2010 VOLKSWAGEN ROUTAN Complaints

RECALL: 11V151000 / 28G1/U8 I ALMOST GOT INTO AT LEAST 3 TIMES A BIG ACCIDENT, AS ENGINE SHUTTING OFF SUDDENLY WHILE I'M DRIVING. THIS HAPPENS ANYWHERE: HIGHWAY ; INTERSECTIONS, AND IN HEAVY TRAFFIC. AFTER INSPECTION BY A VOLKSWAGEN SPECIALIST AT 'E&C AUTO REPAIR'. FERNANDO CONCLUSION: ENGINE SHUTTING OFF BECAUSE THEY HAVE A PROBLEM WITH THE ELECTRICAL SYSTEM IGNITION SWITCH. THIS IS A SAFETY PROBLEM UNDER VOLKSWAGEN'S RECALL. DRIVING THIS VEHICLE IS AN INCREDIBLE THREAT TO THE PUBLIC ROAD. THE DRIVER, PASSENGERS, AND THE SURROUNDING TRAFFIC PARTICIPANTS ARE EXPOSED TO A SAFETY RISK. BASED ON INFORMATION ON CAMPAIGN 28G1/U8 (MANUFACTURE DATE FROM OCTOBER 2009 THROUGH JUNE 2010), MY VEHICLE (MANUFACTURE DATE: MARCH 2010) IS QUALIFIED FOR REPAIR UNDER A SAFETY RECALL. PLEASE PROVIDE ME AUTHORIZATION NUMBER, FOR A LOCAL DEALERSHIP, TO BE DONE SAFETY REPAIR

IT TURNS ON ALL THE LIGHTS ON THE DASHBOARD SAYING IT NEEDS AUTO ASSIST SERVICE THERE IS NO PROBLEM WITH IT THE DEALER CANNOT TAKE CARE OF IT BECAUSE THEY DON'T TAKE CARE OF VOLKSWAGEN ROUTAN NO MORE

THE ENGINE STALLS AS THE VEHICLE IS DRIVEN AND IT LOCKS THE STEERING WHEEL. THIS HAPPENS WHILE CAR IN MOTION,NOTICED A PREVIOUS RECALL FOR THIS ISSUES HOWEVER IT SEEMS TO BE HAPPENING AGAIN AND I DON'T THINK MY VIN WAS INCLUDED IN RECALL.

I WAS DRIVING ON I 66 IN VIRGINIA AND GOT STUCK IN TRAFFIC DUE TO AN EARLIER ACCIDENT. CAR WENT FOR ABOUT A MILE IN STOP AND GO TRAFFIC, WHEN SUDDENLY THE CAR STARTED TO REV UP AND JUMPED INTO GEAR TO MOVE FORWARD. I THOUGHT MAYBE SOMETHING WAS STUCK, SO I PUT INTO PARK AND TURNED THE ENGINE OFF, AND RESTARTED IT. IT DID IT AGAIN AFTER DOING IT FOR ABOUT 5 TIMES, I WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY. I CALLED A TOW TRUCK AND HAD IT TAKEN TO MY MECHANIC. HE TOLD ME THAT I NEED A NEW TRANSMISSION. MY CAR HAD 135000. MILES ON IT. NO WARNING LIGHTS AT ALL CAME ON. MY MECHANIC HAD JUST FIXED IT TWO WEEKS BEFORE FOR THE HEATER HOSE CRACKING AFTER BEING REPLACED A YEAR AGO.

STARTED HAVING A KEY FOB ISSUE AROUND 80K MILES. IGNITION WOULD NOT TURN OFF CORRECTLY CAUSING BATTERY TO DRAIN. SPOKE WITH VW INFORMED ME NO RECALL. ISSUE ESCALATED TO THE POINT THAT THE KEY FOB WILL RANDOMLY EJECT FROM THE IGNITION WHILE THE CAR IS RUNNING AND IN MOTION. SOMETIMES THE CAR WILL LOSE POWER AND HAVE TO BE PULLED OVER AND RESTARTED. OBVIOUSLY THIS IS NOT SAFE WHILE DRIVING DOWN THE HIGHWAY.

WHILE DRIVING (CAR IN MOTION)THE CAR TO PICK UP MY CHILDREN FROM SCHOOL, IT SOUNDED LIKE IT WAS DRAINING. THE ALERT LIGHT BEEPED SO I LOOKED AT DASH THE LIGHTS/INFO ON CAR STARTED BLINKING THEN THE CAR STOPPED COMPLETELY IN MIDDLE OF THE ROAD. NO POWER WOULD WORK I COULDN'T ROLL DOWN THE WINDOWS OR TURN ON HAZARD LIGHTS, I HAD TO PUT CAR IN PARK. THE KEY WAS STUCK IN THE IGNITION AND WOULD NOT START FROM A JUMP. THE CAR HAD NO WARNING SIGNS AND WAS RECENTLY INSPECTED AND CHECKED ON COMPUTER AND THEY WERE UNABLE TO GET ANY CODES OR SEE ANY ENGINE PROBLEMS. CAR WOULD NOT EVEN GO INTO NEUTRAL TO MOVE OFF THE ROAD. CAR WAS TOWED TO MY HOME AND STILL NOT ABLE TO JUMP BATTERY AND CAR WON'T START. ALL POWER REMAINS OFF AND CAN'T LOCK CAR WITH KEY EITHER.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. WHILE DRIVING, THE KEY FELL OUT OF THE IGNITION SWITCH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE LOCAL DEALER. BRUNSWICK VOLKSWAGEN (1420 INDUSTRIAL PKWY S, BRUNSWICK, OH 44212, (833) 269-4092) DIAGNOSED THAT THE WIN MODULE AND TWO KEYS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190676488. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

THE ENGINE STALLS AS THE VEHICLE IS DRIVEN AND IT LOCKS THE STEERING WHEEL. THIS HAPPENED ABOUT 8 TIMES WITHIN THE PAST 24 MONTHS. WE DISCOVERED THAT 12,000 AND MORE ROUTAN 2009 AND 2010 HAVE BEEN RECALLED FOR THE SAME PROBLEMS WITH SOME FATALITIES REPORTED DUE TO THIS DEFECT: IGNITION MODULS AND ELECTRONIC MODULS. VW AND GM-CHRYSLER ARE NOT SUPPORTING THE VW. DEALER REPAIR/REPLACEMENT AS MY VW ROUTAN SEEMS NOT HAVING BEEN TRACKED DOWN DURING INITIAL RECALLS.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED HATFIELD VOLKSWAGEN (1495 AUTO MALL DR, COLUMBUS, OH 43228, (855) 627-5215) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO A FUEL PUMP RELAY FAILURE. THE FAILURE MILEAGE WAS 80,000.*DT

VEHICLE HAS FAILED TO START ON MULTIPLE OCCASIONS. THE VEHICLE HAS BEEN TO THE DEALERSHIP AS WELL AS OTHER REPAIR SHOPS ON SEVERAL OCCASIONS. NO ONE COULD DIAGNOSE THE ISSUE SINCE IT WAS OCCURRING INTERMITTENTLY. WE HAVE HAD THE BATTERY AND STARTER REPLACED IN HOPES OF CORRECTING THE UNDERLYING ISSUE. THE CAR HAS ALSO STALLED ONCE WHILE SLOWING DOWN. THE VARIOUS LIGHTS ON THE CONSOLE FLASHED AND THE DVD PLAYER QUIT WORKING AFTER THIS EPISODE. AFTER ONLINE RESEARCH WE NOW BELIEVE IT MIGHT BE AN ISSUE WITH THE TIPM AND WILL HAVE THIS TESTED.