2013 VOLKSWAGEN JETTA HYBRID Complaints

View complaints related to 2013 VOLKSWAGEN JETTA HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2013 VOLKSWAGEN JETTA HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 VOLKSWAGEN JETTA HYBRID
    - SEATTLE, WA

    AT 63K MILES ENGINE NEEDS REPLACING! THERE IS 0% COMPRESSION FROM THE 2ND CYLINDER AND LOSS OF 2.5 QUARTS OF OIL. CAR HAS BEEN MAINTAINED REGULARLY. VEHICLE WAS IN MOTION WHEN LOSS OF REV OCCURRED, ENGINE LIGHT BEGAN FLASHING. VEHICLE WOULD NO LONGER CRUISE ABOVE 30 MPH.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - OLD LYME, CT

    WIPERS FAIL TO WORK DURING COLD TEMPS...START WORKING AGAIN ONCE IT WARMS UP. HAVE LEFT ME STRANDED AND CAUSED ME TO DRIVE OFF THE ROAD. SEEMS TO BE A HUGE PROBLEM FOR OTHER JETTA OWNERS.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - OLD LYME, CT

    2013 JETTA HYBRID 7 SPEED TRANSMISSION FAILED AT 63K. TRANSMISSION DASH LIGHT DIDN'T ILLUMINATE BUT RATHER THE HYBRID ERROR MESSAGE...WHICH SHOULD BE COVERED UNDER THE 100K HYBRID WARRANTY. VW SAYS I NEED TO PAY EVEN THOUGHT THERE IS A HUGE PROBLEM WITH THESE TRANSMISSIONS FAILING.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - NAUGATUCK, CT

    2013 JETTA HYBRID. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION WHEN APPLYING BRAKES. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO PARALLEL PARK, UPON APPLYING THE BRAKES, THE VEHICLE ACCELERATED INTO A PARKED VEHICLE. *JS

    Source: CONSUMER LETTER
  • 2013 VOLKSWAGEN JETTA HYBRID
    - HUDSON, OH

    MY 2013 VOLKSWAGEN JETTA HYBRID WAS AMONGST THOSE WITH THE GEARBOX OIL RECALL. IT WAS MANUFACTURED IN DECEMBER OF 2012, AND THE GEARBOX OIL WAS REPLACED IN DECEMBER 2013 BY THE DEALERSHIP. LIKE OTHERS WHO WERE A PART OF THIS RECALL, MY VEHICLE HAS SUFFERED FROM GRINDING NOISES AND LURCHING WHEN DRIVING IN REVERSE DOWN THE SLOPE OF MY DRIVEWAY. IT ALSO WILL LURCH AT TIMES WHEN TRYING TO SHIFT FROM 1ST TO 2ND (WITH THE AUTOMATIC TRANSMISSION), AND NOW THE VEHICLE IS HAVING ISSUES WHERE THE ENGINE KICKS ON WHILE IDLING FOR TWO SECONDS, SHUTS OFF FOR ONE SECOND, AND THEN KICKS BACK ON FOR TWO SECONDS. I TOOK THE CAR INTO A VW DEALERSHIP IN JUNE THAT TOLD ME MY TRANSMISSION NEEDED TO BE REPLACED AND THAT IT WOULD COST $6,300 BECAUSE MY VEHICLE WAS NO LONGER IN WARRANTY (~95,000 MILES, 2.5 YEARS OF DRIVING). AFTER READING SEVERAL OF THE COMPLAINTS THAT SHARE THIS SAME ISSUE, IT APPEARS THAT VOLKSWAGEN TRIED TO MAKE THINGS RIGHT BY REPLACING THE CORROSIVE OIL INITIALLY USED, BUT THAT THE TIME THE OIL WAS A PART OF THE GEARBOX, SUFFICIENT DAMAGE WAS DONE TO REDUCE THE LIFE OF THE TRANSMISSION. I HAVE REACHED OUT TO VW AND THEY SIMPLY STATE THAT THEY CHANGED THE OIL (12 MONTHS AFTER IT WAS IN THE GEAR BOX AND A PART OF THE TRANSMISSION) AND THAT THE WARRANTY HAS PASSED AND THAT I WILL HAVE TO PAY THE COST. I AM VERY CONCERNED THAT I WILL TRY AND ACCELERATE FROM A STOPPED POSITION AND BE UNABLE TO DRIVE BECAUSE OF THE ISSUES DESCRIBED BY OTHERS. THE VW DEALERSHIP PREDICTED THAT THIS WILL HAPPEN AT SOME POINT, AND THAT I SHOULD DRIVE IT UNTIL IT DOES AND THEN GET THE VEHICLE REPAIRED. I BELIEVE THIS IS A SYSTEMIC ISSUE TIED TO THIS GROUP OF PREVIOUSLY RECALLED VW'S AND THAT A RECALL SHOULD BE PUT IN PLACE TO REQUIRE THEY REPAIR THE TRANSMISSION.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - CARPENTERSVILLE, IL

    ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR ISN'T DRIVEABLE OR SAFE.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - WASHINGTON, MO

