2019 VOLKSWAGEN TIGUAN Complaints

I was involved in a collision where I hit another vehicle with the front passenger side. The air bags did not deploy on mine, and the seat belt did not lock into place causing me to hit the steering wheel. The police verified this upon inspection immediately after the accident happened. I have spoken with Volkswagen many times about the transmission lagging and requiring excessive acceleration. Because of the lag I have almost been hit many times, as well as almost hit others due to the increase in speed after the lag.

Front assist goes off for no reason engaging the brakes. Dealership told me to turn it off and fill out reports if it continues to happen. Filled out reports with photos and returned after having my vehicle for over a month they state that the front assist engaging for no reason is normal operation.

DOOR LATCH MALFUNCTIONS REQUIRED MULTIPLE VISITS TO MECHANIC TO DIAGNOSE. LOCKED AND UNLOCKED RANDOMLY. AS IN WOULD LOCK ME OUT OR IN THE VEHICLE REQUIRING I USE AN ALTERNATE DOOR (NOT DRIVER DOOR) TO EXIT MY VEHICLE. EMERGENCY BREAK ASSIST ENGAGES IN GUTTERS AND DRIVEWAYS. ESSENTIALLY ANYTHING THAT ISN'T FLAT TERRAIN MAY RESULT IN THE TIGUAN SLAMMING ON THE BREAKS FOR YOU COMING TO A COMPLETE STOP. EVEN WHEN APPROACHING DIPS, GUTTERS, DRIVEWAYS OR DIFFERENT INCLINES YOU HAVE A VERY LIKELY CHANCE OF THE EMERGENCY SYSTEM ENGAGING BREAKS.

THIS IS A SECOND COMPLAINT ABOUT THE HEADLIGHTS ON MY VEHICLE. THE LOW BEAMS DO NOT ILLUMINATE THE ROADWAY SAFELY. I COMPLAINED TO THE MANUFACTURER WHO REFERRED ME TO THE DEALER. WHO STATED THAT THERE IS NO ADJUSTMENT THAT CAN BE MADE. PER THE DEALERS DESCRIPTION THE VEHICLE ONLY UTILIZES ONE BULB FOR HIGH AND LOW BEAMS. THERE IS A SHIELD THAT COMES DOWN TO CREATE THE LOW BEAMS. WITH THAT BEING SAID, IN THE LOW BEAM POSITION THE SHIELD CREATES DISTINCT LINE THAT ONLY ILLUMINATES A SHORT DISTANCE OF ROAD IN FRONT OF THE VEHICLE. THIS ALSO CREATES A WALL OF DARKNESS BEYOND THAT. NO DIFFUSION OF LIGHT JUST GOING INTO THE DARKNESS BLIND. THIS TO ME IS A VERY DANGEROUS SITUATION..

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD BLOW HOT AIR. THE CONTACT HAD TAKEN THE VEHICLE TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922) WHERE THE TECHNICIAN INSPECTED THE A/C UNIT AND FOUND NO FAULT WITH THE SYSTEM. AS THE FAILURE CONTINUED, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE SHE WAS INSTRUCTED TO PURCHASE A THERMOMETER AND KEEP TRACK OF THE TEMPERATURE READINGS INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE SHE WAS INFORMED THAT THEY STOOD BEHIND THE DIAGNOSTIC OF THE MECHANIC AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT ALSO SENT AN EMAIL TO THE MANUFACTURER DOCUMENTING THAT THE TEMPERATURE READING INSIDE THE VEHICLE WAS ABOVE NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,742.*DT*DT*DT THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A LOCAL FIRE DEPARTMENT WHERE IT WAS DETERMINED THE AIR FROM THE VENT REACHED 180 DEGREES.

MY VEHICLE WAS PARKED IN A SLIGHTLY SLOPED DRIVEWAY AND TURNED OFF. AFTER 2 MINUTES, CAR WENT BACK APPROX. 100 FEET THROUGH WALKWAY AND ENDED UP IN THE MIDDLE OF MAIN ROAD. THIS IS A SERIOUS MALFUNCTION OF THE VEHICLE AS IT CAN CAUSE INJURY TO SOMEONE. WHEN CALLED THE CUSTOMER SERVICE CENTER, THE REP SAYS THERE IS A RECALL ON ENGINE AND TRANSMISSION CONTROL SOFTWARE UPGRADE BUT I WAS NOT NOTIFIED ABOUT THIS RECALL. IN ADDITION, ON THE NTHSA WEBSITE IT SAYS THE UPGRADE IS FOR "UPDATE TO ADDRESS ELEVATED TAILPIPE EMISSIONS THAT WERE FOUND DURING VEHICLE TESTING".

