2011 VOLKSWAGEN TIGUAN Complaints

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE HEAD LIGHTS, BRAKE, AND TURN SIGNALS WOULD INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A MELTED FUSE IN THE FUSE BOX AND AS A RESULT, THE FUSE BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.

WHILE OPERATING THE 2011 VOLKSWAGEN TIGUAN, ON THE HIGHWAY AT SPEEDS OF APPROXIMATELY 65MPH, EXPERIENCED AN ELECTRICAL FAILURE THAT CAUSED A HEADLIGHT / DRIVING LIGHT / TURN SIGNAL / BRAKE LIGHT / MARKER LIGHT AND PLATE LIGHT FAILURE. THE FAILURE BECAME INTERMITTENT UNTIL TAKEN TO THE DEALERSHIP FOR SERVICE. DEALER STATED "LOOKED UP WIRING DIAGRAM AND TRACED TO A FUSE IN ENGINE FUSE BLOCK. / FUSE NOT BLOWN, BUT HAS CORROSION. REMOVED FUSE AND FOUND FUSE BLOCK MELTING. NEEDS FUSE AND BLOCK. REPLACED BOTH AND LIGHTING OK NOW. *TR

WHEN STARTING MY CAR (AFTER IT HAD BEEN SITTING IN THE GARAGE FOR OVER 24 HRS) I IMMEDIATELY GOT A "CHECK LEFT FRONT LOWBEAM" WARNING PLUS A WARNING LIGHT ON THE DASH. TURNED OFF THE CAR, TURNED IT BACK ON TO SEE IF IT CLEARED. THEN I GOT THE SAME WARNING PLUS "CHECK LEFT FRONT FOG LIGHT". GOT OUT OF THE CAR, SURE ENOUGH, THEY WERE BOTH OUT. I THOUGHT IT WAS STRANGE THEY WERE BOTH OUT AT THE SAME TIME, BUT POSSIBLY JUST A BULB OR FUSE. STARTED TO DRIVE DOWN THE STREET AND MORE WARNINGS FOR DIFFERENT LIGHTS KEPT COMING UP. I TURNED AROUND AND WENT HOME (HAD GONE MAYBE A .25 MILE). MADE AN APPOINTMENT AT THE DEALER, AND BY THE TIME I DROVE MY CAR IN (5.5 MILES DOOR TO DOOR) ALL OF MY EXTERIOR LIGHTS HAD THROWN A WARNING AND WERE NO LONGER WORKING (HIGH BEAMS, LOW BEAMS, FOG LIGHTS, TURN SIGNALS, LICENSE PLATE LIGHT, BRAKE LIGHTS, ETC. ETC.). THIS CATASTROPHIC FAILURE OF ALL OF MY LIGHTS SIMULTANEOUSLY WAS DUE TO A FAULTY FUSE PANEL AND MELTED FUSE, WHICH WAS REPLACED (THANKFULLY) UNDER MY EXTENDED WARRANTY (WOULD HAVE BEEN OVER $600 TO REPAIR SOMETHING THAT FAILED 1100 MILES AFTER MY FACTORY WARRANTY OTHERWISE). DEALER TOLD ME THEY REPLACED THE ENTIRE FUSE PANEL WITH A REDESIGNED ONE. THIS WAS NOT THE FIRST INSTANCE THEY WERE AWARE OF OF THIS HAPPENING, BUT INDICATED NO RECALL HAD BEEN DECLARED. I AM HOPEFUL THIS FIX ELIMINATES THE ISSUE FROM HAPPENING IN ANOTHER 30-40K MILES, AND THAT THERE ARE NO OTHER FAILURES OR PERFORMANCE DEGREDATION IN OTHER COMPONENTS AS A RESULT. HOPEFULLY THIS PART WILL BE RECALLED BEFORE THIS ELECTRICAL GREMLIN HITS TOO MANY OTHER VEHICLES. I'M LUCKY THIS HAPPENED DURING THE DAY IN MY DRIVEWAY AND NOT ON A SNOWY MOUNTAIN PASS AT NIGHT. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE HEAD LIGHTS AND TAIL LIGHTS FAILED TO ILLUMINATE NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