    MECHATONICS UNIT KEEPS FAILING. CAR EITHER LOSES DRIVE COMPLETELY OR SHIFTING BECOMES VERY ROUGH WHICH CREATES A HUGE SAFETY ISSUE ESPECIALLY WHEN ENTERING TRAFFIC. THE MECHATRONICS UNIT FAILED ON THIS CAR IN FEBRUARY OF 2016, WITHOUT ABOUT 80,000 MILES ON THE VEHICLE. THE UNIT WAS REPLACED, BUT THE REPLACEMENT UNIT FAILED IN OCTOBER OF 2017 WITH ABOUT 120,000 MILES. THERE WAS A SAFETY RECALL OF 2013 JETTA HYBRIDS, BUT THIS PARTICULAR VIN DOESN'T SEEM TO BE COVERED BY THAT RECALL, AND YET IT HAS THE EXACT SAME SYMPTOMS AS THE RECALLED UNITS.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - CLAYMONT, DE

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN WAS INOPERABLE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) IN 2015. THE VEHICLE WAS TAKEN TO GARNET VOLKSWAGEN (1620 WILMINGTON PIKE, WEST CHESTER, PA 19382 (610) 361-8500) WHERE IT WAS DIAGNOSED WITH A CLOCKSPRING FAILURE THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS ALREADY SERVICED PER AN UNKNOWN CLOCKSPRING RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - EAST SPARTA, OH

    2013 VW JETTA HYBRID THE VECHILES FELT LIKE IT WAS CUTTING IN AND OUT AT EVER STOP AND JERKED US BACK AND FORTH ALITTLE.. AFTER RETURNING TO NORTH COAST AUTOMALL OF AKRON. THEY SAID THAT WAS NORMAL THAT ALL HYBRIDS DID THAT.. SO YES I WAS EXCITED HAVEN'T HAD A NEW CAR IN ALONG TIME . AFTER WILLING AND DEALING WITH BANKS THEY SAID WE NEED 1500.00 DOWN AND YOU MUST BUY THIS EXTENDED WARRANTY OR ALL BETS OFF. NOT TRYING TO FIGHT WITH ANYONE AT THE TIME MY GIRL WAS UPSET AND DIDN'T WANT TO PAY ANOTHER 2500 FOR THIS WARRANTY THAT WE TOLD FIXED ANYTHING ON THIS CAR.. AFTER FINALLY JUST SAYING SCREW IT GUESS YOU NEVER KNOW WHAT KIND OF PROBLEMS MAY COME. SO THEY PROMISED ME A NEW TIRE AND GAVE ME A PLATINUM EXTENDED WARRANTY PACKET SENT US ON ARE WAY . ALSO INCLUDE WAS THE VECHILES HAD LIGHT DAMAGE TO IT NOTHING MAJOR..., SO AFTER DRIVING THE CAR FOR A COUPLE DAYS NOTICE SERIOUS STAKING LIKE AND JERKY BAD .. SO TOOK IT BACK TO DEAL TO GET TIRE PUT ON AND VECHILES CHECKED WENT TO MALL ACROSS STREET TO COME BACK TO WE CAN'T GET UR CAR RUNNING IT JUST WON'T START.. SO AFTER LEAVING IN A LENDER CAR LET ME REMIND YOU THE CAR I JUST GOT 3 DAYS BEFORE.. SO DAVE WALTERS VW DEALERSHIP CALLS AND SAY NEED A MECHTRONIC UNIT.. .. SO AT 63000 MILES THEY SAID LOOKS LIKE IT'S GOING BE ABOUT 3,000 TO FIXS.. ONLY 3,000 MILES OUT OF POWERTRAIN WARRANTY VW CORP.. TELLS ME POWELL WE CAN'T HELP YOU THIS MATTER HAS BEEN RESOLVED YEARS AGO.. SO AFTER FIGHTING WITH VW AND NCOAST I PRETTY MUCH WAS SO AFTER MONTHS OF FIGHTING BACK AND FORTH SUMMER HITS.. NO A/C AND VW OF BRUNSWICK TELLS ME 500.00 AND WELL FIX THE A/C AND GET YOUR EXTENDED WARRANTY TO FIXED THE TRANNY.. SO AFTER DAYS OF A LOANER AGAIN I'M BACK AT SQUARE WELL YOUR EXTENDED WARRANTY DOESN'T AFTER MONTHS AND MONTHS OF GETTING PUSHED AROUND BYE LAIRS , FRAUD , FALSE INFO AND SOLD A FALSE EXTENDED WARRANTY AND VW CORP THAT DOESN'T WANT

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN JETTA HYBRID
    - NEW MARKET, MD

    MY VEHICLE WAS PARKED AND RUNNING. I TRIED TO REVERSE AND THE TRANSMISSION DID NOT ENGAGE. MY CAR MADE HORRIBLE GRINDING NOISES AND WOULD NOT MOVE IN ANY GEAR. THE CHECK ENGINE LIGHT IMMEDIATELY CAME ON. THE CAR ONLY HAS 68,000 MILES AND THE DEALERSHIP INFORMED ME TODAY THAT IT WOULD COST $9,000 TO REPAIR IT. I'D GONE TO THE DEALERSHIP FOR ALL ROUTINE MAINTENANCE UP TO THAT POINT. THE CAR HAD A RECALL ON THE GEARBOX FLUID, AND I BELIEVE THE TRANSMISSION FAILURE IS A RESULT OF THAT INITIAL MISTAKE FROM VW. I'VE READ FORUMS AND BLOGS FROM MANY OTHER PEOPLE WITH THE SAME TRANSMISSION FAILURE EARLY ON.

    Source: NHTSA WEB SITE