2010 VOLKSWAGEN ROUTAN Complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING 20 MPH, THE IGNITION KEY FELL OUT OF THE IGNITION SWITCH INDEPENDENTLY AND THE VEHICLE REMAINED ON. THERE WERE NO WARNING SIGNS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE SINCE IT FAILED TO TURN OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

SEVERAL TIMES OVER THE LAST YEAR WHEN I GO TO START MY VAN I TURN THE KEY AND ALL THE LIGHTS COME ON, ON THE DASH YET THE VEHICLE DOES NOT START. THERE IS NO NOISE ASSOCIATED WITH THIS INCIDENT. IT CAN TAKE SEVERAL TRIES TO GET THE VAN TO START. LAST FALL I HAD THE INTEGRATED POWER CONTROL MODULE REPLACED AFTER TOTAL FAILURE. THIS CAUSED THE VAN TO LOOSE ALL POWER. IT WAS A SILVER PAPERWEIGHT. BEFORE THEN AND SINCE THEN, THERE HAVE BEEN INTERMITTENT ELECTRICAL ISSUES MOSTLY CENTERING AROUND THE IGNITION. I HAVE A CONCERN THAT ONE DAY IT WILL NOT START AND I WILL BE STRANDED WITH MY CHILDREN.

WHILE DRIVING AT A SPEED OF 50 MPH ON A RURAL ROAD, THE FRONT DRIVER-SIDE TIRE INSTANTLY DEFLATED. FORTUNATELY, THE VEHICLE WAS SAFELY PULLED OVER AWAY FROM TRAFFIC. UPON EXAMINATION IT WAS FOUND THAT THE VALVE STEM HAD BROKEN OFF, AND THE TIRE HAD DEFLATED AS A RESULT. THE REST OF THE TIRE WAS IN GOOD CONDITION. IN THIS TYPE OF VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) IS PART OF THE VALVE STEM, AND THAT IS WHAT HAD BROKEN OFF. A SECOND SIMILAR INCIDENT HAPPENED APPROXIMATELY 6 MONTHS LATER WITH THE REAR DRIVER-SIDE TIRE OF THE VEHICLE, WHILE TRAVELING AT 55 MPH. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED IN PARK AND SHUT OFF, THE VEHICLE REVERSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA INVESTIGATION NUMBER: PE09035, WHICH MAY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,678.

I JUST ENTERED THE EXPRESSWAY. THE ENGINE STARTED REVVING BETWEEN 5-6 RPMS, AND THE CAR WAS GOING 40. I NOTICED SMOKE COMING FROM THE BACK OF THE CAR, SO I WENT TO THE NEXT EXIT (2 BLOCKS) AND GOT OFF THE EXPRESSWAY. THE CAR WAS SMOKING. A PASSERBY TOLD ME TO GET OUT OF THE CAR BECAUSE OF THE SMOKE AND LIQUID POURING OUT OF THE CAR. I THEN HAD TO CALL THE FIRE DEPARTMENT BECAUSE VW'S ROADSIDE ASSISTANCE WOULDN'T COME UNTIL THE FIRE DEPARTMENT CLEARED THE CAR TO BE TOWED. FINALLY, IT WAS TOWED TO THE DEALERSHIP. THEY DETERMINED THAT IT WAS BROKEN HEATER HOSES AND WATER PIPES. HAD I BEEN IN THE FAST LANE WHEN THIS HAPPENED, A SERIOUS CRASH COULD HAVE OCCURRED, AS THE SMOKE AND REVVING BEGAN SO SUDDENLY, AS DID THE SLOW CAR SPEED. *TR

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WOULD SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALL NHTSA CAMPAIGN NUMBER: 11V151000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AT VARIOUS SPEEDS. THE FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 11V151000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND THE DEALER STATED THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

I DROPPED MY VAN OFF ON 1/21/15 AND TODAY IS 1/28/15 AND I CALLED THE DEALERSHIP THAT I BOUGHT THE VEHICLE FROM AND HE HAS BEEN HELPFUL BUT WHERE THEY DROPPED THE VAN TO, TO GET IT REPAIRED AT THE VOLKSWAGEN DEALERSHIP WHERE THEY CAN WORK ON IT SAY THEY CANNOT DUPLICATE THE MALFUNCTION. IT'S BEEN OVER A WEEK AND MY FIANCE HAD TO BE THE ONE TO CONTACT THE DEALERSHIP FOR AN UPDATE. NOW I HAVE A VIDEO THAT MY FIANCE HAS RECORDED AND I SENT IT TO THE DEALERSHIP WHERE I BOUGHT THE VAN AND HE HAS LOOKED AT IT. HE ALSO TRIED TO SEND IT VIA EMAIL TO THE VOLKSWAGEN DEALERSHIP WHERE MY VAN IS BEING REPAIRED AND THEIR EMAIL IS INCAPABLE OF RECEIVING THE FILE DUE TO THE FACT THAT IT IS TOO BIG BY THEIR STANDARDS. NOW MY FIANCE HAS CALLED THE VOLKSWAGEN DEALERSHIP DIRECTLY AND SAID TO THE SUPERVISING PERSON IN CHARGE OF WORKING ON MY VAN THAT WE ARE MORE THAN WILLING TO DRIVE OVER THERE AND SHOW HIM THE VIDEO, HIS REPLY WAS IT IS NOT NECESSARY. OK MY THOUGHT ON THAT IS IF YOU CANNOT DUPLICATE THE MALFUNCTION OF THE WINDSHIELD WIPERS NOT TURNING OFF, THE TURNING SIGNALS NOT WORKING AT ALL AND THE HEATED SEAT NOT WORKING AT ALL WOULDN'T YOU WANT TO SEE THE VIDEO. WE HAVE A RECORD OF IT AND I FEEL LIKE HE DOESN'T CARE. PLEASE INVESTIGATE THIS FAULTY VEHICLE. I AM FRUSTRATED AND NOW LOOKING INTO THE LEMON LAW. THIS VEHICLE IS A HAZARD AND MY KIDS SAFETY WHILE IN THIS VEHICLE IS MY PRIORITY. I DO NOT FEEL SAFE IN THIS VEHICLE. *TR