2003 VOLKSWAGEN PASSAT Complaints
View complaints related to 2003 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2003 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 VOLKSWAGEN PASSAT- BROOKLYN, NY
COILS FAILING RANDOMLY AND CAUSING THE CAR TO SHAKE VIOLENTLY AND LOSE POWER ON HIGHWAY. POTENTIAL DAMAGE TO BE CAUSED TO OTHER AREAS OF THE CAR BECAUSE OF THIS. IE OXYGEN SENSOR ETC. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- WINSTON SALEM, NC
AT A STOPLIGHT CAR BEGAN TO SHAKE AND SPUTTER, I MADE IT HOME WITH THE CAR SHAKING THE ENTIRE TIME. HAD TO REPLACE COILS. HAVE BROKEN DOWN TWICE AND HAD TO HAVE CAR TOWED SINCE THEN AND REPLACE COILS. NOT TOO MENTION THE OTHER SEVERAL TIMES COILS WERE REPLACED WITHOUT THE CAR ACTUALLY BREAKING DOWN. DUE TO THE COILS CONSTANTLY GOING BAD CAUSED THE CATALYTIC CONVERTER TO GO BAD, WHICH HAD TO BE REPLACED MAY 2011 ALONG WITH THE COILS AND O2 SENSOR. BUT TWO MONTHS LATER THE ENGINE LIGHT WAS ON AGAIN, ONCE AGAIN DUE TO THE COILS. THEY WERE REPLACED, AND ENGINE LIGHT ON AGAIN. THEY TOLD ME IT WOULD VOID THE WARRANTY ON THE CONVERTER DUE TO THE ISSUE WITH THE COIL PACKS! THE CAR NOW SMELLS LIKE IT IS BURNING WHEN ONLY DRIVING FOR 20-30 MINS. HAD TO GET A EMISSIONS WAIVER FROM THE DOT FOR 2 YEARS DUE TO THE PROBLEM SINCE IT WOULDN'T PASS INSPECTION. THERE IS OBVIOUSLY A PROBLEM WITH MORE THAN JUST THE COIL PACKS THEMSELVES. THEY HAVE BEEN REPLACED A DOZEN TIME, YET THERE IS STILL A PROBLEM. IT SEEMS TO ME THAT THE WHOLE HOUSING UNIT FOR THE COILS NEED TO BE REPLACED ALONG WITH THE WIRES, TOO PREVENT FIRE AND OTHER PROBLEMS WITH THE CARS. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- PROVIDENCE, RI
HEATER STOPPED WORKING AND BLEW COLD AIR. BROUGHT CAR INTO VW DEALER BE SERVICED. HEATING SYSTEM WAS FLUSHED WITH CLEANER. A COUPLE OF DAYS AFTER "REPAIR," CAR WAS DRIVEN WITH THE PASSENGER SEAT HEATER ON AND A 1 1/4" HOLE BURNT THROUGH SEAT EXPOSING BURNT HEATING ELEMENT AND BURNT FOAM. HEATER STOPPED WORKING A COUPLE OF WEEKS AFTER ABOVE "REPAIR." RETURNED TO DEALER TO REDO REPAIR AND REQUESTED THE SEAT HEATER AND SEAT UPHOLSTERY LEATHER REPLACED. TOLD THAT IT WOULD COST $1000.00 AND THAT IT WOULD BE THE OWNER'S RESPONSIBILITY. CLEARLY THE SEAT HEATERS ON THIS CAR MODEL ARE DEFECTIVE GIVEN ALL THE COMPLAINTS AND PRIOR RECALLS. VW REPLACED THE DRIVER'S SEAT HEATER WITH A RECALL...WHICH LEADS TO THE OBVIOUS QUESTION: "WHY WEREN'T THE PASSENGER SIDE SEAT RECALLED AS WELL?" WAS THIS A CALCULATION ON THE PART OF VW CORPORATE....THAT THE COST OF REPLACING THE DRIVER SEATS THROUGH A RECALL WAS LESS THAT THE LIABILITY DUE TO BURNS/ACCIDENTS/LOSS OF LIFE...BUT THE COST OF REPLACING THE PASSENGER SEATS THROUGH A RECALL WAS CALCULATED TO BE MORE THAN THE LIABILITY THERE? THIS DOES NOT SMELL GOOD. CLASS ACTION SUIT SEEMS APPROPRIATE. *KB
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- SEEKONK, MA
