2009 VOLKSWAGEN TIGUAN Complaints

TIMING BELT TENSIONER FAILURE, CAUSING CATASTROPHIC ENGINE FAILURE AT JUST OVER 93,000 MILES. THIS SEEMS TO BE AN ALL TOO COMMON PROBLEM WITH THIS VEHICLE. A NEWER MODEL OF TIMING BELT TENSIONER HAS BEEN USED SINCE DECEMBER 2011. MINE HAS THE OLD STYLE. VEHICLE WAS IN MOTION WHEN ENGINE LIGHT POPPED ON, INDICATING THE ISSUE.

THE TIMING CHAIN TENSIONER IN THIS VEHICLE IS KNOWN TO FAIL AND DESTROY ENGINES. THEY HAVE ISSUED TECHNICAL SERVICE BULLETINS ON THE ISSUE, BUT HAVE DONE NOTHING TO RESOLVE THE ISSUE FOR OWNERS. MY WIFE AND CHILD WERE IN THE CAR AND THE TENSIONER FAILED AND THE ENGINE STOPPED IN THE MIDDLE OF A BUSY FREEWAY CAUSING THEM TO ALMOST GET REAR ENDED BY A SEMI TRUCK. YOU CAN FIND THE TECHNICAL SERVICE BULLETINS HERE: HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2009/TSBS/. I HAD TO REPLACE THE ENGINE DUE TO A KNOWN ISSUE. A RECALL IS TRULY NEEDED ON THIS ISSUE. MANY OTHERS HAVE HAD THE SAME ISSUE HAPPEN TO THEM. ALSO MY DRIVER'S SIDE AIRBAG FAILED AND VW REFUSES TO ADDRESS THIS SAFETY ISSUE.

2009 TIGUAN 2.0 TSI ALL WHEEL DRIVE IN 2012 I DISCOVERED SOME WETNESS IN THE TIGUAN FLOOR MAT. (LESS THEN 3 YEARS OLD CAR) I TOOK IT TO VW DEALERSHIP, THEY FOUND A MALFUNCTION OF THE ROOF DRAIN HOSE. THE ESTIMATE WAS SO HIGH $700 THAT I FIGURE WELL, I CAN LIVE WITH A LITTLE WETNESS WHEN IT RAINS HARD. 2012 TO 2015 THE CAR WAS AT PIZZA ARDMORE VW SEVERAL TIMES (THE SAME DEALERSHIP) DUE TO AN ONGOING RED AND ORANGE WARNING LIGHTS ON THE DASHBOARD. "CHECK ENGINE"INCLUDING MALFUNCTION OF THE AIRBAG. IN MAY 2015 THE ENGINE COMPLETELY STOPPED RUNNING. "YOU NEED A NEW ENGINE" I WAS TOLD, WITHOUT PROVIDING ME WITH ANY EXPLANATION IN SPITE OF MY REQUEST. HOW COME 25,000 MILE ENGINE BRAKES? NEARLY $8,000 FOR A NEW ENGINE ON A SIX YEAR OLD TIGUAN. TWO YEAR LATER, THE CAR STOPPED RUNNING AGAIN, THE ENGINE WILL NOT START, ALL ELECTRIC ARE SHOT, NO RADIO, NO LIGHT, NO AIRBAGS, NO POWER, ALL GONE. BACK TO PIAZZA ARDMORE VW, THE CAR WAS THEN DECLARED TOTAL LOSS, IT WAS TOO EXPENSIVE TO FIX. IT ALL HAPPENED FOR TWO REASONS. THE VW MANUFACTURER PRODUCTION DEFECT OF THE DRAIN HOSE. AND LOUSY PIAZZA VW DEALERSHIP NEGLECTED TO DETECT AND FIX THE PROBLEM TWICE BEFORE IT WAS DECLARED A TOTAL LOSS.

WHEN DRIVING VEHICLE STOPPED RUNNING WHILE ON THE HIGHWAY. WOULD NOT START. TOWED TO DEALER AND TOLD THE ENGINE WAS NO GOOD AND NEEDS TO BE REPLACED. TIMING CHAIN FAILURE IS THE REASON. UNABLE TO FIX AS COST TO REPAIR IS $7000.

THE TIMING CHAIN TENSIONER FAILED CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE COST TO REPAIR MY ENGINE IS $8,000. I WAS LUCKY THAT I WAS PARKED, IT HAPPENED WHEN I STARTED THE CAR. OTHERS HAVE FAILED WHILE DRIVING CAUSING LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE CANNOT BE DRIVEN AFTER THE FAILURE. VOLKWAGEN IS AWARE OF THE ISSUE. THEY CURRENTLY ARE PRODUCING THE 4TH VERSION OF THE PART. THE CURRENT PART NUMBER IS 06K-109-467-K.

