2018 VOLKSWAGEN TIGUAN Complaints

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, HE HEARD AN ABNORMAL HIGH PITCH SOUND COMING FROM HIS VEHICLE. THE CONTACT ATTEMPTED TO MOVE THE VEHICLE AND THE VEHICLE STALLED WITHOUT WARNING WHILE ATTEMPTING TO REVERSE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DISLOCATED LOWER BALL JOINT ON THE FRONT PASSENGER'S SIDE SUSPENSION. THE VEHICLE WAS THEN INITIALLY TOWED TO THREE COUNTY VOLKSWAGEN (701 RIVERSIDE AVE, LYNDHURST, NJ 07071) WHERE THE VEHICLE WAS DIAGNOSED. PRIOR TO THE FAILURE, WHILE MAKING A LEFT TURN, THE CONTACT SCRAPED THE SIDE OF THE CURB WITH BOTH PASSENGER'S SIDE TIRES. THE CONTACT TOOK THE VEHICLE TO HUDSON VALLEY VOLKSWAGEN WHERE THEY PERFORMED AN ALIGNMENT ON THE VEHICLE HOWEVER, THE MECHANIC WAS UNABLE GET A PERFECT ALIGNMENT. THE MECHANIC INFORMED THE CONTAC THAT IT APPEARED THAT AN UNNAMED PART OF THE VEHICLE WAS BENT BUT THAT THE BEND COULD NOT BE LOCATED. THE CONTACT WAS GIVEN AN ESTIMATE TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, THE CONTACT DECLINED THE DIAGNOSTIC. THE CONTACT WAS ASSURED BY THE DEALER THAT THE VEHICLE WAS SAFE TO DRIVE. UPON FURTHER INVESTIGATION, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 18V324000 (SUSPENSION) WHICH HE LINKED TO THE FAILURE. THE CONTACT HAD THE VEHICLE TOWED TO GENSINGER VOLKSWAGEN (842 VALLEY RD, CLIFTON, NJ 07013) WHERE THE VEHICLE HAD YET TO BE REPAIRED OR DIAGNOSED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY AGREED WITH THE INITIAL DEALER THAT THE FAILURE WAS RELATED TO THE INCIDENT THAT OCCURRED ON HIS VEHICLE SIX MONTHS PRIOR TO THE BALL JOINT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,700.

BACK CALIPERS GETTING STUCK AND CAUSED PREMATURE WEARING OF BRAKE PADS AND ROTORS. HAD TO REPLACE ONE SIDE WHILE THE OTHER WAS FINE BECAUSE PISTON WAS STUCK OUT AND CAUSED DAMAGE. *TR

THE CAR HAS HAD A DISTINCT NOISE WHEN DRIVING. I COMPLAINED EVERY TIME WE WERE IN AND FINALLY JUNE OF 2019 I WAS TOLD IT WAS THE ALIGNMENT AFTER I HAD REPEATEDLY TOLD THEM IT WAS THE WHEEL BEARINGS. AFTER PAYING FOR A NEW ALIGNMENT I WAS TOLD THAT YES THE WHEEL BEARINGS NEEDED TO BE CHANGED AND THAT BECAUSE OF ALL OF THE ISSUES MY TIRES NEEDED TO BE REPLACED AS WELL. I HAD THAT DONE, A MONTH LATER I WENT IN FOR AN OIL CHANGE AND THEY TOLD ME I NEEDED ANOTHER ALIGNMENT! I TOLD THEM IT WAS JUST DONE! THEY ASSURED ME THAT I WOULD BE TAKEN CARE OF. IF IT WAS ACTUALLY DONE, I WILL NEVER KNOW. EVEN AFTER ALL OF THIS THE CAR STARTED MAKING THE NOISE AGAIN! I DON'T HAVE TIME TO GO BACK AND FORTH. I FINALLY GOT FED UP AND WENT IN ON A SATURDAY. THE TECHNICIAN LOOKED AT THE CAR FROM THE OUTSIDE AND TOOK A 0.2 MILE TEST DRIVE WITH ME IN THE CAR AND TOLD ME THAT THE ALIGNMENT IN THE BACK IS BAD AND HAS CAUSED SEVERE CUPPING ON MY BACK TIRES. SAYING I NEED ANOTHER ALIGNMENT AND MORE NEW TIRES! I HAVE HAD THIS CAR LESS THAN 2 YEARS AND IF IT ISN'T THE ALIGNMENT, THE TIRES, THE WHEEL BEARINGS, IT'S THE SUN ROOF WHICH HAS FLOODED THE BACK OF MY CAR 3 WEEKS OF OWNING IT AND NOW HASN'T CONSTANT RECALLS. AS WELL AS RECALLS TO FIX THE RECALLS. THIS CAR IS A COMPLETE DEFINITION OF A LEMON! THE TECHNICIAN ADMITTED THE THIS MODEL HAS LOTS OF PROBLEMS. I'VE ALWAYS OWNED USED CARS THIS IS MY FIRST NEW CAR OFF THE LOT AND I HAVE NEVER HAD SO MANY PROBLEMS WITH A CAR. PLEASE HELP! *TR

