2003 VOLKSWAGEN PASSAT Complaints

View complaints related to 2003 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2003 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 VOLKSWAGEN PASSAT
    - LOXAHATCHEE, FL

    I HAVE A 2003 VOLKSWAGON PASSOT 1.8 TURBO AND I HAVE HAD IT AT THE VOLKSWAGON DEALERSHIP 3 TIMES IN THE PAST 6 MONTHS AND IT IS STILL THERE.THE LIGHT IN THE CAR SAYING STOP OIL PRESSURE LOW KEPT COMING ON SO WE HAD IT TOWED TO THE DEALERSHIP NOW FOR THE SECOND TIME.AND THEY WERE THE LAST ONES TO CHANGE THE OIL. THEY ARE REFUSING TO FIX THE CAR UNDER WARRANTY. THEY SAY I NEED A NEW ENGINE BECAUSE OF OIL SLUDGE ON THE ENGINE.I HAVE PROVIDED THEM WITH ALL THE RECIEPTS STATING THE CAR WAS PROPERLY MAINTAINED. AND THEY ARE STILL REFUSING TO COVER IT UNDER WARRANTY. THEY TOLD ME THERE IS NO OTHER RECOURSE. I DON'T FEEL I SHOULD HAVE TO PUT OUT THE EXPENSE FOR SOMETHING THAT SEEMS TO BE A PROBLEM WITH THIS MAKE AND MODEL. PLEASE HELP.

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - WORCESTER, MA

    1. VEHICLE BEGAN TO SPUTTER, EMISSIONS LIGHT BEGAN TO FLASH, THEN LOSS OF ENGINE POWER. 2. FAILURE OF IGNITION COILS (3) 3. 3 COILS BEING REPLACED AT VW DEALERSHIP

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - MONTROSE, CA

    WHILE CRUISING ON A CALIFORNIA HIGHWAY AT 65 MPH, THE VEHICLE JUST DIED; NO LIGHTS COME ON, NO DRIVAILITY PROBLEM OR NOISE BEFORE THE INCIDENT. THE VEHICLE COULD NOT BE RESTARTED. THE FUEL TANK WAS ABOUT HALF-FULL. THE DEALER WORK ORDER INDICATED THAT THE FUEL PUMP WAS REPLACED.*AK

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - EDINA, MN

    I TURNED ON MY SEAT HEATER ONE MORNING, I SMELLED SMOKE AND THE LEATHER SEAT WAS SMOKING. THE SEAT HEATER MALFUNTIONED AND ALMOST BURNT ME AS WELL. I PULLED OVER AND IT BURNT A HOLE COMPLETELY THROUGH MY LEATHER SEAT!!!

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - WORCESTER, MA

    NOTICED RUST COMING THROUGH THE UPPER AND LOWER MOLDINGS SURROUNDING FRONT DOOR WINDOWS...UNIT STILL UNDER WARRANTY, LESS THAN 2 YRS OFF LOT, BOUGHT BRAND NEW...A 2003 VW PASSAT

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - NORTH SMITHFIELD, RI

    AT 35005 MILES I WAS TOLD BY VW THAT I NEEDED REAR BRAKES PADS AND ROTORS SO I HAD THEM INSTALLED AT 35005 MILES. LAST WEEK WITH THE CAR AT 52275 MILE I WAS AGAIN TOLD BY VW THAT MY REAR BRAKE PADS AND ROTORS NEED TO BE REPLACED. I FIND THAT 17270 MILES IS VERY QUICK WEAR FOR BRAKES. VW BRAKE PADS AND ROTORS SHOULD NOT HAVE TO BE REPLACED EVERY 18,000 MILES AND IF THEY DUE THEN THERE IS A DESIGN PROBLEM.

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - HICKSVILLE, NY

    I HAVE A 2003 VOLKSWAGEN PASSAT. IN THE TWO YEARS I HAVE OWNED THIS CAR I HAVE HAD IT TOWED TO THE DEALERSHIP 5-6 TIMES DUE TO TRANSMISSION PROBLEMS. WHEN PUTTING THE CAR IN PARK IT KEPT MOVING FORWARD. I HAD TO PUT ON THE EMERGENCY BRAKE TO STOP THE CAR. LUCKILY, I WAS IN A PARKING LOT, AND WAS GOING VERY SLOW. AGAIN, I HAD A PROBLEM WITH MY CAR NOT TOO LONG AFTER. MY CAR DISPLAY READ STOP ENGINE, AND THE CAR WAS OVERHEATING. VEHICLE WAS TOWED TO THE DEALERSHIP AND WATER PUMP HAD TO BE REPLACED. ANOTHER PROBLEM INVOLVED THE BRAKE LIGHTS STAYING ON, DRAINING THE BATTERY, TWICE HAD TO HAVE A VEHICLE TOWED TO THE DEALERSHIP. YESTERDAY, OIL LIGHT CAME ON, AND THE DISPLAY AGAIN READ STOP ENGINE. I HAD THE CAR TOWED AGAIN. DEALERSHIP SAID THAT UNLESS I HAVE A COMPLETE RECORD OF MY OIL CHANGE RECEIPTS THEY WILL NOT COVER IT. I HAVE READ LITERALLY HUNDREDS OF COMPLAINTS WITH THE SAME PROBLEM. WHAT IS GOING ON!!! I AM FIGHTING WITH THE DEALERSHIP, AND VOLKSWAGEN CORPORATION TO HAVE THIS PROBLEM RESOLVED UNDER WARRANTY. THIS SHOULD BE A RECALL ITEM! HELP!!!*AK

