2010 VOLKSWAGEN ROUTAN Complaints

I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED WHEN I WAS DRIVING ON THE CITY STREETS. THE ENGINE NOT WORKING HAPPENS WHEN WE COME OUT OF THE STORES FROM SHOPPING, FIRST THING IN THE MORNING AND SAME WITH THE WINDOWS AND DOORS OPENING WHEN NOT IS USE. I RESEARCHED ONLINE ABOUT OTHER ROUTANS AND THEY HAVE CHRYSLER TIPM IN THEM. I DO NOT UNDERSTAND WHY ROUTAN'S HAVE NOT BEEN INCLUDED BECAUSE IT IS A CHRYSLER PRODUCT BUT IT HAS A VW NAME ON IT. IT WAS MADE IN THE CHRYSLER WINDSOR PLANT IN CANADA. THIS ALL STARTED IN LATE DECEMBER OF 2014 AND IT WAS OFF AND ON SINCE THEN. THE HEADLIGHTS PROBLEM IS NEW BUT THE ENGINE, DOORS AND WINDOWS ARE OFF/ON ISSUE TOO.

WHILE DRIVING IN LOW GEARS (2ND, 3RD) CAR WILL STALL OUT. POWER STEERING AND POWER BRAKES NO LONGER FUNCTIONING, MAKING THE CARE VERY DIFFICULT TO MANUEVER. THIS IS ESPECIALLY SCARY WHILE DRIVING IN SNOW/ICE. MAKING WITH EVEN MORE DANGEROUS IS STALLING WHILE ON BACK ROADS OR CURVES, IF I'M STALLED IN THE MIDDLE OF THE ROAD, ANOTHER CAR MIGHT NOT BE ABLE TO STOP AND RUN INTO ME. JERKING MOVEMENTS ARE ALSO OCCURING WHEN DRIVING AT LOW SPEEDS WHEN NOT ACCELERATING, LIKE CAR IS GOING TO STALL. VIN IS NOT INCLUDED IN RECALL, BUT IT IS THE SAME PROBLEM THAT WAS RECALLED ON OTHER 2010 ROUTANS.

MY VEHICLE IS EXPERIENCING THE SAME PROBLEM AS OTHER VEHICLES OF THE SAME YEAR THAT RECEIVED A RECALL. THE CAR JUST SHUTS OFF, LOSES POWER AND ALL STEERING, BRAKING AND SO ON. IT MAKES THE VEHICLE VERY DANGEROUS. THE OTHER VEHICLES IN THIS YEAR ALL HAD BAD IGNITION SWITCHES BUT VW REFUSES TO INCLUDE MY VEHICLE AND OTHERS LIKE IT OF THE SAME MODEL YEAR THAT HAVE THE EXACT SAME PROBLEM. I BELIEVE THAT THEY NEED TO EXPAND THIS RECALL TO INCLUDE MORE VEHICLES OF THE 2010 MODEL. THE VEHICLE IS NOT SAFE TO DRIVE AND IS SCARY WHEN IT JUST CUTS OUT ON YOU WHEN YOU ARE DRIVING 30-40 MPH PLUS.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE ESP WARNING INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND VARIOUS WARNING LIGHTS ILLUMINATED. IN ADDITION, VARIOUS ELECTRICAL FUNCTIONS WERE LOST. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

DRIVER SIDE FRONT DOOR AUTOMATIC LOCK STOPPED WORKING. LOCK DOES NOT GO UP VIA REMOTE KEY FOB OR BY INTERNAL LOCK SWITCH. THE ONLY WAY TO GET THE DOOR TO UNLOCK IS TO ENTER THE VEHICLE VIA A DIFFERENT DOOR AND USE THE MANUAL INTERNAL HANDLE TO OPEN THE DOOR. SOMETIMES THE LOCK DOES NOT GO DOWN EITHER, LEAVING MY CAR UNLOCKED AND VULNERABLE TO THEFT. THIS IS A SAFETY HAZARD AS I AM NOT ABLE TO ENTER THE DRIVER SIDE OF THE VEHICLE IN A TIMELY MANNER. PLUS I HAVE THREE SMALL CHILDREN AND MY HANDS ARE OFTEN FULL.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE IGNITION FAILED TO RELEASE THE KEY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,200.

THE CAR WILL RANDOMLY WILL NOT START. THE BATTERY AND LIGHTS SEEM TO WORK OK AT THAT TIME SO THAT IS NOT THE PROBLEM SO IT PROBABLY IS THE IGNITION SWITCH OR A SENSOR. THEN CAR WILL WORK AGAIN WITH NO CHANGES OR FIXES MADE. THE PROBLEM IS HARD TO REPLICATE BUT SINCE IT HAPPENS RANDOMLY IT NORMALLY HAPPENS IN THE WORST POSSIBLE TIME.

WHILE CAR IS IN MOTION, THE ENGINE WILL TURN OFF, CAUSING THE POWER STEERING NOT TO WORK. VOLKSWAGAON CUSTOMER CARE SHOWS THAT IN JUNE 2011 IGNITION SWITCH WAS REPLACED. VEHICLE HAD 15,000 MILES. THEY OFFERED NO HELP AT THIS TIME.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.