2018 VOLKSWAGEN PASSAT Complaints
View complaints related to 2018 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2018 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 VOLKSWAGEN PASSAT- JERSEY CITY,, NJ
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING 8 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DOUGLAS VOLKSWAGEN (491 MORRIS AVE, SUMMIT, NJ 07901) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 VOLKSWAGEN PASSAT- NESCONSENT, NY
TL* THE CONTACT LEASED A 2018 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HORN WAS INOPERABLE WITH THE IGNITION IN THE OFF POSITION. THE CONTACT STATED THAT WHILE ANOTHER VEHICLE WAS ATTEMPTING TO PARK AND GETTING EXTREMELY CLOSE TO THE VEHICLE, THE HORN PAD WAS DEPRESSED AND FAILED TO NOTIFY THE OTHER DRIVER OF THE CLOSE PROXIMITY TO THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE FAILURE MILEAGE WAS 11,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 VOLKSWAGEN PASSAT- BIRDSBORO, PA
UPON INSPECTING THE BRAKES FOR WEAR I FOUND THEY NEEDED TO BE REPLACED, I CHOSE TO GO TO PEP BOYS FOR THE BRAKE PADS. THESE PADS CAME WITH A WEAR SENSOR INSTALLED, SO I CALLED VOLKSWAGEN TO VERIFY WITH THE PARTS DEPARTMENT MY VEHICLE INDEED NEEDED THE WEAR SENSOR THEY CONFIRMED UTILIZING MY VIN HOWEVER, MY VEHICLE IS NOT EQUIPPED WITH THE WEAR SENSOR. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT I SHOULD JUST CUT THE WEAR SENSOR CABLE AND INSTALL THE BRAKE PADS AS THIS WOULD BE WHAT THE TECHNICIANS WOULD DO AS WELL. I CALLED OTHER DEALERSHIPS TO CONFIRM THESE ACTIONS, WITH POSITIVE CONFIRMATION OTHER DEALERS WOULD FOLLOW THE SAME PROCESS. THIS DOES NOT SEEM SAFE TO CUT A SENSOR THAT IS MEANT TO NOTIFY THE DRIVER OF BRAKE PAD WEAR.
Source: NHTSA WEB SITE -
2018 VOLKSWAGEN PASSAT- SOUND BEACH, NY
THE FRONT ASSIST DOES NOT WORK WHEN THERE IS BAD WEATHER WHETHER SNOW OR RAIN. IF WATER COVER THE VW EMBLEM. THIS IS WHEN YOU WOULD THIS FEATURE THE MOST
Source: NHTSA WEB SITE -
2018 VOLKSWAGEN PASSAT- RICHMOND, VA
I HAD REPORTED THE ISSUE TO VW VERBALLY AND SERVICE DEPARTMENT BASICALLY ADVISED I WILL HAVE TO PLACE IT ON THE MACHINE TO RUN A DIAGNOSTIC TEST THAT IS NOT COVERED. I DID NOT HAVE THE FUNDS BUT THEY SAID IF IT HAPPENED AGAIN LET THEM KNOW. IT DID SEVERAL OCCASIONS AFTER THAT ALL THE WAY UP UNTIL 3 DAYS AGO AS OF 09.26.19. IT IS KINDA HARD TO REPORT THINGS TO WEST BROAD VOLKSWAGEN SERVICE DEPARTMENT WHEN THEY ARE RUDE AND UNFRIENDLY AND MAKE A CUSTOMER UNCOMFORTABLE. I LIKE ONLY SPEAKING TO MR. FRANK IN SALES WHEN I HAVE AN ISSUE BECAUSE HE GOES OVER AND BEYOND. IF IT WASN'T FOR HIM I WOULD BE VERY UNCOMFORTABLE ASKING OR GOING TO THAT DEPARTMENT. WHEN TRYING TO BACK UP THE CAMERA DOESN'T COME ON IT TAKES A WHILE OR IT BLANKS OUT AT TIMES. ALSO WHEN PULLING OFF MY VEHICLE IS SLOW ALSO ADVISED THAT. I HAD A LOANER CAR AND IT DROVE BETTER. MINES HAS A LOT OF NOISES AND SOUNDS.
Source: NHTSA WEB SITE -
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2018 VOLKSWAGEN PASSAT- MARGATE, FL
FRONT BRAKES MAKES WHISTLING NOISE WHEN ACTIVATED. SLIPPAGE OCCURS IN RAINY CONDITIONS. THE FRONT BRAKE DISCS ARE NOT VISUALLY SMOOTH.
Source: NHTSA WEB SITE -
2018 VOLKSWAGEN PASSAT- ALAMOGORDO, NM
2018 VW PASSAT SE TSI. CONSUMER WRITES IN REGARD TO THE ADAPTIVE CRUISE CONTROL AND AUTONOMOUS EMERGENCY BRAKING AS SAFETY HAZARDS. *AS *TR *JS THE CONSUMER STATED SAFETY FEATURES SUCH AS ADAPTIVE CRUISE CONTROL, AUTOMATIC EMERGENCY BRAKES, AND FORWARD COLLISION WARNING SHOULD BE STANDARD ON ALL VEHICLES. *JS *JS
Source: CONSUMER LETTER -
2018 VOLKSWAGEN PASSAT- DAYTON, TN
MY FATHER WAS HEADING HOME WHEN HE STOPPED THE HILL DOWN FROM HIS HOUSE. UPON TRYING TO ACCELERATE HE NOTICED THE VEHICLE DID NOT WANT TO GO. THE ENGINE HAD STALLED/HESITATED. HE PRESSED THE GAS A FEW TIMES AND NOTHING HAPPENED, THE RPM HA D WAS THE ONLY THING MOVING. THEN, ALL OF A SUDDEN, THE VEHICLE SPED OFF AND HE LOST CONTROL OF THE VEHICLE BECAUSE THIS HAPPENED AT THE BEGINNING OF A CURVE AND HE COULDN'T REGAIN CONTROL OF THE VEHICLE AND SLAMMED INTO A TELEPHONE POLE WHICH BROKE HIS NECK AND BACK. THERE IS SOMETHING WRONG WITH THESE PASSATS. MY BROTHER AND HIS WIFE HAVE TOLD ME THAT THEIR 2018 PASSATS DO THE SAME THING (HESITATION/STALLING).
Source: NHTSA WEB SITE -
2018 VOLKSWAGEN PASSAT- SILVER SPRING, MD
MY CAR IS UNDER 7000 MILES, DON'T EVEN HAVE THE FIRST SCHEDULE OIL CHANGE AND EXPERIENCE EXCESSIVE OIL CONSUMPTION. I HAVE TAKEN IT TO THE CAR DEALER AND JUST TOP OFF THE OIL. SOMETHING IS WRONG WITH THE ENGINE.
Source: NHTSA WEB SITE -
2018 VOLKSWAGEN PASSAT- GROSSE POINT PARK, MI
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. AFTER THE FAILURE, THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO VYLETEL VOLKSWAGEN BUICK GMC (LOCATED AT 40555 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 977-2800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 800. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE