2003 VOLKSWAGEN PASSAT Complaints

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THE VEHICLE STARTED TO MAKE NOISES WHILE DRIVING 40MPH. HE STATED THAT THE OIL FUNCTION LIGHT ALSO CAME ON. THE VEHICLE WAS TAKEN TO A MECHANIC AND THEY STATED THAT THEY HAVE SEEN THIS BEFORE AND SHOULD TAKE THE VEHICLE TO THE MANUFACTURER. THE CONTACT TOOK THE VEHICLE TO THE MANUFACTURER AND THEY REFUSED TO REPAIR THE VEHICLE BECAUSE HE DIDN'T HAVE ALL HIS RECORDS FOR THE OIL CHANGES. THE FAILURE AND CURRENT MILEAGES WAS 96,000.

VOLKSWAGEN PASSAT 2003 ENGINE WAS RUINED AND HAD TO BE REPLACED WITH 26,000 MILES ON IT. I WAS TOLD BY MY PURCHASE DEALER THAT THEY WOULD NOT COVER THE COST OF REPLACEMENT AND MY INSURANCE COMPANY REPLIED THE SAME. MY INCIDENT OCCURRED DURING A RAINY DAY IN MIDDLEBURY, IN. THE ENGINE STOPPED WORKING WHEN I WAS ON A BRIDGE AND IN A 2" PUDDLE. BOTH VW AND MY INSURANCE COMPANY SAID THEY DO NOT COVER ANYTHING RELATED TO WATER DAMAGE. AN ENGINE SHOULD NOT BE RUINED IN A 2" PUDDLE. I WROTE TO "CLICK AND CLACK" EVENTUALLY ABOUT THE DAMAGE. THEY TOLD ME OTHER VS PASSAT OWNERS HAD THEIR ENGINES DAMAGED AND NEEDING TO BE REPLACED BUT IT WAS BY OTHER EVENTS. THE LOSS OF THE ENGINE HAPPENED IN THE PASSAT BECAUSE THE AIR INTAKE WAS THE LOWEST PART OF THE ENGINE AND WAS AFFECTED BY ANYTHING NEAR THE INTAKE. THIS HAPPENED IN 2004 IN MY CAR AND MY REPLACEMENT WAS OVER $11,000 AND HAD TO BE PAID PERSONALLY BY ME. I DID NOT KNOW THAT I COULD COMPLAIN TO THE GOVERNMENT AT THAT TIME. I WOULD STILL LIKE TO FILE THE COMPLAINT AND ASK FOR INVESTIGATION INTO THE NUMBER OF CARS INVOLVED WITH THE LOSS OF THE ENGINE. MINE IS THE VS PASSAT GLX, 4 MOTION. *TR

I PURCHASED A 2003 VOLKSWAGEN PASSAT FROM FLOW MOTORS OF GREENSBORO, NC. THE VEHICLE WAS CERTIFIED BY VOLKSWAGEN WITH A TWO YEAR 24,000 WARRANT. THE ENGINE BLEW WHEN IS WAS 260 MILES OVER OR OUTSIDE THE WARRANTY. THE CAUSE OF THE ENGINE BLOWING WAS DUE TO OIL PRESSURE AND THE LACK OF OIL PRESSURE IN THE ENGINE. MY WIFE AND THREE YEAR OLD WERE DRIVING BACK FROM WASHINGTON, D.C. TO GREENSBORO AND BROKE DOWN IN LYNCHBURG, V.A. THE SERVICE MANAGER AT TERRY'S VOLKSWAGEN IN LYNCHBURG TOWED THE VEHICLE IN TO THEIR SHOP AND LOOKED AT THE ENGINE. THEY REPORTED THAT A CAM BOLT SNAPPED IN THE ENGINE WHICH CAUSED THE OIL PRESSURE TO CEASE AND IN RETURN CAUSED THE ENGINE TO BLOW. THEY TOLD ME THAT A CAM BOLT SHOULD NEVER SNAP AND THIS WAS A PRODUCT FAILURE. FLOW MOTORS RETRIEVED THE VEHICLE AND DENIED ANY RESPONSIBILITY FOR THE PRODUCT FAILURE AND RECOMMENDED I PUT A NEW ENGINE IN THE VEHICLE AT THE COST OF 6,500. I REPLACED THE ENGINE AND A COUPLE OF MONTHS LATER HAD TO REPLACE A COOLING FLANGE AT 300.00 AND AFTER THAT A VACUUM HOSE AT 300.00. BEFORE REPLACING THE VACUUM HOSE THERE WAS A LEAK IN MY BACK FLOORBOARD AND HAD THE VEHICLE IN AT FLOW MOTORS ON TWO OCCASION BUT THEY COULD NOT LOCATE THE LEAK BUT STILL CHARGED ME 50.00 TO LOOK FOR THE LEAK. I'VE HAD TO CUT THE CARPET OUT OF THE BACK FLOORBOARD BECAUSE OF MOLD. VOLKSWAGEN BROKE MY HOOD SUPPORT BAR AND ALSO REFUSED TO COVER THE EXPENSES TO PAY FOR THAT. WHEN THE VEHICLE'S ENGINE BLEW MY WIFE CALLED ME IMMEDIATELY TO TELL ME THE ENGINE LIGHT WAS ON. I TOLD HER TO PULL OVER IMMEDIATELY AND SHE DID. WHEN SHE CAME TO A STOP THE ENGINE CUT OFF AND WOULD NOT START BACK UP. THE ENGINE HAD JUST OVER 91,000 AND CAN'T ACCEPT HAVING TO REPLACE THE ENGINE WHEN ALL THE MAINTENANCE WAS KEPT UP. TERRY VOLKSWAGEN SAYS THE CAM BOLT SNAPPED AND STATED THAT SHOULD NEVER HAPPEN ON A VEHICLE WITH ONLY 91,000. I HAVE COMPLAINED TO VOLKSWAGEN, THE BBB, AND CURRENTLY AM SPEAKING WITH AN ATTORNEY. *TR

