2003 VOLKSWAGEN PASSAT Complaints
View complaints related to 2003 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2003 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 VOLKSWAGEN PASSAT- KENNESAW, GA
NOTICED A LEAKING GAS TANK ON MY 2003 VOLKSWAGEN PASSAT. THIS IS THE FIRST TIME THAT THIS HAS OCCURRED. HOWEVER, THERE HAS BEEN SEVERAL RECALLS ON THIS CAR THAT PERTAIN TO ISSUES WITH THE FUEL LINE, GAS TANK CAP, HEAT SHIELD AND GAS TANK. AFTER NOTICING THIS LEAK, I IMMEDIATELY TOOK THE CAR INTO THE VOLKSWAGEN DEALERSHIP FOR SERVICE BECAUSE THE AMOUNT OF GAS LEAKING FROM THE REAR END OF THE CAR WAS FAIRLY SUBSTANTIAL AND ENOUGH TO EASILY CAUSE A SERIOUS FIRE. ONCE AT THE DEALER, THEY SAID THAT THE ISSUE WAS THE GAS CAP/NOZZLE THAT IS CONNECTED TO THE GAS TANK. THIS NOZZLE IS VERY SMALL AND SEEMS TO BE VERY BRITTLE, EASY TO BREAK OFF. MY CONCERN IS THAT THERE ARE A NUMBER OF THESE CARS ON THE ROAD THAT SPONTANEOUSLY SEEM TO START LEAKING GASOLINE FROM THEIR FUEL TANKS. AS I WAS NEVER INVOLVED IN AN ACCIDENT, NEVER WENT DOWN A DIRT ROAD OR EVEN HIT A SPEED BUMP ALL OF WHICH MIGHT (IN A REMOTE CIRCUMSTANCE) CAUSE THE NOZZLE TO BREAK. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- ATLANTA, GA
2003 VW PASSAT WAGON 1.8 T SLUDGE ISSUE STOP ENGINE LIGHT CAME ON AT 88,683 MILES INDICATING OIL PRESSURE IS LOW AND VEHICLE SHOULD NOT BE DRIVEN. HAS NOT YET BEEN REPAIRED/REPLACED: OIL SLUDGE LOW BAR PRESSURE $1792. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- SEATTLE, WA
I JUST READ THAT THE NHTSA WAS INVESTIGATING THE FAILURE OF COILS ON 2002/2003 VW PASSATS. I HAD A 2003 PASSAT THAT HAD THE NUMBER 2 CYLINDER COIL FAIL AT ABOUT 28,000 MILES IN 2007. THE DEALER REPLACED IT, BUT I HAD TO PAY APPROXIMATELY $150. AT ABOUT 29,000 THE NUMBER 4 CYLINDER COIL FAILED. I STILL HAD TO PAY ABOUT $100 WITH THE DEALER ABSORBING THE COST OF THE PART ITSELF. THE VW DEALER TOLD ME THAT VW DID NOT HAVE A PROBLEM WITH THEIR COILS OTHER THAN ON A RANDOM BASIS, AND THAT THERE WERE NO MANUFACTURING DEFECTS WITH THE COILS. THEY SAID THAT IT WAS JUST COINCIDENCE THAT I HAD TWO COILS FAIL. BECAUSE OF THE FAILURE OF TWO COILS AT RELATIVELY LOW MILEAGE I DECIDED THAT THE CAR WAS NOT RELIABLE, AND TRADED IT IN FOR A HONDA ACCORD. NOW IT APPEARS THAT VW DID HAVE A PROBLEM FOR WHICH I WAS PENALIZED BOTH BY HAVING TO PAY FOR THE COST OF THE TWO REPAIRS, BUT ALSO BECAUSE THOSE PROBLEMS CAUSED A LACK OF CONFIDENCE IN THE RELIABILITY OF THE VW RESULTING IN MY TRADING IT IN WELL BEFORE ONE WOULD EXPECT TO HAVE TO TRADE IN A CAR. MY 2007 HONDA ACCORD HAS OVER 45,000 MILES, AND THERE HAVE BEEN NO PROBLEMS OF ANY KIND. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- ALEXANDRIA, VA
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSED. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY PLASTIC COVERS BECAME FOGGY DUE TO THE SUN LIGHT. WHILE DRIVING 25 MPH AT NIGHT THE HEADLIGHTS LOOKED AS THOUGH THEY WERE OFF AND IT WAS DIFFICULT TO SEE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE HEADLIGHT ASSEMBLY WAS NOT REPLACED AND IS CONCERNED THAT THERE ARE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 VOLKSWAGEN PASSAT- ST.PAUL, MN
