2013 VOLKSWAGEN JETTA SPORTWAGEN Complaints

WHILE DRIVING THE VEHICLE WAS LOW ON POWER AND THE GLOW PLUG LIGHT WAS FLASHING. THIS WAS THE SECOND TIME THAT THIS EXACT THING HAPPENED. THE FIRST TIME I TURNED THE CAR OFF AND LET IT SET FOR A FEW MINUTES AND IT RESTARTED AND RAN FINE. WE WERE ON THE HIGHWAY AND HAD TO MAKE OUR WAY THROUGH TRAFFIC TO THE SIDE OF THE ROAD, LUCKILY IT WAS NOT BUSY. ON JULY 31 THE SAME THING HAPPENED BUT THIS TIME THE CAR WAS STOPPED IN THE MIDDLE OF AN INTERSECTION COMING OFF OF THE HIGHWAY. THIS TIME THE CAR WOULD NOT RESTART AND THE CHECK ENGINE LIGHT ALONG WITH THE GLOW PLUG LIGHT WERE ON. ONCE WE HAD THE VEHICLE TOWED TO THE DEALERSHIP THEY PROCEEDED TO INFORM ME THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THE ENTIRE FUEL SYSTEM MINUS THE TANK HAD TO BE REPLACED DUE TO METAL SHAVINGS BEING IN THE FUEL SYSTEM. THE ONLY GOOD THING ABOUT THIS ISSUE WAS THAT NONE OF MY CHILDREN WERE IN THE CAR WHEN THIS HAPPENED AS THE CAR STOPPED IN THE MIDDLE OF AN INTERSECTION.

THE SUN ROOF DRAIN TUBES SHRINK AND SEPARATE CAUSING A WATER LEAK INSIDE OF THE CAR AND CONTINUING DOWN THE "A" PILLAR. THERE ARE AIR BAGS LOCATED IN THE "A" PILLAR, AND THIS WATER MIGRATION, WILL OVER TIME, HAVE AN AFFECT ON THE OPERATION OF THE AIR BAGS. I KNOW OF THREE FRIENDS WITH JETTA SPORTWAGENS WITHIN THIS BODY STYLE, MKVI, THAT HAVE THE SAME PROBLEM. VOLKSWAGEN HAS DENIED FIXING THIS PROBLEM AT THEIR COST, THEY SAY IT IS OUT OF WARRANTY. THIS IS GOING TO BE A SAFETY, AND LIABILITY ISSUE, IT MAY ALREADY BE ONE, AND IT SHOULD BE A RECALL ITEM, FIXED AT THEIR COST. TO CONTINUE TO USE THE SAME DRAIN TUBES, WHICH SHRINK AND LEAK AFTER ONLY TWO YEARS IS NEGLIGENCE. I HOPE THAT SOMEONE ISN'T INJURED BY THIS WHEN WET OR ROTTEN AIR BAGS ARE DEPLOYED.

FRONT SUNROOF GLASS (THE PORTION THAT MOVES WHEN THE GLASS IS OPENED) SPONTANEOUSLY SHATTERED. THIS OCCURRED WHILE DRIVING AT ~70MPH ON A SMOOTH HIGHWAY IN MINIMAL TRAFFIC; CLEAR WEATHER, ROUGHLY 60 DEGREES F. I DID NOT PASS UNDER ANY OVERPASSES IMMEDIATELY PRECEDING THIS EVENT. I NORMALLY LEAVE THE SUN SHADE BACK AND DID NOT NOTICE ANY CRACKS. AS I WAS DRIVING, I HEARD A VERY LOUD NOISE AND IMMEDIATELY GLASS STARTED FALLING ON ME AND THROUGHOUT THE CABIN. I SLOWED AND EXITED THE INTERSTATE, PULLED INTO A SAFE AREA AND IMMEDIATELY TOOK PICTURES AND CALLED MY INSURANCE. THE REMAINING GLASS APPEARS TO BE BOWED UPWARDS.