2020 VOLKSWAGEN TIGUAN Complaints

Started to smell a musty odor in my 2020 Tiguan. Had no idea where it was coming from. Repeatedly wiped down and vacuumed the car; but the smell would not leave. Eventually my husband realized that the carpet in the back seat area under the floor mats was wet and smelled very bad. We used a wet/dry vac to pull the water out. But it only returned. Mold has now started to develop and grow on the carpet on both sides of the car in the back. This is very bad as I don't want me and my family breathing in mold. Also, I purchased the car in late March of 2024 and have only had it for just a little over two years. Since I've had the car we have gotten all routine maintenances completed including the 80K mile service. After reading online I see that this is a COMMON problem with VW Tiguan's where either the Sunroof leaks into the car or the A/C drain causes issue; in both cases it causes water leaks and mold. Tried calling VW and Audi of America to explain and see if they would buy the car back, but was advised due to the year and mileage they could not. This is sad to me because this is dealing with MOLD. VW is aware of these issues and seems to not care if people are left finishing out financing on a loan with a car that leaks and causes mold. I'm even seeing that on the NHTSA website complaints section for Tiguans, that multiple people have registered complaints about the same issue. Attaching picture of mold that is growing in back area.

I was driving and a vehicle was making a left hand turn, in the middle lane and they were in their lane and I was in mine, but the vehicle decided to use the automatic breaking which then cause me to have whiplash and it took a few seconds for the car to move and I had other cars behind me. Also, because this happened so quickly with no warning I first had to think did I hit the car, because I would have had no knowledge because the automatic stoping made noise and jolted me. So this is dangerous is all sorts of levels. If the other vehicle didn’t move and appeared to be fine and I had no damage to my car I would have not known.

Sunglass holder latch is broken on the 2020 Tiguan, it obstructs the rear view mirror completely. Volkswagen is charging to have it repaired although there are multiple complaints online about this issue. We have to use tape to keep it shut but the heat melts the adhesive and it falls constantly while driving.

center roof console fell out while driving VW states it out of extended warranty charging $200 for repair I find this very dangerous

While driving on freeway, the overhead console in my 2020 VW Tiguan suddenly fell down. At highway speeds , I thought I had been hit or something. It immediately obstructed the view through my wind shield and rear view. I had to rapidly pull over, narrowly averting a collision. Very dangerous. I see that this is a common problem in this model of car supposedly caused by the factory over torquing the screws that secure it.

When I am driving my vehicle, I get an alert that the "Ignition switched off, please safely stop the video". All electrical power to the vehicle subsequently drops off. This is the same issue that the 2018-2019 VW Jetta's were recalled for in 2023.

When the weather is warm or hot the car will drive less than a mile then cuts off but still drives. No air conditioning no radio or camera works how car shuts off but can still drive.

While driving the car looses all dashboard lights, brake lights, blinkers. The motor stays running and it has a check starter system message. Has done it several times in the 2 weeks we have owned it. Seems to only occur when it is hot outside. It is very unsafe to loose break lights, blinkers, and all info on dash while driving with no warning. It gives a pull over immediately message right after it does it. Taking it to auto repair shop this week to see what they say, but not very optimistic since I have been reading it happens a lot with this vehicle and rarely they figure out the problem.

Car has been consuming excessive oil in a short amount of time, Volkswagen claims it’s in “normal” specs but car consumes all the oil after oil change within 1200 miles. Between 0-5,000 miles 2 extra quarts will be added to engine. First time I noticed it was a month after purchasing the car when my oil/engine light came on. Recently oil cap blew off

SOS button is not working. Console fell out of roof of car earlier this summer (a national recall) and now the SOS error J949 is not working, and because the SOS button isnt working neither is the bluetooth. This is absolutely due to the faulty console that had to be rewired and clipped back into the roof of the vehicle. Currently not being covered by dealerships, it is absolutely a volkswagen fault in their upper electrical console issue.