2003 VW PASSAT SPONTANEOUSLY COMBUSTED IN THE GARAGE OF OUR HOME. THERE ARE NO EVENTS OF CONCERN LEADING UP TO THE FIRE. THE CAR HAD BEEN PARKED IN THE GARAGE SINCE 5:00 PM ON JANUARY 9, 2010 AND THE FIRE WAS DISCOVERED AT ABOUT 3:00 AM ON JANUARY 10, 2010. A NOISE FROM THE CAR ALERTED US AND UPON LOOKING IN THE GARAGE THERE WERE FLAMES COMING FROM THE ENGINE UNDER THE CAR. THE FIRE TOTALED THE CAR AND CAUSED OVER $100,000. DAMAGES TO THE STRUCTURE OF OUR HOME. THE COST TO REPLACE AND REPAIR CONTENTS IS NOT YET KNOWN. *TR

DRIVING AT 65MPH AND OIL PRESSURE LIGHT COMES ON -TAKES US 15 MINUTES TO FIND A SAFE SPOT TO PULL OVER- GET CAR TO DEALER -'SLUDGE " IN THE ENGINE- REGULARLY SERVICED CAR FOR 7 YEARS. *TR

CAR MISSING A GETTING BAD MILAGE ...SAME CAR DOES NOT RUN WELL AND CAUGHT FIRE BY TURBO 2003 PASSAT VW 1.8 LITER TURBO. *TR

MY 2003 PASSAT HAS 104,000 MILES AND IS CURRENTLY BEING FIXED DUE TO OIL SLUDGE IN MY ENGINE. 2 YEARS AGO MY MECHANIC WARNED ME OF THIS ISSUE; HOWEVER, A FAITHFUL VOLKSWAGEN OWNER I DECIDED TO KEEP MY CAR AND FAITHFULLY CHANGE MY OIL EVERY 3,000 MILES WHILE THE OWNER'S MANUAL SAY EVERY 5,000 MILES. FRIDAY, JANUARY 15, 2010 I FOUND MYSELF STRANDED OFF THE HIGHWAY, ON A TRIP, DUE TO OIL SLUDGE. I AM FIRM BELIEVER IN TAKING CARE OF YOUR CAR AND FEEL AS THOUGH THIS IS A VOLKSWAGEN ISSUE. IT SEEMS AS THOUGH THERE ARE SEVERAL ISSUES WITH THIS AND VOLKSWAGEN AND WOULD LIKE FOR AN ACTION TO BE CONSIDERED. *TR

