2015 VOLKSWAGEN TIGUAN Complaints

THE PASSENGER SEAT BURNT MY BUTT FROM THE SEAT HEATER IT TOOK MY SKIN OFF MY BUTTOCKS AND VEHICLE WAS IN MOTION FOR ABOUT 20 MINUTES ON HIGHWAY.

WHILE TRAVELING ABOUT 50 MPH, THE PANORAMIC SUNROOF IMPLODED, SHOWERING THE INTERIOR OF THE VEHICLE WITH SHARDS AND CHUNKS OF GLASS OF ALL SIZES. WE WERE IN THE STATE OF OHIO, NEAR THE CITY OF ATHENS ON STATE HIGHWAY 124. WE DID NOT GO UNDER AN OVERPASS OR BRIDGE.

VOLKSWAGEN HAS A RECALL FOR MANY OF THEIR VEHICLES INCLUDING THE 2011- 2014 TIGUAN DUE TO FAULTY CLOCK SPRINGS. THE VEHICLE WE HAVE IS A 2015 TIGUAN WHICH HAS ALSO SUFFERED A CLOCK SPRING FAILURE. THE EARLIER RECALL HASN'T COMPLETELY FIXED THE ISSUE AND SHOULD BE PROBABLY BE EXTENDED TO ADDITIONAL VEHICLES INCLUDING THE 2015 TIGUAN. IT'S A COSTLY REPAIR AND ONE THAT SHOULD NOT BE OCCURRING. THE VEHICLE WAS FINE ONE MOMENT AND THE PROBLEM WAS FIRST DISCOVERED WHILE DRIVING SLOWLY AND MAKING TURNS IN A PARKING LOT ON 8/5/2018 "NHTSA HAS RECEIVED 90 COMPLAINTS OF CLOCKSPRING FAILURE SINCE THE 2015 RECALL, INCLUDING SEVERAL THAT WERE MADE AFTER THE REMEDY OF THE 2015 RECALL, INDICATING THE EARLIER RECALL HADN'T SOLVED THE ISSUE FOR ALL VEHICLES. THE 2015 RECALL INVOLVED 2011-14 MODEL YEAR GOLF, GTI, JETTA AND TIGUAN, 2010-14 MODEL YEAR PASSAT AND CC, 2012-14 MODEL YEAR JETTA SPORTWAGEN AND 2010-13 MODEL YEAR EOS CARS. THE FACT THAT AN INVESTIGATION HAS BEEN ORDERED DOES NOT MEAN THAT ANOTHER RECALL WILL FOLLOW; AN INVESTIGATION IS TYPICALLY FOLLOWED BY AN ENGINEERING ANALYSIS AND THEN A RECALL IF THE ISSUE WARRANTS IT. IF YOU SUSPECT THAT YOUR VEHICLE MAY HAVE THIS ISSUE, YOU CAN CONTACT NHTSA AT SAFERCAR.GOV TO FILE A COMPLAINT." SOURCE: JAY RAMEY, ASSOCIATE EDITOR WITH AUTOWEEK READ MORE: HTTPS://AUTOWEEK.COM/ARTICLE/RECALLS/NHTSA-INVESTIGATE-415000-VW-VEHICLES-AIRBAG-ISSUE#IXZZ5PYPQQEJM READ MORE: HTTPS://AUTOWEEK.COM/ARTICLE/RECALLS/NHTSA-INVESTIGATE-415000-VW-VEHICLES-AIRBAG-ISSUE#IXZZ5PYOSDWDG"

THE AIRBAG WARNING LIGHT CAME ON, AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK, AND THE HORN WILL NOT WORK.

