2019 VOLKSWAGEN TIGUAN Complaints

VEHICLE FREQUENTLY SHAKES/SHUDDERS VIOLENTLY UNDER LIGHT/NORMAL ACCELERATION IN STOP-AND-GO TRAFFIC, CREATING A SAFETY HAZARD AND EXTREMELY UNCOMFORTABLE DRIVING SITUATION. I PURCHASED IT A FEW WEEKS AGO AND HAVE APPROXIMATELY 1300 MILES ON IT - THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY. UNDER LOAD, SHORTLY AFTER THE TRANSMISSION SHIFTS AND AS THE VEHICLE REACHES APPROXIMATELY 9-11 MPH AT 2000RPM, THE ENTIRE VEHICLE SHUDDERS AS IF THE ENGINE IS BEING LUGGED OR IS MISFIRING. THIS REALLY ONLY OCCURS AFTER THE VEHICLE HAS HAD SUFFICIENT TIME TO WARM UP AND HAS BEEN DRIVEN FOR SOME TIME IN RUSH-HOUR TRAFFIC. IT IS MORE PRONOUNCED WITH THE ADAPTIVE CRUISE CONTROL TURNED ON. THE SHAKING/SHUDDERING HAS MADE ME EXTREMELY DIZZY AND NAUSEOUS TO THE POINT WHERE I HAVE ALREADY BECOME PHYSICALLY SICK TO MY STOMACH ONCE. I HAD TO CUT OFF 3 LANES OF TRAFFIC TO REACH THE SHOULDER SO I COULD AVOID GETTING SICK IN THE CAR - THIS WAS ON 7/8/2019, A WEEK AGO TODAY. SEVERAL PASSENGERS WILL NO LONGER RIDE IN THE CAR WITH ME. I HAVE RETURNED THE VEHICLE TO THE SELLING DEALER TWICE OVER THIS ISSUE AND ALTHOUGH THEIR EFFORTS TO DIAGNOSE IT WERE MADE IN GOOD FAITH, THEY HAVE BEEN UNABLE TO REPRODUCE IT. I HAVE SEVERAL VIDEOS OF THIS ISSUE THAT I ATTEMPTED TO SHARE WITH THE DEALERSHIP UPON DROPPING IT OFF THE SECOND TIME, WHICH THE SERVICE TECHNICIAN TOLD ME HE DID NOT VIEW AFTER I PICKED THE CAR UP. I ALSO RECENTLY DISCOVERED THAT MY EMERGENCY COMMUNICATION/AIRBAG DEPLOYMENT NOTIFICATION SYSTEM (CAR-NET), IS COMPLETELY NON-FUNCTIONAL DUE TO A SOFTWARE BUG AND WILL NOT WORK AT ALL UNTIL VOLKSWAGEN COMES UP WITH AN UPDATE FOR IT (PER THE DEALER). I AM EXTREMELY UNCOMFORTABLE CONTINUING TO DRIVE THE VEHICLE FOR THESE REASONS AND CONTINUE TO FEEL SICK TO MY STOMACH EVERY TIME I USE IT TO COMMUTE TO OR FROM MY JOB, WHICH IS JUST OVER 30 MILES FROM MY HOME.

THE AUTOMATIC BREAKING SENSORS WENT OFF FOR NO REASON. CAR STARTED BREAKING ON IT'S OWN. LUCKILY NO CAR BEHIND ME. CAR WAS IN MOTION ON A 35 MPH PART OF ROUTE 30 IN INDIANA WHEN IT STARTED TO BREAK SUDDENLY. TOOK IT TO THE DEALERSHIP AND THEY COULD NOT REPLICATE IT. I SENT VOLKSWAGEN A MESSAGE AND THEY DIDN'T REPLY.

MY WIFE WASDRIVING DOWN A RESIDENTIAL STREET NO CARS IN FRONT OR BEHIND. THE AUTONOMOUS BRAKES ACTIVATED AND BROUGHT CAR TO FULL STOP FOR NO REASON.

THE CARS BREAKING ASSISTANCE BRINGS THE CAR TO A COMPLETE STOP AT ANY SPEED. IT WILL BREAK WHEN NOTHING IS AROUND, WHEN BACKING OUT OF DRIVEWAY, DRIVING DOWN FREEWAY, AND PULLING OUT ONTO THE ROAD.