2019 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO ISSUES WITH AUTOMATIC BRAKING SYSTEM. *LD THE CONSUMER STATED THE AUTOMATIC BRAKING SYSTEM WAS OVERLY SENSITIVE AND DISTRACTING. THE CONSUMER STATED TWICE THE VEHICLE SHUT DOWN. THE CONSUMER STATED THE AUTOMATIC BRAKING SYSTEM GENERAL ACTIVATES WHEN BACKING OUT OR IN A DRIVE THRU. THE DEALER WAS CONTACTED AND STATED THE VEHICLE OPERATED AS DESIGNED.

THE HEADLIGHTS ARE LED AND THIS VEHICLE IS EQUIPPED WITH AFS. ADAPTIVE FRONT LIGHTING SYSTEM. I BELIEVE THE HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY ADEQUATELY. THERE IS AN AREA THAT IS JUST IN FRONT OF THE VEHICLE THAT ONE CAN SEE THE ROADWAY. THEN THERE IS A DEFINITE LINE THAT BASICALLY CREATES A WALL OF DARKNESS, THAT PREVENTS ONE FROM SEEING ANYTHING BEYOND THAT, THIS CREATES A BLIND AREA. ANY OTHER VEHICLES THAT I HAVE DRIVEN OVER THE YEARS PROVIDE LIGHTING THAT ILLUMINATES THE AREA IN FRONT OF THE VEHICLE AND THEN DEFUSES THE LIGHT FURTHER TO SEE DOWN THE ROADWAY, AND DOES NOT CREATE A WALL OF DARKNESS. I HAVE BROUGHT THIS UP TO VW AND THE DEALER WHO STATES THAT THE SYSTEM IS OPERATING CORRECTLY. I HAVE BEEN TOLD THAT THE SYSTEM ONLY UTILIZES ONE BULB FOR BOTH LOW BEAMS AND HIGH BEAMS, WITH A SHIELD THAT COVERS A PORTION OF THE LIGHTING TO CREATE THE LOW BEAMS. I GUESS THAT IS WHY THE LIGHTING HAS A VERY DEFINITIVE LINE CUTTING IT OFF BLUNTLY, THEREFORE CREATING A WALL OF DARKNESS, THIS LITERALLY CREATES A BLIND AREA FOR WHICH ONE CANNOT SEE A SUFFICIENT AREA IN FRONT OF THE VEHICLE. TO OPERATE IT SAFELY. TO ME THIS CREATES A VERY UNSAFE CONDITION WHEN DRIVING UNDER NORMAL CONDITIONS WITH LOW BEAMS ON. AS EXPLAINED TO ME THE SHIELD GOES UP FOR WHEN THE HIGH BEAMS ARE ACTIVATED, I HAVE SEEN SOME ONLINE POSTS THAT OTHERS ARE EXPERIENCING THE SAME THING, PLEASE ADVISE AS TO WHAT TO DO REGARDING THIS ISSUE THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

KESSI KEY FOB LOSES POWER/CONNECTIVITY IN COLD WEATHER. OCCURRED TWICE IN 20-25 DEGREE TEMPERATURE. UNABLE TO UNLOCK WITH REMOTE KEY. REQUIRES POPPING OFF LOCK CYLINDER COVER, USING KEY BLADE TO OPEN DOOR, SETS OFF ALARM, MUST HOLD KEY CLOSE TO A DESIGNATED AREA ON STEERING COLUMN TO START..IF THERE IS ENOUGH POWER/TRANSMISSION LEFT IN KEY FOB. COULD BE LEFT STRANDED & HAVE TO BE TOWED. KESSI KEY FOB NO LONGER OPERABLE. MUST GO TO DEALER TO GET NEW BATTERY. STORE BOUGHT BATTERIES DO NOT WORK IN MOST CASES. HAVE HAD MULTIPLE VW'S WITH KESSI KEY FOB IN PAST AND NEVER HAD ISSUE WITH KEY BECOMING INOPERATIVE IN COLD WEATHER.

SUNROOF LEAKED WHILE CLOSED FILLING THE CAR WITH GALLONS OF WATER, CREATING WATER DAMAGE AND RISK OF ELECTRICAL FAILURES. THE VEHICLE WAS PARKED IN A DRIVEWAY. THERE IS AN EXISTING CLASS ACTION LAWSUIT REGARDING THIS PROBLEM, HOWEVER THE OWNERS WERE NOT MADE AWARE, AND THE SOONEST DEALERSHIP APPOINTMENT TO REMEDY THE ISSUE WAS 1 WEEK FROM THE CALL, WITH NO SENSE OF URGENCY. THIS IS UNACCEPTABLE FOR A VEHICLE UNDER MFG WARRANTY, WHICH IS NOT SAFE TO DRIVE IN THE MEAN TIME.