THE CHECK ENGINE LIGHT ON MY VW PASSAT 2003 WITH ONLY 60 K MILES CAME ON WHILE I WAS DRIVING AND AS A RESULT OF THAT THE THERMOSTAT AND THE OXYGEN SENSOR HAD TO BE REPLACED. THE CAR MECHANIC WAS IS AN INDEPENDENT VW MECHANIC AND HE WAS OF THE OPINION THAT AT SUCH MILEAGE SUCH MALFUNCTIONS SHOULD NOT OCCUR IN THIS CAR. *TR
Source: NHTSA WEB SITE -
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2003 VOLKSWAGEN PASSAT- CARMICHAEL, CA
I PURCHASED AN 03 VW PASSAT FROM A VW DEALER AS A CERTIFIED PRE-OWNED VEHICLE BACK IN 2/07. WITHIN THE FIRST WEEK OF PURCHASE I HAD BRAKE PROBLEMS. THE NEXT COUPLE YEARS WERE FOLLOWED BY VALVE COVER LEAKS, ENGINE LEAKS, AUTO WINDOW PROBLEMS, BATTERY PROBLEMS, RECALL ISSUES, WATER INTRUSION ISSUES, IGNITION COIL RECALL AND THE LIST GOES ON. AFTER A WATER INTRUSION JUST DAYS AFTER THE REPLACEMENT OF FAULTY IGNITION COILS I CONTACTED THE MANUFACTURE NOTIFYING THEM OF THE PROBLEMS. THE MANUFACTURE HAD HELD THEIR FOOT TO THE GROUND THAT MY CAR IS OUT OF WARRANTY (THAT I WAS TOLD AT TIME OF SALE I DID NOT HAVE) AND SO THEY ARE ABLE TO DO NOTHING ABOUT ANY OF THE PROBLEMS WITH THIS VEHICLE. HOWEVER AS IT STANDS I HAVE NEARLY $3000 IN REPAIRS NEEDED TO THIS VEHICLE. NOT TO MENTION THE WATER LEAK/DAMAGE FROM WHAT I UNDERSTAND MAY ACTUALLY MEAN MY VEHICLE IS CONSIDERED A TOTAL LOSS AT THIS POINT. I HAVE EXPRESSED TO THE MANUFACTURE THAT I AM CONCERNED FOR THE SAFETY OF MYSELF BUT MY SMALL CHILDREN AS WELL EVER TIME WE ARE IN THIS VEHICLE. AMONG THE SEVERAL THINGS THAT ARE POTENTIAL TO OCCUR WHILE I AM DRIVING I ALSO WORRY ABOUT THE POTENTIAL FOR MOLD EXPOSURE FROM THE WATER DAMAGE. DUE TO COST I AM UNABLE TO GET ANY OF THIS CORRECTED AND CAN NOT AFFORD TO GO THRU MY INSURANCE ONLY TO BE TOLD THAT IT IS A MANUFACTURE ISSUE AND SO I AM STUCK. I FEEL THAT AT THIS POINT I AM DRIVING AROUND IN A SAFETY HAZARD AND DON'T KNOW WHAT TO DO. EVERY TIME I RECEIVE A REPLAY FROM ANYONE I JUST END UP BACK AT THE SAME PLACE....CONTACT THE BBB, ETC. I AM GETTING NO WHERE AND DON'T KNOW WHAT TO DO THEREFORE AM LOOKING INTO ANY AND ALL RESOURCES SO ANY INFORMATION WOULD BE USEFUL. THANK YOU FOR YOUR TIME. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- SPRINGDALE, AR
ON APRIL 20, 2010 MY 2003 VOLKSWAGEN PASSATS CHECK ENGINE LIGHT CAME ON AT AROUND 4:45 PM. I IMMEDIATELY CALLED THE PLACE WHO DOES ALL MY REPAIR WORK, AND WAS TOLD I COULD DROP OFF THE CAR THAT NIGHT, AND THEY WOULD CHECK IT OUT THE FOLLOWING MORNING. I ARRIVED AT THE LOCATION AROUND 5:10, PARKED THE CAR AND WENT TO PLACE MY KEY IN THE NIGHT DROP BOX. WHEN I WALKED BACK TO THE CAR I SAW SMOKE COMING OUT FROM UNDER THE HOOD. I RAISED THE HOOD AND SAW FLAMES COMING FROM WHAT LOOKED LIKE UNDER THE BACK OF THE ENGINE COMPARTMENT. THEN I NOTICED THAT THERE WERE FLAMES COMING OUT FROM UNDER THE DASHBOARD INSIDE THE CAR. I CALLED 911 AND RAN TO A NEARBY GAS STATION TO GET A FIRE EXTINGUISHER. WHEN I GOT BACK TO THE CAR THERE WERE FLAMES VISIBLE INSIDE THE CAR. I USED THE ENTIRE FIRE EXTINGUISHER AND IT DID NOT EVEN PHASE THE FIRE. WITHIN 1 MINUTE THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPT. ARRIVED WITHIN 6 MINUTES AND THE CAR WAS GONE. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- DALLAS, TX
