2019 VOLKSWAGEN TIGUAN Complaints

VEHICLE STARTED LEAKING FLUIDS 2 WEEKS AFTER PURCHASING. THE CAR HAS NOW BEEN IN 6 TIMES FOR LEAKING OIL FLUIDS, AS WELL AS NOISY BRAKES, AND A BUCKING TRANNY. HAS HAD SEALS REPLACED, BOOT REPLACED AND IS NOW LEAKING AGAIN 1/2021 IN THE FRONT, AND ALSO LEAKING IN THE REAR OF THE CAR.

TL* THE CONTACT OWNED A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WHEN A VEHICLE IN FRONT SUDDENLY STOPPED CAUSING THE CONTACT TO REAR END THEIR VEHICLE. THE VEHICLE'S FORWARD COLLISION PREVENTION SYSTEM HAD FAILED TO ALERT THE CONTACT THAT THERE WAS A VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. THE VEHICLE WAS DEEMED TOTALED. THE CONTACT DID RECEIVE ABDOMINAL, CHEST, AND BACK INJURIES. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (HENDRICK VOLKSWAGEN OF CONCORD LOCATED AT 7500 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027; (704) 743-4110) WHO WERE MADE AWARE OF THE FAILURE, HOWEVER, THE MANAGER HAD CONTACTED THEM BACK AS PROMISED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN OPENED A CASE REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 37,997.*DT*JB

SPORT SHIFT. THIS IS AN UNDERPOWERED AND SOMETIMES CONFUSED VEHICLE. MOST OWNERS SAY TO DRIVE IN "SPORT" MODE TO HELP IT NOT HESITATE AS MUCH WHEN ACCELERATING FROM A STOP (CAN HAVE LONG HESITATION FOR NO APPARENT REASON) AND WHEN PASSING AT HIGHWAY SPEEDS. PER MANUAL "SPORT MODE WILL NOT ALLOW TRANSMISSION TO GO INTO HIGHEST GEAR" WHICH IS 8TH GEAR. HOWEVER ONCE IN SPORT MODE, AND CRUISING WITH STEADY SPEED AND RPM, IF YOU PLACE SELECTOR TO MANUAL MODE THE SHIFT INDICTOR IMMEDIATELY DISPLAYS 8 WITH NO CHANGE IN ENGINE TONE OR RPM. THIS INDICATES TO ME THAT THE TRANSMISSION IS ALREADY IN 8TH GEAR AGAINST DESIGN AND OPERATION MANUAL DESCRIPTION. I BELIEVE THIS IS A CONTRIBUTING FACTOR FOR THE SLUGGISH TRANSMISSION RESPONSE DURING NORMAL OPERATION WHICH DOES NOT SEEM VERY DIFFERENT FROM SPORT MODE AND WILL CAUSE PREMATURE TRANSMISSION PROBLEMS SOME OWNERS HAVE COMPLAINED ABOUT. DEALER SAYS THERE ARE NO CODES SO THIS IS NORMAL.

THIS IS THE BASIC S MODEL. WE INTENTIONALLY PURCHASED THIS BASE MODEL TO EXCLUDE THE HI-TECH OPTIONS KNOWN TO FAIL. WE WANTED AN IGNITION KEY TO ELIMINATE THE NECESSITY OF A FOB AND PUSH BUTTON START. WE WERE NOT MADE AWARE OF THE FACT YOU CANNOT LOCK THIS VEHICLE WITHOUT USING THE DOOR FOB THEY PROVIDED!! WE WERE LED TO BELIEVE IT WAS A CONVENIENCE TO LOCK AND UNLOCK BUT NOT NECESSARY. WITH OUR OTHER VEHICLES ONCE OUTSIDE OF THE VEHICLE, WE WILL PRESS THE ELECTRIC DOOR LOCK BUTTON TO LOCK THE LOCK, CLOSE DOOR AND DOORS LOCKS. VW DOES NOT ALLOW THE LOCKS TO BE ACTIVATED UNLESS DOOR IS CLOSED WHICH MEANS IF YOU DO NOT USE FOB, THE DOORS REMAIN UNLOCKED! AFTER ABOUT 3 MONTHS OF OWNERSHIP WE REALIZED WE WERE NOT LOCKING THIS VEHICLE WHEN EXITING. THIS IS A SAFETY AND THEFT ISSUE.

REGARDLESS OF OUTSIDE AMBIENT OR ENGINE OPERATING TEMPERATURE. WHEN EVER THIS VEHICLE POWERS DOWN (AKA SLEEP MODE) WHEN IT IS RESTARTED THIS VEHICLE REQUIRES A MINIMUM OF 2:20 SECONDS OF IDLE TIME BEFORE ENGINE RPM WILL DROP BELOW 1000 RPM SO IT CAN BE SAFELY PLACED INTO GEAR. THIS HAPPENS IN 105 DEG TX DAYS IN THE PARKING LOT OF THE GROCERY STORE AS WELL AS THE GARAGE IN THE MORNING. DEALER SAYS "NO CODES", SO IT IS WORKING AS DESIGNED! AN ACQUAINTANCE AT WORK HAS 2018 TIGUAN AND HIS DOES NOT DO THIS. THIS WASTES GAS AND IS BAD FOR THE ENVIRONMENT. WENT TO DEALER 2X THUS FAR. THEY DO NOT CARE.

