1995 VOLKSWAGEN PASSAT Complaints

THE REAR POWER WINDOW MOTORS HAVE FAILED TO OPERATE ON SEVERAL OCCASIONS. AFTER REMOVING THE DOOR PANELS AND CHECKING THE WIRING FOR GOOD CONTACTS, THE WINDOWS WILL OPPERATE FOR A SHORT WHILE. I SEE THIS AS A POTENTIAL SAFETY PROBLEM DUE TO THE FACT THAT ONE MIGHT BE TRAPPED IN THE VEHICLE AND UNABLE TO ESCAPE BY OTHER MEANS THAN THE WINDOW. IF YOU WERE NOT ABLE TO OPEN THE WINDOW, YOU CAN'T ESCAPE. MY KIDS RIDE BACK THERE.*AK

ELECTRIC REAR WINDOW STUCK IN DOWN POSITION. VEHICLE BROUGH TO AUTO-GLASS SHOP TO REPAIR. INTERIOR DOOR PANEL REMOVED FOR REPAIR. CAUSE OF DAMAGE WAS A WIRE BUNDLE THAT HAD RUBBED AGAINST A SHARP METAL EDGE ON INTERIOR OF DOOR. TWO WIRES WERE EXPOSED AND WERE ARCHING TO THE DOOR WHEN THE WINDOW BUTTON WAS DEPRESSED. THESE SPARKS ARE A POTENTIAL FIRE HAZARD.*AK

CONSUMER WINDOW MECHANISMS ARE NOT FUNCTIONING PROPERLY. FRONT DRIVER'S SIDE, FRONT PASSENGERS SIDE, AND REAR DRIVER'S SIDE WINDOWS EITHER DO NOT MOVE UP/DOWN OR COME OUT OF ALIGNMENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK

ABS DASH WARNING LITE FIRST INDICATED IN APR 2000. OWNERS MANUAL CALLS FOR SERVICE AT AUTHORIZED VW SERVICE. INITIALLY NOTIFIED VW CONSUMER AFFAIRS AS LOCAL GERMAN CAR SHOP REPAIR ALERTED ME TO POSSIBLE RECALLS. VW CONSUMER AFFAIRS (800) 822-8987 INDICATED NO OPEN RECALLS OR SERVICE BULLETINS REGARDING THIS PARTICULAR VEHICLE. GERMAN CAR EXPERT REPAIR, LASLO'S AUTO REPAIR-WOODBRIDGE, VA ATTEMPTED TO TROUBLE SHOOT VIA ONBOARD COMPUTER BUT NO DEFECT CODES WERE DISPLAYED. LASLO'S CLEANED ALL ABS WHEEL SENSORS AND DID FRONT BRAKE JOB TO TRY TO ADDRESS THE PROBLEM. ABS LITE REMAINED ON. AGAIN CONTACTED VW OF AMERICA TO REPORT CONCERN, THEY REFERRED ME TO KAREN RADLEY VW, WOODBRIDGE, VA. RADLEY SERVICE ADVISOR HAD TECHNICIAN CHECK FOR ON-BOARD COMPUTER SYSTEM FAULT CODES RELATIVE TO THE ABS BUT NONE WERE FOUND. RADLEY TECH RESET COMPUTER BUT ABS WARNING LITE AGAIN ILLUMINATED ON DASH. FAST FORWARD TO DECEMBER 2000. AS ABS LITE HAS REMAINED ILLUMINATED, I AGAIN REQUESTED VW OF AMERICA CONSUMER ASSISTANCE. STILL NO WORD ON OPEN SERVICE BULLETINS OR RECALLS AFFECTING THE ABS SYSTEM. THROUGH THE CONTINUED EFFORTS OF THE KAREN RADLEY DEALERSHIP SERVICE REP, MR MATT BUCKLEY, VW REGIONAL SENIOR TECHNICAL SPECIALIST (OTS IN VW-SPEAK)CALLED IN FOR ASSISTANCE. I LEFT VEHICLE @ RADLEY FOR ONE DAY--4JAN01, HOWEVER, VW REGIONAL OTS WAS A "NO SHOW". I RESCHEDULED THRU MR BUCKLEY AT RADLEY FOR JAN 29, 2001. OTS CHECKED ALONG W/ RADLEY TECH BUT COULD FIND NO FAULT. EVENTUALLY, AFTER THREE MORE DAYS OF TROUBLE SHOOTING ALL POSSIBLE PROBLEMS, THE TECH NOTES THAT ONE OF THE ABS SYSTEM VALVE IN INOPERATIVE AND THE ABS MODULE NEEDS TO BE REPLACED. AS THAT MODULE WAS REPLACED THE ABS DASH BOARD LITE IN NOW OFF. MY CONCERN IS THE LACK OF ASSISTANCE FROM VW OF AMERICA, AT THE NATIONAL LEVEL. IT SHOULD BE APPARENT THAT THE ABS SYSTEM, BEING A MAJOR COMPONENT OF THE CAR'S OVERALL SAFETY SYSTEMS, SHOULD BE A HIGH PRIORITY MATTER. VW NEVER ONCE INITIATED CONTACT WITH ME, ALL COMMUNICATI.

WHLE DRIVING DOWN A HILL BRAKES FAILED DUE TO AN UNCLEANED SENSOR. THERE WAS NO PRIOR WARNING, AND IT WAS A FAILED/ SAFE SYSTEM, REGUALR BRAKES DID NOT KICK IN , TOTAL FAILURE OF ALL BRAKES. *AK

HEATER CORE IS DEAD CARE SMELLS LIKE ANTIFREEZE. DRIVER'S DOOR NO LONGER OPENS FROM OUTSIDE, AND OTHER DOORS ARE STARTING TO DO THE THE SAME. CAR CAN'T BE SHUT OFF FOR SHORT STOP OR IT WILL NOT START AGAIN. A/C WENT OUT 2 YEARS AGO CONTACTED VW OF AMERICAN NO HELP.

IGNITION SWITCH CAUSES INTERMITTENT PROBLEMS WITH STARTING THE CAR, CAUSING A SAFETY HAZARD ON THE ROAD, IF THE CAR STALLS AND CANNOT BE RE-STARTED.*AK

ALL FOUR DOOR HANDLES OUTSIDE HAVE BROKEN OFF, THE PASSENGER INDOOR HANDLE HAS BROKEN OFF AND THE SAFEY CHECK WAS FAILED BECAUSE OF THIS. VW SAYS THIS IS JUST "WEAR AND TEAR" BUT WE BELIEVE THIS HAS TO BE A DESIGN FAULT - AND NOW IT'S A SAFEY ISSUE TOO.*AK

ALL IN-DASH COMPONENTS TO NOT WORK WHEN KEY TURNED: A/C, FAN, ABS LIGHT COMES ON...

THE CONSUMER BELIEVES THERE ARE A NUMBER OF ELECTRICAL FAILURES WITH THE VEHICLE INCLUDING, 5 BATTERIES IN FIVE YEARS, RIGHT AND LEFT FRONT WINDOWS WILL NOT ROLL DOWN, TRUNK LIGHT ILLUMINATES FOR NO APPARENT REASON AND THE DOOR LOCKS ARE INOPERATIVE. NLM