2018 VOLKSWAGEN TIGUAN Complaints

ANNOYING RATTLE PILLAR-B DRIVER SIDE ONLY WHILE IN MOTION. RATTLE SEEMS RELATED TO FRAME ISSUE AND TEMPERATURE-DEPENDENT (IT IS LOUDER WHEN TEMPS LOW 30S). ISSUE WIDESPREAD REPORTED ON THE WEB. REPORTS ALREADY OF 3-4 TIGUANS THAT VW HAS OFFERED FULL REPLACEMENT WITH NEW VEHICLES DUE TO THIS ISSUE. CONCERNED ABOUT SAFETY OF MY FAMILY IF STRUCTURAL DEFECT. CAR IS BRAND NEW RATTLE STARTED AT 750 MILES.

RATTLE NOISE COMING FROM LEFT B-PILLAR ABOVE SEATBELT CONSTANTLY. NEAR LEFT EAR OF DRIVER.. TOLD DEALER ABOUT THE NOISE WHILE ON A TEST DRIVE BEFORE PURCHASE, HE ADVISED US TO BRING THE CAR IN FOR SERVICE. WE TOOK THE CAR IN ON OUR SECOND DAY OF OWNERSHIP AND DEALER DISMISSED THE ISSUE SAYING THEY COULDN'T HEAR THE NOISE. I DID A QUICK INTERNET SEARCH AND TURNED UP NUMEROUS COMPLAINTS AND NHTSA CASES FOR THIS SAME ISSUE. I'D LIKE TO EITHER HAVE THE VEHICLE REPAIRED OR RETURN THE VEHICLE TO THE DEALER FOR A REFUND.

CONSISTENT RATTLING NOISE FROM B PILLAR AREA. AFTER SEVERAL ATTEMPTS OF RESOLVING THE ISSUE WITH VOLKSWAGEN, THEY WERE UNABLE TO PROPERLY DIAGNOSE OR FIX. THE RATTLE OCCURS DURING REGULAR DRIVING CONDITIONS, BUT PRIMARILY WHEN DRIVING ON BUMPY SURFACES.

INTERIOR B-PILLAR NOISE COMING FROM PASSENGER SIDE. PASSENGER SIDE DASH WHERE IT MEETS A-PILLAR ALSO PRODUCES NOISE

THIS IS AN UPDATE TO MY EARLIER REPORT, COMPLAINT NUMBER: 11065547. THE LOW BEAM PERFORMANCE IS WORSE THAN I ORIGINALLY REPORTED. TONIGHT (FEB 2 2018) I TOOK TIME TO LOOK AT THE RANGE OF VISION OF THE LOW BEAMS. I ESTIMATE IT AT 50 FEET. I LIVE ON A CURVED STREET AND AS I DROVE DOWN IT, I OBSERVED THAT WHEN THE TIGUAN WAS POINTED AT A HOUSE, IT DIDN'T GET ILLUMINATED UNTIL I WAS ON THE PROPERTY EDGE. THE HOUSE HAS A 35 FOOT SETBACK FROM THE STREET AND SLIGHTLY UPHILL FROM THE FRONT OF MY TIGUAN. NONE OF THE HOUSE WAS WITHIN THE RANGE OF THE HEADLIGHTS. I DISCUSSED ADJUSTING THE FRONT HEADLIGHTS WITH MY DEALERSHIP BUT THEY DIDN'T KNOW IF THEY WERE ADJUSTABLE. I CONSIDER THIS A SIGNIFICANT AND DANGEROUS SITUATION THAT NEEDS TO BE INVESTIGATED.

ANNOYING DRIVER-SIDE B-PILLAR RATTLE AT SPEEDS UP TO ABOUT 50. DOESN'T HAPPEN AS MUCH WHEN VERY COLD (BELOW 35 OR SO) OR -- ODDLY -- WHEN RAINING. DEALER SAYS THEY'VE NEVER HEARD OF THIS ISSUE. WEB SEARCH SHOWS IT TO BE FAIRLY WIDESPREAD. SUPPOSEDLY WELDING-RELATED.

1) LOW BEAM HEADLIGHTS HAVE A VERY SHORT RANGE, PERHAPS AS LITTLE AS 100 FEET WITH A VERY SHARP CUT-OFF. ALMOST HIT A DEER BECAUSE ALTHOUGH I WAS DRIVING AT 30 MPH, I COULD BARELY SEE THE DEER AS IT CROSSED THE ROAD. THIS WAS EVIDENT ON A STRAIGHT COUNTRY ROAD WITH NO STREET LIGHTS WHILE THE CAR WAS IN MOTION DRIVING STRAIGHT. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S DANGEROUS TO DRIVE ON LOW LIT OR UNLIT ROADS AT NIGHT. THE FIX WOULD BE A REDESIGNED HEADLAMPS (BOTH SIDES) OR A BRIGHTER BULBS. NHTSA SAFETY RATING SITE SHOWS THE PROBLEM CLEARLY. IT'S DANGEROUS. 2) WINDSHIELD WIPERS CONTINUE TO STREAK ALTHOUGH THEY WERE REPLACED BY THE VW DEALER, ELGIN VW, WHICH DID NOT FIX THE PROBLEM. THE STREAKING CREATES A BLIND SPOT ON THE RIGHT PART OF THE WINDSHIELD. UNABLE TO SEE TO THE RIGHT FRONT AT INTERSECTIONS.

THE DRIVER SIDER SEATBELT DOES NOT RETRACT. FOR EXAMPLE, IF I LOOK OVER MY SHOULDER TO CHECK DIVERS IN OTHER LANES MY SEAT BELT WILL LOOSEN AND WHEN I TURN BACK AROUND TO FACE FORWARD THE BELT DOES NOT AUTOMATICALLY TIGHTEN. I WORRY THIS BELT IS DEFECTIVE AND HAVE NEVER EXPERIENCED THIS IN ANOTHER CAR. I ROUTINELY NEED TO TIGHTEN MY SEATBELT WHILE DRIVING. I AM CONCERNED THAT IF I WERE TO GET INTO AN ACCIDENT IN THIS VEHICLE THE SEATBELT WILL NOT KEEP ME SAFE. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE CAR IN MID-DECEMBER 2017.

THE THIRD ROW OF THIS VEHICLE IS UNSAFE TO TRANSPORT PASSENGERS TALLER THAN 5'3' ACCORDING TO A WARNING ON PG.95 OF THE OWNER'S MANUAL. THIS INFORMATION IS NOT AVAILABLE IN ANY OF THE OTHER LITERATURE ABOUT THE VEHICLE.

VERY DIM-INVISIBLE HEAD LIGHT-LIGHTENING DURING HEAVY RAINS OR DARK STREET RIDES. FELT SCARY WHILE DRIVING. ALMOST THOUGHT THAT THERE WERE NO HEAD LIGHTS ON THE CAR. FROM THAT POINT I WAS REALLY NOTICING AND THIS IS THE RATING I GIVE FOR THE LIGHTING THE ROAD AT NIGHT DURING MOTION -> 2/10 STATIONARY ->6/10 CITY STREET ->6/10 PLEASE LOOK INTO THIS AND FOR SURE YOU'LL FIND THIS "DEFECT" IN THE BRIGHTNESS OF HEADLIGHTS.