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 40 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE SUN ROOF. THE DRIVER CONTINUED DRIVING TO HER RESIDENCE. AFTER PARKING THE VEHICLE, SHE NOTICED THAT THE SUN ROOF PANEL HAD SHATTERED. THE DRIVER STATED THERE WAS NO IMPACT THAT CAUSED THE FAILURE. THE CONTACT CALLED THE LOCAL DEALER CHAPMAN VOLKSWAGEN OF TUCSON LOCATED AT 4500 E 22ND ST, TUCSON, AZ 85711, (520) 445-4090 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *LN

MY VEHICLE'S FRONT ASSIST COLLISION SENSOR WILL ENGAGE ITSELF WHILE GOING DOWN SOME DRIVEWAYS REGARDLESS OF HOW SLOW OR ANGLED I TRY TO EXIT (I ALWAYS MAKE SURE THAT MY EXIT AND TURNS ARE SAFE FROM ANY ONGOING TRAFFIC SO THE SENSOR IS ONLY BEING TRIPPED FROM GROUND IN FRONT OF THE SENSOR). I HAVE BEEN ALMOST BEEN REAR ENDED THREE TIMES BECAUSE OF THIS AND ALMOST HIT FROM THE SIDE WHEN THE THE SENSOR ENGAGED WHEN I WAS MORE THAN HALFWAY OUT INTO THE FIRST LANE TO MAKE MY TURN. I HAVE ENGAGED SEVERAL VW SERVICE TECHNICIANS ABOUT A PERMANENT FIX BUT THEY SAID THAT THEY ARE AWARE OF THE PROBLEM AFTER HEARING OF SEVERAL OTHER COMPLAINTS BUT THERE IS NO PERMANENT FIX. IT IS THE DRIVER'S RESPONISBILITY TO MANUALLY TURN OFF THE FRONT ASSIST COLLISION SENSOR EACH AND EVERY TIME YOU INTEND TO DRIVE THE CAR.

THE FRONTAL BRAKING ASSIST. IT LOCKS UP EVEN WHEN IT IS TURNED OFF. IT WILL JUST BRAKE VERY SUDDENLY., CAUSING THE CAR TO LOCK UP. THERE DOESNT EVEN HAVE TO BE A REASON FOR IT. THIS HAS HAPPENED SEVERAL TIMES DURING THE YEAR I HAVE HAD THE CAR. THIS HAS HAPPENED IN MOTION, AND CITY STREET.

MY CAR HAS HAD A WATER LEAK FROM THE PANORAMIC SUNROOF. I SAW THE WATER COMING IN FROM THE BACK PASSENGER SEATBELT HOLES ON BOTH SIDES OF THE CAR. I BROUGHT THE CAR IN TO GET FIXED, I WAS NEVER TOLDWHAT THE ISSUE WAS AND HAD TO ASK FOR OFFICIAL PAPERWORK. APPARENTLY THE SUNROOF DRAIN LINES WERE "KINKED AND CLOGGED." MY CAR WAS IN SERVICE 7/28/20-7/30/20 FOR THAT ISSUE. THERE WAS SIGNIFICANT MOLD GROWTH ON THE REAR FLOORBOARDS AND SMELLED OF MILDEW. I NOTICED SEVERE CONDENSATION ON ALL INTERIOR WINDOWS 8/4/20 AND MADE AN APPOINTMENT TO GET MY CAR LOOKED AT 8/6/20. I COULD NOT DRIVE THE CAR RIGHT AWAY SINCE I COULD NOT SEE OUT OF THE WINDOWS. I HAD TO PHYSICALLY DRY THEM WITH A TOWEL. I WAS THEN TOLD THEY COULD NOT FIND A LEAK, BUT THERE WAS STILL WATER ENTERING THE CAR AND THE FLOORBOARDS WERE WET. THE CAR HAS BEEN IN THE SHOP SINCE. ANOTHER CAR WAS IN SERVICE FOR THE SAME EXACT ISSUE WHILE I WAS THERE, I WITNESSED THE MOLD MYSELF. I RESEARCHED MY VIN AND THERE WAS NO RECALLS OR SERVICE BULLETINS FROM VW.

SINCE MY 2019 VW TIGUAN WAS SERVICED IN EARLY JULY 2020 THE HORN HAS WORKED INTERMITTENTLY. IT WAS FIRST NOTICED WHEN LOCKING THE CAR USING THE REMOTE. THE HORN SOUNDED ONLY SOMETIMES WHEN LOCKING THE CAR BY THE REMOTE. AFTER RECOGNIZING THIS IT WAS NOTICED THAT WHEN DRIVING OR STATIONARY TIME THE HORN WORKED ABOUT HALF THE TIME IT WAS PRESSED. THE DEALER CLAIMED TO HAVE FIXED IT TODAY (8/11/2020) AND THE HORN WORKED WHEN THE CAR WAS LOCKED BY THE REMOTE ON ARRIVING HOME. ON TESTING THE LOCKING AGAIN THE HORN DID NOT WORK AND WE TESTED THE HORN BY PRESSING IT AND THERE WAS ALSO NO SOUND AGAIN. I AM RETURNING TO THE DEALER IN STONE MOUNTAIN, GA AGAIN ON 8/12/2020. THIS IS A SERIOUS SAFETY ISSUE AS ONE CANNOT WARN PEDESTRIANS OR OTHER VEHICLES IN AN EMERGENCY SITUATION.