PURCHASED CAR JUNE 30, CHECK ENGINE LIGHT ILLUMINATED ON WAY HOME FROM DEALER. NEXT DAY CHECK ENGINE LIGHT OFF, BRAKE POWER BOOST FAILURE FLICKER ON SCREEN, AUTO START/STOP NOT FUNCTIONING, RESTART CAR ALL GONE. NEXT TRIP TIRE PRESSURE WARNING, UNABLE TO RESET. HAD TO GO TO AN APPOINTMENT AND WAS HEADING TO DEALER ON THE WAY HOME, CAR WENT BLACK, LOST ACCELERATION, NO RESPONSE FROM THROTTLE WHILE DRIVING 75MPH ON BUSY FREEWAY. HAD TO COAST ACROSS FIVE LANES OF TRAFFIC TO BE SAFE. RESTART CAR, DROVE TO DEALER. TOTAL AMOUNT OF MILES ON CAR 152. PURCHASED SUNDAY EVENING 6:30 PM IN REPAIR AFTER NEAR COLLISION TUESDAY EVENING 5:00 PM.

I BOUGHT THE TIGUAN BRAND NEW FROM THE DEALERSHIP WITH HIGH HOPES FOR OUR FAMILY SUV. ALMOST IMMEDIATELY I NOTICED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOPPED POSITION A FEW TIMES, BUT COULDN'T BELIEVE I WAS HAVING A PROBLEM SO SOON AFTER BUYING THE CAR. WHEN I REALIZED THAT THIS WAS A RECURRING CAR ISSUE AND NOT USER ERROR, WE HAD ONLY OWNED THE CAR FOR 3 WEEKS AND THE CAR HAD ROUGHLY 1200 MILES. IT WAS ABSOLUTELY TERRIFYING WHEN I WAS TURNING LEFT DURING RUSH HOUR TRAFFIC WITH MY 12 MONTH OLD SON IN THE BACK SEAT AND MY CAR WOULD NOT ACCELERATE BEYOND ABOUT 5 MILES PER HOUR. LUCKILY THE DRIVER COMING TOWARDS ME ON THE MAIN ROAD SLOWED DOWN WITH ENOUGH TIME FOR ME TO MAKE MY LEFT TURN AND COAST RIGHT INTO A NEARBY SUBDIVISION. I PRESSED MY FOOT ONTO THE ACCELERATOR TO THE FLOOR AND IT TOOK ABOUT 20 SECONDS FOR IT TO KICK INTO SPEED. I TOOK THE CAR TO THE DEALERSHIP WHERE I ASSUMED IT WOULD BE FIXED. AFTER 9 DAYS IN THE SHOP, THEY CLAIM THEY DROVE THE VEHICLE 80 MILES AND COULDN'T DUPLICATE THE ISSUE. THEREFORE, THEY WANT ME TO PUT MY FAMILY BACK INTO THE CAR THAT IS COMPLETELY UNSAFE TO DRIVE. THEY TRIED TO TELL ME THAT IT WAS THE "TURBO LAG" THAT I AM EXPERIENCING WHICH, IN THE LONG RUN, A MANAGER ADMITTED TO MY FIANCE AND I IS UNTRUE ISN'T EVEN WHAT WE ARE EXPRESSING AS THE PROBLEM. AFTER TALKING TO 3 MANAGERS, WE FINALLY FOUND SOMEONE WHO IS HEAD OF THE SERVICE DEPARTMENT AT THE DEALERSHIP WHO SYMPATHIZED WITH OUR ISSUE AND IS LETTING US USE A LOANER UNTIL VOLKSWAGEN CALLS US BACK, BUT THIS IS ONLY AFTER I SHOWED THEM ALL OF THE OTHER REVIEWS ON THIS WEBSITE THAT STATE OUR EXACT ISSUE. NOW WE WAIT TO SEE IF VOLKSWAGEN WILL DO THE RIGHT THING OR IF THEIR CUSTOMER SERVICE IS AS TERRIBLE AS THE DEALERSHIP WHERE WE BOUGHT IT WHEN WE WENT IN WITH A REAL AND TERRIFYING ISSUE. THIS IS THE BEGINNING OF WHAT WILL BE A RECALL. UNSAFE AND SCARY.

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 40 MPH, THE EPC, OIL, AND SYSTEM/POWER WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO CAPISTRANO VOLKSWAGEN (LOCATED AT 32922 VALLE RD, SAN JUAN CAPISTRANO, CA 92675, (949) 493-4511) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 920.

