2011 VOLKSWAGEN TIGUAN Complaints

A WARNING LIGHT CAME ON RIGHT AFTER STARTING THE CAR. THE OWNERS MANUAL SHOWED IT AS A "CATALYTIC CONVERTER" WARNING LIGHT AND RECOMMENDED THE CAR BE DRIVEN SLOWLY TO THE NEAREST VW DEALER. BY THE TIME IT ARRIVED AT THE DEALER, IT WAS VERY DIFFICULT TO RESTART, AND WHEN THEY SCANNED THE CODES, IT SHOWED A PROBLEM WITH CAMSHAFT TIMING. THE DEALER SAYS THE ENGINE SHOULD BE REPLACED.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE ENGINE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LAKELAND VOLKSWAGEN, 209 S LAKE PARKER AVE, LAKELAND, FL) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE OPERATING THE VEHICLE, THE MIL SENSOR INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD DRIVE AND IDLE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE MANIFOLD INTAKE, CRANK CASE BREATHING VALVE, IGNITION COIL, AND NOX SENSOR WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 77,000.

I'M NOT SURE WHY THIS ISSUE HAS NOT BEEN RECALLED BUT THERE'S PLENTY ON THIS THAT PEOPLE ARE EVEN GOING TO THE TV NEWS STATIONS FOR HELP.THERE WAS NOTHING WRONG ,NO LIGHTS,NO WARNING LIGHTS PRIOR AND ALL OF A SUDDEN MY ENGINE MOTOR STOPS WORKING. I SPOKE WITH THE WARRANTY COMPANY ,THE EXTENDED WARRANTY COMPANY AS WELL AS VOLKSWAGEN... NOT ONE OF THEM WILL COVER THE ISSUE NOR HELP WITH THE ISSUE AT ALL. THE CAR WAS IN GREAT SHAPE AND ONLY JUST TURNED A MONTH AGO TO ONE HUNDRED THOUSAND MILES. I CAN'T AFFORD ALMOST 8 THOUSAND FOR NEW ENGINE AS WELL AS LABOR COSTS. THE CAR IS NOT VERY OLD FOR IT NOT TO B RUNNING AND MOTOR COMPLETELY STOP.I HAD TWO PAY THREE DIFFERENT DIAGNOSTIC COSTS AND TWO DIFFERENT TOWS. I NEED HELP,I WOULD ADVISE PEOPLE TO LOOK AT COMPLAINTS FROM 2009-2013 ON THIS VEHICLE WITH MOTOR WITH LOW MILES HAVING THIS ISSUE .IM THINKING OF CONTACTING A LAWYER TO HELP WITH THE ISSUE AS WELL AS THE VERY EXPENSIVE REPAIR COSTS.PRIOR TO THIS I OWNED THE DISEL PASSAT AND HAD TO TURN THAT IN WITH VOLKSWAGEN LYING ON EMISSIONS.DO NOT BUY A VOLKSWAGEN ,NOT WORTH IT.

I HAD DID THIS BACK IN JANUARY AS WELL AS THE CAR ITSELF WAS NOT FEELING RIGHT. ON THE NEWS PEOPLE WITH THE SAME PROBLEM BETWEEN MILES OF 57 THOUSAND TO OVER 100 THOUSAND COMPLAINED ABOUT ENGINE,MOTOR COMPLETELY STOPPING,COMPLETELY NOT WORKING. MY CAR AS WELL JUST FULLY STOPPED FOR NO REASON.IVE CALLED MY WARRANTY COMPANY AND DUE TO IT BEING JUST 100 THOUSAND MILES AND TWO THOUSAND OVER BUT A YEAR 2019 STILL THEY WILL NOT HELP ME AT ALL.MY CAR IS STUCK IN MY DRIVEWAY WITH ME NOT HAVING A CAR TO DRIVE .I NEED HELP THIS IS NOT NORMAL THAT AN RHINE WITH NO PRIOR SIGNS JUST STOPS .I AM LOOKING FURTHER FOR MY OPTIONS AS I'M GETTING NO HELP THRU ANY VW.

MY DAUGHTER WAS DRIVING THE CAR EVERYTHING WAS FINE GOING GOOD AS SHE WENT TO PUT IN PARK THE CAR JUST STOPPED..THE ENGINE COMPLETELY STOPPED. IT'S STILL NOT RUNNING ST ALL FOR NO REASON AT ALL.THE MAINTENANCE ON CAR IS UP TO DATE AS WELL AS BRAND NEW TIRES PUT ON.