ON MONDAY EVENING 02/13/2017 IN DOWNTOWN DENVER, CO, I STARTED MY CAR AND PULLED INTO TRAFFIC WHEN THE CAR BEGAN TO JUMP VIOLENTLY AND ALL WARNING LIGHTS WENT ON. I SHUT THE ENGINE OFF AND IT WOULDN'T START AGAIN. I HAD IT TOWED TO THE GARAGE WHERE IT HAD BEEN SERVICED THE PRECEDING WEEK.THE MECHANIC CALLED LATER TO SAY THAT THE ENGINE WAS DAMAGED BECAUSE THE TIMING MECHANISM HAD SLIPPED BUT THAT HE WOULD HAVE TO PULL THE ENGINE TO EVALUATE THE EXTENT OF THE DAMAGE. LATER ON THE NEXT WEEK, HE REPORTED THAT THE ENGINE WAS DAMAGED BEYOND REPAIR AND THAT I WOULD NEED A REPLACEMENT ENGINE. THERE WAS A WAIT OF SEVERAL DAYS AND TIME TO DO THE WORK. I GOT MY CAR BACK IN RUNNING CONDITION ON 2/24/2017 AFTER PAYING $6776.94 FOR THE REPAIRS.

I WAS IN DOWNTOWN DENVER, COLORADO ON 2/14/2017. I STARTED THE CAR, PULLED INTO TRAFFIC AND THE CAR STARTED JUMPING, ALL WARNING LIGHTS WENT ON AND I TURNED OFF THE ENGINE. IT WOULDN'T START, WAS TOWED TO A GARAGE WHERE THE MECHANIC REPORTED THAT THE TIMING MECHANISM HAD SLIPPED AND DAMAGED THE ENGINE. WHEN HE EXAMINED IT FURTHER HE REALIZED IT WAS BEYOND REPAIR AND THAT I NEEDED A NEW ENGINE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE AT A TRAFFIC LIGHT, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT IDLE. WHEN THE FAILURE OCCURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 170410920. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A LOUD NOISE, NO COMPRESSION, AND A METALLIC METAL TO METAL NOISE COMING FROM THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 14V441000 (FUEL SYSTEM, GASOLINE) AND 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V235000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 125,310.

67,000 MILES ON AN 8 YEAR OLD TIGUAN MAJOR FAILURE OF THE REAR MAIN OIL SEAL, FOLLOWED 3 DAYS LATER BY THE FAILURE OF THE TIMING CHAIN AND TENSIONER. BOTH THE SEAL AND THE TENSIONER ARE NOTED POINTS OF FAILURE AND VWOA IS NOT STANDING BEHIND THE KNOWN ISSUE AND OR QUALITY ISSUES REGARDING THESE PARTS. REAR MAIN SEAL BROKE DURING A HIGHWAY DRIVE, NO CHECK ENGINEER LIGHT APPEARED, OIL WAS ALMOST COMPLETELY DRAINED FROM THE CAR AND NO LOW OIL PRESSURE LIGHT CAME ON. THE ONLY INDICATION OF THE FAILURE WAS THE POOL OF OIL UNDER THE CAR WHEN THE CAR WAS PARKED. AFTER REPAIR OF THE REAR MAIN SEAL, CAR RAN FINE FOR 3 DAY AND THEN THE TIMING CHAIN SLIPPED CAUSING SEVER ENGINE SHAKE. CAR WAS STATION ARE WHEN THIS OCCURRED AND CAR WAS IMMEDIATELY TOWED TO THE DEAL FOR DIAGNOSTIC. FAILURE OF THE TENSIONER ON THE TIMING CHAIN WAS THE CONTRIBUTING FACTOR AND LOW OIL PRESSURE CAN CAUSE THE FAILURE ACCORDING TO RESEARCH OF THIS PARTICULAR ISSUE. THE FAILURE OF THE REAR MAIN SEAL COULD HAVE CAUSED ENGINE FAILURE AT A HIGH RATE OF SPEED AND WITH NO WARING LIGHTS OR CHECK ENGINE LIGHTS THE DRIVE IS UNAWARE OF THE CONDITION. IN DISCUSSION WITH VWOA THEY ARE NOT INTERESTED IN STANDING BEHIND THE QUALITY OF THE ENGINE AND OFFER NOT ASSISTANCE TO HELP COVER THE COST OF THE DEFECTIVE, INTERNAL PARTS, THAT A CONSUMER WOULD HAVE NO UNDERSTANDING OF HOW TO CHECK OR CONFIRM CONDITION WITHOUT EITHER THE MANUFACTURER OR THE DEALER MAKING A POINT TO CHECK DURING NORMAL SERVICE INTERVALS. THE TENSIONER HAS AN EXISTING TSB NOTING THE PROPENSITY OF THE TIMING CHAIN TO SLIP AND THE TENSIONER TO FAIL.