2019 VOLKSWAGEN TIGUAN Complaints

UPON DRIVING MY NEW 2019 VOLKSWAGEN TIGUAN THIS PAST WINTER. IT WAS A VERY COLD WINTER DAY, WHEN STARTING MY CAR IT WOULDN'T GO IN REVERSE. , THEN STARTED TO GO, IN REVERSE . I PUT IT INTO D DRIVE .. I WOULD PUTT ( GO AND STOP) LIKE IT WAS RUNNING OUT OF GAS . THERE WAS PLENTY OF GAS IN IT . IT CONTINUED TO DISPLAY THE EPC YELLOW WARNING LIGHT. THE LIGHT SIGNAL IS ENGINE CONTROL MALFUNCTION . I HAVE NOTIFIED MY DEALERSHIP I PURCHASED IT FROM. THE STATE IT WILL DO THAT WHEN IT IS VERY COLD OUT. IT IS NOW SPRING TIME. IT HAS DONE IT TWICE

THE FIRST DAY I DROVE MY NEW 2019 TIGUAN SEL HOME, I OPENED THE PASSENGER DRIVER-SIDE DOOR AND THE HANDLE GOT STUCK AND WOULD NOT GO BACK IN...MADE AN APPOINTMENT FOR 2-DAYS LATER TO GET THIS FIXED. DURING THE 2-DAY WAITING PERIOD, I WAS STOPPED IN A TURNING LANE ON A FOUR-LANE, LIGHTED ROAD TO MAKE A U-TURN. WHEN I HIT THE GAS PEDDLE TO GO THE CAR JERKED FORWARD, AND WENT TO A STANDSTILL FOR ABOUT 5-SECONDS WHILE MY FOOT WAS FIRMLY PRESSING THE GAS PEDDLE. THIS CAUSED THE TWO ONCOMING VEHICLES TO HAVE TO SCREECH TO A STOP; AND THE VEHICLE IN THE MIDDLE LANE HAD TO SWERVE TO AVOID HITTING ME AND SPIN OUT. WHEN THE TIGUAN STARTED MOVING FORWARD, I HAD TO PULL OVER BECAUSE I WAS SHAKING. THE SAME ISSUE HAPPENED AGAIN THE NEXT DAY, BUT NO ONCOMING CARS WERE IN SIGHT. WENT IN FOR THE DOOR APPOINTMENT, I TOLD THE SERVICE REP ABOUT ENGINE AND ASKED TO SPEAK TO A MANAGER. AN ASSISTANT MANAGER CAME OUT, I TOLD HIM ABOUT THE ENGINE, AND HE RESPOND THAT'S A VW AND GAVE ME A HUG AND TWO FREE T-SHIRTS. NEW DOOR HANDLE HAD TO BE ORDERED DUE TO CORROSION, HAD TO COME BACK 3-DAYS LATER TO HAVE IT FIXED. DURING THOSE 3-DAYS, THE PASSENGER SEAT SEAT BELT WARNING SOUND STARTED RANDOMLY GOING OFF, ALONG WITH THE AIRBAG LIGHT FLASHING ABOVE THE HAZARD LIGHT WHEN MY HANDBAG WAS ON THE SEAT. REPORTED THAT AND THE ENGINE ISSUE AGAIN AT NEXT APPOINTMENT. HAD TO LEAVE THE CAR FOR TWO DAYS...AT PICK-UP WAS TOLD EVERYTHING WAS TESTED FINE, BUT VW DID NOT BOTHER TO TEST THE SEAT SENSOR. WAS INSTRUCTED TO NOT PUT ANYTHING ON THE PASSENGER SEAT, AS STATED IN THE CAR'S MANUAL. REQUESTED A NEW VEHICLE, OR LET ME OUT OF MY LEASE DUE TO FEELING TOTALLY UNSAFE...WAS DENIED BY BOTH CORPORATE AND DEALER. MONEY SHOULD NEVER COME BEFORE SAFETY, SO I PAID $3000 TO BREAK MY LEASE TODAY AS VW CORP & DEALER TOLD ME TO GET BACK IN THAT CAR. THIS IS A DEADLY SAFETY ISSUE.

THE CAR STOPPED ACCELERATING UNEXPECTEDLY IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING ABOUT 60MPH. ALL KINDS OF EMERGENCY LIGHTS CAME UP FOR NO APPARENT REASON, AND THE CAR BLOCKED. THE GEAR WAS LOCKED AND WOULDN'T RESPOND TO RESTARTING THE CAR. THE CAR HAD TO THE TOWED, AND AFTER GETTING IT IN THE TRUCK I REALIZED THAT ONE SIDE OF THE HEADLIGHTS WEREN'T WORKING. THE CAR HAS ONLY 1700 MILES. A SIMILAR BUT LESS SEVERE EVENT HAPPEED THREES DAYS BEFORE. I TOOK IT TO THE DEALER'S SERVICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR.

BOTH HEADLIGHT HAVE EXTENSIVE CONDENSATION WITHIN THE HEADLIGHT HOUSING. INCIDENT OCCURRED OVERNIGHT WHEN THE CAR WAS STATIONARY, IN A CLOSED PARKING LOT. CAR WAS DRIVEN FROM THE DEALER LOT TO THE CUSTOMER'S PARKING LOT A NIGHT BEFORE DURING RAINY WEATHER. THE CONDENSATION COVERS THE LED MODULES OF THE TURN SIGNAL AT THE BOTTOM OF THE SAME HOUSING, AND DEPENDING ON THE OUTSIDE TEMPERATURE AND HOW LONG THE CAR WAS OPERATING, THE CONDENSATION MOVES UPWARDS TO THE FRONT OF THE LOW BEAMS. VOLKSWAGEN SERVICE DEPARTMENT STATES THIS INCIDENT IS NORMAL. NO ACTION WAS TAKEN ON TWO DOCUMENTED SERVICE VISITS FOR THE SAME ISSUE. FIRST INCIDENT OCCURRED WHEN CAR WAS ONE DAY OLD. CAR HAD APPROXIMATELY 15 MILES ON THE ODOMETER.

NEW CAR WITH 9 MILES SAT IN THE GARAGE OVERNIGHT. IN THE MORNING,THERE WAS SPOTTING CONDENSATION INSIDE ONE OF THE LIGHTS(DRIVER SIDE). DROVE IT TO THE DEALER AND BY THAT TIME CONDENSATION HAS OCCURRED INSIDE BOTH OF THE LIGHTS.