2003 VOLKSWAGEN PASSAT Complaints

View complaints related to 2003 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2003 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 VOLKSWAGEN PASSAT
    - WESTFIELD, MA

    AT APPROXIMATELY 9:35 PM, NOVEMBER 29, 2007, I ENTERED MY 2003 VW PASSAT AND STARTED THE ENGINE. THE AIR TEMPERATURE SHOWED 39 DEGREESF SO I SWITCHED ON THE CONTROL FOR THE HEATED SEAT ON THE DRIVER'S SIDE TO HIGH. APPROXIMATELY 10 MINUTES AFTER STARTING THE CAR IT SMELLED LIKE SOMETHING WAS BURNING. I AM A NON-SMOKER. IT BECAME APPARENT THAT THE SMELL WAS FROM INSIDE THE CAR AND I BEGAN TO EVALUATE POSSIBLE SOURCES FOR A FIRE SINCE THE SMELL SEEMED TOO CLOSE TO BE COMING FROM THE ENGINE COMPARTMENT. I BEGAN TO FEEL AROUND THE SEAT SINCE I KNEW THE SEAT WARMER WAS ON AND SUDDENLY REALIZED THAT AN AREA UNDER MY LEFT THIGH WAS HOT. FURTHER INVESTIGATION, WITH MY HAND, REVEALED THAT MY COAT FELT BURNED OR MELTED AND THE SEAT WAS EXTREMELY HOT TO THE TOUCH. I IMMEDIATELY TURNED OFF THE SEAT HEATER. THE AREA SEEMED TO COOL OFF SLIGHTLY SO I CONTINUED HOME - ABOUT A 10 MINUTE DRIVE. AFTER ARRIVING HOME I CHECKED THE SEAT AND MY COAT. THE SEAT WAS STILL WARM TO THE TOUCH 25 MINUTES AFTER THE SWITCH HAD BEEN TURNED OFF. THERE IS A HOLE IN THE LEATHER SEAT APPROXIMATELY 0.5 INCHES IN DIAMETER, WITH FLECKS OF BLACK SOOT AROUND THE EDGES, ABOUT 4.75 INCHES FROM THE BACK OF THE SEAT AND 2.5 INCHES IN FROM THE LEFT SIDE OF THE SEAT. MY COAT HAS AN AREA APPROXIMATELY 0.5 INCHES IN DIAMETER THAT IS EITHER MELTED OR THE SEAT IS MELTED ONTO MY COAT. THE INCIDENT WILL BE REPORTED TO THE LOCAL VOLKSWAGEN DEALER ON 30 NOVEMBER 2007. *TR

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - ELKINS, WV

    I HAVE A 2003 VW PASSAT. I'VE HAD TWO LEAKS INTO THE FRONT RIGHT FLOORBOARD IN THE PAST SIX MONTHS FROM EITHER A SUNROOF DRAIN LINE OR A AIR CONDITIONER. THE LEAKS HAVE PRODUCED SO MUCH WATER THAT IT HAS GONE TO RIGHT BACK FLOORBOARD. THE PLASTIC ON THE INTERIOR IS WORN OFF. THE ASHTRAY FELL APART. THEY CAN'T SEEM TO GET THE ALIGNMENT RIGHT SO I KEEP GOING THROUGH TIRES AND THE TIRES I DO HAVE SOUND UNEVEN WHEN I ROTATE THEM, MAKING ME THINK THERE'S A PROBLEM. HOVE REPLACED THE HEADLIGHTS THREE TIMES IN 1 AND 1/2 YEARS. THERE'S A DEFECT INVESTIGATION INTO FIRES IN THE ENGINE AND A RECALL ON OIL SLUDGE. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AND IT'S VERY POORLY ENGINEERED. ONE THING AFTER ANOTHER. VW HAS ON A BUNCH OF RECALLS ALREADY ON THIS MODEL, TO MANY FOR ME TO FEEL SAFE WITH. I'M ABANDONING THE CAR TODAY, TRADING IT IN FOR SOMETHING ELSE. WILL NEVER BUY A VW AGAIN. NO CAR SHOULD HAVE THIS MANY ISSUES. AND THE ISSUES CONTINUE TO ROLL IN. NOW THE AIRBAG LIGHT JUST CAME ON...ANOTHER THING TO HAVE TO WORRY ABOUT!!! *TR

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - MANHATTAN BEACH, CA

    WE WERE DRIVING UP TO THE BASE OF THE PALM SPRINGS TRAM ON A COOL DAY AT A RELATIVELY SLOW RATE OF SPEED AND PARKED AT THE VALLEY STATION. THE TEMPERATURE GAUGE WAS APPARENTLY OPERATING NORMALLY DURING THE ENTIRE DRIVE. A FEW MINUTES AFTER PARKING, WE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE CAR, AND UPON OPENING THE HOOD DISCOVERED THE FIRE. SINCE TRAM SECURITY WAS THERE WITH A FIRE EXTINGUISHER, THE FIRE WAS EXTINGUISHED RELATIVELY QUICKLY. THE INSULATION WAS BURNED AND THE CAR WAS NOT ABLE TO BE DRIVEN ANY FURTHER. IT WAS TOWED TO INDIO, CA. *TR

