2010 VOLKSWAGEN JETTA SPORTWAGEN Complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE ANTI-LOCK AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLOW VOLKSWAGEN OF WINSTON-SALEM (425 SILAS CREEK PARKWAY, WINSTON-SALEM, NC 27127) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE INDEPENDENT MECHANIC CONTACTED MAG VOLKSWAGEN (6335 PERIMETER LOOP RD, DUBLIN, OH 43017, (614) 389-5556) TO ASSIST WITH THE DIAGNOSTIC TEST. THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED ALONG WITH THE ENTIRE FUEL SYSTEM DUE TO METAL SHAVINGS IN THE FUEL PUMP AND FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

ABS CONTROL MODULE PROBLEM/FAILURE WE SAW A RECALL FOR 2009 MODELS WITH THIS ISSUE! OUR VEHICLE IS A 2010 JETTA SPORTWAGON WITH LESS THAN 80K MILES ON IT WHICH WE PURCHASE DIN DECEMBER OF 2009 WITH A 7 YEAR/100K MILE EXTENDED WARRANTY. WE WERE ALWAYS REALLY HAPPY WITH THE CAR UNTIL WE GOT THE NOTICE THAT THIS WAS ONE OF THE CARS WITH THE EMISSIONS CHEATS IN IT. AS WE HAD SUCH LITTLE MILEAGE ON THE CAR WE ELECTED (AFTER MUCH CONTEMPLATION MIND YOU) TO HAVE THE CAR "FIXED" AND TOOK THE $5K IN RESTITUTION THEY OFFERED. JUST AFTER THE EMISSIONS "FIX" THE CAR STARTED SPUTTERING WHEN IN IDLE SPEED SO WE TOOK IT TO THE DEALERSHIP BUT WERE TOLD THEY DID NOT SEE ANY ERROR CODES AND COULD NOT DUPLICATE THE PROBLEM SO WE KEPT DRIVING THE CAR BUT THIS ISSUE DID NOT GO AWAY AND IS STILL A CONSTANT AGGRAVATION TO US AS THE ENTIRE CAR SHAKES WHEN THIS OCCURS. JUNE 2018 THE BRAKE LIGHT, THE TRACTION CONTROL LIGHT, AND THE ABS LIGHT CAME ON. WE TOOK IT TO THE DEALERSHIP AND THEY HOOKED IT UP TO THE COMPUTER WHICH INSTRUCTED THEM THAT THE ABS MODULE AND PUMP NEED TO BE REPLACED, APPROXIMATELY A $3,000 REPAIR. WE TOOK IT TO ANOTHER MECHANIC WHO INSTRUCTED US THAT THE PUMP WAS FINE BUT THE MODULE NEEDED TO BE REPLACED DUE TO THE FAULT THEY READ. JULY 2018, IN ADDITION TO THE PREVIOUS LIGHTS COMING ON, NOW THE DIESEL PRE-HEAT LIGHT CAME ON, THE STEERING LIGHT CAME ON, THE AIRBAG LIGHT CAME ON AND THE ESP LIGHT CAME ON, THE ENGINE LIGHT CAME ON. ONCE AGAIN WE TOOK IT TO THE DEALERSHIP AND GOT THE SAME ANSWER: THE ABS CONTROL MODULE IS FAULTY. WE ARE GETTING A THIRD OPINION AS WE HAVE A BAD FEELING THAT THE SOFTWARE UPDATE THEY INSTALLED FOR THE EMISSIONS "REPAIR" IS SETTING OFF SOME OF THESE COMMUNICATIONS ISSUES. AFTER 8.5 YEARS WITHOUT ANY ISSUES TO HAVE THESE PROBLEMS AFTER THEY "FIX" THE SOFTWARE SEEMS AWFULLY COINCIDENTAL.

GOT A NOTICE FROM CREDITKARMA.COM GIVING ME INFORMATION ON MY CAR MAKE AND MODEL BEING RECALLED FOR BRAKE SYSTEM ISSUES.

VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BRANDON VOLKSWAGEN LOCATED AT 9816 E ADAMO DR, TAMPA, FL 33619 WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT PART OF THE RECALL AND THE CONTACT HAD TO PAY FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/13/17 *BF

IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF URGENCY WITH THE BAD FAITH SHOWN BY DELAYING THIS PROCESS. I AM AWARE THAT THEIR CORPORATE REPRESENTATIVE AT OUR LOCAL DEALER HAS BEEN APPRISED OF MY SITUATION AND NOTHING HAS HAPPENED. CAN/WILL NHTSA 'COMPEL' THEM TO FOLLOW UP WITH THEIR AGREEMENT. I HAVE HAD A ;LOT OF TROUBLE WITH THE LOCAL DEALER AND HAVE FILED A BBB COMPLAINT ON THEM ALSO REGARDING THIS AND ANOTHER ISSUE. PLEAS HELP ME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SPRING FAILED ON PASS FRONT STRUT AT HIGHWAY SPEED, SMOOTH ROAD, CAUSING TIRE TO BLOW-OUT AND WHEEL BEARING TO FAIL. FAMILY IN CAR INCLUDING 6 WEEK OLD. BARELY COULD CONTROL CAR TO SAFE STOP. LUCKY. REPAIRS WILL RUN OVER $1500. DEALER INFORMED US THAT MANY VW AND AUDI CARS ARE EXPERIENCING THIS, THAT THEY ARE WORRIED AND HAVE INFORMED VW THEY HAVE A PROBLEM. HE SHOWED ME THREE OTHER FAILED SPRINGS. I KEPT MINE. IT HAS NO SIGNS OF CORROSION PRIOR TO FAILURE - METAL FATIGUE PROBABLY RELATED TO BAD METALLURGY, ACCORDING TO MY DAD WHO'S AN ENGINEER.CLASSIC SPIRAL FRACTURE. HAD TO HAVE CAR TOWED TO VW DEALER 150 MILES FROM HOME - RENT CAR FOR 2 WEEKS UNTIL REPAIRED.

CATASTROPHIC MALFUNCTION OF HIGH PRESSURE FUEL PUMP WITH METAL SHARDS IN THE FUEL SYSTEM. FUEL WAS NOT CONTAMINATED. THE VEHICLES MIL LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY, WAS ABLE TO STEER THE VEHICLE OFF HIGHWAY.

FACTORY RADIO MODEL RCD 510. CAR MILEAGE: 61,320 MILES. IT WAS HOT OUTSIDE AND I WAS RUNNING AIR CONDITIONING. AFTER DRIVING FOR ABOUT 30MIN WITH RADIO ON, THE RADIO WENT BLANK (BLACK SCREEN). IT WOULD NOT TURN BACK ON AT THE TIME. A TECHNICIAN CHECKED FUSES AND NO BLOWN FUSES WERE FOUND. THE RADIO REMAINED IN THE CAR FOR 2 MORE DAYS AND WOULD NOT TURN BACK ON. RADIO WAS REMOVED FROM THE CAR AND THE TECHNICIAN TOOK THE RADIO APART, COULD NOT FIND AN ISSUE, DISCHARGED CAPACITOR & RADIO STILL DID NOT WORK. RADIO IS TOTALLY DEAD. SAFETY ISSUE SINCE BLUETOOTH (HANDSFREE) PHONE WILL NOT WORK WITHOUT RADIO.