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - COSTA MESA, CA

    ON APRIL 14, 2005 I WAS GOING TO WORK WHEN A WARNING LIGHT CAME ON THAT SAID STOP. I CALLED COMMONWEALTH MOTORS AND WAS TOLD BY LARRY RIGGINS TO CHECK THE OIL LEVEL TO SEE IF NEEDED TO ADD OIL, SO I DID. THAT DID NOT RESOLVE PROBLEM. I CALLED BACK THE DEALER, WHO GAVE ME THE TOW NUMBER FOR VOLKSWAGEN, AND SAID THAT HE WOULD SET UP AN APPOINTMENT THAT DAY. AFTER WAITING FOR TWO HOURS WE WERE TOWED IN ONLY TO FIND THAT THEY WOULD NOT EVEN LOOK AT CAR TILL NEXT DAY. NEXT DAY, LARRY CALLED AND SAID THAT THEY NEEDED TO PULL ENGINE AND LOOK AT OIL PAN WHICH COULD ADD UP TO A LOT OF MONEY. WHEN QUESTIONED DUE TO THE CAR'S WARRANTY, LARRY INFORMED ME THAT ONLY IF I HAD ALL OF THE MAINTENANCE RECORDS, INCLUDING OIL CHANGES, VOLKSWAGEN WOULD NOT HONOR THE 5 YEAR POWER TRAIN WARRANTY, UNDER 50,000 MILES. CAR HAS BEEN THERE FOR 3 DAYS WITH NO RESOLUTION. AFTER RESEARCHING I FOUND A SITE CALLED VWLEMON.COM AND DISCOVERED THAT KNOWN TO VOLKSWAGEN ,BUT UNBEKNOWNST TO ME, VOLKSWAGEN PASSATS WITH 1.8 TURBO ENGINE HAD A DESIGN FLAW THAT CAUSED ENGINE TO BECOME CLOGGED WITH SLUDGE WHICH COULD COMPLETELY SEIZE THE ENGINE. I WAS FORTUNATELY NOT ON THE FREEWAY WHEN THIS OCCURRED SO THAT I COULD SAFELY PULL OVER. CERTAINLY IT WAS A SAFETY ISSUE AND A MANUFACTURED DESIGN FLAW THAT VOLKSWAGEN OF AMERICA WILL NOT PAY FOR. *AK

    Source: NHTSA WEB SITE
  • 2003 VOLKSWAGEN PASSAT
    - COLLEGE PARK, MD

    THE OIL LIGHT CAME ON. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO WANTED $11,000.00 TO REPLACE AN ENGINE FOR OIL SLUDGE.*AK CONSUMER STATED THAT VW HAS CLEARLY ADMITTED TO THE SLUDGE PROBLEM. ARTICLE ATTACH FROM VOLKSWAGEN TO WORK WITH DEALERS TO IMPROVE GUIDELINES FOR SLUDGE REPAIRS. *BF *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 VOLKSWAGEN PASSAT
    - WICHITA FALLS, TX

    WHILE DRIVING IN TOWN WITH THE DRIVER'S SEAT HEATER ON 5, MY WIFE FELT A BURNING SENSATION ON HER THIGH AND BURNED HER FINGER WHEN SHE REACHED DOWN TO FEEL WHAT WAS HAPPENING. SHE PULLED OVER AND FOUND A 2CM HOLE BURNED THROUGH THE LEATHER. WHEN I TOOK THE VEHICLE TO HERB EASLEY MOTORS (OUR LOCAL VW DEALER), THE SERVICE MANAGER INSISTED THAT THE BURN WAS FROM AN EXTERNAL SOURCE (NO ONE IN OUR FAMILY SMOKES...). HE REFUSED TO FIX THE PROBLEM (VEHICLE HAS 22,000 MILES AND IS UNDER FULL WARRANT)Y, AND HE CLAIMED HIS VW REGIONAL REPRESENTATIVE HAD TOLD HIM THEY WOULD NOT COVER REPAIR OF THE VEHICLE. WHEN I CONTACTED VW CONSUMER CARE, THEY ARRANGED FOR ME TO WORK WITH CABLE VOLKSWAGEN IN OKLAHOMA CITY. CABLE TOLD ME THEY HAVE FIXED "DOZENS" OF THESE SEATS, AND THEY KNEW EXACTLY WHERE THE PROBLEM WAS WITHOUT MY TELLING THEM (THEY ALSO SAID THEY HAVE ONLY SEEN THE PROBLEM IN THE DRIVER'S SEAT, WHICH IS CONTRARY TO WHAT OTHERS HERE ARE SAYING...). I HAD TO DRIVE 150 MILES FOR CABLE VW TO INSPECT AND ORDER PARTS, AND WE ARE NOW AWAITING BACKORDERED PARTS FOR THE REPAIR (THEY'VE WARNED ME IT COULD TAKE MONTHS FOR THE PARTS BECAUSE OF THE VOLUME OF REPAIRS BEING MADE). VW INSISTS THERE IS NOTHING THEY CAN DO TO COMPENSATE ME FOR HAVING TO GO TO ANOTHER STATE TO HAVE THE PROBLEM FIXED OR THE TWO MONTHS OF INFURIATING RUNAROUND FROM HERB EASLEY, THEIR AUTHORIZED SERVICE LOCATION.*AK

    Source: NHTSA WEB SITE