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2003, VW, PASSAT: A.)TIE ROD AND B.)BRAKE VACUUM VIN: [XXX] 2006 VW RECALLS 06V472000 & 05V540000 ARE SUSPICIOUSLY THE SAME PROBLEM AS MY 2003 PASSAT. LAST TRIP TO SERVICE DEPT REVEALED BOTH PROBLEMS. THERE HAS BEEN NO ACCIDENT OR INJURY TO DATE. *TR
Source: NHTSA WEB SITE -
2003 VOLKSWAGEN PASSAT- BRONX, NY
2003 VOLKSWAGEN PASSAT FIRE*CW THE CONSUMER STATED WHILE DRIVING A LIGHT BLINKED ON THE DASHBOARD. ACCORDING TO THE OWNER'S MANUAL, IT WAS A LIGHT FOR THE CATALYTIC CONVERTER. WHEN THE CONSUMER ARRIVED TO THE DEALER, THE LIGHT WENT OUT, AND THEY COULD NOT FIND A PROBLEM. THE LIGHT RETURNED SHORTLY THEREAFTER AND STAYED ON. THE DEALER REPAIRED THE LIGHT. THE BALL JOINTS FAILED, BUT THEY WERE NOT COVERED UNDER WARRANTY. SOON, THE LIGHT ILLUMINATED ON THE DASHBOARD AGAIN, THAT WAS SUPPOSED TO HAVE BEEN FIXED BY THE DEALER EARLIER IN THE YEAR. THE CONSUMER CONTINUED DRIVING, WHEN SUDDENLY ANOTHER MOTORIST INFORMED HER THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT STATED THE FIRE WAS CAUSED BY THE CATALYTIC CONVERTER. THE CONSUMER'S INSURANCE AGENT CONTACTED HER AND ADVISED HER VOLKSWAGEN WAS COVERING ALL THE COST RELATED TO THE INCIDENT, BECAUSE THE FIRE WAS A RESULT OF A RECALL THAT HAD NOT BEEN TAKEN CARE OF BY THE AUTHORIZED DEALER FROM WHERE THE VEHICLE WAS PURCHASED. *JB
Source: CONSUMER LETTER -
2003 VOLKSWAGEN PASSAT- CARMICHAEL , CA
I PURCHASED A CERTIFIED USED VEHICLE FROM VOLKSWAGEN IN 2/07'. WITHIN THE FIRST MONTH I BEGAN HAVING PROBLEMS WITH THIS VEHICLE. THE LAUNDRY LIST, STARTING WITH THE BRAKES, INCLUDES A LEAK IN THE TRUNK, ENTIRE BRAKE REPLACEMENT WITHIN THE FIRST YEAR, SEVERAL RECALLS, BATTERY REPLACEMENT, CRACKED VALVE COVER, PROBLEMS WITH ENGINE COOLANT TEMP SENSOR, FAULTY IGNITION COILS CAUSING SERIOUS SAFETY HAZARDS AS A RESULT OF THE VEHICLE 'SHAKING' WHILE ON & POTENTIAL TO STALL AT ANY GIVEN TIME, A RECENT MASSIVE WATER LEAK INSIDE INTERIOR OF VEHICLE CAUSING INTERIOR WATER DAMAGE AS WELL AS A BUILD UP OF MILDEW AND POSSIBLY MOLD AS WELL AS NOW CAUSING THE WINDOWS TO FOG UP CONSTANTLY DUE TO MOISTURE UNDER FLOOR MATS, PROBLEMS WITH LEFT BLINKER, TROUBLE STARTING, SEVERAL CURRENT ENGINE LEAKS TO THE EXTENT OF A FEW THOUSAND DOLLARS, AUTOMATIC WINDOW PROBLEMS, WORN CV BOOTS CURRENTLY MAKING A CLICKING NOISE; THIS BEING THE MAJOR THINGS THAT HAVE OCCURRED TO DATE. IN GOOD FAITH, AFTER A VERY SCARY RIDE THIS LAST JANUARY, I CONTACTED VW OF AMERICA IN AN ATTEMPT TO NOTIFY THEM OF THE SITUATION AND WAS INFORMED THAT THEY WERE NOT GOING TO ACCEPT ANY RESPONSIBILITY FOR THEIR PRODUCT BECAUSE I WAS OUT OF A WARRANTY THAT I WAS ORIGINALLY TOLD (DURING TIME OF SALE) I DID NOT HAVE ANYWAY. IN ADDITION, HOWEVER, IT WAS STATED TO ME LATER BY THEIR REPRESENTATIVE THAT NONE OF THE ITEMS WOULD HAVE BEEN COVERED ANYWAY. I AM A SINGLE MOM IN NO FINANCIAL POSITION TO HIRE AN ATTORNEY OR EVEN PAY FOR THE COST THIS VEHICLE HAS INCURRED AND WHILE THIS IS MY ONLY MEANS OF TRANSPORTATION I HAVE NO OTHER OPTION THEN TO CONTINUE DRIVING IT. WITH THAT SAID HOWEVER I STRONGLY FEEL THAT GIVEN THE CURRENT CONDITION OF THIS VEHICLE AND THE POTENTIAL OF ANYONE OF THESE ITEMS TO FAIL THIS VEHICLE IS A SAFETY HAZARD AND GIVEN THAT I PURCHASED THIS VEHICLE ONLY 3 YEARS AGO THIS IS AN EXCESSIVE AMOUNT OF PROBLEMS FOR IT TO HAVE. I STRONGLY FEEL AT THIS TIME THAT VW SOLD ME A LEMON. *TR
Source: NHTSA WEB SITE