2019 VOLKSWAGEN TIGUAN Complaints

The contact owns a 2019 Volkswagen Tiguan. The contact stated that the right hydraulic arm of the hatchback was corroded and upon closing the trunk manually, the right hydraulic arm detached and hit her on the right side of the head and shoulder. A bystander approached the contact to check on her. The contact then sought medical assistance. The contact was informed that she had sustained a severe concussion. The contact continued to undergo pain and physical therapy. The contact was later diagnosed with oxepedo myalgia and tumor on the right shoulder. Additionally, the contact was informed that she needed a surgical procedure for shoulder replacements. The vehicle was taken to an independent mechanic where it was repaired. The vehicle was then taken to the dealer who inspected the vehicle and informed the contact that there was no proof of the incident. The contact stated that the failure occurred 14 days after the dealer had sold her the vehicle brand new. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2019 Volkswagen Tiguan. The contact stated that while his wife was driving approximately 55 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. Since the initial failure, the failure occurred intermittently and the vehicle would restart soon after failure. The contact had taken the vehicle to a dealer however, the mechanic was unable to diagnose or duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

My Tiguan is doing the same thing as the Atlas. I have been told by the Dealer and the Vw representative that did a physical inspection of my vehicle. That the issues are the same. I was doing 70 mph on the highway all the dash lights went on and then the breaks engage bring my vehicle to a complete stop. This was in March of 2021. Vehicle was taken straight to dealer I was told then what was happening. And was told the issed was resolved. Then in January 2022 the vehicle did the same thing once at a low speed, and again that same morning going 30 mph, were the truck behind us did everything he could to avoid hitting the vehicle as my vehicle came to a complete stop. I was the front car and thankfully the truck behind me was the only other vehicle on the road. I pulled in to a parking lot, I attempted to back up and the vehicle would not go in to reverse. I had to have my vehicle towed to the dealership where has sat since January. They have not been able to repair the unit. As they are waiting for a wire harness for the door. Vw corporate has been notified and is not been helpful at this point.

Driving on clear road with sunny skies when vehicle break system warning light came on and vehicle suddenly and without warning began breaking. The sudden breaking of the vehicle with no reason or cause surprised me and put me in a dangerous position that could have resulted in an accident. Luckily the vehicle behind me was far enough behind where it was able to break without rear ending me. There was no warning that the vehicle had sense something on the road (none which were visible to me) before slamming the breaks. I will be reporting this to the dealer, but it has occurred twice before and I’ve always been told they don’t see any issues on there side, only been told to write down time, road conditions and location where it occurred so they could look into the system next time.

1. Seat belt in middle row. Seat belt will not retract. 2.electric system. Driver door contact switch, car still running, electric brake, drive window will not roll up, passenger window on left side will not roll up, driver door will not unlock.

Passenger and driver air bag lights have come on 3 times (not working). Huge safety concern

While driving 25mph with no vehicles or other obstructions ahead, the vehicle forward collision warning audibly warned of an imminent crash, displayed a visible indicator on the dashboard screen, and applied strong braking force for about 2 seconds as I had been accelerating slightly. There were vehicles directly behind mine which may have collided with me if I had stopped suddenly. There was no risk of a frontal collision. This occurred as the vehicle was driving on a standard asphalt road and approached a red brick style crosswalk (there were no pedestrians). This has not been reproduced or inspected by law enforcement, a dealer, or others. There was no warning prior to this event.

Automatic start/stop feature malfunctioned while vehicle was at a complete stop in a left hand turn lane at the front of an intersection. Caused major traffic jam because vehicle would not restart. No warning signals were given prior to failure, car engine simply turned completely off and dashboard message then read to "manually restart engine". Attempted to do so but it did not work. After that, I randomly started turning the car off and on, switching from park to drive in whatever order to try to get the engine to restart since manually restarting the "normal" way did not seem to work. While the car was not restarting, the yellow engine light did appear, I am not sure exactly when. No one's safety was at risk in this particular instance, however it could have been depending on when this problem occurs. It has happened twice prior to this incident but both times occurred in a parking lot, not in open traffic. Eventually, after about 5 minutes the car did restart and I was able to resume driving. The vehicle has not yet been inspected by anyone for this particular issue and therefore not reproduced or confirmed by a dealer or independent service center.

Windshield washer fluid lost without using it. Have to add a gallon of the windshield washer fluid every 4 months.

We bought a new 2019 tiguan for my 16 year old daughter. At just over 5 thousand miles, she was driving the car home from school when all the electric power was lost. The engine kept running, but she lost all the lights, headlights, break lights, radio, ac, speedometer, etc. Basically everything stopped working except the engine. Obviously this was a safety concern for me because she's 16 and didn't have headlight, or break lights, or a speedometer, just to name a few. Volkswagen dealership in mckinney, TX, began diagnosing the issue. They changed the battery and said the car was fixed. Unfortunately, as my now 17 year old daughter was driving, the car all the sudden lost all power again. The danger is that the car starts and performs perfectly at first, but will shutdown everything but the engine while she's driving! So this is the 2nd time this has happened. The car went back to the dealership and they a "software update", and claimed that corrected the problem eventhough I suspect they dint truly believe they fixed it. So my daughter starts her car and drives down the road with no problems, until, for the individual time, she loses power while driving over 50 mph. So the car is at the dealership for a 3rd time. The car has just over 5 thousand miles on it. Volkswagen keeps claiming they've corrected the problem, and keeps returning an unsafe vehicle to my daughter.