2010 VOLKSWAGEN ROUTAN Complaints
View complaints related to 2010 VOLKSWAGEN ROUTAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2010 VOLKSWAGEN ROUTAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLKSWAGEN ROUTAN- GAINESVILLE, FL
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START. THE CONTACT HAD TO MAKE ABOUT TEN ATTEMPTS BEFORE THE VEHICLE WOULD START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLES PRODUCTION DATE (03/25/2010) FELL WITHIN THE DATES OF THE AFFECTED VEHICLES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN ROUTAN- FULTON, MO
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY, ALL THE WARNING LIGHT ILLUMINATED, THE CHIME SOUNDED, THE SPEEDOMETER AND ODOMETER DROPPED TO ZERO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN THEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. UPDATED 09/06/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN ROUTAN- DEFIANCE, OH, OH
CAR FLASHES ABS ESP SKID CONTROL MONITOR, SHUTS CAR OFF WHILE DRIVING. GOES BACK OFF, DOES IT AGAIN.LOCKS THE CAR, WON'T START, THEN STARTS A BIT LATER. COOLING SYSTEM , HEATER HOSE ISSUES, BRAKE ISSUES, CRUISE CONTROL SHUTS OFF RANDOMLY. COULD KILL SOMEONE. INTERNET SEARCH ESP VOLKSWAGENDDEFECT.COMVOLKSWAGEN_ROUTAN_PROBLEMS.HTM ALL EXACTLY WHAT I HAVE EXPERIENCED SINCE PURCHASING THIS VEHICLE A YEAR AGO. AFRAID TO DRIVE IT. UPDATED 04/05/2017 *JS
Source: CONSUMER LETTER -
2010 VOLKSWAGEN ROUTAN- HOUSTON, TX
VW ROUTAN DOES NOT START SOMETIMES. ONE DAY IT STARTS, AND OTHER DAY IT DOES NOT. THE COMPUTER DIAGNOSIS DOES NOT DETECT ANY PROBLEM.
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN ROUTAN- HAYMARKET, VA
WHILE DRIVING AT 70 MPH ON THE INTERSTATE THE VAN SHUT-OFF WITH OUT WARNING. THERE ARE NO CHECK ENGINE LIGHTS. THE ONLY WARNING LIGHT WAS THE LOSS OF THE TRACTION CONTROL. I WAS ABLE TO MOVE THE VAN TO THE SHOULDER EVEN WITH THE LOSS OF STEERING. IT TOOK SEVERAL TRIES, BUT I WAS ABLE TO RESTART THE VAN.THIS HAS HAPPENED IN THE PAST AT LOW SPEEDS. THE EGR VALVE WAS REPLACED TWO MONTHS AGO. I HAVE ALSO REPLACED THE INTEGRATED POWER CONTROL MODULE IN THE PAST 1.5 YEARS. I HAVE ALSO HAVE ISSUES OF THE VAN NOT WANTING TO START. I TURN THE IGNITION KEY AND THERE IS NO RESPONSE FROM THE VAN. IT IS AS IF I AM NOT EVEN TRYING TO START THE VAN. THIS IS A HUGE SAFETY ISSUE. SEARCH THE INTERNET AND YOU WILL FIND THIS IS A COMMON ISSUE. I AM DISAPPOINTED THAT THERE HAS NOT BEEN A SAFETY RECALL ON.
Source: NHTSA WEB SITE -
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2010 VOLKSWAGEN ROUTAN- AUBURN, NY
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT ANY WARNING. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND REPLACED THE WIN MODULE. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN ROUTAN- BERNHARDS BAY, NY
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY ONE MINUTE, THE VEHICLE STARTED NORMALLY. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN ROUTAN- ELIZABETH CITY, NC
SOMETIMES THE ELECTRIC THROTTLE LIGHT COMES ON AND PREVENTS MY CAR FROM STARTING. WHEN I CALL FOR A TOW TRUCK TO TAKE IT TO THE DEALER TO GET IT CHECKED, IT STARTS BACK UP AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG. THEN ON MY WAY HOME, IT DOES IT AGAIN. SOMETIMES I HAVE TO WAIT A FEW HOURS AND SOMETIMES A FEW DAYS. IT USUALLY HAPPENS WHEN THE CAR IS STATIONARY. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW. THE MOST RECENT WAS FRIDAY MARCH 11, 2016.
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN ROUTAN- SHORT HILLS, NJ
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE ELECTRICAL SYSTEMS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN ROUTAN- PORT JEFFERSON STATION, NY
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHEN THE CONTACT OPENED THE REAR SLIDING DOOR ON THE DRIVER SIDE, THE CHILD SAFETY LATCH FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PART WAS BEING ORDERED FOR THE REPAIR. THE LATCH WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 06/14/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE