2018 VOLKSWAGEN TIGUAN Complaints

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE EXTERIOR LIGHTS ARE TOO SENSITIVE AND COME ON WITH SHADOWS AND ANGER DRIVER'S IN FRONT OF THE CONTACT. FOR DRIVER'S FOLLOWING THE CONTACT IT COULD APPEAR AS IF THE VEHICLE WAS APPLYING THE BRAKES. (MASTRIA VOLKSWAGEN OF RAYNHAM 1619 NEW STATE HWY, RAYNHAM, MA 02767, (508) 802-9555) STATED THAT THE LIGHTS OPERATED AS DESIGNED AND COULD NOT BE CHANGED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50.

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH IN INCLEMENT WEATHER, THE FRONTAL COLLISION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (VOLKSWAGEN OF DOWNTOWN CHICAGO, LOCATED AT 1111 N. CLARK ST, CHICAGO, IL 60610), TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

I PURCHASED THE CAR BRAND NEW IAT THE END OF 2018. AT THE END OF 2019 THE CAR NOW NEEDS NEW BRAKES AND HAS LESS THAN 19,000 MILES. THE CAR SHAKES WHEN YOU BREAK. THE DEALERSHIP STATED USUALLY BRAKES AND ROTORS LAST 30,000 AND CITED "COMMON CAUSES" FOR NEEDING NEW BREAKS. THE DEALERSHIP STATED THEY WOULD COVER LABOR AT GOOD WILL TO REPLACE BRAKES AND ROTORS AND THEN CAME BACK THAT WOULD COVER 60% AND PROVIDED ME 3 DIFFERENT AMOUNTS FOR A TOTAL. ADDITIONALLY, IN DECEMBER 2019, THE CHECK ENGINE LIGHT CAME ON AFTER DRIVING THROUGH A DANGEROUS INTERSECTION TURNING LEFT THE CAR STARTED TO STUTTER AND WAS SHAKING, AFTER THEY REVIEWED IT, THEY STATED THAT THE CAR HAD "MISFIRED" AND NOT ALL 4 ENGINES STARTED AT THE SAME TIME, ONLY 3 OF THE ENGINES DID. I AM REQUESTING THAT THE CAR BE REVIEWED FOR COMPLIANCE AND SAFETY REGARDING THE BRAKES AND ENGINE. ADDITIONALLY, I AM REQUESTING THAT VOLKSWAGEN COVER THE COST AND LABOR OF REPLACING BRAKES AND ROTORS.

AFTER FUELING UP AT A GAS STATION THE 2018 TIGUAN WOULD NOT START. IT WAS DEAD. STATIONARY AT THE FUEL PUMP. WARNING LIGHTS CAME ON THE DASH TO INDICATE STEERING COLUMN FAILURE. NO SYMPTOMS, THE CAR WOULD NOT TRY TO START OR BEGIN TO START. JUST ERRORS ON DASH. CAR IS ONLY 1 YEAR OLD WITH LESS THAN 10K MILES ON IT. DEALER ASKED TECHNICIAN TO JUMP CAR. NO CHANGE. CAR HAD TO BE TOWED TO DEALER. DEALER INDICATED A NEW STEERING COLUMN NEEDED TO BE ORDERED AND INSTALLED AND THAT IT WAS VERY ODD TO HAVE FAILED. QUICK RESEARCH SHOWS THIS HAPPENS ALL THE TIME ON VWS. HOW CAN A PART LIKE THIS FAIL IN LESS THAN 10K MILES?

THE CAR HESITATES ONE TO TWO SECONDS FROM A STOP WHEN THE ACCELERATOR PEDAL IS DEPRESSED QUICKLY HALFWAY OR MORE AS YOU WOULD DO TO MERGE QUICKLY INTO FAST MOVING TRAFFIC. THE PROBLEM CAN ALSO BE DUPLICATED WHEN MOVING SLOWLY AROUND 5 MPH. THIS PROBLEM HAS EXISTED SINCE THE BEGINNING BUT NOW SEEMS TO BE GETTING WORSE. I CONSIDER THIS A SAFETY ISSUE SINCE THE CAR DOES NOT RESPOND AS EXPECTED/REQUIRED UNDER ALL CONDITIONS.

ON MULTIPLE OCCASIONS, SUBJECT VEHICLE DISPLAYED CHECK ENGINE LIGHT AND EPC LIGHT AT RANDOM INTERVALS, CAUSING CAR TO UNEXPECTEDLY BE LIMITED TO 4,000 RPM AND UNABLE TO ACCELERATE PAST 40MPH. AS A RESULT, THIS PUT DRIVER IN EXTREMELY UNSAFE SITUATIONS AND ENDANGERED SAFETY OF PASSENGERS AND FELLOW DRIVERS, PARTICULARLY ON HIGHWAY. FIRST ENCOUNTERED AT 34,000 MILES ON ODOMETER. PERSISTED THROUGH 41,000 MILES. SECONDS BEFORE ERROR IS ENCOUNTERED, VEHICLE WOULD RUN ROUGH AND UNDERGO ROUGH SHIFTS. IN ADDITION, VEHICLE ALSO SUFFERED WITH SLUGGISH ACCELERATION FROM STOP. VEHICLE TAKEN TO SERVICE CENTER MULTIPLE OCCASIONS. ON FIRST ENCOUNTER, TECHNICIAN INSTRUCTED SIMPLY TO RESET VEHICLE. WHEN TAKEN SECOND TIME, CODE P0203 INJECTOR SHORT CIRCUIT CYL 3 WAS DIAGNOSED AND ENGINE HARNESS REPLACED. HOWEVER, ISSUE CONTINUED. WHEN TAKEN THIRD TIME, INJECTOR HARNESS REPLACED.

IT TAKES A SCARY AMOUNT OF TIME FOR THE CAR TO SPEED UP WHEN ACCELERATING. THE RPM MODULE SHOWS THE ACCELERATION BUT THE VEHICLE DOESN'T ACTUALLY SPEED UP TO MATCH IT. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MERGING ON TO THE FREEWAY. AN ACCIDENT IS BOUND TO HAPPEN AS I AM NOT ABLE TO CONTROL THE SPEED OF THE ON COMING CARS AND AM UNABLE TO GET MY CAR UP TO SPEED TO MATCH THE OTHERS. ALSO, THE CAR RANDOMLY SHUTS DOWN WHEN STOPPED, A MESSAGE SAYING PLEASE START ENGINE MANUALLY POPS UP. THIS IS ALSO A SAFETY CONCERN AND IS BOUND TO CAUSE AN ACCIDENT AS IT HAPPENS A FEW TIMES A MONTH. A FEW MONTHS AGO MY CAR TURNED OFF WHEN I STOPPED AT THE RED LIGHT, A CAR WAS EXITING THE FREEWAY AS THE LIGHT HAD TURNED GREEN SO THEY KEPT THEIR HIGH SPEED, I QUICKLY TURNED MY HAZARD LIGHTS ON AND THE CAR HAD TO SWERVE TO THE RIGHT LANE TO AVOID REAR ENDING ME.

SEVERE HESITATION WHEN TRYING TO ACCELERATE, MOST NOTICEABLE FROM A FULL OR NEAR STOP. PULLING OUT QUICKLY INTO MOVING TRAFFIC OFTEN RESULTS IN MOMENTS OF NO ACCELERATION AT ALL. IT CAN BE FRIGHTENING AND POTENTIALLY DANGEROUS. A QUICK GOOGLE SEARCH FOR "TIGUAN HESITATION" BRINGS UP MANY COMPLAINTS ABOUT THIS ISSUE. DEALER IS AWARE BUT SAYS THERE IS NOTHING THAT CAN BE DO AS IT IS THE NATURE OF THE TRANSMISSION AND ENGINE. VW AMERICA SAYS THANK YOU FOR THE FEEDBACK AND THEY WILL "KEEP AN EYE OUT FOR TRENDS AND REPORT AS NEEDED." I BELIEVE THAT IF NOT CORRECTED THIS ISSUE WILL RESULT SERIOUS ACCIDENTS AND INJURIES. THE DATE BELOW IS THE LAST TIME I EXPERIENCED THE ISSUE BUT HAS HAPPENED MANY TIMES SINCE LEASING THE CAR THIS PAST JANUARY 2019.

THE CAR GETS FILLED WITH STRONG ODOR OF GASOLINE INSIDE THE CABIN AND I WAS LOOSING GAS AT A RAPID RATE IN ADDITION THE CAR WAS LOOSING SPEED. THERE IS ALSO THE PROBLEM WITH THE STO-START SYSTEM, ONCE THE CAR WAS AT A STOP, THE CAR WOULD NOT TURN OVER AND START AGAIN. IT WOULD GET STUCKTRYING TO TURN ON AND AT THE SAME TIME I WAS LOOSING GASOLINE. I HAD TO REMOVE ALL PASSENGERS FROM THE VEHICLE INCLUDING MY ONE MONTH GRAND SON DUE TO THE STRONG ODOR OF GASOLINE. THIS INCIDENTS OCCURED SEVERAL TIMES DURING THE WEEKEND OF NOVEMBER 1 THROUGH NOVEMBER 4TH WHEN I DROPPED OFF THE VEHICLE AT THE DEALERSHIP.

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE OUTSIDE TEMPERATURE SENSOR WAS NOT OPERATING PROPERLY. THE CONTACT STATED THAT THE VEHICLE DISPLAYED IMPROPER TEMPERATURE READINGS AND THE SENSOR ALSO CONTROLLED THE VEHICLE'S COOLING FANS. THE FANS OPERATED INDEPENDENTLY DUE TO THE OUTSIDE SENSOR. THE CONTACT TOOK THE VEHICLE TO DICK HANNAH VOLKSWAGEN OF PORTLAND (12345 E BURNSIDE ST, PORTLAND, OR 97233, (503) 622-9507) WHERE THE PART WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 20,000.