HAD MY IGNITION COILS IN MY VW 2003 PASSAT GO OUT. WENT TO AUTO REPAIR HAD REPAIRS DONE AT 340.00. 2 MONTHS LATER GOT LETTER OF RECALL FOR EXACT PROBLEM, LETTER SAID TO SEND IN RECEIPTS FOR REIMBURSEMENT. SENT FORMS, FOLLOWED UP WITH CALL AND GOT CHECK THIS WEEK...FOR 78.00. CALLED # ON FORM AND THEY SAID THEY REFUND WHAT THE US AVERAGE COST WOULD BE AND IN THIS CASE THAT WAS IT. I WENT BACK TO THE DEALER TO ASK THEM AND THEY SAID THEY WOULD HAVE DONE THE REPAIRS FOR 320.00 AND THAT I WAS BEING RIPPED OFF. AFTER TALKING WITH THE RECALL AGENCY AND BEING PUT ON HOLD 4 TIMES THEY SAID THAT WAS IT AND ALL I WOULD RECEIVE. *TR

MY 2003 VW PASSAT 1.8T HAS THE WELL DOCUMENTED SLUDGE ISSUE THAT THOUSANDS OF VW/AUDI OWNERS ARE EXPERIENCING. INITIALLY I HAD TO HAVE THE CAR TOWED B/C A GASKET WAS LEAKING OIL INTO THE SPARK PLUGS, AND MY ENGINE COIL PACK WAS BAD. I PAID $700 TO REPAIR AND REPLACE THE PARTS. 80 MILES AFTER LEAVING THE MECHANIC SHOP, THE OIL LIGHT AND STOP ENGINE LIGHTS CAME ON. TOWED THE CAR AGAIN; NO OIL PRESSURE. COLLECTED ALL OF MY MAINTENANCE RECORDS AND TOOK THEM TO VW TO GET APPROVAL OF THE WARRANTY ISSUE BEFORE LETTING THEM "CONFIRM" ENGINE SLUDGE ($500 DIAGNOSIS FEE FOR DROPPING THE OIL PAN). IF THE ISSUE IS ENGINE SLUDGE, THE ENGINE IS A LOST CAUSE BECAUSE THE LOW OIL PRESSURE STARVED THE ENGINE HEAD FOR OIL. THE VW DEALERSHIP IS WAITING FOR MY MONEY BEFORE THEY'LL DIAGNOSE THE ENGINE SLUDGE- WHICH YOU CAN SEE IN THE ENGINE HEAD WITH YOUR EYES. VWOA HAS ISSUED AN EXTENDED WARRANTY, UNLIMITED MILEAGE, 8 YEARS FROM SALE DATE, TO OWNERS WITH ALL OF THEIR OIL CHANGE/MAINTENANCE RECEIPTS. YET, DESPITE THE "EFFORT" BY VW, THEY DENY ALL THE CLAIMS I'VE RESEARCHED- SAYING EVERYONE WAS IRRESPONSIBLE WITH THEIR MAINTENANCE- NO ONE TOOK CARE OF THEIR ENGINE. LOOPHOLES LEFT AND RIGHT TO BLAME THE CONSUMER, WHILE WE SIT POWERLESS TO GET OUR CARS BACK ON THE ROAD. YET, THIS ISSUE LEAVES ME WITH NO CAR. ALL OF US "SLUDGE" OWNERS ARE LEFT WITH CARS DEAD ON THE SIDE OF THE ROAD, ALL WITH THE SAME PROBLEM AND VW TURNING THEIR HEADS THE OTHER WAY. *TR

WENT TO START MY CAR AND THE MALFUNCTION INDICATOR LAMP LIGHT WAS ON AND MY CAR WAS SHAKING UNCONTROLLABLY. I CALLED THE DEALERSHIP THEY HAD TOLD ME TO HAVE MY CAR TOWED IN. AS I DID, THE PROBLEM WAS THE IGNITION COILS, THEY DID MENTION THAT THERE WAS A RECALL ON THE 4 CYLINDERS AND THEY HAVE HAD SEVERAL PEOPLE COME IN WITH THIS PROBLEM AFTER THE ARTIC BLAST CAME THROUGH LAST WEEK. THE REASON WHY I'M WRITING IS BECAUSE I THINK ITS KIND OF WEIRD AFTER THIS RECALL CAME OUT SO MANY PEOPLE HAVE HAD THIS PROBLEM RECENTLY AND JUST WONDERING WHY THIS PARTICULAR PART IS NOT COVERED UNDER A RECALL FOR A V6. TO ME IT DOESN'T MAKE ANY SENSE WHY NOT, MY PROBLEM IS OCCURRING EXACTLY WHEN ALL THESE OTHER CARS ARE BEING RECALLED FOR THE SAME THING. *TR