2012 VOLKSWAGEN ROUTAN Complaints

MY CAR WILL CRANK BUT NOT START. AFTER SEVERAL TRIES IF YOU USE THE KEY FOB YOU CAN GET IT TO START. I HAVE THE CAR LOOKED AT BY TWO TECHNICIANS WHO ADVISED THAT MY VEHICLE WAS MADE BY CHRYSLER EVEN THOUGH IT'S A VOLKSWAGEN AND THAT THIS IS A KNOWN PROBLEM WITH CHRYSLER DODGE VANS FROM 2011 AND 2012 THE PROBLEM THEY TELL ME IS WITH THE FUEL PUMP RELAY THAT WILL NEED TO BE INSTALLED

MY WIFE WAS DRIVING WITH 2 CHILDREN ON THE HIGHWAY AT 70 MPH WHILE THE ENGINE DIES DUE TO THE FUEL PUMP STOPPING TO WORK DUE TO A TIPM FUEL PUMP RELAY FAILURE. CHRYSLER AND DODGE DID THE RIGHT THING, STEP UP VW.

VAN RANDOMLY GOES TO 3RD ON THE HIGHWAY. GOING TO NEUTRAL AND BACK TO DRIVE CORRECTS THE ISSUE. VAN WILL NOT START/CRANK RANDOMLY. VAN TURNS OFF ON THE HIGHWAY RANDOMLY. RANDOM "ENTER SECURITY CODE" ON THE NAV SYSTEM. 129K MILES ON IT. CHRYSLER RECALLED CARAVAN'S AND THE TOWN AND COUNTRY FOR THESE SAME ISSUES. THE TIPM NEEDS TO BE REPLACED. FILING A COMPLAINT WITH CORPORATE VW TO HAVE THEM CORRECT THIS MASSIVE SAFETY ISSUE AS CHRYSLER HAS DONE. HTTP://WWW.CHRYSLERPROBLEMS.COM/TIPM/

THE CAR WILL JUST SHUT DOWN WHILE DRIVING. NO WARNING, NO LIGHTS, NO CHECK ENGINE, NO POWER STEERING OR POWER BREAKS (I HAVE TO PUT ALL I GOT INTO TRYING TO STEER THE CAR TO JUST PULL OVER!). I HAVE TO BRING THE CAR TO A COMPLETE STOP AND RESTART IT. IT HAS HAPPENED ABOUT 3 TIMES. TOOK IT TO 3 GARAGES AND THEY COULD NOT FIGURE OUT THE PROBLEM BECAUSE THE CAR NEVER GAVE ANY COMPUTER CODES WHEN IT WOULD SHUT DOWN. THERE ARE SIMILAR COMPLAINTS AND I'M WONDER HOW VW KNOWS OF THIS ISSUE AND HAS FAILED TO INFORM THE OWNERS OF THESE VEHICLES. IF MY VAN SHUTS OFF ON THE FREEWAY, THIS COULD BE VERY SERIOUS!

DRIVING AT LOW SPEED VAN RACED FORWARD THEN STOPPED ALMOST HIT ANOTHER VEHICLE. NOW WON'T RUN AND CHECK ENGINE LIGHT ON. I WAS IN A PARKING LOT OF A TARGET WHEN HAPPENED

I WAS IN A PRETTY BAD CAR ACCIDENT 4/5/2019 WITH 6 KIDS IN THE CAR AND NONE OF THE AIRBAGS DEPLOYED.. WE WERE I MOTION WHEN CAR INFRONT OF ME TRIED TO AVOID THE CAR IN FRONT OF HIM. I SAW HIM AND I TRIED TO AVOID HIM SO MY LEFT FRONT HIT HIS REAR RIGHT SIDE. NONE OF THE AIRBAGS DEPLOYED AND NOW I HAVE A HORRIBLE CONCUSSION IN THE HOSPITAL!

MULTIPLE TIMES IN THE PAST FEW MONTHS THE CAR HAS STOPPED RUNNING WHILE I AM DRIVING. VEHICLE IN MOTION ON HIGHWAY. IN PAST HAVE TAKEN TO DEALER WITH THIS COMPLAINT AND THEY CAN FIND NOTHING WRONG

MY 2012 VW ROUTAN CUTS OFF WHILE IN MOTION. IT IS VERY SCARY WHEN YOU ARE DRIVING DOWN THE HIGHWAY AND YOUR CAR IS NO LONGER RUNNING. ALSO SOMETIMES I HAVE TO TURN THE KEY MULTIPLE TIMES BEFORE IT CRANKS. VW NEEDS A FIX FOR THIS!