OCT 19TH, 2017 CLOCK SPRING BROKE, WHILE EXITING OUT OF PARKING LOT, FOLLOWED BY AIRBAG WARNING LIGHT APPEARING ON DASHBOARD, ALONG WITH ALARM SOUND. AS I CONTINUED TO DRIVE ON SIDE STREET, I WAS NOT ABLE TO USE MY HORN AS ANOTHER STARTED TO ENTER MY LANE. UPON RETURN TO PARKING LOT, WHILE CAR WAS IN DRIVE, MY STEERING WHEEL LOCKED UP. I BROUGHT THE CAR INTO MY DEALERSHIP FOR REPAIRS THAT NEXT MORNING (10/20) MARCH 15TH, 2018 THE CLOCK SPRING FAILED FOR 2ND TIME, SO I BROUGHT IT BACK TO THE SAME DEALERSHIP FOR REPAIRS (AIR BAG WARNING LIGHT CAME ON SAME AS BEFORE) AND YESTERDAY MAY 14TH, 2018 THE CLOCK SPRING FAILED FOR 3RD TIME. I REQUESTED A TOW TRUCK TO TRANSPORT THE CAR TO THE SAME DEALERSHIP, AS I DO NOT FEEL THAT THIS CAR IS SAFE TO DRIVE AT THIS TIME. IT IS CURRENTLY BEING SERVICED TO REPLACE THE CLOCK SPRING.

VW HAS DOOR LOCK HATCH ACTUATORS THAT ARE HAZARDOUS. THEY BREAK OR FAIL SO MUCH THAT THERE ARE MILLIONS OF COMPLAINTS ON THE INTERNET ABOUT THEM. MY DAUGHTER'S BACK DOOR WOULDN'T OPEN AND NOW WON'T LOCK. THIS IS VERY DANGEROUS WITH CHILDREN IN THE BACK SEAT BECAUSE THE CHILD SAFETY LOCK DOESN'T WORK. VW IS MAKING A FORTUNE ON THIS BECAUSE THEY CHARGE HUNDREDS OF DOLLARS FOR LABOR TO FIX THEM. PLEASE MAKE THEM MAKE MORE RELIABLE AND SAFE DOOR LOCKS.

I WAS DRIVING DOWN THE FREEWAY ABOUT 72 MPH AND SUDDENLY I HEARD A BIG BOOM SOUND, LIKE A GUNSHOT . AND THEN GLASS WAS EVERYWHERE , THE SUNROOF HAD EXPLODED , BUT IT DIDN'T APPEAR TO BE ANY OBJECTS INSIDE THE VEHICLE, AND I DIDN'T NOTICE ANY ROAD DEBRIS,

THE BRAKES SIMPLY JUMP WHEN IT'S GOING SLOWLY OVER ROUGHER SURFACE. THE BRAKE PEDALS ALSO SHAKE AND BOTTOM OUT UP AND DOWN. WHEN THIS HAPPENS I GENTLY HAVE TO TAKE MY FOOT OFF THEN REAPPLY PRESSURE ON THE PEDAL. CONSEQUENTLY THE VEHICLE DURING THE MOMENT LOOSE THE BRAKING WHICH COULD RESULT A COLLISION. I HAVE GONE TO THE DEALER SERVICE TWICE IN 2 YEARS BUT THE SERVICE COULD NOT FIND THE FAULT AND BRUSH OFF MY GRAVE SIGHTINGS. THE 2 PREVIOUS REPORTS CONFIRMED THE SAME SYMPTONS AND RESULT. IT NOW IS EVIDENT IN MULTIPLE VEHICLE.

MY VEHICLE ONLY HAS 42000 MILES ON IT. 6000 MILES OVER WARRANTY. AS I WAS TURNING I HEARD A RATTLING AND THE AIRBAG LIGHT CAME ON, HORN DOESN'T WORK AND STEERING WHEEL BUTTONS DO NOT WORK. DEALERSHIP SAID IT'S THE STEERING WHEEL CLOCK SPRING IN THE STEERING WHEEL. SAME ISSUE AS 2010-2014 RECALLS. THE PART IS DEFECTED AND DEALERSHIP REFUSES TO PAY FOR IT. IF I WRECK THE AIRBAG WILL NOT WORK.

1 MONTH OLD AND BATTERY DISCHARGED, TOOK TO DEALER NO ISSUE FOUND , 2 YEARS LATER SAME ISSUE BATTERY DISCHARGED PURCHASED NEW BATTERY WORKED FOR 2 DAYS THEN WOULD NOT START AGAIN. ALTERNATOR NOT CHARGING THE BATTERY, TOOK TO DEALERSHIP THEY SAID NO ISSUE WITH ALTERNATOR OR BATTERY. WHEN I WENT TO START THIS IT SHOWED ALL THE LIGHTS ALL THE SYMBOLS AND THEN COMPLETELY BLANK.