FRONT COALITION SENSON AND WARNING LIGHT GOES ON FOR NO REASON WHILE DRIVING AT A LOW SPEED DISABLELING THE SENSON. THIS HAS HAPPENED ABOUT 5 TO 6 TIMES ON VARIOUS DATES WHILE DRIVING IN THE CITY AND I HAVE TO STOP TURN THE CAR OFF AND ON IN ORDER TO RESET THE COMPUTER BY ITSELF. SOMETIMES IT WILL TURN OFF BY ITSELF TOO!. DRIVER SIDE MIRROR LIGHT COALITION SENSON WAS ACTIVATING ALL THE TIME WHILE DRIVING ON THE HIGHWAY WITHOUT ANY CARS AROUND. NEVER NOTICED THIS HAPPENING BEFORE, BECAUSE I LIVE IN QUEENS NY AND I USUALLY DRIVE TO THE CITY AND I HAVE LOTS OF CARS ALL THE TIME SO IT'S CONSTANTLY TURNS ON AND OFF.

BIG MANUFACTURER DEFECT ISSUE ON TIGUAN WINDSHILED. BOUGHT NEW 2016 VW TIGUAN ON 2016 APR, WINDSHIELD BROKE IN TWO WEEKS, WHILE I'M DRIVING IN A LOCAL WAY, SLIGHT TURING RIGHT, CROSSING TRAFFIC @45 MILE/H, (HWY 75 TO EAST EXCHANGE, ALLEN, TX, 75002) NO TRUCKS SEEN. BOUGHT NEW 2019 VW TIGUAN ON 2019 MAR, WINDSHIELD BROKE IN APR, WITHIN A MONTH. A QUIET HIGHWAY, NO BIG TRUCKS PASSING BY, AND SPEED @ 65MILE/H.(HWY 75 @ RENNER) ASKED DEALER TO REPORT AS QUALITY OR DESIGN ISSUE, WITH NO RESPONSE.

MY BRAND NEW 2019 VW TIGUAN FWD NEXT DAY AFTER BUYING SHOWED MULTIPLE PROBLEMS THAT RELATED TO TRANSMISSION AND BREAKING AND A UNKNOWN SOURCE OF RATTLING SOUND. I NOTICED WHEN I COLD START THE TIGUAN AND LET IT IDLE FOR 3-4 MINUTES THE NORMAL ENGINE SOUND SLOWLY GOES DOWN BUT A LOUDER AND MORE NOTICEABLE RATTLING SOUND COMES UP. IT IS HEARD WHILE DRIVING ALSO. IT'S CONCERNING BUT WHAT IS MORE CONCERNING IS THE THAT THE TIGUAN HESITATES WHILE SHIFTING GEARS. I NOTICED IT HAPPENS WHILE ACCELERATING FROM A STOP. NOT ONLY IT HESITATES TO ACCELERATE YOU'D FEEL THE CARS STRUGGLE WHILE SHIFTING GEARS. EACH TIME THE GEAR IS SHIFTING YOU COULD FEEL THE CAR IS AT A CONFUSED STATE AND SO YOU FEEL IT THUMP. AT OTHER TIMES I'VE EXPERIENCED THE CAR ALMOST STALLS WHERE THE RPM GOES UP BUT TRANSMISSION SLIPS. IT DOESN'T CHANGE GEAR. THE WORST OF ALL IS THAT WHILE SLOWLY BREAKING THE CAR TRIED TO SPEED UP. THE RPM IS ALSO SEEN TO GO UP. THE VERY UNFORTUNATE NEWS IS THAT THOUGH THE DEALER'S TECHNICIAN DROVE WITH ME AND SAW THE ISSUE THEY DON'T HAVE A FIX. VW CORPORATION ALSO ISN'T PROVIDING A FIX. THERE'S OTHER REPORTS OF SIMILAR PROBLEMS. THE TIGUAN HAS A KNOWN TRANSMISSION PROBLEM ACCORDING TO OTHER OWNER REPORTS. IT MAY NOT BE ALL TIGUAN BUT MY CAR IS A LEMON. THE PROBLEM PROBABLY HAS TO DO WITH WHICH LOCATION THE CAR WAS MANUFACTURED. THIS IS A VERY BIG SAFETY CONCERN. I AM VERY WORRIED ABOUT SUCH ERRATIC ISSUES 2ND DAY. HOW DID VW GET PAST SAFETY BOARDS. THEY NEED TO SOLVE THIS ISSUE BEFORE DEVASTATING EVENTS SUCH AS DEATH OR OTHER THINGS OCCUR. NO VEHICLES SHOULD SLIP GEARS WHILE ACCELERATING NOR SPEED UP WHILE BREAKING.