LIKE MANY OTHER COMPLAINTS I HAVE READ, AN ERROR APPEARS SAYING THE ENGINE HAD EXCEEDED 4000RPM, WHEN IT DOES NOT. THEN THE CAR DROPS DOWN TO 10 MPH AND WILL NOT EXCEED. THE CAR SHAKES UNCONTROLLABLY. THE CAR IS 28 MONTHS OLD AND HAS BEEN HAVING THESE ISSUES SINCE 6 MONTHS IN. THE CAR HAS BEEN AT VOLKWAGEN DEALERSHIPS FOR 3-4 WEEKS AT A TIME 4 TIMES ALREADY FOR THE SAME ISSUES. I HAVE FILED MULTIPLE COMPLAINTS WITH VOLKSWAGEN AND THEY HAVE DONE NOTHING TO RECTIFY THIS DANGEROUS SITUATION.

WHEN ACCELERATING, ENGINE DOES NOT RESPOND ACCORDINGLY. ENGINE HESITATES TO ACCELERATE AND WILL STAY IN THE LOW RPMS DESPITE THE PEDAL BEING FULL PUSHED IN. AFTER A FEW SECONDS(MAYBE 15-30SEC), IT WILL RAPIDLY ACCELERATE CORRESPONDING TO WHERE THE PEDAL IS. THIS CONSTANTLY HAPPENS, IT HAS OCCURRED EVER SINCE I PURCHASED THE VEHICLE 1 YEAR AGO. I CANNOT TELL IF IT IS AN ISSUE WITH THE ENGINE, THE TRANSMISSION, OR THE ELECTRICAL COMPONENTS BETWEEN THE 2. IT MAKES TRYING TO MERGE ONTO A HIGHWAY, ACCELERATE INTO ANOTHER LANE, OR TURN ONTO A STREET VERY DANGEROUS AS I CANNOT BE CERTAIN WHEN IT WILL ACCELERATE. THIS ISSUE OCCURS IN ALL MODES (ECO, NORMAL, SPORT). I HAVE TAKEN THIS TO A DEALERSHIP ONCE BUT THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. ADDITIONALLY, THERE IS AN ISSUE WITH THE SIDE PASSENGER SEATBELT SENSOR. IT KEEPS GOING OFF IF I HAVE MY PHONE CHARGING SITTING ON TOP OF IT OR IF I REST MY HAND ON THE SEAT.

MY CAR HESITATES WHEN ACCELERATING AT A COMPLETE STOP. I PRESS THE ACCELERATOR TO PULL INTO TRAFFIC AND IT SEEMS THE CAR JUST DOESN'T WANT TO GO! THIS MAKES IT VERY DANGEROUS TO DRIVE PERIOD. IT TAKES A FEW SECONDS FOR THE CAR TO 'WAKE UP' AND FINALLY ACCELERATE.

I WAS DRIVING THROUGH NEIGHBOR AND NOTICED CAR WAS RUNNING ROUGH AND SHIFTING HARD. I GOT IT TO 70 MPH AND RED EXCLAMATION POINT AND EPC LIGHT CAME ON. THE MESSAGE WAS 'ENGINE REACHED MAX RPM OF 4,000'. I LOST ALL POWER AND COULD NOT GET THE CAR TO GO OVER 50 MPH

WHILE DRIVING ON THE HIGHWAY, AT HIGHWAY SPEED (70MPH), AN ERROR APPEARED SAYING THE ENGINE HAD EXCEEDED 4000RPM, WHICH IT HADN'T, AND THEN IT SHUT OFF FOR "SAFETY". WE LOST THE POWER STEERING AND BRAKES AT 70MPH. WE WERE ABLE TO GET OFF THE ROAD, STOP AND RESTART THE CAR AND PROCEED HOME. THIS HAPPENED THREE TIMES. THE CAR IS NOW AT THE DEALER. THE CAR IS 18 MONTHS OLD WITH 20K MILES.

LEAKING FROM PANORAMIC MOONROOF,WATER COMING FROM PIPE DRAINE TUBES AND DRIPPING INTO BACK INTO SEATBELTS COMPARTMENT THAT FREEZE SEATBELTS DURING COLD WEATHER AND I CAN NOT PULL SEATBELTS OUT TO BUCKLE UP. ALSO AT THE SAME TIME WATER COMING INTO TRUNK MAKING AREA WHERE WIRING SISTEM GOING THROUGH ALL WET .VW DEALER FIXED IT ONCE BY AND IT HAPPEND SECOND TIME AGAIN.MY CAR IS IN THE SHOP NOW AND THIS PROBLEM WILL JUST KEEP GOING ON IN MY OPINION FOREVER UNTIL CAR EVENTUALLY DIE BECAUSE OF WATER GOING ONTO WIRING .

I BOUGHT A CAR FROM VW SOUTH ORLANDO 7 MONTH AGO AND SINCE THAN I HAD A LOT OF ISSUE WITH THE CAR ENGINE LIGHT WAS GOING ON AND OFF I BEEN THEIR LIKE 5 TIMES NOW AND JUST PISSING ME OFF I WANT A REPLACEMENT CAR