FIRST NOTICED HEADLIGHT OUT, CHANGED IT AND STILL DID NOT WORK. THEN I NOTICED THAT THE FRONT TURN SIGNAL ALSO DID NOT WORK. I WALKED AROUND THE CAR AND NOTICED THAT NOT ONLY DID THE FRONT HEADLIGHT AND TURN SIGNAL NOT WORK BUT ALSO THE OPPOSITE REAR BRAKE AND TURN SIGNAL AS WELL. CLEARLY SOMETHING IS WRONG. I WENT TO CHECK THE FUSE IT WAS COMPLETELY MELTED AS WAS THE BOX ITSELF! YOU CAN NOT JUST REPLACE THE FUSE BECAUSE THE BOX IS DAMAGED AND YOU CAN'T JUST REPLACE THE BOX BECAUSE THERE IS TO MUCH AMPAGE GOING TO THE BOX THAT WILL CAUSE IT TO DO THE SAME THING AGAIN! VW NEEDS TO MAKE THIS WRONG, RIGHT! *TR

LOST HALF OF ALL EXTERIOR LIGHTING WHEN THE FUSE BOX MELTED AT A 30 AMP FUSE. BRAKE LIGHTS, TURN SIGNALS, AND HEAD LIGHTS STOPPED WORKING. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEADLIGHTS AND TAIL LIGHTS FAILED INTERMITTENTLY AS THE LIGHTING MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE MAIN FUSE PANEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

MULTIPLE ELECTRICAL ITEMS WERE REPORTED AS FAILING BY THE VEHICLE INFORMATION CENTER (LOW BEAM HEADLIGHT, BACKUP LIGHT, SIDE MARKER LIGHT, FOG LIGHT, THIRD BRAKE LIGHT, ETC.) AND CONFIRMED BY PERFORMING A WALK AROUND OF THE VEHICLE. AN ONLINE SEARCH PROVIDED INFORMATION RELATING TO SIMILAR ISSUES FOR OTHER VW OWNERS. THE ISSUE WAS A FUSE, LOCATED IN A FUSE BLOCK UNDER THE HOOD OF THE VEHICLE, THAT HAD MELTED ON ONE SIDE OF THE FUSE ENOUGH TO TEAR THE FUSE LINK FROM THE FUSE BLADE. THE FUSE WAS REMOVED, HOWEVER, ENOUGH DAMAGE HAS BEEN SUFFERED BY THE FUSE SOCKET THAT A NEW FUSE CANNOT BE INSERTED. A NEW FUSE BLOCK ASSEMBLY WILL BE REQUIRED TO REPAIR THIS ISSUE. THERE IS CLEARLY AN UNDERLYING ISSUE WITH THE FUSE BLOCK DESIGN. OVERHEATING OF THE FUSE BLADE, CAUSED BY A POOR CONNECTION, IS DESTROYING THE FUSE BODY AND SOCKET. THIS ISSUE CAN BE VERY DANGEROUS IF THE LIGHTING COMPONENTS ARE RENDERED USELESS WHILE DRIVING AT NIGHT.

TRAVELING NORTH/WEST BOUND ON INTERSTATE 94 IN MAPLE GROVE, MN. CAR SUDDENLY LOST POWER, STARTED STUTTERING, AND THEN SHUT OFF. WAITED 2 HOURS FOR A TOW ON THE SIDE OF THE FREEWAY WITH A 3 YEAR OLD IN 90 DEGREE HEAT. *TR WAS TOWED TO LUTHER WEST SIDE VW DEALER AND THEY FOUND A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THERE HAS BEEN ONGOING ISSUES WITH THESE PUMPS IN PREVIOUS MODEL YEARS 2009 AND 2010. THOSE YEARS WERE INVESTIGATED BY THE NTSB PREVIOUSLY AND THE VW WARRANTY FOR THE PART WAS EXTENDED AS A RESULT. BUT AS OF NOW VW IS REFUSING TO FIX THE PART UNDER WARRANTY. *TR

INTERMITTENT CHECK LIGHTS CYCLES THROUGH AND SHOWS HEADLIGHTS NOT WORKING, THEN BRAKE LIGHTS. WHEN I TAKE INTO THE DEALERSHIP, THEY CHECK THE COMPUTER AND SAY THAT THERE IS NO HARD RECORDED ERROR. THE DANGER IS THAT THIS HAS HAPPENED 3 TIMES AND ONCE AT NIGHT TO WHERE MY CAR WAS LIKE A CHRISTMAS TREE BLINKING ON AND OFF. I ALMOST GOT REAR ENDED WHEN BRAKE LIGHTS DON'T WORK. THIS IS VERY DANGEROUS AND THE DEALERSHIP SAYS NOTHING CAN BE FOUND. *TR