2019 VOLKSWAGEN TIGUAN Complaints

Bought the car to Puente Hills Volkswagen on March 15, 2023 to perform the TPMS Software recall. When I picked up my car, they told me that my car battery needed to replaced and that the TPMS Software update has been performed. I declined to have the battery replaced due to the high cost. But I had battery tested after and there was no issue found. Car has been starting fine without any issues since on the same battery. Then, I continued to get a Recall Alert from VW on 4/13/2023. Checked on their site as well on NHTSA, and it shows my recall is still not repaired. Contacted back Puente Hills Volkswagen on 4/13/2023 and left a message to my service provider. Haven't received a call as of 4/19/2023, so I called again and was able to speak to my service advisor. He then said it was because I didn't have my battery replaced that they didn't perform the recall repair even though he told me he did on 4/13/2023 (printed workorder he gave me also shows they performed the TPMS Software update). In the end, he told me that I need to replace my battery first for them to perform the recall repair even though there is clearly no issue with my battery.

I brought my vehicle to the dealership for its PA inspection and to address a recall that I had specifically listed in my appointment request and also discussed with the staff in person. However, upon checking the nhtsa.org website, I discovered that the recall is still outstanding.

Daughter was driving at roughly 20 miles an hour when right front suspension collapsed causing her to lose control and striking a parked vehicle. Lower part of strut that connects to drive shaft was sheared in half causing complete loss of steering. The tire was pushed back against the the fender well which in my estimation caused tire to blow. Parts are available for inspection. A tire blow out at that speed should not cause strut to break and impact on parked car was minimal. Failed component has not been inspected by anyone. There was no warning of any issue. I did complain to dealer of slight suspension noise while turning but they could not find any issues.

I had a tire blowout on the highway and caused my airbags to go off without having impact on my vehicle. The airbags going off was extremely dangerous and could of caused serious harm to me or someone else by possibly crashing into another vehicle. I luckily managed to keep my car in control with minimal damage to the body. The dealer inspected and other than replacing tire and alignments is the 10,000 charge for airbags and seatbelt fixing. There were no warnings by the vehicle before incident.

Door switch notice pops up on the dashboard display. It comes on and off randomly. Took to mechanic, he said it has to do something with the door driver side door wire mesh

Sunroof drains are not draining correctly causing vehicle to flood when there is precipitation, flooring is wet/molded, seat belts have mold on them, unpleasant smell, and condensation collects on the windows. Also causing water marks/stains on vehicles exterior body.

Error code: "Driver door contact switch". When this comes on randomly I can't unlock or lock my doors. I have had to climb out of my car through the passenger side door after parking because the driver's side won't unlock. Fault: "Auto parking break" When this comes on I can't turn on or off the parking brake. Sometimes when I'm driving and there is a bump or a change in surface level the parking break comes on. My car stops all of a sudden and cars behind me swerve not to hit me. I have noticed that the issues can go as fast as they come on. They only really happen in cold weather. Last year (2022) was the first year that things happened. I took my car in to see what Volkswagen could do. They said that because the error codes weren't running then they couldn't diagnose the issue. They also said that they have never heard of this before. However, when the error codes are on it's unsafe to drive the car. I have read that other Volkswagens have this issue. The link below is one example. https://knightlawgroup.com/volkswagen-tiguan-wiring-harness-automatic-braking-problems/

It has already recall for other model but not ‘Tiguan’ Recall code is ‘37M2’ Please do recall and save us from danger. Please.

My problem does not involve a crash but involves frequent DELAYED ACCELERATION in warm and cold weather, due to Drive-by-Wire technology or software. My VW service department does not acknowledge the problem and considers this delayed acceleration as turbo lag! Really, turbo lag at idle and no forward movement! Example sitting in parking lot at idle, auto trans in D drive. I stopped to let out my wife of car and I depressed accelerator pedal and nothing happened for six second delay, the motor continued at idle, 1000 rpm, than after approx., full six seconds (i was counting) then car raced off and I had to brake. This issue occurs from full stop warm or cold and from idle to 1800 rpm and up to 25mph and from first week of ownership beginning in October 2019. This had been reported up to eight times and only serviced by the selling VW dealership. The internet is full of remarks from VW owners of multiple VW models with same 4 cylinder turbo and many other European and Japanese manufacturers. I suggest these cars with 4 cylinder and turbo be investigated. I previously owned a 2016 GMC Terrain with drive by wire that never in three years displayed this similar issue.

I came to a stop light, and the car would not accelerate when I took my foot off the break and pushed the gas pedal. The lights remained on. I had to turn off the car and restart it. Additionally, the car has been leaking.