OWNER DROVE THE 2003 VOLKSWAGEN PASSAT (2.8 V6 ENGINE) HOME AND PARKED IT. HE CAME BACK OUT TO THE DRIVEWAY APPROXIMATELY 2 HOURS LATER AND FOUND THE VEHICLE SMOKING. SMALL FIRE AT RIGHT FRONT FLOOR PAN/MINOR MELTING OF DASH PLASTICS CAUSED BY HEAT FROM RIGHT SIDE EXHAUST PIPE/CATALYTIC CONVERTER. HEAT SHIELD MELTED, RUBBER BODY PLUG IGNITED AND CONSUMED, CARPET JUST ABOVE BODY PLUG WAS CHARRED. CAR JUST HAD RIGHT SIDE CATALYTIC CONVERTER AND PIPE REPLACED. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- BROCKTON, MA
HEATED SEAT COILS OVERHEATED AND BURNT SEAT ON DRIVER SIDE. 1 YEAR AFTER RECALL WAS DONE BY [XXX] VW BROCKTON MA, THEY TOLD ME THE HEATERS IN THE SEAT ARE NO LONGER UNDER WARRANTY AND TOLD ME TO CALL VW USA WITH MY PROBLEM, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2003 VOLKSWAGEN PASSAT- RICHMOND, VA
I HAVE A 2003 VOLKSWAGEN PASSAT WITH 77,650 MILES WITH PROBLEMS WITH THE OILPUMP AND ENGINE PROBLEMS THAT IS UNKNOWN. THE AUTOMOBILE WILL STALL NOT START IT HASN'T BEEN DRIVEN IN OVER 6 MONTHS DUE TO THE RATTLING NOISE IN THE ENGINE AND I BELIEVE SLUGGED IS BUILD UP IN THE ENGINE BUT SINCE THEN I HAVE REPLACED TWO OILPUMPS IN THE VEHICLE AND THE SENSORS. ENGINE OIL PRESSURE FAILURE AND DEFECTIVE COILS ON EACH CYLINDER. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- ROCHESTER, NY
2003 VOLKSWAGEN PASSAT HAS HAD RECURRING PROBLEMS WITH IGNITION COILS OVER THE PAST TWO YEARS (HAVE ALREADY HAD TWO REPLACED AT PERSONAL EXPENSE, AS THEY WERE NOT UNDER RECALL/WARRANTY) MOST RECENT ISSUE WITH SUCH HAS OCCURRED THE PAST TWO WEEKS, BEGINNING WITH THE APPEARANCE OF THE CHECK ENGINE LIGHT ALONG WITH PERIODS OF MY VEHICLE RUNNING VERY ROUGH (A "RUMBLING" TYPE SENSATION, PARTICULARLY WHEN IDLING/WHILE STOPPED) THIS SOON ESCALATED INTO A TOTAL LOSS OF POWER WHILE DRIVING ON THE FREEWAY THE OTHER DAY, WHICH NECESSITATED IN ME HAVING TO ABRUPTLY PULL ONTO THE SHOULDER, SMOKE CAME OUT FROM UNDER THE HOOD FOR A MINUTE OR TWO. TOOK MY PASSAT TO A LOCAL REPAIR SHOP THE NEXT DAY, WHERE THEY READ THE ERROR CODE(S) FOR MY CHECK ENGINE LIGHT---TURNS OUT THERE ARE 10 IN ALL, 1 FOR EACH CYLINDER IN MY ENGINE (I HAVE A V6), 3 FOR EACH IGNITION COIL, AND 1 GENERAL ENGINE CODE. THIS WILL BE THE THIRD TIME I HAVE DEALT WITH THIS ISSUE IN A VERY SHORT TIME FRAME. I WILL BE CALLING THE DEALERSHIP FIRST THING IN THE MORNING BUT I DO NOT BELIEVE THERE IS ANY RECALL/WARRANTY OUT FOR THIS ISSUE STILL. I AM VERY UPSET AND DISPLEASED WITH VW AND THEIR LACK OF RELIABILITY/CREDIBILITY REGARDING THIS ISSUE. IT SEEMS THAT IT IS QUITE WIDESPREAD FROM WHAT I HAVE RESEARCHED AND READ AND I HOPE THAT SOMETHING WILL BE DONE ABOUT IT SOON, I CANNOT AFFORD TO KEEP PAYING FOR THIS AND CERTAINLY CANNOT AFFORD FOR THE SAFETY HAZARDS OF IT TO GET ANY WORSE, IM AFRAID AN ENGINE FIRE WILL BE NEXT!! *KB
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- BRANCHBURG, NJ
COILS FOR CYLINDERS 2-4 INEXPLICABLY FAILED AS WELL AS THE PLUGS AND NEED TO BE REPLACED IN ORDER TO REPAIR MISFIRE CODE. ENGINE PURGE VALVE ALSO NEEDS TO BE REPLACED.