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - LOS ANGELES, CA

    A THIRD IGNITION COIL FAILURE IN 18 MONTHS, THE LAST ONE ALLOWING RAW GASOLINE INTO THE CATALYTIC CONVERTER, WHERE IT CAUGHT FIRE, DESTROYING THE TURBO AND CAUSING A LARGE AMOUNT OF BLACK SMOKE. I LOST POWER WHILE DRIVE, WAS UNABLE TO ACCELERATE IN A SAFE MANNER AND EVENTUALLY SUFFERED SMOKE INHALATION. ALL COILS NEED TO BE REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - WHITTIER, CA

    TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED AND SHUT OFF WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL EXTENDED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS OF NOVEMBER 26, 2007, THE DEALER HAD NOT INSPECTED OR REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP (NHTSA CAMPAIGN ID NUMBER 07V375000). THE CURRENT AND FAILURE MILEAGES WERE 81,716.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 VOLKSWAGEN PASSAT
    - SOMERVILLE, MA

    MY 2003 VW PASSAT WAGON FLOODED DURING A RAINSTORM BECAUSE THE POLLEN FILTER SEAL FAILED. FURTHERMORE, BECAUSE THE COMFORT CONTROL MODULE COMPUTER IS MOUNTED ON THE FLOOR, THAT WAS DAMAGED AND THE BILL IS SIGNIFICANT. *TR MY DEALER'S SERVICE DEPARTMENT REP (BOSTON VW) TOLD ME THAT HE RECOMMENDS CLEANING LEAVES OFF THE CAR 2 TO 3 TIMES PER DAY IN ORDER TO PREVENT THIS PROBLEM. THAT SEEMS LIKE AN UNREASONABLE MAINTENANCE REQUIREMENT TO PREVENT AN ISSUE THAT I'VE NEVER SEEN PREVIOUSLY WITH OTHER CARS.

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - ROCKFORD , IL

    TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE LEAKED FLUID WHILE IT WAS PARKED. THE CHECK ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER REPLACED THE FUEL SEAL TWICE. ANOTHER REPAIR SHOP STATED THAT THE BREATHER TUBE NEEDED TO BE REPLACED, BUT THEY DID NOT MAKE THE REPAIR. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 116,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 VOLKSWAGEN PASSAT
    - WALNUT CREEK, CA

    FRONT END NOISE WAS DIAGNOSED BY VW SERVICE AS MISSING AND LOOSE RACK AND PINION STEERING BOLTS, RENDERING THE VEHICLE UNSAFE TO DRIVE WITH 20,000 MILES ON THE ODOMETER AND NORMAL USE. THIS IS A HUGE SAFETY HAZARD, I COULD HAVE BEEN INJURED OR KILLED. I HAVE AN EXTENDED WARRANTY BUT THIS IS NOT COVERED. SUCH A FLAW IN STEERING INTEGRITY SHOULD GENERATE A RECALL - BEFORE SOMEONE IS KILLED. *TR

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - SAVAGE, MN

    1.8L TURBO ENGINE WITH 51,000 MILES, STILL UNDER POWER TRAIN WARRANTY. OIL PRESS/STOP ENGINE LIGHT ILLUMINATED MOMENTARILY. FIRST TIME WAS THE SUMMER 07. I CALLED THE DEALERSHIP AND THEY ADVISED CHANGING THE OIL, WHICH I HAD DONE 2K MILES AND 2 MONTHS PREVIOUS, BUT DID AGAIN. THAT WORKED, NO OTHER ADVISE BY DEALER. NO OCCURRENCE AGAIN UNTIL NOV 07. DEALERSHIP INSPECTION REVEALED SLUDGE AND COKING. VW OF AMERICA WILL NOT PAY FOR ANY TYPE OF REPAIR WITHOUT RECEIPTS PROVING MAINTENANCE IN ACCORDANCE WITH THE OWNERS MANUAL. I DID ALL MY OWN OIL CHANGES ON SCHEDULE BUT DID NOT KEEP RECEIPTS FOR OIL/FILTER. THE $130+ DIAGNOSTIC CHARGE WAS NOT COVERED BY THE WARRANTY EITHER. ADDITIONALLY, DEALER SAID THE WARRANTY WAS VOID BECAUSE I HAD AN OTHER THAN VW OIL FILTER ON. REPAIR ESTIMATE IS $3,000 TO REBUILD ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - WINCHESTER, VA

    MY CAR EXPERIENCED A FUEL PUMP FAILURE AS DESCRIBED IN A RECALL NOTICE FOUND ON THE NHTSA WEB SITE. THE VIN NUMBER OF MY VEHICLE WAS IN THE RANGE OF RECALLED VEHICLES. WHEN I CONTACTED THE MANUFACTURER (VW) THEY INFORMED ME THAT MY CAR WAS NOT AFFECTED BY THE RECALL. WELL, THE CAR SURE WAS AFFECTED BY THE DEFECT! *TR

    Source: NHTSA WEB SITE