AFTER DRIVING MY 2011 TIGUAN FINE A COUPLE TIMES EARLIER IN THE DAY, I CAME BACK TO MY PARKED CAR, AND TURNED IT ON. WHEN I DID THIS MY AIRBAG LIGHT CAME ON WITH AN "ERROR: AIRBAG" MESSAGE ON THE DISPLAY. AFTER THIS HAPPENED, I NOTICE THE HORN AND OTHER ELECTRICAL FEATURES OF THE WHEEL DIDN'T WORK. I TOOK IT INTO THE SHOP, AND THEIR SAID THE CLOCK SPRING NEEDS REPLACED. IT WASN'T UNTIL AFTER ALL OF THIS THAT I FOUND OUT THERE HAD BEEN A RECALL. I WAS NEVER NOTIFIED OF THIS RECALL BEFORE. ALTHOUGH THE CLOCK SPRING NEEDS REPLACED, THE VW SERVICE CENTER SAID THEY CANNOT GET THE CLOCK SPRING PART TO REPLACE IT. THEY COULDN'T TELL ME A TIME THAT THE PART WOULD BE AVAILABLE.

AS I WAS TURNING THE STEERING WHEEL WITH THE VEHICLE IN MOTION, I HEARD A CLICKING SOUND AND THEN A SNAP. THE AIRBAG LIGHT IMMEDIATELY CAME ON AND ALL ELECTRONIC CONTROLS ON THE STEERING WHEEL AND THE HORN CEASED TO WORK. I HAD THE COVER PUT ON BASED ON THE PREVIOUS RECALL, WHICH OBVIOUSLY FAILED. I TOOK IT INTO THE DEALERSHIP AND AFTER A HARD FIGHT, HAD THEM REPLACE THE CLOCK SPRING. THEY REFUSE TO ACKNOWLEDGE THAT THE ISSUE WITH THE HORN WAS RELATED TO THIS; HOWEVER, I HAVE READ SEVERAL OTHER COMPLAINTS INDICATING THE SAME ISSUE. CURRENTLY, THEY HAVE NOT BEEN ABLE TO REPAIR MY HORN.

BRIGHT RED "OIL CAN" STARTS FLASHING ON SCREEN WHILE ON MAJOR HIGHWAY. MADE I HOME. THE NEXT DAY THE CAR KEPT STALING BEFORE I EVEN LEFT FOR WORK. FOUND OUT NO OIL WAS BEING DISTRIBUTED THROUGH THE MOTOR CAUSING THE ENGINE TO SEIZE. LOUD NOISE COULD ALSO BE THE TIMING BELT, WHICH IS A COMMON PROBLEM IN THESE VEHICLES. NOW I HAVE A CAR THAT IS NOT PAID OFF, AND I CAN'T DRIVE. THIS IS AN ABSOLUTE NIGHTMARE.

CLOCK SPRING FAILED TWICE CAUSING PASSENGER AIRBAG LIGHT TO FAIL AND HORN DOES NOT WORK. FIRST REPAIR WAS UNDER WARRANTY AND 2ND REPAIR WAS UNDER THE RECALL. DEALER SAID I HAVE TO CALL VW TOO COVER IT AND VW CUSTOMER SERVICE SAID IT WILL NOT BE COVERED UNTIL A 2ND RECALL IS ORDERED. SO FAR VW HAS NO PLANS TO RECALL IT AGAIN ON THEIR OWN.

CAR WAS RUNNING FINE, NO DASH LIGHTS, ODD SOUNDS OR ANYTHING TO INDICATE ISSUE. LAST OIL CHANGE WAS NORMAL AND ALMOST DUE FOR NEW OIL CHANGE. AT 109K MILES, WENT TO START THE CAR AND TURNED OVER BUT IMMEDIATELY SHUT DOWN. THOUGHT MAYBE KEY FOB OR FUEL PUMP BUT HAD TO HAVE TOWED TO VW DEALER. UPON REVIEWING, DEALER EXPLAINED THAT CAR SUDDENLY JUMPED THE TIMING CHAIN AND RUINED THE ENGINE, REQUIRING REPLACEMENT OF NEW ONE COSTING $8000+. SINCE OUT OF WARRANTY, VW WILL NOT ASSIST IN ANY WAY EVEN THOUGH APPEARS TO BE COMMON ISSUE WITH THIS VEHICLE. THIS IS A SAFETY RISK IF THIS HAPPENS WHILE CAR IS MOVING.