTLY AND SUDDENLY REOCCURS. AND EACH TIME I AM TOLD THAT THERE ARE NO ERROR CODES SHOWING SO THERE IS NOTHING THEY CAN DO (OR LIKE I'M IMAGINING IT IN OTHER WORDS). IT SEEMS THAT AFTER THE CAR SITS, WHATEVER IS WINKY, RESETS BY ITSELF OR SOMETHING...UNTIL IT HAPPENS AGAIN. I AM ATTACHING A PIC OF THE EPC AND ENGINE LIGHT TO PROVE THIS HAPPENS, EVEN THOUGH THEY ARE OFF BY THE TIME IT GETS TO SERVICE. TOW TODAY TOOK 3 HOURS TO ARRIVE.

UNABLE TO TURN VEHICLE ENGINE OFF. IGNITION SWITCH IS STUCK IN THE RUN POSITION AND WILL NOT TURN TO OFF POSITION WITHOUT BREAKING KEY OFF IN THE IGNITION. DEALERSHIP STATED THAT IT IS A KNOWN PROBLEM BUT VEHICLE WAS OUT OF WARRANTY AND REPAIR COST OVER 700.00 WHICH MAY ONLY WORK FOR A YEAR OR 2. THEN WOULD START HAVING THE SAME ISSUE ONCE AGAIN.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM, STEERING). THE CONTACT HAD NOT NOTIFIED THE DEALER AND MANUFACTURER OF THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY AIRBAG LIGHT CAME ON A COUPLE MONTHS AGO. I DON'T HAVE THE MONEY TO FIX IT AND THE CLOSEST VW DEALERSHIP IS ABOUT 80MILES FROM HERE. I DON'T KNOW IF THIS COULD BE A RECALL DEFECT OR WAS IT SOMETHING THAT I DID. I DO HAVE A CHILD AND I DON'T WANT ANYTHING TO HAPPEN. I DON'T GO OUT OF TOWN AS IT IS DUE TO MY TIRES LOSING AIR AND THE AIRBAG LIGHT BEING ON.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM). AFTER CONTACTING HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD), THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.