THE ENGINE WILL DIE AS I'M DRIVING DOWN THE HIGHWAY. THIS CAUSES ME TO LOSE POWER STEERING, ALL MY DIGITAL GUAGES ON DASH,ETC. WHEN I PULL OVER STOP AND PUT IT IN NEUTRAL I CAN THEN TURN THE KEY AND IT WILL START RIGHT BACK UP. THIS HAS HAPPENED AT LEAST 6 TIMES WHILE DRIVING ON THE HIGHWAY OR IN TOWN BUT ALWAYS WHILE MOVING AND FOR NO APPARENT REASON. POSSIBLE TOUCHED THE KEY CHAIN WITH MY KNEE BUT I CAN'T SAY ANYTHING TRIGGERED IT. FIRST THING I NOTICE IS I'M SLOWING DOWN AND HAVE TO POWER STEERING. ALSO, WHEN STARTING THE CAR THE IGNITION REGULARLY DOES NOT RECOGNIZE THAT I'VE TURNED THE KEY. REQUIRES THAT I PUSH THE KEY IN WITH FORCE UP AND TO THE RIGHT WHILE ROTATING FOR THE KEY TO ACTIVATE THE IGNITION. SOMETIME THE ENGINE WILL BEGIN TO START BUT STOP WHEN I LET GO OF THE KEY. MY DEALER SAID IT COULD BE THE BATTERY OR THE REMOTE CAR STARTER. I'VE REPLACED BOTH AND STILL HAVE THE SAME PROBLEM. NOW THEY ARE QUOTING ME ABOUT $700 TO REPLACE THE KEY FOBS AND IGNITION. I WAS TOLD BY A MECHANIC THIS IS THE EXACT TYPE OF PROBLEM THAT ALL THE TOWN & COUNTRIES & ROUTANS HAVE HAD AND THERE WAS A RECALL. IT'S A PLASTIC KEY THAT WEARS OUT AND STOPS WORKING PROPERLY. CHECKING ON-LINE VW ROUTAN, DODGE CARAVAN & CHYSLER TOWN & COUNTRY ALL HAD A RECALL ON THEIR IGNITIONS, BUT IT WAS LIMITED TO 2009 & 2010. I HAVE THE SAME ISSUE DESCRIBED IN THE RECALL "INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN POSITION, WHICH WOULD SHUT OFF THE ENGINE AND DEPOWER SAFETY SYSTEMS, SUCH AS AIRBAGS, POWER STEERING AND BRAKING"

I'VE BEEN EXPERIENCING MAJOR SAFETY PROBLEMS WITH MY 2012 VW ROUTAN LATELY. ON SEVERAL OCCASIONS, WHILE DRIVING, MY VAN HAS COMPLETELY SHUT DOWN. THE DASHBOARD, ENGINE, POWER STEERING, EVERYTHING COMPLETELY TURNS OFF AND I AM UNABLE TO DO ANYTHING UNTIL THE VEHICLE COMES TO A COMPLETE STOP AND I START THE ENGINE AGAIN. THE FIRST TIME IT SHUT DOWN, I WAS DRIVING IN THE CITY DRIVING AT 35 MPH. OUT OF NO WHERE, THE ENGINE SHUT DOWN, SIMULTANEOUSLY THE DASHBOARD TURNED OFF AND I LOST ALL CONTROL OF MY VEHICLE UNTIL IT CAME TO A COMPLETE STOP AND I WAS ABLE TO TURN IT BACK ON. BUT THE LAST TIME THIS HAPPENED, I WAS ON THE FREEWAY, DRIVING IN THE RAIN, AT 60 MILES/HR. THE SCARIEST PART IS NOT HAVING CONTROL OF THE WHEEL AND HAVE THE ABILITY TO SAFELY PULL OVER TO THE SHOULDER BEFORE RESTARTING THE ENGINE AGAIN. THE MECHANIC I CONTACTED WAS NOT BEEN ABLE TO FIGURE OUT WHAT THE PROBLEM IS. THE CHECK ENGINE LIGHT DOES NOT TURN ON, I DON'T GET ANY TYPE OF WARNING AND NO "CODES" COME UP. I AM TERRIFIED OF DRIVING MY VAN ANYMORE. I HAVE TWO SMALL CHILDREN AND DO NOT FEEL SAFE DRIVING IT. I DID SOME RESEARCH ONLINE AND HAVE FOUND A RECALL FOR THE EXACT PROBLEM, BUT FOR OLDER MODELS (UP TO 2011). I HAVE REACHED OUT TO THE LOCAL VW DEALER AND HAVE BEEN TOLD THEY CANNOT HONOR THE RECALL FOR THE 2012 MODELS. I DON'T UNDERSTAND, WHY THE DEALER REFUSES TO FIX THE PROBLEM UNDER THE 2011 VW ROUTAN REACALL IF IT IS FOR THE EXACT SAME SAFETY DEFECT. HOW MANY PEOPLE HAVE TO GET HURT OR WORSE BEFORE THE ISSUE GETS ADDRESSED?