Source: PORTABLE SAFETY COMPLAINT FORM -
2003 VOLKSWAGEN PASSAT- MESA, AZ
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THE TIMING BELT COULD NOT BE ADJUSTED. THE CHECK ENGINE LIGHT ILLUMINATED BECAUSE OF THE TIMING CHAIN FAILURE WHICH ALSO CAUSED DAMAGE TO THE IGNITION COIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE TIMING CHAIN WAS DESIGNED TO BE A LIFETIME TIMING SYSTEM AND COULD NOT BE ADJUSTED. THE CONTACT WAS UNABLE TO REGISTER THE VEHICLE BECAUSE THE CHECK ENGINE LIGHT WAS ON. THE CONTACT SPOKE TO THE MANUFACTURER WHO STATED THE ONLY THING THAT CAN BE DONE IS TO REPLACE ALL FOUR CAM GEAR ADJUSTERS, CONTROL SOLENOID HOUSING, ADJUSTER BOLTS AND TIMING CHAINS, THE VALVE COVER GASKET AND SEALS, TORQUE CONVERTER BOLTS, EXHAUST GASKETS, INTAKE MANIFOLD GASKETS, INJECTOR SEALS, CHAIN COVER, CHAIN TENSIONERS, REAR MAIN SEAL AND THE THROTTLE BODY GASKETS. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 VOLKSWAGEN PASSAT- EWA BEACH, HI
I OWN A 2003 VW PASSATT 1.8L TURBO. I PURCHASED THIS CAR BRAND NEW, AND HAVE USED FULLY SYNTHETIC OIL FOR THE ENTIRE LIFE OF THE VEHICLE. FROM READING SEVERAL FORUMS ON THE ISSUE I AM GOING TO REPORT, I DO NOT HAVE A GOLD PLATED RECORD OF ALL OIL CHANGES AND MAINTENANCE. I HAVE CHANGED MY OIL EVERY 3000-5000 MILES. TWO MONTHS AGO, I WAS DRIVING MY CAR WHEN THE STOP ENGINE OIL PRESSURE LIGHT CAME ON. I IMMEDIATELY PULLED OVER AND HAD THE CAR TOWED TO MY MECHANIC, WHO IS A MASTER MECHANIC. THE CAUSE OF THE PROBLEM WAS THE OIL INTAKE TUBE IN THE OIL PAN....IT WAS COMPLETELY CLOGGED UP AND NO OIL WAS GETTING THROUGH IT. I PAID FOR PARTS AND LABOR FOR HIM TO MAKE THE REPAIRS AND IT COST ME $2500 DOLLARS. I WOULD LIKE TO BE REIMBURSED FOR MY COST, AND FIND OUT WHAT VW HAS DONE TO COVER OWNERS FOR THESE REPAIRS? THANK YOU VERY MUCH. *TR
Source: NHTSA WEB SITE